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HomeMy WebLinkAboutItem 1a: Appeal of Business License Revocation for Non-Compliance with Massage Therapist Regulations by Orchid Spa at 1004 N. Santa Anita • AR 4 _ . s 9 1 k7 . FfI M Ii A N tf. lfo] O ` e �.AitY a / �� STAFF REPORT Development Services Department DATE: December 7, 2010 TO: Mayor and City Council FROM: Jason Kruckeberg, Assistant City Manager /Development Services Director# By: Jim Kasama, Community Development Administrato Prepared By: Silva Vergel, Business License Officer SUBJECT: APPEAL OF THE BUSINESS LICENSE REVOCATION FOR NON- COMPLIANCE WITH THE CITY OF ARCADIA MASSAGE THERAPIST REGULATIONS BY ORCHID SPA AT 1004 NORTH SANTA ANITA AVENUE Recommendation: Deny appeal and uphold revocation SUMMARY The Business License Office revoked the business license for Orchid Spa located at 1004 N. Santa Anita Avenue on September 17, 2010 at the request of the Arcadia Police Department for non - compliance with the City of Arcadia Massage Therapist Regulations. Mr. Mike Mak of the Law Offices of Mike Mak, representing Mr. Mark Vitaterna, the owner of Orchid Spa filed an appeal of the business license revocation on September 23, 2010. A hearing of this appeal by the Business Permit and License Review Board (i.e., the Planning Commission) was held on October 12, 2010. The Business Permit and License Review Board upheld the revocation. This decision was appealed to the City Council on October 25, 2010. Copies of the revocation notice and the appeal letters are attached as Exhibits 'A' and 'B'. Since the appeal was filed, staff has confirmed that Orchid Spa has vacated 1004 N. Santa Anita Avenue. BACKGROUND Per Arcadia Municipal Code Section 6216.7, the Business License Officer may suspend or revoke any business license upon receipt of information from any source that any of the following has occurred: (1) The holder of the license knowingly provided false or misleading information in applying for the license, or in any report required to be filed with the City or any other agency with jurisdiction over the operation of the business; or (2) The business has been expanded or converted to another business without the required City approvals and permits; or (3) The holder of the license has violated any of the conditions of the license or any other applicable permit, or has violated any law of the United States or the State; or (4) The holder of the license has been found guilty of fraud, misrepresentation or conduct detrimental to the public welfare. A revocation requires at least ten (10) days' written notice, within which the applicant may file an appeal to the Business Permit and License Review Board. The Planning Commission was designated the Business Permit and License Review Board (Board) by Ordinance No. 2263 that was adopted on December 1, 2009. The Board is the first arbiter of appeals of business license denials and revocations, and the Board's decisions may be appealed to the City Council. At the conclusion of an appeal hearing, the Board shall by a majority vote of the members present, order that the business license be revoked, suspended, reinstated, or reinstated contingent upon the applicant/appellant performing some remedial action such as, but not limited to, paying a fine or penalty. The Board may also prevent the holder of a revoked or suspended license from applying for a new license within one (1) year or such other certain, specified reasonable time period as the Board deems prudent. Within ten (10) days of receiving notice of the Board's decision, the appellant may appeal the Board's decision to the City Council. In considering an appeal of the Board's decision, the City Council shall consider the Board's findings and decision and may adopt them in total, hold a de novo hearing, or may amend, modify or reject the decision of the Board, and may send the matter back to the Board with instructions to rehear any relevant matter not previously heard and then resubmit additional amended or modified findings to the City Council. The City Council may revoke, amend or modify the license, or impose such other or further reasonable terms, conditions or restrictions on the license to ensure that the business will not be operated in a manner that is contrary to or inimical to or jeopardize the preservation of the public peace, safety or welfare of the City and its inhabitants, or be detrimental to other properties or businesses in its vicinity. The City Council may also prevent the holder of a revoked license from applying for a new license within one (1) year or such other certain, specified, reasonable time period as deemed prudent. The decision of the City Council shall be final. If the final determination of a business license revocation includes a provision that no new business license may be requested by the holder of the revoked license for a certain, specified amount of time, a new license may not be requested during that time period by the holder of the revoked license or by his or her employee, agent, partner, director, officer, controlling stockholder or manager, for any business or location within the City or by any other person for the same business on the same premises, or for the same business on a different premises within the City. If, after the specified period Business License Revocation Orchid Spa 1004 N. Santa Anita Ave. December 7, 2010 — Page 2 of time, an application for a new business license is made, the applicant must comply with all requirements of this Code. There shall be no automatic reinstatement and the City is under no obligation to grant the new license. DISCUSSION Orchid Spa was issued