HomeMy WebLinkAboutC-2093Agreement for Automated Code En rcement System and Services
City ofArcadia, California
AGREEMENT FOR CODE ENFORCEMENT SERVICES
G za 9�
August 23, 2004
Member 08. 2004
This agreement is made and entered into as of the 10th day of September 2004, by and
between the CITY OF ARCADIA, a municipal corporation, hereinafter referred to as City, and
HdL SOFTWARE, LLC, a California corporation, hereinafter referred to as HdL.
A. CODE ENFORCEMENT SOFTWARE
HdL shall provide the City with HdUs Code Enforcement Software System that includes
the following capabilities:
1. Maintenance and processing,
a) The system is intended to process and track all code enforcement cases, activities,
violations, inspections and fees.
b) The system contains a land management system that allows the import of parcel
data from a variety of databases including HdUs property tax system. The land
management module allows the user to look up zoning and land use based on the
property address or parcel number. It can also be used to verify data when the
parcel number or property address is entered into the code enforcement system. If
the parcel number or address is found in land management, appropriate data will
automatically be transferred into the code enforcement system. If there is no exact
match, the system will provide the user with a list of "close" matches to choose
from.
c) Tables will be used to ensure consistent data entry, control and to allow flexibility
from one organization to another. "Drop down" boxes offer the user choices to
assist in entering data. The tables in the HdL code enforcement system may be
maintained by the user although table modification access is granted only to
authorized users with the appropriate password. Tables control such items as fees,
HdL Software, LLC 1
Agreement for Automated Code En orcement System and Services
City of Arcadia, California August 23, 2004
Revised: September 08, 2004
code enforcement or violation types, approvals, inspections, projects, case
numbers, and geo- codes.
d) The system allows for a free form text field to briefly describe the code
enforcement case, violation or activity being performed as well as an unlimited
free form notes field.
e) The "Status" feature will allow the user to track where the code enforcement case,
violation or activity is in the process and to place holds for a variety of reasons, all
determined by the user.
f) HdL uses Crystal Reports as its report writer. The reports menu will allow the
user to print a variety of reports including violation letters, inspections, and
payments.
g) Inquiry is available by any number of fields including account number, situs
address, parcel number, owner name or tenant name. Inquiry by other than the
account number (which is unique) will provide a list of all activity associated with
the inquiry field selected. The user may then select an individual code
enforcement case for review.
h) The system uses a filtering system as in HdL's business license and sales tax
systems for ease in selecting specific records to be viewed and/or printed.
2. Reports. A series of standard reports will be included in the system. User defined
reports will be part of the report generation function. Crystal Reports report writer is
used for all report generation. Users can export data into other databases such as
Word, Excel, and Access or in ASCII format.
3. Security. The system will allow for user - defined levels of security and confidentiality
through the use of passwords.
HdL Software, LLC 2
Agreement for Automated Code En orcement System and Services
City of Arcadia, California August 23, 2004
Revised: September 08, 2004
4. Ongoing software upgrade s. Upgrades are provided as part of the annual maintenance
fee.
5. Network And Hardware Requirements.
The HdL Code Enforcement system supports three database platforms:
• Access Database.
• SQL Server.
• Oracle Database.
The license and implementation fees are different depending on the platform selected
by the City. The code enforcement software and database will be installed on the
City's network on hardware supplied by the City. The HdL code enforcement
software is a Windows application requiring Microsoft Windows NT 4.0 /2000 /XP
Pro.
Network Requirements:
The City will allow HdL to run a net test software program on their network that will
Benchmark the City's network performance. This test will be run two times, first,
prior to execution of a contract and second, prior to preinstall of the system.
If either of these tests return with unacceptable results, the processing will stop until
the City is able to raise the performance of its network to an acceptable level (see
Exhibit "A" — Network Benchmark Utility).
Peer to peer networks are not supported.
Network Server Specifications:
Required
Hard Disk Space 1 gigabyte to accommodate initial data sets
Operating System Netware (3.0 or higher), Windows NT (4.0 or higher),
Windows 2000 Server
HdL Software, LLC 3
Agreement for Automated Code En orcement System and Services
•
City ofArcadia, California
August 23, 2004
Revised: September 08, 1004
The above requirements are for a stand -alone server dedicated to the HdL Code
Enforcement System. If the network server is providing additional services or hosting
other applications the requirements will increase.
