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HomeMy WebLinkAboutC-1612' RECEIVED �T�1 ?1Ja'�G�y!� p CITY OF ARCADIA APR � V I�Y�J � /G 12 COPY CITY OF ARCADIA AGREEMENT FOR CONSULTING S6MLIS CI. MANAGER THIS AGREEMENT FOR PROFESSIONAL SERVIC S (hereinafter referred to as "Agreement ") is made and entered into this 2-0f-h day of - ' by and between the City of Arcadia, a Municipal Corporation, (hereinafter referred to as "Arcadia ") and Warner Group (hereinafter referred to as "Consultant "). RECITALS WHEREAS, Arcadia has selected the Warner Group to undertake the professional services as fully described in Exhibit "A" (copy attached). WHEREAS, Consultant represents that it has experience and technical competence to act as Consultant to Arcadia for the services required by this contract. NOW THEREFORE, the parties agree as follows: I. REPRESENTATIVES OF THE PARTIES AND SERVICE OF NOTICE The representatives of the parties who are primarily responsible for the administration of this Agreement and to whom formal notices, demands and communications shall be given, are as follows: All notices and written communications sent to Arcadia under the Agreement shall be sent to the following address, unless authorized in writing to be sent elsewhere by Arcadia: CITY OF ARCADIA City Manager P.O. Box 60021 240 W. Huntington Drive Arcadia, CA 91006 -6021 All communications sent to Consultant shall be sent to: The Warner Group Attention: Howard J. Goodman, President 5950 Canoga Avenue, Suite 600 Woodland Hills, California 91367 Any such notices and written communications by mail shall be conclusively deemed to have been received by the addressee five (5) days after the deposit thereof in the U.S. Mail, first -class postage and properly addressed as noted above, or upon actual receipt thereof if delivered by personal service. 2. DESCRIPTION OF WORK Arcadia hereby engages Consultant, and Consultant accepts such engagement, to perform the services set forth in the attached Exhibit "A" incorporated as part of this Agreement, Arcadia's principal representative, or the representative's designee, shall have the right to review and inspect the work during the course of its performance at such times as may be specified by the representative. 3. COMMENCEMENT AND COMPLETION OF WORK A. The execution of this Agreement by the parties constitutes an authorization to proceed, unless otherwise provided by the terms of this Agreement. B. The work described in Exhibit "A" shall be completed in accordance with the schedule set forth in said Exhibit or as otherwise agreed upon in writing by amendments to this Agreement. 4. DATA PROVIDED TO CONSULTANT Arcadia shall provide to -Consultant to the extent feasible, all data, including reports, records and other information, as requested by Consultant to perform this Agreement. 5. OWNERSHIP OF DOCUMENTS All files, records, reports, studies and other documents prepared or obtained by this Agreement shall be the property of Arcadia. Basic notes, computations, computer diskettes and similar data prepared or obtained by Consultant under this Agreement shall, upon request, be made available to Arcadia without restriction or limitation on their use. Consultant shall deliver such materials to Arcadia according to the terms of this Agreement. Consultant shall have the right to make duplicate copies of such materials and documents for his/her files as may be authorized in writing by Arcadia. OA r 6. RELEASE OF INFORMATION All information gained by Consultant in performance of this Agreement shall not be released by Consultant without Arcadia's prior written authorization. Confidentiality and disclosure shall be subject to the California Public Records Act. (Government Code Section 6250 et. seq.) 7. CONFLICTS OF INTEREST Consultant covenants that neither they nor any officer or principal in their firm have any interest in, nor shall they acquire any interest directly or indirectly which will conflict in any manner or degree with the performance of their services hereunder. Consultant further covenants that in the performance of this Agreement, no person having such interest shall be employed by then as an officer, employee, agent, or subconsultants (see warranty - Section 15). 8. COMPENSATION AND PAYMENT A. Consultant agrees to provide the services set forth in the attached Exhibit "A" hereto, for a fee based on time and materials not -to- exceed $55,000.00. Should Arcadia request, in writing, that Consultant perform additional work and services beyond those required under this Agreement, compensation for such services shall be on a time and material basis as outlined in Exhibit "A" at page 26. B. On or before the tenth (10`h) day of each calendar month following the commencement of the work, Consultant shall cause to be made and submitted to Arcadia a written value of the time for all work completed and materials incorporated into the project up to the first day of that month. If Arcadia requests, the consultant shall provide Arcadia along with the invoice, copies or verification of all work performed for which Arcadia is being invoiced. In reviewing and approving such invoice, Arcadia may consider, in addition to other facts and circumstances, the relationship of the work completed to the work remaining to be done. Arcadia shall have the right to retain ten percent (10 %) of the estimated cost of the work as partial security for Consultant's performance of this Agreement. Within thirty (30) days after approval of Consultant's invoice, Arcadia shall pay to Consultant that balance of such invoice after deducting therefrom all prior payments and all sums to be retained as partial security under the terms of this Agreement. 3 r y �I C. Upon satisfactory completion of all work and services described in Exhibit "A ", and Arcadia's approval thereof, Arcadia shall pay Consultant for the total amount remaining due for each increment or phase of the work, including all funds retained as partial security. Final payment shall be made by Arcadia to consultant within thirty (30) days after Arcadia's written acceptance of the work. D. EXTRA SERVICES. If after work commences pursuant to this Agreement, it becomes apparent that additional work not originally contemplated as within the scope of this Agreement may be necessary such as that shown on Exhibit "A ", or otherwise, if such services are performed, Contractor shall be compensated as outlined in Exhibit "A" at page 26. The Contractor shall inform Arcadia in writing of the need for such additional work. No additional work shall be done without the prior written approval of Arcadia. 9. MANAGEMENT The City Manager or his designee shall represent Arcadia in all matters pertaining to the administration of this Agreement, including without limitation, coordination of all necessary meetings and conferences, and review and approval of all products submitted by the Consultant. Authority to enlarge the scope of services or change the compensation due to Consultant is subject to approval of the City Council. 10 INDEPENDENT CONTRACTOR Consultant is and shall at all times be deemed to be an independent contractor and shall be solely responsible for the manner in which it performs the services required by the terms of this Agreement. Nothing herein contained shall be construed as creating the relationship of employer and employee, or principal and agent, between Arcadia and Consultant or any of the Consultant's employees or sub consultants. Consultant assumes sole responsibility for the acts of its employees and any subconsultants as related to the services to be provided during the course and scope of their employment. 11. CONSULTANT'S PERSONNEL A. All services required under this Agreement shall be performed by Consultant or under Consultant's direct supervision, and all personnel shall possess the qualifications, permits and licenses required by State and local law to perform such services. 4 t 4 B. Consultant shall be solely responsible for the satisfactory work performance of all personnel engaged in performing services required by this Agreement, and compliance with all reasonable performance standards established by Arcadia. C. Consultant shall comply with all federal and state statutes and regulations relating to the employer /employee relationship, including by not limited to minimum wage, non - discrimination, equal opportunity, workers' compensation, hazardous /unsanitary or dangerous surroundings, the Fair Labor Standards Act, 29 U.S.C., 201 et. se g., and the Immigration Reform and Control Act of 1986 8 U.S.C. 245 (a). 12. SUBCONTRACTING DELEGATION AND ASSIGNMENT This Agreement covers prof8sional services of a specific and unique nature, Consultant shall not delegate, subcontract or assign its duties or rights hereunder, either in whole or impart, without the prior written consent of Arcadia. Any proposed delegation, assignment or subcontract shall provide a description of the services to be covered, identification and qualifications of the proposed assignee, delegee or subcontractor and an explanation of why and how the selection was made. 13. NON - DISCRIMINATION AND EQUAL EMPLOYMENT OPPORTUNITY A. In the performance of this Agreement, Consultant shall not discriminate against any employee, subcontractor, or applicant for employment because of race, color, religion, ancestry, sex, national origin, disabilities or age. Affirmative- action relating to employment shall include, but not be limited to the following: employment, upgrading, demotion or transfer; recruitment; layoff or termination; rates of pay or other forms of compensation; and selection for training including apprenticeship. B. The provision of subsection A above shall be included in all solicitations or advertisements placed by or on behalf of Consultant for personnel to perform any services under this Agreement. Arcadia shall have access to all documents, data and records of Consultant and its subcontractors for purposes of determining compliance with the equal employment opportunity and non - discrimination provisions of this Section, and all applicable provisions of Executive Order No. 11246 which is incorporated herein by this reference. A copy of Executive Order No. 11246 is available for inspection and on file with Arcadia. 5 1 14. INDEMNITY AND INSURANCE A. HOLD HARMLESS AND INDEMNITY. Consultant agrees to indemnify and hold harmless Arcadia, their officers and employees from any claims, suits and liabilities for damage to person or property arising out of Consultant's errors, omissions or negligent acts. B. INSURANCE Consultant shall cant' commercial liability insurance with combined single limits of at least $ 1,000,000.00 naming the City of Arcadia as additional insured. Proof of such insurance in a form and content approved by the Arcadia City Attorney is a condition precedent to execution of this Agreement by Arcadia. Insurance shall be maintained with insurers listed "A" or better in the Best's Insurance Guide and be authorized to do business in the State of California. Consultant shall also maintain professional liability insurance covering errors and omissions providing protection of at least $ 1,000,000.00 for errors and omissions with respect to losses, claims, and liability arising from action of consultants in performing pursuant to this Agreement. C. WORKERS' COMPENSATION AND LIABILITY A program of Workers' Compensation insurance or state - approved self - insurance program in an amount, form and as broad as to meet all applicable requirements of the Labor Code of the State of California, including Employer's'Liability with limits of at least $ 500,000.00 per occurrence. Should the Consultant be self - employed, he /she must certify under Section'3800 of the California Labor Code, the performance of the work for which this contract is issued is without employing any person in any manner so as to become subject to the Workers' Compensation Laws of California. 15. CONSULTANT'S WARRANTIES AND REPRESENTATIONS Consultant warrants and represents to Arcadia as follows: A. Consultant has no knowledge that any officer or employee of Arcadia has any interest whether contractual, noncontractual, financial, proprietary or otherwise, in this transaction or in the business of the Consultant, and that if any such interest comes to the knowledge of Consultant at any time, a complete written disclosure of such interest will be made to Arcadia, even if such interest would not be deemed a prohibited "conflict of interest" under applicable laws. R r B. Upon the execution of this Agreement, Consultant has no interest, direct or indirect, in any transaction or business entity which would conflict with or in any manner hinder the performance of services and work required by this Agreement, nor shall any such interest be acquired during the term of this Agreement. 