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DATE: May 2, 2013
TO: Dominic Lazzaretto, City Manager
MEMORANDUM
Development Services Department
FROM: Jason Kruckeberg, Assistant City Manager /Development Services Director-ji4�
Jerry Schwartz, Economic Development Manager 105
SUBJECT: May 7, 2013 Study Session: Funding Options for the Arcadia Chamber of
Commerce for FY 2013 -2014
During the April 23d City Council Study Session on the budget, it was mentioned that the
Arcadia Chamber of Commerce requested an increase from the City to $120,000 per year
from the $62,000 it has received annually for the prior six years. The Chamber based its
request on its role with the business community, which provides sales tax, business license
fees, and other revenues to the City. The Chamber has said that the City could provide
some of this increased payment in forms other than cash, but that it needs $75,000
$100,000 in cash to meet its budget needs. During the Study Session on May 7, the
Chamber C.E.O. will explain this request for FY 2013 -14 and beyond.
The Chamber leases its office at 388 West Huntington Drive from the City of Arcadia.
There has not been much invested in the building for many years. It is a very visible
building and acts as a second front door to the City beyond City Hall. The Chamber has
been pursuing potential improvements to the building. They solicited three bids from
contractors for a variety of projects that would modernize the building. Certain items are
high priority improvements that would address key Issues, while others are projects that
would potentially be pursued when resources are available. The last attachment is a table
that lists the various projects, the work that would be done, the range of costs for each
project, and the total cost for all projects. The range of costs for the high priority projects is
$35,021 - $59,437. The total cost for all projects ranges from $148,621 - $181,637. This
information could offer the City Council various options if it desires to provide additional
support to the Chamber beyond an annual cash contribution while investing in this City -
owned property. The Lease with the Chamber for the property addresses maintenance,
with the Chamber being responsible for the inside of the building and the City taking care of
the outside area. Building improvements are not included in the Lease as neither party has
made significant investments in upgrades prior to this initiative by the Chamber Board.
Attached to this memo is the following:
1) April 17 letter from the Chamber of Commerce explaining its funding request,
2) Chamber of Commerce Progress Report for July 1, 2012 — April 14, 2013,
3) Table of Proposed Improvements to the Chamber Office Building
April 17, 2013
Mr. Dominic Lazzaretto, City Manager
Members of the Arcadia City Council
240 West Huntington Drive
Arcadia, California 91007
ARCADIA
Re: Arcadia Chamber of Commerce & City of Arcadia Chamber of Commerce
2013 -2014 Annual Agreement
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Dear Mr. Lazzaretto and Council Members:
The Arcadia Chamber of Commerce is pleased to submit the enclosed annual
performance report and new contract for services to the City for FY 2013 -2014.
We thank the City for its decision a year ago to use General Funds to replace the
annual $31,000 supplement for Chamber fees for services that were lost from the
demise of the Redevelopment Agencies.
We were pleased to work closely once again with the City all year on the
following specific events of specific mutual benefit:
• ADA Compliance seminar May 30
• Business Expos: 3 City expo tables at Winners Circle Biz Expo at Santa
Anita Park, and Business Showcase at the Taste of Arcadia.
• Downtown Community Benefits District and Arcadia Towne Center
Business Association, plus parking, wayfinding signage sub - committees
• Taza coffee shop -- start -up and neighbor issues
The Chamber would like to re- address last year's proposal to re- examine the
basis for the fee paid to Chamber for services provided to the City. In a nutshell,
the Chamber would like to ask for the following:
Therefore the Chamber proposes a new service fee model:
• Five -year services contract with the City, reviewable annually, to allow the
Chamber to better project expenses long -term.
• Annual fees for Chamber services to be based on City revenue generated
by business - related sales taxes and permits /licenses (currently about $12
million).
• Annual fee to represent 1 % (one - percent) of above business - related
income to City each year ($120,000 this year).
• Other considerations to be deducted from annual fee, such as:
• Revised lease rate for building, i.e. triple to $1,200 monthly
from $400 ($14,400 annually) vs $1 per year for Hospital
• capital improvements each year to interior of building and
outdoor signage, as approved by City, which owns property.