Workstation Hardware Requirements: The program resides on the workstation and
the database resides on a dedicated file server.
The recommendations below are based on user feedback regarding performance
levels.
Recommended
CPU 600Mhz or better
Memory 128 MB Ram
Video 1024068, 16 bit color
O. S. Microsoft Windows NT 4.0 /2000 /XP Pro
The software is designed to work with a laser printer. An HP4000 /8000 or
comparable is recommended. Each make and model of printer has different drivers
and therefore has slightly different results when printing. We design forms /reports for
HP LaserJet printers.
7. City Data Requirements.
The City shall provide HdL with current code enforcement data in an ASCII format
(standard delimited format) with a file layout detailing the content, format and size of
the fields included in the data set. This data will be required two times during the
conversion process as follows:
a) The first request for data will enable HdL to write the necessary conversion
programs and will be needed as soon as possible after this Agreement has been
signed by all parties.
HdL Software, LLC 4
Agreement for Automated Code En Itrcement System and Services
City of Arcadia, California
August 23, 2004
Revised. September 08, 2004
b) The second request for data will include all recent work by the City and is needed
a few days before the City goes "live" on the HdL Code Enforcement System.
c) The City understands that the second data set MUST be provided in the SAME
format and on the same media as the first data set. Any inconsistencies between
the first and second data sets will result in a delayed installation date and
additional charges for conversion.
B. SCOPE OF SERVICES
1. Discussion of the Task
HdL has the technology, methodology and trained staff needed to assist the City with
the code enforcement functions. HdL will perform all necessary work to implement
the HdL Code Enforcement Software Application for the City. The scope of work
includes constructing all code enforcement type tables, fee and inspection tables,
status lists, password security, all other system configurations, data conversion and
the development of forms /letters and reports.
2. Management Support
HdL is available to assist the City in evaluating current policies and procedures to
enhance the processing of the City's code cases.
3. Conversion And Implementation
a) HdL will convert the City's existing code enforcement data to HdL program files.
The City agrees to provide current code enforcement data information in machine-
readable format (ASCII). If this is not possible, there will be an additional charge
for manually converting the data. The work will be done on a time and material
basis in consultation with the City.
b. The City will designate a staff member experienced in the functions of the code
enforcement division/department that may be contacted by HdL staff to answer
HdL Software, LLC 5
Agreement for Automated Code En orcement System and Services
Revised:
23, 2004
08, 2004
questions and clarify issues during the initial phase of building tables, lists and
system parameters.
c. The City agrees to provide its current code enforcement data information in ASCII
file format with a file layout detailing the content, format and size of the fields
scheduled in the data set. This data will be required a minimum of two times
during the conversion process. The City understands that the second (and any
subsequent) data set must be provided in the same format and on the same media
as the first data set. Any inconsistencies between the first and second data sets
will result in a delayed installation date and additional charges for conversion.
d. The new data set created during this process will be verified and audited for
inconsistencies between existing data and the code enforcement type tables using
HdL's computerized systems.
e. The new data set and software will be installed on the City's computer network.
f Training will be provided for the code enforcement staff prior to testing and prior
to "go live ". Trained HdL staff will be available for any follow -up needed, either
by telephone or in person, as part of our ongoing maintenance and support. HdL
provides training sessions in groups of six. Training is offered to "power users"
as well as to incidental or query users of the system.
g. User manuals on CD will be provided at no cost. The City will have the right to
copy for its own use.
4. Warranty and Maintenance Support
HdL will provide ongoing software upgrades and updated data from HdL's
proprietary data sets and cross - directories to assist the City in its audit work. HdL's
HdL Software, LLC 6
Agreement for Automated Code En orcement System and Services
City of Arcadia, California August 23, 2004
Revised: September 08, 2004
standard maintenance and customer support includes telephone support as needed by
the City, and up to eight hours of on -site support annually.
Support services are available to the City during the first year warranty period and
during any maintenance year for which the annual maintenance fees have been paid.