16. RESOLUTION OF DISPUTES (ATTORNEY FEES) A. Disputes regarding the interpretation or application of any provisions of this Agreement shall, to the extent reasonable feasible, be resolved through good faith negotiations between parties. B. If any action at law or in equity is brought to enforce or interpret any provisions of this Agreement, the prevailing party in such action shall be entitled to reasonable attorney's fees, costs and necessary disbursements, in addition to such other relief as may be sought and awarded. 17. MODIFICATION OF AGREEMENT The terms are subject to modification by mutual agreement between Arcadia and Consultant which such changes shall be incorporated by authorized written amendments to this Agreement. The parties agree that the requirements for prior written changes, amendments, or modifications to this Agreement may not be waived and any attempted waiver shall be void. 18. TERMINATION A. City may terminate this Agreement without cause upon five (5) days written notice to Consultant to the address specified in this Agreement. Notice may include telephonic communication to Consultant to cease work. Should City terminate this Agreement, Consultant agrees to immediately discontinue performance and deliver to City the work which he had completed, including all maps, data, reports and like materials. Consultant shall receive a fee equal to an amount which bears the same relationship to the total fee payable pursuant to Section 8 that the amount of work performed by Consultant prior to such termination bears to the total work to be performed by Consultant to this Agreement. B. City may terminate this Agreement with cause effective immediately upon written notice of such termination to Consultant, based upon concurrence of any of the following events: VA l (1) Material breach of this Agreement by Consultant; (2) Cessation of Consultant to be licensed, as required; (3) Failure of Consultant to substantially comply with any applicable of federal, state of local law or regulation; (4) Filing by or against Consultant of any petition under any law for the relief of debtors; and (5) Filing of a criminal complaint against Consultant for any crime, other than minor traffic offenses. C. Work Product. In the event of termination, Consultant shall, at .city's request, promptly surrender to City all completed work and work in progress and all materials, records, computerized information and notes developed, procured, or produced pursuant to this Agreement. Consultant may retain copies of such work product as a part of its record of professional activity. 19. ENTIRE AGREEMENT AND AMENDMENTS A. This Agreement supersedes all prior proposals, agreements and understandings between the parties and may not be modified or terminated orally. .B. No attempted waiver of any of the provisions hereof, not any modification in the nature, extent or duration of the work to be performed by Consultant hereunder, shall be binding unless in writing and signed by the party against whom the same is sought to be enforced. 20. GOVERNING LAW This Agreement shall be governed by the laws of the State of California. 21. EFFECTIVE DATE This Agreement shall become effective as of the date set forth below in which the last of the parties, whether Arcadia or Consultant, executes said Agreement. i 22. KEY PERSON It is acknowledged and agreed that the key person and contact for the performance of this Agreement is Michael Thayer. No other person shall be substituted in this capacity, and Michael Thayer shall communicate directly with the City project managers William R. Kelly, James M. Reed and Ronnie D. Garner. He shall be available for contact by the City and shall attend all meetings as requested by City, unless excused. IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed and attested by their respective officers thereunto duly authorized. Dated: �` o , 1999 Dated: ,.1999 APPROVED AS TO FORM: B Y Ci y Att ey 9 CITY OF ARCADIA " ARCADIA" By —" City Manager THE WARNER GROUP "CONSULTANT" By / EXHIBIT "A" CITY OF ARCADIA PROPOSAL TO DEVELOP A DISPATCH AND EMERGENCY COMMUNICATIONS ACTION PLAN FOR THE ARCADIA FIRE DEPARTMENT FEBRUARY1999 err` rd February 12, 1999 Mr. James M. Reed Fire Chief City of Arcadia 710 South Santa Anita Avenue Arcadia, CA 91006 Dear Chief Reed: The Warner Group is pleased to submit its proposal to assist the City of Arcadia develop a Dispatch and Emergency Communications Action Plan. Our proposal is based upon the information provided to us in our meeting with you and Police Chief Garner, our extensive knowledge of public safety communication systems, and our experience in assisting other agencies in similar assignments. We are proud that The Warner Group is regarded as one of the leading consulting firms in North America serving cities, counties and states in developing improved dispatch center operations as well as voice and data communication systems. We earned this leadership distinction as a result of our superior performance and outstanding qualifications. These qualifications include: 1. Objectivity and Independence - Our firm brings a completely objective and independent viewpoint to all aspects of the project. We do not sell communications hardware or software nor do we represent any commu- nications or computer equipment manufacturer or software supplier. 2. Pertinent Experience - The Warner Group is fully experienced in all phases of city -wide, multi - agency communications systems and dispatch facility planning projects: Performing Needs Assessments; Studying Hard- ware, Equipment and Facilities Requirements; Preparing Strategic Plans; Selecting New Equipment; Negotiating Contracts; and Implementing Improved Systems. Our firm has successfully completed or has underway similar projects for agencies throughout the nation. These engagements are fully described in Arcadia Proposal Mr. James M. Reed Fire Chief City of Arcadia Vebruary 12, 1999 Page 2 Appendix B of our proposal and we encourage you to contact the individuals indicated. 3. Understand Unique Wide Area Public Safety Communications Requirements - As a result of our extensive experience, we are very familiar with the unique communications applications that exist within public safety and general government agencies. Our project experience also includes interfacing with regional communications systems, public /private partnerships, facility design coordination, TDD communications and radio and E9 -1 -1 facilities. 4. Total Project Management - The Warner Group helps to manage the entire project from inception through completion. By working closely with Fire Department staff, personnel from communications companies and equip- ment providers, tower builders, site preparation contractors and others as necessary, The Warner Group will help ensure that the entire project is a total success. Our assistance continues throughout equipment selection, facility preparation, contract negotiations, installation and acceptance testing. 5. Contract Negotiation Skills - We have considerable experience assisting public agencies negotiate technology and partnership contracts that fully protect their interests. Such items as guarantees of system adequacy, performance standards, cut -over and acceptance testing methodologies, scripted load tests and other contract provisions can help to assure the vendor's attention and commitment to the project. 6. Interdisciplinary Team - The Warner Group provides the interdisciplinary skills and experience that are necessary to successfully develop plans to regionalize dispatching services and to design and implement modern, complex wireless and wired communications systems. Our team will consist of specialists in dispatch operations, conventional, trunked and digital radio, mobile data, CAD, AVL, video, paging, satellite, E9 -1 -1, public safety operations, microwave communications and facilities. This team also possesses considerable experience in working with multi - department projects that include public safety and local government users. 7. Outstanding Personnel - Our firm would assign only its principals and experienced consultants to this engagement. We are exceptionally well qualified to provide the competence and expertise that the City requires, as evidenced by our experience in performing similar engagements. 8. The Warner Group Stability - We are particularly proud of the long -term relationships that we have developed with our clients. We have been repeatedly selected for additional assignments by many agencies. Further- more, unlike many other consulting firms, it is our policy to maintain the Arcadia Proposal Mr. James M. Reed Fire Chief City of Arcadia ie ruary 12, 1999 Page 3 same personnel throughout all stages of a project. We believe this ensures the continuity and stability that the City of Arcadia desires. 9. Responsive Client Service - As with all of our clients, we will commit to providing an extremely high level of service to the City. We regularly conduct assignments throughout the United States and Canada and our con- sulting approach emphasizes a close working relationship with our clients and considerable on -site presence during each phase of a project. We are fully committed to providing the same level of availability and respon- siveness that we have given to over 300 public agencies. In summary, we believe our firm is best qualified to assist the City of Arcadia in this important assignment and we wish to assure you that we are fully committed to its successful completion. If you have any questions regarding our proposal, please contact me or Michael Thayer at (818) 710 -8855. We wish to thank you for the opportunity to submit our proposal. Very truly yours, Howar I Goodman Presid t HJG:lb Arcadia Proposal CITY OF ARCADIA PROPOSAL TO DEVELOP A DISPATCH AND EMERGENCY COMMUNICATIONS STRATEGIC PLAN AND PROVIDE TECHNICAL ASSISTANCE TABLE OF CONTENTS SECTION PAGE COVER LETTER I. OUR UNDERSTANDING OF THE PROJECT ........ ............................... 2 II. PROJECT APPROACH ................................... ............................... 6 III. SCHEDULE AND STAFFING ............................ ............................... 12 IV. THE WARNER GROUP'S QUALIFICATIONS ...... ............................... 15 V. REFERENCES ............................................... ............................... 20 VI. TIME AND FEES ............................................ ............................... 26 VII. BENEFITS TO THE CITY OF ARCADIA .............. ............................... 28 APPENDICES APPENDIX A - PROFESSIONAL STAFF ........... ............................... 30 APPENDIX B - DETAILED REFERENCES ......... ............................... 