a business license on December 12, 2007 for a day spa offering manicures, pedicures, facials, waxing and massage services at 1004 N. Santa Anita Avenue. The business license was issued for the operation of the day spa business and not for any massage therapists. Orchid Spa was inspected by the City on the following dates: July 1, 2008, September 10, 2008, November 20, 2008, March 12, 2009, June 14, 2009, February 5, 2010, May 14, 2010, July 19, 2010 and September 16, 2010. A summary sheet of the inspection dates and violations has been attached as Exhibit `C'. With the exception of the April 14, 2009 inspection, City staff found on each occasion multiple violations of the following Arcadia Municipal Codes. The massage therapist regulations are attached as Exhibit 'D', and the reports of the violations by the Arcadia Police Department are attached as Exhibit `E'. 1) Section 6418.3. PERMISSIBLE MASSAGE THERAPY BUSINESS ACTIVITIES — This Section requires that massage services be incidental and secondary, and in compliance with all building, zoning and business license requirements. 2) Section 6418.5. BUSINESS LICENSE REQUIRED — This Section requires that the owner or operator of a business that provides massage services have a Massage Business License. 3) Section 6418.9. BUSINESS OWNER/OPERATOR RESPONSIBILITY — This Section holds the massage business owner and /or operator responsible for the conduct of the employees and any independent contractors operating at the location, and requires that the owner and /or operator not allow any person to conduct massage without a valid City Massage Therapist Identification Card, or State Massage Certificate and City Massage Verification Card. 4) Section 6418.10. MASSAGE THERAPIST IDENITIFICATION CARD REQUIRED IF NO MASSAGE CERTIFICATE — This Section requires that any person performing massage services without a State Massage Certificate have a City Massage Therapist Identification Card. 5) Section 6418.20(A). OPERATIONS — IDENTIFICATION CARD — This Section requires that each massage therapist have in their possession either the City issued Massage Identification Card; or their Massage Certificate, a valid photo identification, and their City of Arcadia Massage Verification Card. 6) Section 6418.20(C). OPERATIONS — CLOTHING — This Section requires that each massage therapist and all other employees be fully clothed with uniforms similar to those worn at medical offices. Business License Revocation Orchid Spa 1004 N. Santa Anita Ave. December 7, 2010 — Page 3 7) Section 6418.20(J). OPERATIONS — LIGHTING — This Section requires that the lighting in each massage room shall be at least one (1) sixty -watt Tight bulb and shall be activated at all times while a patron is in such room. 8) Section 6418.20(Q). OPERATIONS — NOTICES — This Section requires the conspicuous posting of the following notice in each massage room or enclosure: THIS MASSAGE ESTABLISHMENT AND THE MASSAGE ROOMS DO NOT PROVIDE COMPLETE PRIVACY AND ARE SUBJECT TO INSPECTION BY THE ARCADIA POLICE DEPARTMENT WITHOUT PRIOR NOTICE 9) Section 6418.20(R). OPERATIONS — ROSTER OF EMPLOYEES — This Section requires that the business owner and /or operator maintain a register of all massage therapists and employees on the premises for two years. These records must be available to City regulatory officials upon demand. 10) Section 6418.20(S). OPERATIONS — RECORDS OF TREATMENT — This Section requires the owner and /or operator to keep on -site, specific records of the dates and hours of each treatment or service for at least two years, and that the records be open to inspection by an authorized City official. After the inspections and investigation, which included an Internet search that found the advertisements that are included in the Police Department's reports (Exhibit `E'), the Business License Office revoked the business license of Orchid Spa on September 17, 2010. The owner /operator appealed the revocation on September 23, 2010. The revocation notice and appeal letter are attached as Exhibits 'A' and `B'. The Business Permit and License Review Board (Board) heard the appeal on October 12, 2010 and voted 4 -0, with one member absent to uphold the revocation and deny the appeal. The Board's decision was based on findings that the business was being conducted without the required licenses, that the business owner had multiple opportunities over a two -year period to correct the violations, and that massage therapy activities were not incidental and secondary to the established day spa business. The minutes of the October 12, 2010 Board hearing are attached as Exhibit 'F'. On October 25, 2010, Mr. Mark Vitaterna, the owner /operator of Orchid Spa appealed the Board's decision to the City Council. This appeal letter is attached as a part of Exhibit `B'. In late November, it was anonymously reported that Orchid Spa vacated 1004 N. Santa Anita Avenue. A site inspection has confirmed that they are no longer at this location. While they have vacated the premises, staff has not received any notification that they have closed the business. Therefore, staff is proceeding with the appeal hearing and recommends that the City Council take action on the revocation. If the City Council does not revoke the business license for Orchid Spa, the owner, his employees, agents, partners, directors, officers, controlling stockholders or managers can reopen the business or apply for a business license for any other location in the City of Arcadia without having to wait the one (1) year period. Business License Revocation Orchid Spa 1004 N. Santa Anita Ave. December 7, 2010 — Page 4 RECOMMENDATION The Police Department and