In the United States, no charge telephone support from HdL Software is available as
follows:
For technical support between the hours of 8:00 am and 5:00 pm Pacific time,
Monday through Friday, call HdL offices and ask for code enforcement support. For
technical support before 8:00 am or after 5:00 pm Pacific time, Monday through
Saturday, call our toll free pager and leave your name and phone number. Your call
will be returned within one hour. Calls for service that cannot be resolved by
telephone or electronic transfer will result in an on -site visit by an HdL technical staff
member.
Support Policy reeardinz reports. HdL provides a number of reports with the
installation of the code enforcement system. These reports are developed using
Crystal Reports and fall into one of two categories, standard or custom. HdL provides
free support on standard and custom reports provided that the reports have not been
modified by the client or other third party. If the client or other third party modifies a
report or designs a report, free support on those modified reports is no longer
available. HdL will provide support for client- modified reports on a time and
material basis.
Outside Connections to HdL database. HdL applications rely on the integrity of the
database to operate properly. As such, it is critical that any outside connection to the
database be implemented with HdL's full knowledge and participation.
• Only "read only" connections will be established to the HdL database.
HdL Software, LLC 7
Agreement for Automated Code En orcement System and Services
City of Arcadia, California
August 23, 2004
Revised: September 08, 1004
• No modifications will be made to the HdL database, including database /table
design and data content.
• Any repair work necessary due to violations of the above items will be outside the
scope of normal contract maintenance, and as such will be billable to the client.
The City shall contact HdL for instructions if any added functionality is required,
including reading additional data or writing to the HdL database.
C. TIMELINE
The timeline for implementation of the code enforcement software system is
approximately 150 days from the date that all parties sign this Agreement. However, the
City understands that this timeline is conditional upon receipt of the City's code
enforcement data and approval of the City's forms. The system may be installed 30 days
after forms approval, or 30 days after all data has been converted, or 150 days from the
date that this Agreement is signed by all parties, whichever comes later (see Exhibits B,
C, D and E attached hereto and made a part hereof by this reference).
D. ESTIMATED CALENDAR OF EVENTS
1. A process meeting will be set up within 30 days of the date the Agreement is signed
by all parties.
2. By the end of 45 days, HdL should have received the City's code enforcement forms,
fee schedules, ordinances, resolutions, procedure manuals and related materials. The
City will provide HdL with existing code enforcement data that is to be converted in
ASCII format.
3. At approximately 60 days, HdL will schedule a preinstall meeting.
4. At approximately 90 days, HdL will schedule a second install and training meeting.
5. At approximately 120 days, HdL will schedule a third install and training meeting.
HdL Software, LLC 8
Agreement for Automated Code En orcement System and Services
City of Arcadia, California August 13, 2004
Revised: September 08, 2004
6. At approximately 140 days, the City will provide HdL with a final set of data that is to
be converted in ASCII format.
7. At approximately 150 days, the City will go live with a fully functional Code
Enforcement System.
E. SOURCE CODE
The current version of the Source code form and all- relevant explanations and
documentation of the Source Code including written instructions necessary to produce a
fully operational and functional version of the Code Enforcement program may be placed
in escrow by HdL at the City's request. The City, by signing the Code Enforcement
Agreement, becomes a Beneficiary of the escrow as to the software system and
documentation specified herein. The City agrees to pay the first year sign up fee of
$1,200 and the annual charge of $1,200.
In the event HdL software should cease business while this Agreement between the City
and HdL Software is in force, the City will be entitled to the current version of the Source
Code form and all - relevant explanations and documentation of the Source Code including
written instructions necessary to produce a fully functional version of the Code
Enforcement program.
F. COMPENSATION
1. Software license fees. The one time software license fee is based on the number of
concurrent users.
License fee includes: three user licenses, design of City forms and letters,
construction of all tables including twelve code enforcement type tables, inspection
HdL Software, LLC 9
Agreement for Automated Code Enforcement System and Services
City of Arcadia, California
•
August 23, 2004
Revised: September 08, 2004
tables, approval tables, condition tables, etc., links to other data directories and a user
guide manual on CD at no cost. Standard system forms include: complaint log,
monthly activity listing, inspection report, cash receipt listing, violation notice,
summary report by case type and three custom letters.