39 Arcadia Proposal m M SECTION OUR UNDERSTANDING OF THE PROJECT THE WARNER GROUP *r✓ *400 I — OUR UNDERSTANDING OF THE PROJECT The City of Arcadia is embarking upon a major project to significantly upgrade the dispatching and communications capabilities of its Fire and Police Departments. Currently, the Arcadia Fire Department (AFD) provides law enforcement, fire and EMS dispatching services from the fire station located at 710 Santa Anita Avenue. The dispatch center is staffed with three personnel per shift who are cross - trained to perform call - taking and dispatching for law enforcement, fire and medical emergencies. The City is now confronting various issues regarding the dispatch center including budgetary constraints and the disparity of technology used by the Police and Fire Departments. A's a result, the City is planning to significantly change its dispatching approach. AFD, which has over 50 sworn staff operating out of three fire stations, responds to approximately 10 calls for service per day and nearly 4000 calls per year. AFD desires to contract with the Verdugo Fire Communications Center, located in Glendale, to provide its fire and emergency medical dispatching services. The Arcadia Police Department (APD) desires to develop its own dispatching capabilities in a new facility and is currently preparing a transition plan along with detailed requirements for the required systems such as computer aided dispatch and communications. APD is beginning the process of selecting, acquiring and installing the hardware, software and related equipment necessary to make its new dispatch center fully operational. ' Since the last comprehensive communications system upgrade, there have been several generations of technological changes and advances which greatly affect the way public safety departments utilize communications in providing their services. Pending FCC regulatory issues are apt to force even greater changes in wireless communications in the future. In addition, there are many other technical, operational, financial and regulatory issues that impact modern wide -area communications systems. Planning for the migration of the dispatch operations and acquiring new technologies are complex and difficult undertakings. Thus, due to the importance of successfully obtaining the desired benefits of the new system, Arcadia is seeking the assistance of a Arueia PropoW The Warner Group 2 highly qualified, experienced consulting fine to assist in the successful migration of its dispatch center along with the development and implementation of the associated systems. Specifically, in relation to the Fire Department, the City of Arcadia desires to: • Assess the Fire Department's current dispatch center and communication system backbone to establish a baseline for analysis and improvements • Identify existing and future dispatch center operational needs, service levels and other critical success factors to support the Fire Department's dispatch operations • Identify communication systems alternatives for interfacing the Verdugo Fire Communications Center with the AFD's radio communication system • Analyze the proposal submitted to AFD by Verdugo Fire Communications Center for dispatching services to ensure requested levels of service are provided • Evaluate the potential of utilizing the current dispatch center as a backup facility for future emergency use • Ensure that current or emerging communications technologies in the telecommunications and information technology areas are anticipated • Address the management issues relating to implementing changes and ensure that the "people factor" is carefully considered. • Incorporate the changes and standards mandated by the FCC • Incorporate an "open architecture" in communications whenever practical to guard against obsolescence • Develop strategy to provide an efficient cut -over of fire dispatching operations to the Verdugo Fire Communications Center Facility • Address future potential systems improvements such as implementing mobile data devices within emergency response vehicles and integrating Verdugo's CAD system with an improved records management systems for AFD • Continue to utilize AFD's present investment in its communications systems infrastructure to the greatest degree feasible without compromising any potential benefits of new communications technology. • Implement recommendations in a cost effective manner nrua. rroa«al The Warner Group 3 In addition, the City wishes to provide APD with independent, objective advice and guidance to help assure that the most appropriate vendors, software and hardware are selected by the Department. The City recognizes that to successfully conduct the assignment, the consultant must possess outstanding relevant experience and exceptional interdisciplinary resources. Our proposal outlines how we would assist AFD and APD meet their objectives. 0 Arcadia Pro"al The Warner Group 4 m M SECTION II PROJECT APPROACH THE WARNER GROUP II — PROJECT APPROACH We are outlining in this section how we would assist AFD in development of its Action Plan. By following our organized, step -by -step approach, all aspects of the project would be carefully considered prior to finalizing any decisions. Our workplan in providing this assistance is as follows: 1. Conduct Project Workshop - Initially, we would participate in conducting a detailed project planning meeting with the AFD staff directing this project. We would discuss project objectives and key milestone dates, identify personnel to be interviewed, organize project logistics, outline . expected deliverables and resolve any other related issues that may arise. In addition, we would review and obtain approval for the project control and status reporting methodology. Typically, we prepare and present detailed status reports every two to three weeks. During these status meetings, we review accomplishments, discuss current findings and issues, update the project plan and timetable and review the next steps in the project. In this way, you would be fully apprised of all issues and avoid "surprises" during the course of the project. 2. Review Background Material - We would review the existing background information regarding current dispatch center and voice radio system: Our primary source of this background material would be any previous studies and plans, available descriptions of the Fire Department present systems, the Verdugo dispatching proposal and any supporting research and /or documents. - 3. Analyze Present Systems - We would gather additional information regarding the current communications systems and operations of the Fire Department. This review will allow us to thoroughly understand the current environment and to provide a foundation for the recommended strategies. As a result of this analysis, we would independently assess the status, weaknesses and strengths of the current dispatch operations and communication systems. In our assessment we would include the review of: • Dispatch Operations • Voice/Data Communication Systems • Paging, Signaling and Fire Station Alerting Systems • External Communications In addition, we would review: • Radio Coverage • Equipment Age and Expected Life Arcadia Proposal The Warner Group 6 • Interoperability Agreements • Facilities and Sites • Maintenance, Training Programs, etc. In order to accomplish this task we would visit communications facilities, participate in ride - alongs and interview appropriate AFD management and staff personnel to identify the limitations of current systems with respect to present operations. We would also arrange a site visit to the Verdugo Fire Communications Center and interview current management and staff members. Further, we would review all existing documentation, policies, procedures, and service and maintenance contracts. We would request that information regarding existing facilities, licensing, and other key data be made available to us. We would attempt to identify the nature and probability of communications systems problems. AFD could experience in the future based upon factors such as growth patterns. 4. Perform Needs Assessment - We would interview appropriate personnel of the Fire Department to discuss the current and future needs and requirements for the dispatching operations and emergency communication systems. These needs and requirements would be prioritized to identify key issues and concerns. Our focus during this step would be to define the Fire Department's functional requirements relating to dispatch operations and the existing voice communication systems. These requirements will aid in defining the service levels that need to be provided by the Verdugo Fire Communications Center. We would rely primarily upon interviews and focus groups as well as questionnaires and other data collection methodologies where appropriate. This task would include the following subtasks: • Analyze Existing Communications Infrastructure and Connectivity Requirements - Present radio site locations and coverage will be analyzed in order to identify any additional requirements for improve radio coverage. Further, we will review site access, existing propagation studies, security, back -up power, equipment age and system maintenance. Furthermore, we will analyze connectivity alternatives to interface the Verdugo Fire Communications Center with the Fire Department's existing communication system. • Analyze the Feasibility of the Existing Dispatch Center as a Backup Facility — Both AFD and APD plan to move dispatching operations from the current dispatch center. We will examine the potential costs and benefits of maintaining the current center for backup purposes. • Review Mobile Data, AVL Imaging and Video Needs and Implications - We will review the need and radio design implications for mobile data, AVL, imaging and video systems. We will identify Arcadia Proposal The Warner Group 7 potential problems and opportunities related to these technologies and applications. • Analysis of Paging, Telephone Interconnect and Power Systems - Other aspects of the needs assessment will include the use of direct dial paging and direct dial telephone interconnect systems. Also, uninterruptible power supply (UPS) and back -up power needs will be identified for all radio sites. • Review FCC and APCO Regulatory Issues - During this step, which we consider very important to ensuring the ultimate success of the project, we would study and document the FCC and APCO related issues such as refarming, Project 25, Project 31 and others. As part of this task, we also would identify other systems that may ultimately utilize portions of the communication system backbone. These may include: data networking systems, voice circuits, video and other elements of the communications /information systems infrastructure. The purpose of this step would be to determine the compatibility required by these systems and the resulting design requirements for the communication system and its interfaces with the Verdugo Fire Communications Center. We also would consider any unique environmental, public access, security or other requirements that may exist. 5. Analyze Regionalization Issues - We would review the technical and organizational issues necessary to regionalize the fire dispatching operations within the Verdugo Fire Communications Center. We would also review all documentation including. proposals, agreements, contracts and all other pertinent information provided by the Communications Center to identify any potential roadblocks to the ultimate success of regionalization. Our primary objective during this task would be to determine the feasibility of the AFD dispatch regionalization and identify the steps necessary to migrate the fire dispatching operations to the Verdugo Fire Communications Center. 6. Analyze Alternative Radio Communication System Approaches and Assess Technologies - During this activity, we would utilize the results of the preceding steps to prepare a general design of the required communications systems and recommend the best approach to interfacing the Verdugo Fire Communications Center with the City's existing communication infrastructure. We would also incorporate any functional enhancements or upgrades to the existing communication system in this analysis. In completing this phase, we would consider various technologies and approaches including: • VHF System Upgrade • 800 MHz Trunked Radio • Fire Station Signaling and Alerting • Integration of Voice and Data on the Same Backbone Arcadia Proposal The Warner Group $ • Leased Services for Voice and Data Communications • Sharing Systems with Other Agencies • Repeater Equipment • Alternative Radio Sites and Facilities • Retention and Use of Existing Systems • Additional Radio Channels • Back -up Facilities and Fault Tolerant Systems • Training Issues • Satellite Communications • Wide Area Coverage • NCIC 2000 • PCS • APCO Projects 25 and 31 • Spectrum Conservation (TDMA, FDMA, CDMA) • Maintaining Voice and Data Security • Consideration of Environmental Hazards and Accessibility • Other Emerging Technologies as Appropriate It is essential that the technical strategy developed be consistent with the goals, objectives and guidelines of relevant state and federal wireless communications technology initiatives, including: • National Information Infrastructure (NII) policy • Federal Communication Commission (FCC) initiatives regarding frequency reallocation, digital trunking, personal communications systems (PCS) and others • Any existing City or state policies, goals and priorities regarding technology, access and the environment 7. Identify Maintenance Options for Radio System - Based upon the general design developed for the City's communications system as well as other factors such as service level expectations, trends, and patterns, we would consider the most appropriate maintenance structure. We would study the advantages and disadvantages of outsourcing maintenance and recommend the most appropriate option based upon economic, operational and practical considerations. 