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A.gu 5, 1903
°�-421 "_ty STAFF REPORT
Police Department
DATE: September 3, 2013
TO: Honorable Mayor and City Council
FROM: Robert Guthrie, Chief of Police
By: Jennifer Brutus, Management Analyst
SUBJECT: AUTHORIZE AND DIRECT THE CITY MANAGER TO EXECUTE A
PROFESSIONAL SERVICES AGREEMENT WITH EVIDENCE -BASED
STAFFING, INC. FOR TEMPORARY DISPATCH SERVICES FOR A ONE
YEAR PERIOD, IN AN AMOUNT NOT TO EXCEED $30,000
Recommendation: Approve
SUMMARY
The Police Department is seeking to contract with Evidence -Based Staffing, Inc. (EBI)
for temporary dispatch services to include qualified temporary police dispatchers that
meet all of the qualifications set forth by the Police Officer Standards and Training
Program (POST) and the City. EBI is a qualified firm that has the experience to provide
such services.
BACKGROUND
EBI was established in 2003 and primarily provides campus safety officers, public safety
dispatchers, and law enforcement training. The company, based in Irvine, currently
contracts with several southern California agencies for dispatch services, including the
Cities of Banning, Bell Gardens, Inglewood, Irvine, Palm Springs, Seal Beach, and
Whittier.
DISCUSSION
The Department conducted an informal competitive bid process for temporary dispatch
services and discovered that Evidence -Based Staffing, Inc. is the only provider of such
services. As the sole source vendor, EBI offers immediate availability of experienced
and trained dispatchers to many law enforcement agencies and understands the time
sensitivity of dispatch services.
Temporary Police Dispatch Services
September 3, 2013
Page 2 of 3
Utilizing EBI for temporary dispatch services is beneficial to the Department for its cost -
savings, convenience and flexibility, and high quality temporary staff. EBI recruits and
trains experienced and retired members from the law enforcement community. All EBI
personnel members have completed pre - employment background investigations, which
equates to new -hire savings for the Department. EBI will handle all employee issues,
ensure that each employee completes all POST requirements, and provide copies of
personnel background paperwork for Department records. EBI will, at its own costs,
make its temporary dispatchers available for an initial forty (40) hours of training, which
will be administered by a designated employee from the Arcadia Dispatch Center to
ensure understanding of Department- specific programs and systems. The training will
last no more than five (5) consecutive days; after which, the Department will approve or
deny each temporary dispatcher appointment.
The Department will utilize EBI temporary dispatch services on an as- needed basis.
The hourly rate for each temporary dispatcher will be $35.00 with overtime to be paid at
a rate of 1.5 times the hourly rate for hours above forty (40) hours per week. As a result,
the City will experience significant savings in overtime costs, which were over budget by
approximately 100% for FY 2012 -13 due to unusually high personnel leave of absences
and paid time off occurrences. The availability of EBI's temporary staff will help
accommodate future unforeseen staffing shortages. Overall, the City will save in
personnel costs including salary, retirement, and medical benefits.
The Department anticipates using EBI temporary dispatch services for thirty -two (32)
hours or more per month for the period of September 1, 2013, to August 31, 2014. The
contract will not exceed $30,000 and will have the option to renew on a year -to -year
basis for a maximum of three (3) additional one -year periods.
FISCAL IMPACT
The City's financial obligation for one year, from September 1, 2013, to August 31,
2013, is up to $30,000; however, the amount is variable depending on actual staffing
needs that may arise throughout the year. The total cost has been budgeted in the
City's FY 2013 -14 Police Department budget, under Dispatch.
RECOMMENDATION
It is recommended that the City Council authorize and direct the City Manager to
execute a Professional Services Agreement with Evidence -Based Staffing, Inc. for
temporary dispatch services for a one year period, in an amount not to exceed $30,000.
Approved:
Dominic Lazzare�t�
City Manager