2. Implementation Fee. A one -time implementation fee covers the cost of analyzing
existing data, fee structure, resolutions, current code enforcement practices and
policies and forms. This allows HdL to develop the implementation plan. The cost is
10% of the first year license fee.
There is also a fee of $2,670 for the HdL staff to install the system and database on
the City servers. HdL will waive this fee if the City has a qualified IT Administrator
on staff to install the system.
3. Data conversion. Data conversion will be billed at $1.00 per record (minimum of
$1,000). If the City's current code enforcement data information cannot be provided
in standard delimited format on magnetic tape or diskette, there will be an additional
charge for manually converting the data. Manual conversion will be done on a time
and material basis.
4. Land Management. The land management module sits behind the code enforcement
system to allow users to import parcel information as new code enforcement records
are added to the system. Regardless of the source of the data, the City is able to
import updated data at any time using the Land Management Import utility. The City
is a client for HdL's Property Tax Services, there is no cost.
5. Training. The cost for training is $1,200 per day. Two days training is included in
the software license fee. Additional training is available.
6. Travel and Lodging Costs. Travel and lodging expenses are billed at cost and apply
to all process, pre - installation, installation and training meetings.
HdL Software, LLC 10
Agreement for Automated Code En orcement System and Services
•
City of Arcadia, California
August 23, 2004
Revised: September 08, 2004
7. Additional form layout or letters will be billed at $170 per hour for staff layout of
forms, and $170 per hour for programming.
8. Additional trainine will be billed at $1,200 per day. Travel and lodging expenses
for additional training will be billed at actual cost.
9. Source Code Escrow. The set up fee for depositing the current version of the source
code form and all relevant explanations and documentation of the source code in
escrow is $1,200. The annual charge is $1,200.
10. Annual Maintenance And Customer Support Fees
There is no charge for the first year maintenance and customer support. The annual
maintenance fee shall begin at the second year (which includes software upgrades and
support to your staff) and shall be 20% of the first year license fees plus 20% of the
first year cost of any optional modules. Each additional group of 5 concurrent users
shall be $1,200. Concurrent users are defined as those who have access to the system
to edit or add. There is no additional user fee for "inquiry" only users.
Maintenance Fee Includes: unlimited telephone support, up to eight (8) hours on-
site support annually and upgrades to the software. Additional training will be billed
at $1,200 per day. Reasonable travel and lodging costs will be billed at actual cost.
The fee will be increased each year in an amount equal to the increase in the most
recently published Consumer Price Index for the surrounding statistical metropolitan
area, all urban consumers.
11. Customizine services.
The code enforcement software is a "table driven" system and has been developed to
meet almost all of the needs of a City with regard to the management, processing and
reporting of code cases. However, should the need occur, HdL is available to provide
city specific enhancements to the code enforcement software on a pre - determined
time and materials basis. No work shall be performed without prior written approval
of the City. Fees for these services are as follows:
HdL Software, LLC 11
Agreement far Automated Code En orcement System and Services
Principal
Programmer
Associate
Secretarial / Administrative
$170 per hour
$170 per hour
$170 per hour
$ 55 per hour
23, 2004
08, 2004
These fees are subject to change annually. Travel and lodging expenses will be billed
at actual cost.
12. Payment.
50% of this amount shall be due and payable within 30 days of the effective date of
the Code Enforcement Agreement, 40% within 90 days of the effective date of the
Code Enforcement Agreement and the remaining 10% within 30 days of the "go- live"
final install date. The maintenance fee will be invoiced each year by HdL, and shall
be due and payable within 30 days of the date of the invoice.
Summary of Compensation based on Three Concurrent Users
!!I�i
Description
'�'s33, Comments
lr,.��,
....,.... ' +`7
rQuery nse fee 3 concurrent users $ 14,700 t year fee
users no charge �.
...- .. _ _.- -- -
Implementation plan
F 1 470 1° year fee . -_ _ .
Data conversion Estimate Only` 1 000 - $1 per record,($1 000 min.)