8. Prioritize Systems Needs - We would prepare a plan for the development and implementation of the communication system. This work may include the replacement of antiquated equipment, implementation of mobile data and improving radio coverage as directed by the City. Issues such as reusability and relocation of existing equipment would be considered and reviewed as appropriate. In developing the plan, consideration would be given to department priorities, ease of conversion, effect upon current operations and other factors. The plan would be supported by the information gathered and data collected during the previous tasks. Arcadia Proposal The Warner Group 9 Y e *fto 9. Prepare Budget Analysis - Next, we would prepare an economic analysis of regionalizing the Fire Department's dispatching operations with the Verdugo Fire Communications Center. This analysis would include the costs associated with the necessary improvements to the current radio communications infrastructure. Estimated costs, presented in broad ranges, would be included for the following: • Contract costs for dispatching • Equipment • Software • Sites • Facilities • Data Communications • Ongoing Operations • Maintenance We also would attempt to identify the expected non - financial benefits such as increased accuracy of information, enhanced personnel safety and improved mutual aid communications that could result from the dispatching and communications systems. 10. Prepare and Present Arcadia Fire Department Communications Action Plan - After the preceding work is completed, we would prepare an Action Plan outlining the approach to regionalizing the fire dispatch operations and making necessary improvements to the radio communications system. We would list the tasks required to implement this work and establish target dates for completion. We would orally present this Action Plan to City management as appropriate. After the Action Plan has been developed, we would be prepared to discuss how we could be of assistance during subsequent steps such as selecting a vendor to move and install the required system infrastructure, as well as manage the transition and cutover. Arcadia Proposal The Warner Group 10 m cm SECTION III SCHEDULE AND STAFFING THE WARNER GROUP V'' III — SCHEDULE AND STAFFING Based upon the scope of work outlined in this project and our experience in similar projects, we estimate that 11 weeks will be required to complete the Action Plan. The Action Plan will discuss the feasibility of migrating fire dispatch operations to the Verdugo Fire Communications Center by July 1999. After this date, the existing dispatch center could continue to support the law enforcement dispatching operations until the Police Department completes the construction of their new dispatch facility. We would also be available to assist APD on an as- needed basis concurrently with the development of AFD's Action Plan. Our project schedule is depicted in Exhibit 1. Due to the importance we attach to this engagement, only the Principals and experienced Consultants of The Warner Group would perform the work. Mr. Steven A. Buckley, a Partner of the firm, would have ultimate responsibility for the successful completion of this project. Our Project Manager would be Mr. Michael P. Thayer, a Senior Manager with our firm. Mr. Thayer has served as our firm's Project Manager on many similar studies. Mr. Howard J. Goodman, a Principal of the firm, would perform an independent technical review of the work. Our project planning and engineering team could include Mr. John C. Green, Mr. Howard I. Segal, Mr. Gregory J. Walker, Mr. Brian E. Hudson • - and Mr. Kenneth E. Zahn. These personnel represent one of the most knowledgeable and experienced radio communications planning teams in the nation. Other experienced specialists in communications, facilities and dispatch operations analysis from our full - time staff of over 70 professionals also will be available if the need arises. The biographical sketches of our personnel are contained in Appendix A. Arabs PropmW The Warner Group 12 Exhibit III -1 CITY OF ARCADIA DISPATCH AND EMERGENCY COMMUNICATIONS ACTION PLAN PROJECT WORK PLAN Tasks Schedule In Weeks 1 1 2 3 4 5 6 7 8 9 10 11 1. Conduct Project Workshop 2. Review Background Material 3. Review Present Systems 4. Perform Needs Assessment 5. Develop Regionalization Plan 6. Analyze Alternative Approaches 7. Identify Maintenance Options 8. Prioritize System Needs 9. Prepare Initial Budget Analysis 10. Prepare /Present Action Plan AL L.L Arcadia PropoW - -- The Warner Group 13 cm rn SECTION IV THE WARNER GROUP'S QUALIFICATIONS THE WARNER GROUP 1 11400 to IV — THE WARNER GROUP'S QUALIFICATIONS The Warner Group, located in Woodland Hills, California, is a professional firm providing communications consulting services to government and industry throughout the United States and Canada. We offer distinguished client service by providing skilled advisors with highly specialized expertise. Our staff has assisted many public agencies including states, counties, cities and special districts in improving their communications and information systems. Since the firm was established in January 1980, it has grown to where we now possess one of the largest in- house, public safety consulting staffs in the nation. Over the past 18 years we have assisted over 300 local and state public agencies on a variety of communications and information systems projects. Very importantly, since The Warner Group is not associated in any manner with communications or information systems vendors, we are able to objectively assess which of the alternative approaches best meets the needs of our clients. As one of the leading communications consulting fines in the nation, we believe that The Warner Group is uniquely qualified to undertake this important assignment. We wish to assure you that we are fully committed to its successful completion. This commitment is based upon the comparable consulting assistance we have provided, our insight into the goals and needs of public safety agencies and the extensive knowledge we have gained of the many communications approaches and technologies available. Communications - The Warner Group has assisted many public agencies in developing improved radio communications systems and dispatch facilities. As a result, we are very familiar with the large number of diverse communications approaches and applications available to public agencies. We work with county, city and state agencies in a variety of assignments including: • Dispatch Consolidation Studies • Regional Dispatch Center Planning • Console and Dispatch Center Design • E9 -1 -1 Emergency Telephone System Design • Public/Private Partnerships • Joint Powers Authorities Arcadia Proposal The Warner Group 15 • Interface with Regional and State Systems • Interface with National Databases • Radio Systems Design • Low and High Band VHF and UHF Radio • 800 MHz Trunked Radio • State /Telecommunications Policy Initiatives • Telephone Systems • E9 -1 -1 Facilities • Automatic Vehicle Location Systems • Mobile Data Communications • Packet Radio • Digital Paging • Microwave Radio • Cellular Technology • Videoconferencing • Closed Circuit Television (CCTV) • Security Systems • Local and Wide Area Networks Our project teams have considerable experience directly related to these varied communications systems. For over 18 years, our consultants have assisted agencies across the nation plan, design and implement state -of -the -art dispatch facilities and multi- user communications systems. Information Technology - The Warner Group has adopted an interdisciplinary approach to systems analysis, planning, design and implementation. Our project teams are composed of specialists in computer aided dispatch, mobile data computing, client server design, telecommunications, security, mainframe, mini - and microcomputers and systems integration. In addition, we have on our staff financial and organizational analysts who would ensure that all aspects of new data processing systems are fully considered. We have extensive experience with a variety of applications including: • Records Management (RMS) • Fire Incident Reporting • Hazardous Materials • Computer Aided Dispatch (CAD) • Geographic Information Systems (GIS) • Mobile Data Computing • Management Reporting Arcadia PropoW The Warner Group 16 • Personnel and Training • Scheduling • Budgeting • External Systems Interfaces • Office Automation • Document and Photo Imaging • Automated Fingerprint Identification Systems (AFIS) • Property and Evidence • Criminal Justice • Courts • Videoconferencing The Warner Group has assisted in the design, development and implementation of dozens of state -of -the -art public safety and local government systems. This experience includes client server technology, fault tolerant systems, imaging and data networking. Facilities - The Warner Group has assisted many public agencies in planning and implementing new facilities. We have extensive experience in communications facilities design including: • Planning and Layout • Wire and Cable Design • Communications Cabling and Conduit • Emergency Power Requirements • Heating, Ventilation and Air Conditioning (HVAC) • • Security Monitoring Systems • Computer and Communications Room Requirements The Warner Group has successfully assisted many agencies in planning, procuring and implementing state -of -the -art technology in their new facilities. Project Management - We take pride in the fact that we participate with our clients throughout all phases of a technology planning project and practice open communications every step of the way. Our projects are completed on time and at or under budget. It is our practice to work closely with client staff on a daily basis. For this project, we would carefully coordinate our work with the appropriate staff of the City. In addition, we would conduct formal progress meetings at three or four week intervals. At these meetings, we would report our progress to date, discuss any preliminary findings or conclusions, answer or ask any questions which may arise and outline our remaining tasks. Arcadia Proposal The Warner Group 17 We are also proud of our ability to communicate with all levels of management and staff. Our reports will be written in a non - technical manner that enables management to fully, yet quickly gain a clear understanding of the subject. Finally, our personnel are skilled in presenting orally to governmental bodies at all levels. We frequently make presentations to Legislative Bodies, City Councils, Boards of Directors, public safety command staffs and Boards of Supervisors and Commissioners. Performance Improvement - Data processing and information systems technology is changing at a rapid pace. These improved technologies offer opportunities to achieve new levels of effectiveness and efficiency. In order for this to occur, it is critical that management carefully assess the organization's ability to adopt and implement these It opportunities. Part of this assessment requires asking carefully framed questions regarding the organization's goals and objectives, structure, decision making processes, personnel skill levels and service orientation. The Warner Group's Performance Improvement staff has substantial experience in performing these organizational reviews. Our staff is fully experienced in all aspects of management and organizational consulting. We are a recognized leader in strategic planning for the public sector, having assisted agencies iri defining missions, objectives; strategies and'measures of perfoCtr►ance. We have conducted management audits examining such issues as roles and responsibilities, decision - making processes and organizational structure in light of stated objectives. We also have assisted technology organizations in understanding the expectations of the departments they serve, and in creating and maintaining service values. We also have assisted many organizations in training their personnel to better utilize their communications and information systems. We believe our extensive experience with public agencies throughout the nation and the skills of the personnel to be assigned to this project amply demonstrate the communications, information systems and project management qualifications of The Warner Group. nrc.Wi, Proposal The Warner Group 18 En M SECTION V REFERENCES THE WARNER GROUP 1440 1.00 V — REFERENCES REFERENCES We have successfully completed or are providing consulting assistance to many public agencies throughout the nation including: Cities • Town of Addison, Texas • City of Alameda, CA • City of Albuquerque, New Mexico • City of Anaheim, CA • Town of Apple Valley, CA • City of Arcadia, CA • City