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HomeMy WebLinkAboutItem 1k Paperless Agenda Systemy inc��r��ir �trJ r \u4�K[5, 1401 n y o �7jtll unity ut ���� STAFF REP""RT Administrative Services Department DATE: November 20, 2012 TO: Honorable Mayor and City Council FROM: Hue Quach, Administrative Services Director>;� SUBJECT: Implementation of Paperless Agenda System for City Council /Successor Agency Meetings Recommendation: Approve RtIMMAPY At the request of the City Council to streamline the City Council Agenda preparation process, improve delivery of services, and reduce paper, staff began the process of looking into using the latest available technology solutions. Through reviews of cities and other governmental agencies that have moved to paperless agenda solutions, it is recommended that City Council authorize staff to create a program to provide a one- time stipend for the purchase of a personal device, within set rules for repaying the City for its net value should the individual leave the City prior to the end of the equipment's life expectancy. DISCUSSION In the Spring of 2012, Mayor Harbicht requested, with City Council concurrence, that staff look into transitioning to paperless agenda packets to achieve cost savings from staff time and materials. Other benefits that would be associated with implementing a paperless agenda program are the timely distribution of the agenda and the ability to retrieve and review the agenda packet anytime from anywhere. Other Cities At least 70 cities in California have gone to some form of paperless agenda reading devices for their City Councils and some of these cities also provide electronic agenda reading devices to their department heads and other key staff members who attend City Council meetings. The vast majority of these cities use the Apple iPad as their tablet device. Implementation of Paperless Agenda System November •- 2 of • After reviewing how other cities have implemented their paperless system, almost all had positive comments about their transition to a paperless agenda system. Below are some of the commonly noted advantages: 1) Elimination of annual paper and printing costs and staff time in copying and distributing paper agenda packets. 2) Timely distribution of the agenda and the ability to retrieve and review the agenda packet anytime, anywhere. 3) Additional or supplemental materials that are provided after the initial agenda packet can be emailed as soon as it is updated, allowing more time for review before the meeting. 4) Agendas, staff report, or subject items will be electronically searchable within the iPad. 5) Members of the community who have electronic reading devices would also have the same access to download the full agenda packets. 6) The City Council can utilize the device to retrieve electronic agenda packets being issued by other governmental agencies for Boards and Committees on which they serve (i.e., the League of California Cities is currently producing digital agenda packets for Board Meetings). 7) The ability to provide electronic files of other large, City reference documents (Annual Budget, General Plan, etc.) as well as providing instant access to other City digital records via a single device. The most common noted disadvantages in implementing a paperless agenda system are the initial startup cost to implement the program; concerns of additional cost to replace the device when it is not repairable; and finally, the initial learning curve associated with using an iPad. However, most cities have agreed that the return on investments negates the initial cost concerns and also noted that they have not experienced any problems with their iPads due to Apple's reliable operating system. In addition, the iPad is known to have a fast and easy learning curve. Equipment As noted above, the iPad is the most common device for paperless agenda solutions. The Android -based tablet was researched in comparison to the iPad tablet. While the base models for Android tablets can be less expensive than an iPad, the Android Operating System is not as naturally intuitive as Apple's iOS (operating system). Additionally, the iPad has received the highest rating from cities that use it, when considering overall affordability, reliability, available applications, and maintenance. Implementation of Paperless Agenda System November 1 2012 •- 3 of r Most cities have found an iPad with 16 GB of storage to be sufficient for the type of use being discussed. All iPads have the capability of accessing wireless internet. One can also purchase an iPad which has the ability to connect to mobile internet provided by any one of the telecommunication companies. These cost about $130 more than comparable WiFi only iPads and also incur a monthly cost for data service of approximately $30. At this time, it is determined that the iPad with WiFi capability is sufficient for the City's intended purpose. Several different pieces of software are used to upload agendas and staff reports to the iPad. For example, a popular application that is used widely is Dropbox, which is free with limited storage capacity. Dropbox allows users to create a special folder on each of their computers and handheld devices, which Dropbox then synchronizes over the internet so that it appears to be the same folder (with the same contents) regardless of the device it is viewed on. This makes it possible for users to review and annotate documents on a personal computer and then seamlessly transfer the document to the handheld device for the meeting. At this time, with an effort to keep cost to a minimum, it is recommended that agenda packets be delivered through standard e -mail. A link would be provided in the email to allow for accessing City documents on the City's website. Anyone with internet access and a web browser can then download the documents to their device. As this system becomes more refined, and as specialized software cost becomes more economical, alternative document management software may be considered. To allow City Council and staff to view and annotate these packets on their individual iPad, there are several applications available to fulfill these functions which are available for a minimal one -time cost. It is recommended that iAnnotate PDF at the cost of $10 per tablet be selected as the City's standard software for this purpose. Finally, it would be recommended that the devices be equipped with security software to defend against viruses and other malicious content. This can be purchased for approximately $96 per device annually. While