(attached project bids range from $15,000 - $190,000)
Page 2 of 3.. .
The rationale for the proposed new fees - for - services model:
• Approximately 90% of the services provided by the Chamber benefit the
City of Arcadia's business sector and community at large, directly or
indirectly, much of which the City would need or desire to fund at much
greater expense to City if the Chamber did not exist. (Breakout on
attached pages, including many required delivery items by City.)
• The City's annual sales tax revenue alone, which is somewhat attributable
to, and sustained by the Chamber's services, stands at more than $10
million, having grown by more than $2 ml. per year since 2000, despite the
recession since 2008. Business licenses and permits account for another
$2 mil. per year.
• The Chamber's service fee to the City, which no one can remember on
what is based, currently represents less than 21 % of the Chamber's costs
to provide these services. This annual fee charged to City has increased
only once since the 1990s, a bump of less than 13% ($7,000) five years
ago in 2007.
Summary of Chamber services
The Arcadia Chamber of Commerce is one of largest Chambers in the San
Gabriel Valley; which requires operating budget that is among top 40 largest in all
of L.A. County. Here are a few highlights of Arcadia Chamber services:
Business:
• Hundreds of hours spearheading, supporting Downtown Business District
• Advocate /voice and liaison to City for business owners — ie Taza Coffee
• Resource for information, seminars, such as May 30 lunch on ADA
• Vital promotion and marketing partner through ribbon - cuttings, business
mixers, fliers, printed newsletters, and especially this year with new web
site, photos, videos, and social media e- mails, Facebook, Twitter, etc.
• In -office touch - screen for biz member ads (also online):
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• New ChamberMail service for members to reach new residents:
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• New eLocal video and new resident info site:
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• Annual Business Awards & introduced new monthly tribute to Arcadia
Business Icon (member or not), and added Corp Citizen of Year award
• Producing Visitors 1 Biz Developer videos in 2013 -14 to share with City
• Unlike Chambers in cities such as Irwindale, dominated by industrial
businesses with big budgets, the Arcadia Chamber services wide -range of
business types, from home -based services and small retail, to a giant
mail, hospital, and horse race track, plus residential members.
Page 3 of 3...
City/Community'
• Produced "Arcadia's Got it All!" video that has already had nearly 1,000
views on YouTube and Internet, shown 100 times on local cable system
ESPN, TNT, and TBS during March Madness and Opening Day baseball
games, and soon to be added to City's cable channel
• Coordinated promotion and high - profile ribbon - cuttings for introduction of
Pasadena Pops and Cal Phil at new locations summer 2012
6,000 info calls, walk -in visitors each year. Chamber is second "front door"
to the City as de facto Visitors Center, especially given Chamber's
prominent office location that invites hundreds of weekly walk -in visitors,
phone calls seeking all manner of City and community- oriented
information (City of Pasadena funds its own Visitors Bureau -- this
Chamber service saves the City of Arcadia considerable expense.)
Produce two of City's biggest signature events of year: Taste of Arcadia
(700 -800 attendees); Citizen of Year/ Installation Dinner (200 attendees)
• City street maps, City directory — free supplies to City, Police, Fire, etc.
• Promotional /marketing vehicle for City/non-profit organization events,
activities via printed fliers, Expos, new web site, social media, etc.
• Introduce board to City /member facilities at monthly meetings
• Promotion /hosting partner with City on seminars, programs
• Showcase & support community non - profit groups including Relay for Life
with last year's first -ever flash mob, etc.
• Provide monthly community calendar for Coordinating Council.
• Support schools -- Measure A parcel tax; Performing Arts Center.
• Offer unique global travel vacations; plus "Getting to Know Sri Lanka"
event at Chamber
• Monthly Governmental Affairs Forums considered the best in region
• Community informational seminars such as Jan. 29 Micosoft Office 2010
training.
• Support partner for community info on Gold Line and Gas Co Advanced
Meters
Enclosed are financial reports with budget comparisons. We appreciate your
continued interest and support of the Arcadia Chamber of Commerce.