of Arlington, Texas • City of Aspen, Colorado • City of Aurora, Colorado • City of Azusa, CA • City of Benicia, CA • City of Beverly Hills, CA • City of Buena Park, CA • ' City of Burbank, CA • City of Capitola, CA • City of'CathedralCity, CA • City of Cedar Rapids, Iowa • City of Chico, CA • City of Chino, CA • City of Claremont, CA • City of Colorado Springs, Colorado • City of Compton, CA • City of Concord, CA • City of Corona, CA • City of Covina, CA • City of Culver City, CA • City of Cypress, CA • City of Denver, Colorado • City of Dixon, CA • City of Downey, CA • City of El Cajon, CA • City of El Cerrito, CA • City of El Paso de Robles, CA • City of El Segundo, CA • City of Fairbanks, Alaska • City of Fairfield, CA • City of Fontana, CA • City of Fort Worth, Texas • City of Fremont, CA • City of Fresno, CA • City of Fullerton, CA • City of Garden Grove, CA • City of Gilroy, CA • City of Glendale, CA • City of Gunnison, Colorado • City of Hawthorne, CA • City of Hayward, CA • City of Henderson, Nevada • City of Hesperia, CA • City of Hillsboro, Oregon • City of Honolulu, Hawaii • City of Huntington Beach, CA • City of Indio, CA • City of Industry, CA • City of Inglewood, CA • City of Irvine, CA • City of Jackson, Mississippi • City of Kent, Washington • City of Laguna Beach, CA • City of La Habra, CA • City of La Mesa, CA • City of Lemon Grove, CA • City of Lemoore, CA • City of Lewisville, CA • City of Livermore, CA • City of Long Beach, CA • City of Longmont, Colorado • City of Los Alamitos, CA Arcade Proponl The Warner Group 20 s • City of Los Angeles, CA • City of San Rafael, CA • City of Lynwood, CA • City of Santa Ana, CA • City of Manhattan Beach, CA • City of Santa Barbara, CA • City of Marysville, CA • City of Santa Clara, CA • City of Milpitas, CA • City of Santa Cruz, CA • City of Mission Viejo, CA • City of Santa Fe Springs, CA • City of Monroe, Louisiana • City of Santa Monica, CA • City of Monrovia, CA • City of Santa Rosa, CA • City of Montebello, CA • City of Santee, CA • City of Monterey, CA • City of Scotts Valley, CA • City of Monterey Park, CA • City of Seal Beach, CA • City of Napa, CA • City of Seattle, Washington • City of National City, CA • City of Sedona, Arizona • City of Newark, CA • City of South Gate, CA • City of Newport Beach, CA • City of South Lake Tahoe, CA • City of North Pole, Alaska • City of South Pasadena, CA • City of Olympia, Washington • City of Sparks, Nevada • City of Omaha, Nebraska • City of Spokane, Washington • City of Ontario, CA • City of Stanton, CA • City of Orange, CA • City of Stockton, CA • City of Oxnard, CA • City of Sugar Land, Texas • City of Palm Bay, Florida • City of Suisun, CA • City of Palo Alto, CA • City of Sunnyvale, CA • City of Pasadena, CA • City of Tempe, Arizona • City of Petaluma, CA • City of Topeka, Kansas • City of Phoenix, Arizona • City of Torrance, CA • City of Pico Rivera, CA '• City of Union City, CA • City of Pittsburg, CA City of Upland, CA • City of Placentia, CA • City of Vacaville, CA • City of Red Bluff, CA City of Vallejo, CA • City of Redding, CA • City of Ventura, CA • City of Redmond, Washington • City of Victorville, CA • City of Redwood, CA • City of Visalia, CA • City of Reno, Nevada • City of Watsonville, CA • City of Roseville, CA • City of West Covina, CA • City of Sacramento, CA • City of West Hollywood, CA • City of Salinas, CA • City of West Monroe, Louisiana • City of Salt Lake, Utah • City of West Sacramento, CA • City of San Bernardino, CA • City of Whittier, CA • City of San Clemente, CA • City of Wichita, Kansas • City of San Diego, CA • City of Winnipeg, Manitoba • City of San Fernando, CA • City of Woodland, CA • City of San Leandro, CA • City of Yuba City, CA • City of San Luis Obispo, CA • City of Yuma, Arizona Arudu Proposal The Warner Group 21 Counties • Bernalillo County, New Mexico • Riverside County, CA • Broward County, Florida • Salt Lake County, Utah • Contra Costa County, CA • San Bernardino, CA • Denton County, Texas • San Diego County, CA • Douglas County, Nebraska • San Joaquin County, CA • Fairbanks North Star Borough, Alaska • San Luis Obispo County, CA • Honolulu County, Hawaii • San Mateo County, CA • Humboldt County, CA • Santa Barbara County, CA • Ingham County, Michigan • Santa Cruz County, CA • Kent County, Michigan • Sarasota County, Florida • King County, Washington • Shasta County, CA • Los Angeles County, CA • Shawnee County, Kansas • Maricopa County, Arizona • Solano County, CA • Marin County, CA • Sonoma County, CA • Mono County, CA • Spokane, Washington • Monroe County, Florida • Stanislaus County, CA • Napa County, CA • Sutter County, CA • Nye County, Nevada • Ventura County, CA • Orange County, CA • Washoe County, Nevada • Ouachita Parish, Louisiana • Yakima County, Washington • Pitkin County, Colorado • Yolo County, CA • Placer County, CA • Yuba County, CA State Agencies • California Alcoholic Beverage • California Department of Social Commission Services • California Center for National Lands • California Department of Management Transportation • California Commission on Peace Officer • California Department of Water Standards and Training Resources • California Community Colleges • California Employment • California Department of Corrections Development Department • California Department of Forestry and • California Family Study Center Fire Protection • California Franchise Tax Board • California Department of General • California Governor's Task Force on Services Information Technology Policies • California Department of Information and Procurement Technology • California Health and Welfare • California Department of Justice Agency Data Center • California Department of Motor • California Highway Patrol Vehicles • California Office of Statewide Health Planning & Development Arcadia Propmal The Warner Group 22 . • California Office of the State Controller • California Public Utilities Commission • California Resources Agency • California State Employment Training Panel • California State Job Training Coordinating Council • California State Police • California State Teachers' Retirement System • California State Water Resources Control Board • California Teale Data Center • California Trade and Commerce Agency • 'Florida Department of Law' Enforcement • Indiana State Police • Mississippi Central Data Processing Authority Regional Agencies & Utilities • Apple Valley Wastewater Reclamation Authority, CA • Central Contra Costa Sanitary District, CA • Denco Area 9 -1 -1 District, Texas • Florida Power Corporation, Florida • Goodhew Ambulance Company, Riverside County, CA • Los Angeles County Office of Education, HeadStart, CA • Heartland Communications Facility Authority, CA • Iberia Parish, Louisiana • Los Angeles County Regional Criminal Information Clearinghouse, CA • Medtrans Ambulance, Los Angeles and Orange Counties, CA • Metropolitan Water District, CA • Midpeninsula Open Space District, CA • Monterey Regional Water Pollution Control Agency, CA • Net -4 Communications Center, CA • Novato Fire Protection District, CA Arcadia PrWmal The Warner Group • Mississippi Secretary of State • Mississippi State Supreme Court • Mississippi State Workers' Compensation Commission • Montana State Department of Communications • Montana State Department of Labor and Industry • Nevada Supreme Court • Oklahoma State Department of Public Safety • Oklahoma Workers' Compensation Court • University of California - Davis • Utah Department of Health • Utah State Division of Information Technology • Orange County Water District, CA • Ouachita Parish Communications District, Louisiana • Pikes Peak Regional Communication Network, Colorado Springs, Colorado • Sacramento Regional Fire /EMS Communications Center, CA • San Diego Data Processing Corporation • San Francisco International Airport, CA • Santa Cruz Consolidated Emergency Communications Center, CA • Shasta Area Safety Communications Agency (SHASCOM), CA • South Bay Regional Public Communications Authority, CA • Truckee Meadows Regional Planning Agency, Nevada • Victor Valley Wastewater Reclamation Authority, CA • Washington Natural Gas, Seattle, Washington 23 a • West End Communications Authority, • Yolo County Communications San Bernardino County, CA Emergency Services Agency, CA Summarized in Appendix B are descriptions of some of the current and recently completed communications assignments which we have performed for these agencies. We take particular pride in that we complete our assignments on time and that we are repeatedly selected by the same clients to assist them on additional projects. Ate. PrOPMW 24 The Warner Group 'fir✓ '' SECTION VI TIME AND FEES THE WARNER GROUP VI — TIME AND FEES Our professional fees are based upon the amount of time required to complete the assignment. We estimate that development of AFD's Action Plan will require 280 hours over 11 weeks to complete. Our composite hourly rate for this assignment would be $155. In addition, we are reimbursed for out -of- pocket and administrative expenses for such items as local travel, report production, telephone and deliveries. We would cap these expenses at 15% of our professional fees. Thus, our fees and expenses for developing AFD's Strategic Plan would be $49,910. During this project, we would also be available to provide additional assistance to AFD outside the scope of this effort, as well as to APD for assistance with development of their new dispatch center. This additional assistance would be provided as requested on a time and materials basis at the rates identified above. We will invoice the City on a monthly basis as our work progresses. Amadia rropwai The Warner Group 26 ` Ml SECTION VII BENEFITS TO THE CITY OF ARCADIA THE WARNER GROUP VII — BENEFITS TO THE CITY OF ARCADIA We believe that, as a result of retaining our firm and following our planned study approach, significant benefits should be obtained by the City of Arcadia. A number of these are as follows: 1. A well conceived plan to regionalize the Fire Department's dispatch operations at the Verdugo Fire Communications Center should assist in affecting a smooth and orderly transition. 2. The Fire Department's radio communications system would be carefully assessed to determine its adequacy in supporting public safety communications. 3. Our unique interdisciplinary approach should ensure that the technical, organizational and operational aspects of the project have been carefully considered. 4. The City would benefit from the information and insight that we have gained performing several similar assignments for other local and regional agencies. Additionally, we are extremely familiar with the emerging communication systems and capabilities that will be in common use in coming years. 5. The study will provide the facts necessary for the City to determine that the dispatch regionalization and communication plans are both operationally and technically practical. 6. The City would gain from the extremely high level of service and responsiveness we provide our clients. 7. Any unique interface or sharing requirements would be clearly defined. In this manner, the City should avoid the unpleasant surprises that often result from a "trial and error" approach. 