Reports
9 forms letters reports Included
Addktional on a T &M basis $170 per hour
Installatkon on,Gty server
_
___ 2 67j_ year Flat fee ..
Training - 2 days included
,Included _$1,200 per day
Travel Expenses - Estimate Only"
100 IRS Rate 37.5 per mile
Land management
HdL property tax client
No charge
„
S_U§*A ertl titStio, ,,..link i
aldrti, s . _ S 5,240
TOTAL FIRST YEAR FEES
.$19,940
ry� ,,ttt kg
Additional training _ _
1,200. per day
Source code escrow,
_ 1,200 I Annually
I+ i.. wlwLM1 :.,.., !,�'(�
/�((jj �.. yyfr�
�! . . '�+Y .. ?T4 .1.1'LL4 Ilil' u 'F1�IF`
,1 year warranty, period
No,charge
Annual maintenance fees
3 concurrent user license
2,940
Estimate
" This fee can be waived
HdL Software, LLC 12
Agreementfor Automated Code En orcement System and Services
City of Arcadia, California August 23, 2004
Revised: September 08, 2004
G. ACCEPTANCE OF THE SOFTWARE
The scheduled date of acceptance of the software by the City is when all tables have been
built and reports can be generated. At such time, the City will "Go Live ". The
acceptance date ( "Go Live" date) will become the anniversary date of the Agreement (see
Exhibits B, C, D and E attached hereto and made a part hereof by this reference).
H. SOFTWARE MAINTENANCE AND CUSTOMER SUPPORT
HdL will provide ongoing software upgrades and updated data from HdL's proprietary
data sets and cross - directories to assist the City in its audit work. HdL's standard
maintenance and customer support includes telephone support as needed by the City and
up to eight hours of onsite support annually. The first year maintenance and support is
provided at no cost. There is an annual maintenance fee beginning the second year.
I.. CUSTOMIZATION
The code enforcement software is a "table driven" system and has been developed to
meet almost all of the needs of a City with regard to the management, processing and
reporting of code enforcement cases. However, should the need occur, HdL is available
to provide custom enhancements on a time and material basis. HdL shall perform no
work without the prior approval of the City.
J. SOFTWARE LICENSE
1. License. HdL hereby provides a license to the City to use HdL's Code Enforcement
Software. The software shall only be used by the City. The City shall not sublet,
duplicate, or modify said software. The software shall be returned to HdL at the time
the license expires, which is the last day of the last year for which the City has paid
the annual maintenance fee to HdL. The license granted hereunder shall not imply
ownership by City of said software, rights of the City to sell said software, or rights to
use said software for the benefits of others. This license is not transferable.
HdL Software, LLC 13
Agreement for Automated Code En orcement System and Services
City of Arcadia, California August 23, 2004
Revised: September 08, 2004
2. City data. HdL acknowledges that the code enforcement data is the property of the
City. At the termination of this Agreement, the code enforcement data will be
available to the City in machine - readable format.
3. Promietary information. As used herein, the term "proprietary information" means
any information which relates to HdL's computer or data processing programs; data
processing applications, routines, subroutines, techniques or systems, or business
processes. City shall hold in confidence and shall not disclose to any other party any
HdL proprietary information in connection with this Agreement or otherwise learned
or obtained by the City in connection with this Agreement. The obligations imposed
by this Paragraph shall survive any expiration or termination of this Agreement. The
terms of this section shall not apply to any information that is public information.
K INSURANCE REQUIREMENTS
HdL shall maintain the policies set out below and in amounts of coverage not less than
those indicated herein. Additionally, where required by City, HdL shall name the City of
Arcadia as an additional insured and provide a Certificate of Insurance.
1. Worker's Compensation and Employer's Liability. In accordance with applicable
law.
2. Comprehensive General Liability. Bodily injury liability in the amount of $1,000,000
for each person in any one accident, and $1,000,000 for injuries sustained by two or
more persons in any one accident. Property damage liability in the amount of
$1,000,000 for each accident, and $2,000,000 aggregate for each year of the policy
period.
3. Comprehensive Automobile Liability. Bodily injury liability coverage of $1,000,000
for each accident.