Sincerely,
Scott Hettrick Arlynn Robinson
Chief Executive Officer President, 2013 -2014
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Progress Report July 1, 2012 -- April 14, 2013
Arcadia Chamber of Commerce
Just a few Chamber activities & accomplishments in first 10 months of Fiscal Year:
• Taste of Arcadia and first -ever Business Showcase at the Taste — More than 700
attended, more than 75 food and business vendors participated.
• First -ever Chamber production of "Arcadia's Got it All!" video
• Citizens of Year 1 Installation Dinner — nearly 200 attended
• First annual Corporate Community Contributor award added to Installation above
• Planning Conference, including State of City report from new City Manager
• First -ever All Access Pass program yielded dozens of participants
• First -ever Keystone sponsors of Networking Breakfast, Gov Affairs Forum
• New monthly Arcadia Business Icon tribute includes non - members
• Hosted 10 monthly Networking Breakfasts with 33% increase to 400 attendees
Hosted monthly Downtown Community Benefits District meetings
• Westfield renewed for 2nd, 3rd years as Community Builder Presenting Sponsor
• 50 New Members in the past year.
• Arcadia Downtown Improvement District going out to Petition in May
• 15 Business Mixers and Ribbon - Cuttings in 10 months since July 1, 2012
• More than 2,500 printed newsletters distributed
• Web site: continued additions /enhancement including Member Directory
• Chamber Business Awards Breakfast scheduled for July 18
• More than 60 Chamber committee meetings attended by 872 in 10 months
• Chamber reps attended more than 75 civic meetings & events
• Government Affairs Forum met 10 times presenting informative speakers,
elected officials' updates & recommendations regarding pending legislation
Assisted more than 2,000 walk -in visitors with directions, information, maps,
business referrals
• Responded via phone, fax, email & Internet to more than 5,000 requests for
business referrals and information about Arcadia
• Provided thousands of tourist & visitor information brochures
Ambassador visits /calls to more than 150 members during the past year
• More than 150 boardroom rentals ranging from one -time to monthly
• Supporters of SGV Economic Partnership, SCORE, SBA & SBDC counseling
services; Foothill Workforce Board seminars, etc.
• Two new member outreach services for new residents via mail (ChamberMail)
and Internet (eLocal), the fatter with exclusive Arcadia promo video
• Weekly e -mail newsletters
• More than 900 postings on web site, Facebook, Twitter
• introduced more efficient and cost- effective phone, e -mail and IT systems
Proposed Improvements to Chamber Office Buildina
Improvement
Description
Range of Costs
Priority
Level
1.
Conference Room
New paneling, paint,
$9,862 - $32,061
High
electrical upgrades,
ceiling mount projector
and screen
2.
Kitchenette
New sink, faucet,
$5,783 - $8,000
High
cabinet, drywall, paint,
and countertop
3.
Window Coverings
Replace solar shades
$5,259
High
with valances in
conference room
4.
Window Tinting
Dual reflective solar film
$3,997
High
on all windows
(approximately 50)
except the conference
room
5.
Storage Cabinets — Back
New; 23 linear feet made
$10,120
High
Area & Conference Room
of red oak
6.
Storage Cabinets -- Lobby
New; 13 linear feet made
$3,471
When
Area
of red oak
Possible
7.
Bathroom
Convert to handicap
$16,000 - $17,600
When
accessible unisex
Possible
restroom
8.
New Ceiling Tiles and
Remove /Replace acoustic
$40,000
When
Lighting
ceiling tiles and
Possible
fluorescent lighting
9.
Remodel Entry Area
New furniture, counter,
$20,350
When
work stations, flat
Possible
screens with wiring; new
brochure display, plus
other miscellaneous
items
10.
Conference Room
Remodel to provide
$3,500
When
Storage
more efficient storage
Possible
11,
Wallpaper /Paint
Remove existing
$6,500
When
wallpaper and paint walls
Possible
12.
HVAC
install new ductless
$20,000
When
HVAC system for entire
$7,000 (add ducts)
Possible
building
13.
Carpets
install new carpeting in
$7,250
When
building
Possible
Subtotal
High Priority Projects
$35,021 - $59,437
Subtotal
All Other Projects
$113,600 - $122,200
TOTAL
ALL WORK
$148,621- $181,637