8. The Warner Group is well qualified and prepared to assist the City during all subsequent work steps such as system design and selection, licensing, contract negotiations, installation and acceptance testing which should help ensure that the project is totally satisfactory. In summary, by following our planned study approach, the City of Arcadia should reach the correct decisions regarding the Fire Department's dispatch and radio communications systems since you would be apprised of all relevant facts prior to proceeding with further development. Arcadia Propmal The Warner Group 28 m m APPENDIX A PROFESSIONAL STAFF THE WARNER GROUP APPENDIX A — PROFESSIONAL STAFF Our firm has made a clear commitment to specializing in public safety communications and information systems as evidenced by the following brief biographical sketches of the personnel that could be assigned to this project. Howard J. Goodman Mr. Goodman is a Principal of The Warner Group and is responsible for the planning, coordination and performance of governmental engagements in the areas of communications and information systems master planning, public safety operations, consolidation studies, and management information systems. He also has substantial experience conducting consolidation feasibility studies for governmental agencies. As founder of The Warner Group, Mr. Goodman has been actively involved in the public sector /public safety planning projects performed by the firm. His areas of expertise include in formation and communications systems needs assessments, system design and evaluation, hardware and software selection, and infonnation technology implementation projects. Mr. Goodman also has considerable experience in conducting _technology contract negotiations on behalf of clients. Prior to formation of The Warner Group, Mr. Goodman was head of the Management Consulting Practice for a large California office of an international consulting and accounting firm. He was also formerly an executive in the management consulting division of Ernst & Whinney. Prior to entering consulting, Mr. Goodman participated in the development and implementation of California's on -line law enforcement retrieval system (CLETS). Mr. Goodman is a graduate of the University of California, Los Angeles with a Bachelor of Science degree in Business Administration. He also earned a Master of Business Administration degree from UCLA with a specialty in Computer Sciences. Mr. Goodman is a frequent speaker before business and government groups. Arcadia Proposal The Warner Group 30 Steven L. Buckley Mr. Buckley, a Principal with The Warner Group, is responsible for performing radio, data and voice communications studies, E9 -1 -1 system design and implementation, network de signs and selection studies. Mr. Buckley has designed 800 MHz trunked radio systems, dispatch centers, and data and voice communications systems. His areas of expertise include defining radio, voice and data communications requirements, performing selection studies for hardware and software, implementing voice and data communications systems, contract negotiations, and managing communications systems projects. Mr. 'Buckley has over eight years*of direct hands -on experience managing large campus - wide voice and data communications systems. He is experienced in feasibility studies, cost analysis, requirements definitions, telephone system selection studies, and design of wire and cable distribution systems. He also has experience with technical analysis, design and implementation of switched networks, wide area networks and local area networks. Prior to joining The Warner Group, Mr. Buckley held positions in telecommunications management and in teleprocessing. Most recently, he was Manager of the Teleprocessing Sup port Group at Hughes Aircraft Company's Radar Systems Group. Mr. Buckley is a frequent speaker on emergency communications systems and voice and data integration. He has addressed groups ranging from the National Association of Public Safety Communications Officers (APCO) to Technical Support Managers of AT &T on these important topics. He graduated from California State University, Long Beach with a Bachelor of Science degree in Business Administration specializing in Computers and Information Systems. Michael P. Thayer Mr. Thayer is a Senior Manager with The Warner Group. His areas of expertise include defining voice and data radio communications requirements, analyzing organizational structures and operations, conducting system selection studies and performing detailed financial analyses. Arcadia Proposal The Warner Group 31 Recently, Mr. Thayer assisted a large city in the southeast procure a fifteen channel 800 MHz trunked radio system for city -wide operations. In addition, he assisted a large county in southern California plan a regional 800 MHz trunked radio communications system that will integrate and enhance several existing stand -alone trunked systems. Mr. Thayer has performed feasibility studies that considered the benefits of implementing a stand -alone 800 MHz trunked radio system versus participation in a planned regional trunked system. He also completed an organizational study of a six member Joint Powers Authority (JPA) that was formed to provide wastewater treatment services. The study included analysis of the organizational structure, policies and procedures, job descriptions and responsibilities, personnel evaluation methodology, salaries and benefits, preventative maintenance program, computer operations and the accounting function. Previously, Mr. Thayer performed a feasibility study, including detailed financial cost benefits analysis, for implementing an image based claims processing system for a major health care client based in Nevada and a sewer rate study for a central California town. Prior to joining The Warner Group, Mr. Thayer worked as a Hardware and Software Systems Engineer for two Southern California Aerospace firms. While working in the aerospace industry, Mr. Thayer maintained a Top Secret security clearance. ' Mr. Thayer graduated from the University of Notre Dame where he received a Bachelor of Science degree in Electrical Engineering while concentrating in Computer Engineering. He earned a Master of Business Administration degree from the University of California at Los Angeles while majoring in Finance. John C. Green Mr. Green is a Consultant with The Warner Group. His areas of expertise include defining voice and data radio systems requirements, communications and information system selection, functional and operational assessment and project management. Mr. Green recently completed assisting a major U.S. utility company in enhancing it voice radio and mobile data communications. This is a wide -area communication Strategic Plan and has encompassed the evaluation and development of several technology solutions including PCS, 900 MHz trunking systems, conventional radio, Arcadia Proposal The Warner Group 32 microwave and fiber optics. A business -case development for each solution was developed which required detailed financial analysis. In other engagements, Mr. Green has worked with various Public Safety agencies in developing strategic plans that address current communication systems, enhanced voice radio system design and development of CAD and E9 -1 -1 requirements. Currently, Mr. Green is developing a wireless voice and data strategic plan for a large midwestern state. The primary objective of this project is to implement a statewide communications system that would be available to all public safety agencies throughout the State. Prior to joining The Warner Group, Mr. Green was employed as an Engineer /Project Manager for the Los Angeles County Department of Public Works. Mr. Green's primary responsibilities included assembling and managing cross - functional project teams to complete the design phase of complex capital improvement projects. Additional responsibilities included contract development and negotiations, and budget and project cost analysis. Mr. Green also performed as a County liaison to various cities and frequently made project presentations for city councils and public community meetings. As an eight -year government employed professional, he has a fin-n understanding of Federal, State and local government organization and processes. Mr. Green received his Masters of Business Administration degree from California State University Long Beach, with a Management emphasis. He also earned a Bachelor of Science in Civil Engineering from North Dakota State University. Mr. Green is a licensed Professional Engineer in the State of California. Howard I. Segal Mr. Segal is a Consultant with The Warner Group in the Communications Policy and Planning Practice. His areas of expertise include defining voice and data radio system requirements, communication and information system selection, functional and operational assessment, and program management. Mr. Segal is currently assisting the State of California's Department of General Services in its ongoing Public Safety Radio Communications project. This is a statewide endeavor that covers the State's 10 largest public safety /service agencies and includes development of system requirements and detailed analysis of costs for the viable technical alternatives. Arcadia Propmal The Warner Group 33 In other engagements, Mr. Segal has worked with the City of Colorado Springs, Colorado to develop a citywide Communications Systems Strategic Plan, and with El Paso County, Colorado to develop a strategic plan for the county's public safety radio communications. In other ongoing engagements, Mr. Segal has been assisting both the City of El Segundo and the County of Stanislaus in assessing their current regional, public safety dispatching operations and to determine other viable alternatives to the present configurations. Also, Mr. Segal has led proposal evaluation teams in the evaluation of regional 800 MHz trunked radio systems for the County of Washoe, Nevada and Regional Communications Network in Colorado. Prior to joining The Warner Group, Mr. Segal served over eight years in the U.S. Air Force as an Intercontinental Ballistic Missile Launch Officer and as a Project Officer for the Milstar Communications Satellite program office. During his Air Force tenure, Mr. Segal performed a variety of operational, technical, and project management related duties. His first position upon leaving the Air Force was as a technical sales representative for Arrow Electronics, the largest distributor of semiconductor and computer products in the world. . Mr. Segal received- a Bachelor of Science degree in Aerospace Engineering, concentrating in airframe structure and design, from Syracuse University in Syracuse, New York. While on active duty in the Air Force, he graduated from National UniWrsity in San Diego with a Master of Business Administration degree, concentrating in international business. Gregory J. Walker Mr. Walker is a Senior Consultant with The Warner Group. His areas of expertise include defining voice and data radio systems requirements, communications and information system selection, process and organizational analysis, and conducting detailed financial analyses. Mr. Walker has aided a number of city and state agencies, nation -wide, develop improved public safety communication systems. A recent assignment for the State of Utah included conducting detailed systems and financial analyses to determine the most appropriate design for a proposed regional radio system. The Warner Group 34 Prior to joining The Warner Group, Mr. Walker served as a Nuclear Submarine Officer in the U.S. Navy for seven years, performing a variety of operational, technical, and project management assignments. Most recently, he held a technical sales position with a large multinational distributor of semiconductor and computer products. Mr. Walker graduated Cum Laude from the University of California, Los Angeles (UCLA) where he received his Bachelor of Science degree in Mechanical Engineering. He is a distinguished graduate of Webster University in St. Louis, where he earned his Master of Business Administration degree, majoring in finance. Brian E. Hudson Brian Hudson is a Consultant in the Communications Policy and Planning practice area of The Warner Group. His areas of specialization include business telecommunications strategy, regulatory policy analysis, competitive analysis, strategic planning, and business to business marketing. Mr. Hudson has assisted in two major communications projects since joining The Warner Group. His first project involved working on the implementation phase of a regional communication system for a major Southern California county. The project involved the construction of a regional, public safety /public service voice and data radio communication network that now serves as th8 primary communication link for more than 50 local, county, state, and federal agencies. Specifically, Mr. Hudson was involved in the implementation phase where he assisted in drafting a countywide business plan, debt financing analysis, project management review, and general radio system implementation. Mr. Hudson is currently writing a Request for Proposal to help a Midwestern state develop a statewide wireless voice and data communications system. In addition to serving as the primary liaison between vendors and State employees throughout this project phase, Mr. Hudson is actively involved in the project benchmarking, proposal review and vendor selection processes. Mr. Hudson's career and academic interests have focused around business /government relations, primarily with regards to telecom and business strategy issues. Prior to working for The Warner Group, Mr. Hudson worked for Experian (formerly TRW Arc"& PropwW The Warner Group 35 Information Services) where he was involved in writing a business and implementation plan for a major target marketing project. Mr. Hudson has also worked as