4. Errors and Omissions. hi addition to any other insurance required by this Agreement,
HdL shall provide and maintain, during the term of this Agreement, professional
HdL Software, LLC 14
Agreement for Automated Code En orcement System and Services
•
City of Arcadia, California
August 23, 2004
Revised. September 08, 2004
liability insurance in the amount of $1,000,000 as evidenced by a Certificate of
Insurance.
HdL shall hold harmless the City, its officers and employees from any and all liability for
personal injuries, property damage, cost of litigation, legal expenses, or any other claim or
action arising out of the performance or non - performance of the service required to be
performed by HdL.
L. WARRANTY
Commencing upon the City's final acceptance of HdUs Code Enforcement System, HdL
warrants: (1) the complete system, including, but not limited to, all software components
and software support for one year; and (2) against defective materials and workmanship
for each year that the Code Enforcement System is covered by maintenance.
Warranty and maintenance response time shall be within 1 hour of notification by the
City of its need for maintenance services.
M. TERMINATION
This Agreement may terminate each year by either party upon written notice 30 days prior
to the anniversary date of the Agreement. Upon termination, the software license shall
expire and the software shall be returned to HdL.
N. INDEPENDENT CONTRACTOR
HdL shall perform the services hereunder as an independent contractor. No agent,
representative or employee of HdL shall be considered as an employee of the City.
O. NON - ASSIGNMENT
This Agreement is not assignable either in whole or in part by HdL or the City without
the written consent of the other party.
HdL Software, LLC Is
Agreement for Automated Code En orcement System and Services
City of Arcadia, California
August 23, 1004
Revised: September 08, 2004
P. GOVERNING LAW
The laws of the State of California shall govern the rights, obligations, duties and
liabilities of the parties to this Agreement and shall also govern the interpretation of this
Agreement.
Q. INDEMNIFICATION
HdL shall indemnify and hold harmless City, its officers, officials and employees from
any liability for damage or claims for personal injury, including death, as well as from
claims for breach of confidentiality or property damage including attorney fees which
may arise out of the performance of the work described herein, caused in whole or in part
by any negligent act or omission of HdL, its officers, agents and employees under this
Agreement.
City shall indemnify and hold harmless HdL, its officers, agents and employees, from any
liability for damage or claims for personal injury, including death, as well as from claims
for breach of confidentiality or property damage, including attorney fees which may arise
from City's negligent acts, errors or omissions under this Agreement.
R. NOTICE
All notices required by this Agreement shall be given to the City and to HdL in writing,
by personal delivery or first class mail postage prepaid, addressed as follows:
City CITY OF ARCADIA
240 West Huntington Drive
Arcadia, California 91007
ATTENTION: City Manager
HdL HdL SOFTWARE, LLC
1340 Valley Vista Drive, Suite 200
Diamond Bar, California 91765
HdL Software, LLC 16
Agreement for Automated Code En orcement System and Services
City ofArcadia, California
0
23, 2004
08, 2004
IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed on the
date first above written by their respective officers duly authorized in that behalf.
CITY OF ARCADIA HdL SOFTWARE, LLC
William R. Kelly, City Manager Nancy E. Hi ks, President
City Clerk
APPROVED AS TO FORM:
0
City Attorney
HdL Software, LLC 17
Agreement for Automated Code En orcement System and Services
City of Arcadia, California August 23, 2004
Revised: September 08, 2004
EXHIBIT "A"
Network Benchmark Utility
The network benchmark measures how well your server handles network file operations.
Its tests send a variety of PO (input/output) requests to the server and measure how long the
server takes to handle them.
The goal is to ensure that HdL applications will operate correctly and at acceptable speeds in the
client's environment.
HdL Software, LLC 18
Agreement for Automated Code En orcement System and Services •
City of Arcadia, California August 23, 2004
Revised. September 08, 2004
EXHIBIT "B"
The HdL Code Enforcement Software System
NOTICE OF FINAL ACCEPTANCE
This Notice of Final Acceptance is in reference to that certain Agreement dated September 8,
2004, for HdL's Code Enforcement Software System and Services by and between HdL
Software, LLC, a California corporation, herein referred to as "HdL" and the City of Arcadia, a
municipal corporation, hereinafter referred to as "City ".