free solutions do exist, the paid services tend to be more comprehensive. Total Costs In the Fiscal Year 2012 -13 Equipment Replacement Budget, $17,450 has been budgeted for this project. The budget provides for purchases of sixteen (16) iPads: 5 for City Council, 1 for the City Manager, 1 for the City Attorney, 1 for the City Clerk, 7 for Department Heads, and 1 for the Information Technology Department. The table below provides an estimated cost for purchasing sixteen (16) iPads, accessories, and equipment for the wireless access network. Implementation of Paperless Agenda System November Page Item Units Unit Cost Total Cost (w/Taxes) iPad 16GB Retina Display) / Wi -Fi 16 $ 499.00 $ 8,682.60 I -Pad Smart Case (Poly-urethane) 16 49.00 $ 852.60 Reading Software 16 10.00 $ 160.00 Mobile Device Management Software Annual Cost 16 96.00 $ 1,536.00 Wireless Access Points 6 850.00 $ 5,546.25 Total: $ 16,777.45 Potential Savings A cost analysis was conducted to provide support for the recommendation of a paperless agenda solution. The current process of preparing the City Council agenda packets costs about $415 per meeting and approximately $9,530 annually. About 78% of this is attributed to labor for reviewing, copying, and production of binders and packets. At face value, by transitioning to the paperless system, it is estimated that there will be savings of approximately $1,300 in materials and supplies, and $5,000 relating to time saved for a combined total savings of $6,300 annually. However, because personnel are budgeted for the entire year, there is not a budgetary cost savings from the reduced labor, but instead, that time can now be utilized and dedicated to other responsibilities within City Clerk and City Attorney Offices. Based on this estimated cost savings, the return on investment for the startup cost is approximately three years. As each tablet is expected to have a longer useful life than three years, the investment in transitioning to a paperless agenda system is reasonable and beneficial. Wi -Fi Access Points Currently, the City does not provide either public or internal wireless internet access within City Hall. Once iPads are purchased, installation of access points would be made available to allow the City Council and staff to use the devices efficiently. Built into the budget is $5,546 for the purchase and installation of this equipment. To adequately protect the City's IT infrastructure, proper network authentication will be required in order to ensure only authorized users gain access to the network. Initially, WiFi access points for the public will not be made available. However, once this program is running efficiently, it is foreseeable that various WiFi access points around City Hall and other public buildings will be open to the general public as an added community service. Ownership Options The City Council has two options to consider for ownership of the devices. The City can purchase the units and allow staff and the City Council to use them or the City can provide a stipend to each individual, who can then purchase the specific device of their choosing. Implementation of Paperless Agenda System November 1 2012 '.•- 5 of ,0 0 Under this option, the City would purchase iPad for each City Council and designated staff member. The iPad would remain the property of the City. Users would be allowed to take the device home or use it anywhere they conduct City business. Such use would be subject to the City's Administrative Policy IV -05: Information Technology Standards, which regulates the access to and disclosure of information created, transmitted, received, and stored in the equipment. In general, this policy would prohibit personal multimedia content (movies, music, photos, games) from being placed on the device. An iPad provided by the City will not have cellular connectivity and will require the use of public and private Wi -Fi networks. Under this scenario, the City's IT Department would maintain and oversee the use of each device just as it currently does with all City computers. Option 2: Stipend Provided by The City Under this option, the City would provide one -time fixed stipend of $600 to the City Council and designated staff to purchase an iPad that would meet minimum standard specifications (16GB iPad, Retina Display/Wi -Fi, and needed accessories) for receiving and downloading the agenda packets. This device would be owned and controlled by the individual and not subject to the City's Administrative Policy IV -05, meaning that personal content could be stored on the unit without concern. However, as the City provided an allowance for the tablet, if an individual leaves the City within the "life expectancy" of the tablet, that individual will be required to repay the net value of the asset to the City. Under this program, the life expectancy of the tablet is designated as 4 years. As it is necessary, the depreciation would be calculated using a 48 -month period in determining the net value of the asset. By providing a stipend, users have the option of paying to upgrade their devices to meet their needs, including the option to select an alternative device, such as an Android tablet or mini - computer as long as it meets the needs of the program (i.e., it can access and read City agendas and is portable). The IT Department would not generally support the devices other than providing basic advice, similar to how the City's cell phone stipend works for employees. CONCLUSION Paperless agenda solutions have proven to be successful in cities and public agencies throughout the state and the infrastructure exists to quickly implement such a system in Arcadia. Upon City Council approval, electronic City Council meeting agenda packets could be distributed beginning in January 2013. Of the available options, providing a stipend to each City Council Member and designated employee provides the greatest flexibility for the user while keeping costs at a minimum. November 0 Page • of Y Budgeted in the Fiscal Year 2012 -13 Equipment Replacement Budget is $17,450 for the implementation of the Paperless Agenda System. Sufficient funds are available to institute such program with the expectancy of getting a return on the initial startup cost within a three year time frame. It is recommended that the Council approve the implementation of a Paperless Agenda System and authorize staff to establish this program through a one -time fixed stipend of $600 to each City Council and designated staff for the purchase of digital tablet devices. Approved: Dominic LazzarO o City Manager