a Consultant for Brite Voice Systems in the Telecom Services Limited Division where he focused on studying regulatory policies' effects on landline communication system billing. Prior to receiving his MBA, Mr. Hudson worked for the Antitrust Division of the U.S. Department of Justice where he led an eleven person team in analyzing regulatory restrictions to pending telecom mergers affecting the local and long - distance segments of the industry. Mr. Hudson graduated from the University of Southern California's Marshall School of Business with a Master's Degree in Business Administration. He also earned a Bachelor of Arts Degree in Political Science from Stanford University. Kenneth E. Zahn Mr. Zahn is an Associate Consultant with The Warner Group. His areas of specialization are communications, organizational effectiveness and public policy. He is experienced in surveying, benchmarking and a variety of other data gathering techniques. Mr. Zahn is currently assisting in conducting an assessment of the Denver criminal justice system business processes and information systems. The next component of the project will be identifying opportunities for business process strengths, weaknesses and potential improvements. Recently he conducted an organizational review for a regional open space district, which included performing a nationwide benchmarking survey of other open space districts and regional recreation agencies. These assignments include extensive data gathering through interviews, focus groups and documentation review. He also assisted in the evaluation of staffing levels and training requirements. Mr. Zahn has also recently completed an organizational assessment for a computer hardware manufacturer. He was actively involved in the design and administration of an internal customer satisfaction survey, as well as the analysis of the results. Other project experience includes an organizational analysis for a large state agency in which Mr. Zahn focused on a benchmarking survey, data analysis, and assisted in focus group facilitation. Prior to joining The Warner Group, Mr. Zahn worked in the Preparedness, Training and Response Branch for the Federal Emergency Management Agency (FEMA). There, he Arcadia Proposal The Warner Group 36 set up language data bases and was responsible for emergency preparedness and information gathering. Mr. Zahn has also worked as a Community Service Officer (CSO) for the CSUN Department of Public Safety. As a CSO, he performed dispatching, safety escorts, and event security. He has also worked for the Yolo County Supervisor's office, the County Elections Department, and the County Clerk. Mr. Zahn graduated from the University of California at Davis where he received his Bachelor of Arts degree in Political Science, with an emphasis in Public Service. He was also active in the Associated Students Board on Academic Affairs. ,+madi, rya, The Warner Group 37 M APPENDIX B DETAILED REFERENCES THE WARNER GROUP M APPENDIX B — DETAILED REFERENCES Sacramento Regional Fire /EMS Communications Center We assisted this consolidated fire agency in preparing a comprehensive Communications Systems Master Plan. The Center serves eleven agencies, including Sacramento County, and a population of over 650,000. The study addressed E9 -1 -1 telephone, radio communications and 800 MHz trunking as well as computer aided dispatch, mobile data communications and other information and operational systems. One of the major elements of the study was the consolidation of a large neighboring agency into the Center and an assessment of the cost, technical and organizational impacts of doing so. We are now assisting with system selection and implementation. Contact: Chief Dennis Smith Sacramento Regional Fire /EMS Communications Center 10230 Systems Parkway Sacramento, California 95827 (916) 264 -5266 , County of San Diego We recently completed the procurement of a Regional Emergency Communications System for the County of San Diego. The system, which will use 800 MHz trunked radio technology, is designed to serve San Diego and Imperial Counties' public safety and local government agencies and will interface closely with other regional radio communications systems. Additionally, mobile data and AVL will be integrated with the 800 MHz trunked radio system as well. We also assisted the County secure the funding and financing for the project. We are currently in the process of implementing the new system and the new Communications Center. Arcadia Pro"al The Warner Group 39 Contact: Mr. Jon W. Fullinwider Director, Department of Information Services County of San Diego 1600 Pacific Highway San Diego, California 92101 (619) 531 -5540 City of San Diego We assisted the City of San Diego in the design, selection and implementation of improved public safety dispatch and E9 -1 -1 systems for the Police and Fire Departments. The project included all dispatch and telecommunication equipment and facility preparation for two separate dispatch center. Additional system capabilities which are now being implemented include Mobile Data Terminals and Automatic Vehicle Location systems in 700 public safety vehicles, and an interface to new 800 MHz radio systems. The project also includes developing improved staffing and organization plans for these functions. In addition, we assisted the City in designing and implementing backup communications centers. We assisted in conducting a nationwide competitive selection process for hardware, . software and services. We also played a major role in the negotiation of data processing contracts worth approximately $10 million. Since 1990, we have provided extensive on- site project management assistance. Consultants of The Warner Group were on all project technical and management committees, and have been closely involved in numerous technical and management issues. These include: • Definition of detailed functional requirements • Development of detailed project plan • Software functional test plan development and software functional testing • System performance test plan development and conducting testing • Maintenance of all project schedules and task lists and review of project priorities • Resolution of disputes with vendors • Updates to City Management and the City Council The aggressive project implementation schedule has been successfully achieved. Arcadia Proposal The Warner Group 40 Contact: Mr. Dick Wilken Director Information Technology & Communications City of San Diego 12003 d Avenue, Suite 250 San Diego, California 92101 (619) 533 -4760 (619) 533 -4766 Fax: (619) 533 -4763 City of Azusa The Azusa Police Department retained The Warner Group to develop a design and specifications for their remodeled communications center. We-assisted in determining a direction for their voice and data radio communications and provided requirements and specifications to select their upgraded communications system. This scope of work included radio repeaters, remote voting system, consoles, workstation furniture, logging and quick recall recorders. We also provided facility recommendations and design assistance for their communications center and equipment room remodeling. The Police Department relocated into the new facility in 1998. Contact: Lt. Sam Gonzalez Azusa Police Department ' 725 N. Alameda Avenue Azusa, CA 91702 -0369 (626) 812 -3209 Denco Area 9 -1 -1 District We assisted the region's 9 -1 -1 district perform a combined dispatching and emergency communications resources feasibility study. We examined the emergency dispatch resources of each agency in the County to identify the most practical and feasible approach to sharing systems and operations. Arcadia Proposal The Warner Group 41 Contact: Mr. Mike Pedigo Executive Director Denco Area 9 -1 -1 District 250 S. Stemmons, Suite 260 Lewisville, Texas 75067 (214) 221 -0911 Fairbanks North Star Borough We are developing an Emergency Telephone and Dispatch System Plan for the Fairbanks North Star Borough that also will serve the City of Fairbanks, City of North Pole, Alaska State Patrol and the University of Alaska, Fairbanks. As part of the study, we reviewed the region's entire emergency communications infrastructure. Contact: Mr. Bill Shechter Emergency Manager Fairbanks North Star Borough P.O. Box 71267 Fairbanks, Alaska 99707 (907) 459 -1219 State of California • We assisted the State of California develop a state -wide radio communications plan. The study focused on the radio needs of the State's eleven largest radio users including: • California Highway Patrol • Department of Transportation • Department of Fish and Game • Department of Corrections • California State Police • Department of Forestry Mobile data as well as voice requirements will be determined. The feasibility of public/ private partnerships were also examined. The overall system will be designed to incorporate pending FCC regulatory mandates as well as to provide for potential future use by local and regional agencies within the state. The Warner Group 42 Contact: Mr. Scoop Sairanen Strategic Planning Coordinator Department of General Services Telecommunications Division 601 Sequoia Pacific Boulevard Sacramento, California 95814 (916)657-9166 City of Colorado Springs We were selected by the City of Colorado Springs, Colorado to develop a City -Wide Communications Systems Strategic Plan. The City utilizes a combination of city -owned and private cable, leased ' services and an analog microwave backbone owned and maintained by the City to serve day -to -day operational needs and mission critical applications such as those supporting the public safety departments. The City is embarking upon a major, long -term project to develop reliable, high -speed voice, data and video communications for both the wired and wireless environments. We have been retained to analyze the existing systems, identify user needs, evaluate alternative technologies and make recommendations for new systems. Also, partnering opportunities with E1 Paso County and other regional. agencies and private entities were examined. Contact: Mr. Robert L. Kelso Telecommunications Manager City of Colorado Springs 217 South Wahsatch Avenue P.O. Box 1575, Mail Code 025 Colorado Springs, Colorado 80901 (719) 636 -5765 City of Albuquerque We assisted the City of Albuquerque design a new 800 MHz trunked radio system, develop the Request for Proposal and negotiated the vendor contract. The new radio system will support the general government and public safety radio requirements for the City of Albuquerque and Bernalillo County. The new system will include voice and data communications, as well as automatic vehicle location. Arcadia Proposal The Warner Group 43 Contact: Mr. Julian Zamora General Services Department City of Albuquerque P.O. Box 1293 Albuquerque, New Mexico 87103 (505) 768 -5330 City of Jackson We prepared a City -Wide Radio Communications Systems Master Plan for the City of Jackson that encompassed all departments of the City. We also aided the City in selecting a consolidated 800 MHz trunked radio system and successfully negotiating a contract with the selected vendor. In addition, we managed the implementation of the new 800 MHz consolidated radio system and implemented a new public safety data processing system. Contact: Mr. Buck Flinn Telecommunications Manager City of Jackson Post Office Box 17 Jackson, Mississippi 39205 (601) 960 -1696 City of Sacramento We assisted the City of Sacramento Fire and Police Departments by designing and selecting upgraded communications systems. The overall system objective was to utilize state -of -the -art technology, including remote communications, to support the needs of Sacramento over the next ten years. Fire Department systems included CAD, E9 -1 -1, MDTs and various station alerting, records management and office support programs. Contact: Mr. Dennis Smith Deputy Fire Chief City of Sacramento 12311 Street, Suite 401 Sacramento, California 95814 (916) 264 -5266 Arcadia Proposal The Warner Group 44 State of Montana We have recently begun a study to assist the Montana State Division of Communications design and develop a state -wide public safety communications system. The study focuses on the needs of the primary state public safety users as well as local law enforcement and fire service agencies. Federal agencies such as the F.B.I., Customs, Bureau of Land Management and others are also participating. Contact: Mr. Ron Haraseth Project Manager Montana Department of Administration P.O. Box 200113 Helena, Montana 59620 -0113 (406) 444 -2758 State of Utah We are assisting the State of Utah