NOTICE RECITALS:
■ HdL and City entered into that certain Agreement for HdL's Code Enforcement Software
System dated September 8, 2004, whereby HdL agreed to render and install HdUs Code
Enforcement Software System.
a Date of Completion and Acceptance. HdL and City desire to schedule the "Final Acceptance
Date" of the Code Enforcement Software system by the City (whereupon the City can "go
live" with the system). The "Final Acceptance Date" shall be the date when all data has been
converted, all training is complete, all tables have been built and reports can be generated.
TERMS OF NOTICE:
a HdL and City agree that the Final Acceptance Date ( "Go Live Date ") for the Code
Enforcement system is
This Final Acceptance Date will
become the anniversary date of the Code Enforcement Agreement of the same date each year
thereafter ( "Anniversary Date ")
a The final payment, representing 10% of the contract price for the Code Enforcement System,
shall be paid by the City to HdL within 30 days of the Final Acceptance Date as stated above.
HdL Software, LLC 19
Agreement for Automated Code En orcement System and Services
•
City of Arcadia, California
August 23, 2004
Revised: September 08, 2004
HdL Software Warranty. Commencing upon the City's final acceptance of HdL's Code
Enforcement System, HdL warrants: (1) the complete system, including, but not limited to,
all software components and software support for one year; and (2) against defective
materials and workmanship for each year that the Code Enforcement System is covered by
maintenance.
Calls for warranty and maintenance response time shall be within I hour of notification by
the City of its need for maintenance services.
THE PARTIES HERETO ACKNOWLEDGE THAT THEY HAVE READ AND
UNDERSTAND THE TERMS OF THIS NOTICE OF FINAL ACCEPTANCE.
In witness whereof, the parties hereto have caused this Notice of Final Acceptance to be
executed on the date shown below written by their respective officers duly authorized in their
behalf.
C1"aldDIW XTOK113 X7
I5a
Dated:
HdL SOFTWARE, LLC
M
Dated:
HdL Software, LLC 20
Agreement for Automated Code En orcement System and Services
•
City of Arcadia, California
August 13, 1004
Revised: September 08, 2004
Date
City of Arcadia
240 West Huntington Drive
Arcadia, CA 91007
EXHIBIT "C"
DATA CONVERSION ACCEPTANCE
The City of Arcadia hereby acknowledges that HdL has converted their existing code
enforcement data into HdL's Code Enforcement System.
By signature below, the City acknowledges that City staff has reviewed the data conversion and
provided HdL with a list (see attached) of all issues that need to be addressed. The City
acknowledges that the final conversion will be complete and acceptable if all items on the list are
completed.
CITY OF ARCADIA
HdL Software, LLC 21
Agreement for Automated Code En orcement System and Services •
City of Arcadia, California August 23, 2004
Revised: September 08, 2004
EXHIBIT "D"
Date
City of Arcadia
240 West Huntington Drive
Arcadia, CA 91007
FEES, RATES AND MESSAGES ACCEPTANCE
The City of Arcadia hereby acknowledges that HdL has built fees, code enforcement types and
messages based on the City's Municipal Code. The City further acknowledges that they have
reviewed all fees, code enforcement types and messages; that City staff has entered new records
for each code enforcement type and has tested the tables for correct calculations of fees and that
the messages for each code enforcement type are correct and print properly on the forms.
By signature below, the City accepts the fee tables, rate tables and messages created by HdL.
CITY OF ARCADIA
HdL Software, LLC 22
Agreement for Automated Code En orcement System and Services •
City of Arcadia, California August 23, 2004
Revised: September 08, 2004
EXHIBIT "E"
Date
City of Arcadia
240 West Huntington Drive
Arcadia, CA 91007
STANDARD FORMS AND REPORT ACCEPTANCE
The City of Arcadia hereby acknowledges that HdL has developed and furnished the City with a
number of reports for use with the code enforcement system.
The City further acknowledges that City staff has reviewed, tested and printed each report in the
code enforcement system and has verified that the form prints properly and the content is correct.
By signature below, the City accepts all reports developed and installed by HdL.
"V&#]f .x'&QL /4
Date:
HdL Software, LLC 23