to design a state -wide 800 MHz trunked radio system. The system will be designed to allow access to state agencies, cities, counties and other users. Mobile data capabilities will be an important feature of the system. As part of our project, we are assisting the state in developing a grant proposal to acquire federal funds that will support development of communications under the national "information superhighway" initiative. Contact: Mr. Steven Proctor Division of Information Technology 6000 State Office Building Salt Lake City, Utah 84114 (801) 538 -3525 California Governor's Council on Information Technology The Warner Group served as consultant to the Governor's Council on Information Technology which is composed of 24 of the state's top business leaders, technology experts and educators, including representatives from two California community colleges. The Governor's charge to the Council was to develop a vision for the state's technology future, with education (K -12 and higher education) as a major area of focus. Arcadia Propwal The Warner Group 45 This effort will build upon the prior recommendations of the California Public Utility Commission's Strategy for Telecommunications Infrastructure report as well as other commission and task force recommendations. Contact: Mr. Ira Goldman Executive Director Governor's Council on Information Technology 915 Capitol Mall, Room 314 Sacramento, CA 95814 (916) 657 -5211 State of Oklahoma We assisted the State of Oklahoma to develop a statewide radio communications system design for use by all state agencies. The Plan outlines a cohesive strategy to upgrade a regional 800 MHz trunked radio communication system to meet statewide needs. Mobile data and external agency interfaces are a key element of the project. A new microwave backbone link serving most areas of the state is also being designed. A key objective of the study is to enable city and county public safety agencies to utilize the new system or to "seamlessly" interface with it. Another major objective is to allow mobile units access to external databases such as OLETS and NCIC. We worked with all state agencies and a number of cities and counties as part of the project. Contact: Mr. Gene Thaxton Manager, Telecommunications Department of Public Safety P.O. Box 11415 Oklahoma City, Oklahoma 73136 (405) 425 -2224 City of Omaha /Douglas County, Nebraska We are assisting the City of Omaha and Douglas County develop and implement a Consolidated Public Safety Systems Master Plan. The Plan addresses emergency communications and information systems needs, consolidated dispatch strategies, CAD requirements and communications for the next five to ten years. Other public safety Arcadia Propad The Warner Group 46 agencies in the region are also included. We also assisted in the selection, contract negotiation and implementation of new systems. Contact: Mr. John Bruckner Acting Chief of Communications 1819 Famam Street, Room 108 Omaha, Nebraska 68183 (402) 444 -5800 City of Winnipeg We assisted the City of Winnipeg design a new 800 MHz trunked radio system for its Police Department. The new system will be designed to support the Department's extensive use of mobile data terminals. Contact: Mr. Dave Kosc Radio Electronics Engineer Computer Services Division City of Winnipeg 510 Main Street Winnipeg, Manitoba Canada R313 1 B9 (204) 986 -6375 Heartland Communications Facility Authority We prepared an Information and Communications Systems Master Plan for the Heartland Communications Facility Authority, a joint powers authority made up of eight inde- pendent agencies that provide emergency medical and fire protection services to residents of San Diego County. Our recommendations detailed the improvements required in the Authority's radio communications system to improve reliability, enhance coverage and reduce congestion. We also designed a new CAD/RMS system, including E9 -1 -1, to replace the previous manual system. In addition, we aided the Authority during the selection and implementation of a new 800 MHz, eight - channel trunked radio system as well as the new information and dispatch systems. Included in our assistance was licensing of the new 800 MHz channels and project management assistance during implementation. Arcadia Pro"W The Warner Group 47 Contact: Mr. George Tockstein Fire Chief City of Santee 10765 Woodside Avenue Santee, California 92071 (619) 448 -3648 City of Fort Worth We are aiding the City of Fort Worth design a comprehensive mobile data computer system. The system will provide field reporting, field inquiry and message switching capabilities to over 300 field units. Contact: Deputy Chief David Reagan Police Department City of Fort Worth 350 W. Belknap Street Fort Worth, Texas 76102 -2004 (817) 877 -8001 Los Angeles County We completed an assignment with the Los Angeles Countywide Criminal Justice Coordination Committee to develop a Long Range Video Teleconferencing Plan. Objectives of the Plan were to: • Identify and prioritize business functions suitable for videoconferencing • Develop functional requirements • Identify technology trends • Recommend technical standards • Determine communications capacity requirements • Develop cost estimates The purpose of the Plan is to guide the County criminal justice community in its efforts to implement video teleconferencing applications in the most expeditious and cost effective manner possible. The Plan addresses technology standards, communications network re- quirements, organizational and staffing structure, cost/benefit approach and an implementation action plan. The videoconferencing plan will be used as the foundation Arcade Proposal The Warner Group 48 iii for implementing comprehensive videoconferencing capabilities in the County's criminal justice agencies over the next five years. Contact: Mr. Jim Boyer County Project Manager Los Angeles County Information Technology Services Information Services Department 9150 East Imperial Highway Downey, California 90242 (310) 940 -2911 County of Placer We help the County of Placer to design a state -of -the -art mobile data computing system to be used by its public safety agencies. As part of the project, a new CAD and RMS system was designed. Several cities and fire districts within the region also participated. Contact: Mr. Ron Naess Assistant MIS Manager Placer County 175 Fulweiler Avenue, Room 402 Auburn, California 95603 (916) 889 -4080 County of San Joaquin We assisted the County of San Joaquin in developing a communications strategy and plan for their new Jail /Administration Center. The new Center is designed to serve the Sheriffs Department and eleven fire districts in the County. The project included studying radio, data processing, telecommunications, organizations, CAD, E9 -1 -1, RMS and others. Contact: Mr. Micky Pollack Communications Director County of San Joaquin 222 East Weber Avenue, Room 645 San Joaquin, California 95202 (209) 468 -2910 Arcadia Proposal The Warner Group 49 County of Ventura We completed development of a Radio Communications Strategic Plan for the County of Ventura. The Plan addresses sites, equipment, facilities, frequency use and operations. The system will be used by the County Sheriff, Fire, local government and may incorporate other cities and agencies in the region. We also will be designing a mobile data computing system for the Sheriff and Fire Departments. Contact: Mr. Mitch Evans Manager, Network Services County of Ventura 800 South Victoria Avenue, Loc. #1100 Ventura, California 93009 (805) 648 -9230 City of Santa Rosa We assisted the City of Santa Rosa in a radio and mobile data communications study. In- cluded in the study was the assessment of their current radio system and the design of a comprehensive new radio and mobile data system to meet the needs of all radio users for the next ten years. Currently, we are aiding in the selection and procurement of a mobile data system that will serve the needs of the Police and Fire Departments. Contact: Mr. William R. Habkirk Technical Services Administrator Police Department City of Santa Rosa 965 Sonoma Avenue Post Office Box 1678 Santa Rosa, California 95402 -1678 (707) 543 -3550 County of Sonoma We are aiding the County of Sonoma design and procure a mobile data communications systems for their Sheriffs Department. As part of the study, we are studying the feasibility of coordinating the County's needs with a similar mobile data study which we are performing for the City of Santa Rosa. Arcadia Proposal The Warner Group 50 Contact: Mr. Joe Perez Assistant Communications Manager - Radio County of Sonoma 445 Fiscal Drive Santa Rosa, California 95403 (707) 527 -1987 City of Sunnyvale The Warner Group assisted the City of Sunnyvale to develop a Public Safety CAD /RMS Master Plan and perform a Radio Communications Study. The CAD /RMS Master Plan encompasses all aspects of Fire and Police services applications and includes an assessment of mobile data terminal requirements as well as 139 -1 -1. The Radio Communications Study includes planning for fixed radio equipment and replacement communications consoles. We recently completed the selection of CAD /RMS and radio communications software and hardware with the City. We aided with contract negotiations and with systems implementation. Contact: Commander David Gott Department of Public Safety City of Sunnyvale 700 All America Way - Sunnyvale, California 94086 (408) 730 -7100 Arcadia Proposal The Warner Group 51 04/2.0:'99 12:28 61WNER GROUP --) 16264462991 NO. 823 P02 PVMM: K ' ONICA"FAX TO: 818 7101467 .. ), 111 4APR 16, 1999 4;17PM P.02 ICtSir AX - 818.9868200 THIS CERTIFICATI! 18 ISSUFD AS A MATTER OF INFORMATIOPI Hoffman Brawn Company ONLY AND CONFERS NO RIGHTS UP014 V141 CERTIFICATE 15233 Ventura Illvd., W. Plaza MOLDER. THIS CERTIFICATE DOES Nor AMEND. EXTEND an ALTER THE COVERAGE AFFORM BY TH _s POLICIsr BELOW. Sherman Oaks, CA 01403 _.__.MMfANI1S AFFORDING COMPANY A Valley forge Ins. Co. The Warner Group rOMPAPAV B Notional Union Firs Infl. Co. 5960 Canoga Ave., #600 Woodland Mills CA 91367 COMPANY C American Convaity Co. COMPANY 0 Fremont Componvation Ins. Co. 73 .VORR". 40", _7 7 T", 'ISSUED THI15 IS TO CERTIFY THAT THE POLICIES OF INSURANCE tiSreo BELOW NAVE BEEN To I'HE INSURED NAMED ABOVE FDA THE POLICY PERIOD INDICATED. NOTWITINSTANOINO ANY RKOUMMhNY, TCAM OP CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH ACSPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE WSURANCII APPORbID BY THE POLICIES 0*604990 1-1046IN t6 SUBJECT TO ALL THE TEAMS. EXCLUSIONS AND CONDITIONS OF sucm FOUCIRS. LIMITS SHOWN MAY HAVE BEEN REDUCED BY FAG CLAIMS• Go I Ype OP 0411,11111"el NUM!"s C14 POUCY I#FKTWI Potw 9XIIIIIIIIIATION OATf IMIROJOCIVVI DATE PAMAMWVI UVITS A Mftf"L LIA11WY 8 c 38662028 12107198 1210119e �O!NAGGK4ATF � 1 2046000 1 2004000 CIONIMEACIAL GENUIX UAIIII'LITY 'IQVIIUCtS - CqWI01` AGO CLAIMS N1,601 nOCCU01 NjJt?!T. I •1000000 CO"TSACTOR'S P•T EACH Occumvict I I 0 00 %ift VAMAU Wr Oft nM III so* swat AVY94101IM! UAIPUTV B13SS62032 12J07196 121011" ANY AUTO 1000000 ALL Coma AVTQG SOOILY INJURY SCUIOU161110 AUTOS WAID AV?O& BODILY waiwRy NO I+&OJNM AUTOS OANIA06 91114441 UAIWTT AUTO 01KY • 64 &CCID90T S ANY Auro 1 bTMtR THAN he fp&y JWGRCGIATE C "Colfig U&MMY 11181636663 12107198 1112/07/99 fike" oclevatfilct 4 _ 1_000000 X IJIU11109UA FORM -MIM OTHER THAN uMeRWA $QftA 0 wastat tommsATIllow An WN9877691301 1110819a I I Ice x WC 61111111toys", MWIF 96 9AC1 I ACCIDIW 0 G, rPt-F-sf: 004V 41M.? THE 01111120101701t1 X 0141. I PAiTTWASaXICILITIVE o"1 5"s &Rt-. 1xM. EL. DISEASE • FA PMOYS9 S 1000060 t OT1114 A99PLO7664 3123196 3123100 Errors/Of"Iselomis Cl&inis Modo, Fawm It Wrongful Act 62,000,000 Limit 611,000 0441. 1 1 52,000,000 Aggregate 063CRINTION OF DMATIONSADCAMON001111CII.MPMAL fTgMg City of Arcadia, Its Officers and amplayoas are hefatly named as as Additional Insureds pop attached form 062026 W11h ?860661a to 10 04 Geasrol Llsbky towrope. CSIRICIIIIIIIIIIIIIiIIIIA no ice Is 10 d6ya 4% the event of non 10symo^1 of profms%offl- 7-7,7 SNOULD ANY of log ""I actem"a saueja of CA"Migo boom TUG City of Arcadia 99PRATI0IIII PAT[ T"1410F, THE ISSUING CgMpAgy wML VMlIAVOIk TO MAIL Fire Department 30 PAYS WRITTEN NOTICE TO T'4f CgormAys siott" RAMM Tb THE L117, 710 South Santa Anita Avenue 60Y PAII•0148 TO MA-► GV9" NOTICE SPIALL IMPOSE %V 0•1LIGINT400 OP L'"JUT" Areadlik. CA $1006 C;AANY 9111111111 0will -COMPANY, ITS 40"T9 an _1111WEIRNTAlIffif. .. .r:: Jim it INEV"es A S.rf ..a: '<�:iP•pi ^ <,'i'w', zv,r*a.. ,�aq- 1•vz•N.{:.xy o. a' <i:,Ker ':.i i.:a „r':.s, Eke .; z...t�tr 1