the Development Services Department recommend that the appeal be denied and that the revocation of the business license for Orchid Spa be upheld, and that Mr. Mark Vitaterna and his employees, agents, partners, directors, officers, controlling stockholders or managers not be allowed to apply for a new business license in the City of Arcadia for a period of one (1) year. If the appeal is to be approved and the revocation overturned, the Police Department and the Development Services Department recommend the following conditions of approval: 1. That if the business is reopened or approved for at any location, that the business and premises be in complete compliance with all provisions of the Arcadia Municipal Code, and all other applicable State and Federal regulations prior to opening business; and 2. That for the next 12 months, the business whether at 1004 N. Santa Anita Avenue or at another location in the City, shall be subject to direct review by the City Council, such that should any violation occur, a revocation hearing shall be held directly by the City Council, at which time the Council may revoke the business license in accordance with Sections 6216.7 and 6216.8 of the Arcadia Municipal Code. Approved: - 1°*-eD �v�r►� Donald Penman, City Manager Exhibits: A - Revocation Notice B - Appeal Letters from Mr. Mark Vitaterna C - Summary of Violations and Inspections D - Massage Therapist Regulations E - Police Department's Inspection and Investigation Reports F - Minutes of the October 12, 2010 Business Permit and License Review Board hearing Business License Revocation Orchid Spa 1004 N. Santa Anita Ave. December 7, 2010 — Page 5 OFAP � � . ' 0 �7 September 17, 2010 HAND DELl VERED 9/17/10 . ,�,,,, rill Mr. Mark Vitaterna co \er , Orchid Spa 4 40.41,,, of 1004 N. Santa Anita Ave. Ci Arcadia, CA 91006 O` SUBJECT: Revocation of Business License No. 048480 Arcadia Dear Mr. Vitaterna: The purpose of this letter is to inform you that Business License No. 048480 for Develo ment the day spa located at 1004 N Santa Anita Ave. is being revoked effective p October 4, 2010. Said revocation is due to violations of the Arcadia Municipal Services Code that have been listed below: Department 1. 6418.5. Business License Required 2. 6418.9. Business Owner /Operator Responsibility 3. 6418.10. Massage Therapist Identification Card Required if No Massage Jason Kruckeberg Certificate Assistant City Manager/ 4. 6418.20(A). Identification Card Development Services 5. 6418.20(C). Clothing Requirements Director 6. 6418.20(J). Lighting 7. 6418.20(Q). Notices. 8. 6418.20.R. Roster of Employees 9. 6418.20(S). Records of Treatment. You are to cease the operation of your business by the above date. Continuing to operate the business in the City without a license violates Arcadia Municipal Code Section 6211, which constitutes a misdemeanor. Per Arcadia Municipal Code Section 6418.23 (attached) you may appeal this decision within ten (10) days of the date if thus notice. Said appeal must be made in writing and delivered to the undersigned by Monday, September 27, 2010. If you have any questions, please contact me at (626) 574 -5430 or at svergel@ci.arcadia.ca.us. Sincerely, h Silva Vergel Business License Officer C: Helen R. Lee, Property Owner 240 West Huntington Drive Enclosure Post Office Box 60021 EXHIBIT `A' Arcadia, CA 91066 -6021 (626) 574 -5415 (626) 447 -3309 Fax www. ci . arca d i a. ca. us RECEIVED OCT 2 5 2010 Mark Vitaterna CITY OF ARCADIA Orchid Spa CITY CLERK 1004 North Santa Anita Avenue Arcadia, CA 91006 October 25, 2010 City Clerk's Office Arcadia City Hall 240 West Huntington Drive Arcadia, CA 91007 Re: Notice and Request for Appeal to City Council Business License No.: 048480 Location: 1004 North Santa Anita Avenue, Arcadia, CA Dear Sirs, On October 12, 2010, the Business Permit and License Review Board upheld the revocation of our business license to operate a spa in the above location. The Board has declined to review or discuss our proposed resolutions. Please allow this letter to serve as our notice and request for appeal of Board's decision to the City Council of Arcadia. Please kindly advise us the date and time of the appeal once it is scheduled. Thank you for your assistance. Sincerely, Mark Vitaterna Re - i e . . d acknowledged by Name Print if-eV-CI(L Date ignature EXHIBIT 'B' RECEIVED SEP 2 8 2010 LAW OFFICES OF MIKE MAK 701 SOUTH ATLANTIC BLVD, SUITE 368 MONTEREY PARK, CA 91754 TEL (626)- 289 -5603 FAX (626)- 289 -3783 Email: AttorneyMikeMak @aol.com Via Hand Delivery September 22, 2010 Ms. Silva Vergel Business License Officer 240 West Huntington Drive Arcadia, CA 91006 -6021 Re: Orchid Spa / Notice of Appeal 1004 North Santa Anita Avenue, Arcadia, CA Revocation of Business License No. 048480 Dear Ms. Vergel, It was my pleasure to speak to you today. As you know, my office represents the owner of the subject business. My client has received your letter dated September 17 concerning City's decision to revoke its business license due to some alleged violations of the Arcadia Municipal Code. My client respectfully disagrees with this decision, and hereby requests the appeal to the Business Permit and License Review Board. Please kindly advise us the date of the hearing when it is available. My client is prepared to present evidence in opposition to the planned revocation of its license. In the meantime, please contact the undersigned should you have any questions. Sincerely, Mike Mak CC: client Received and acknowledged by Name Print Date EXHIBIT `B' O OA O s O in O U v ' > N a 0 w cn 4 d E. o g .. N M a 4 a p z 00 > > z 0 - o0 a - 0 co s > > > > al o a -° ° ° I oco moo U 0.) . .' cn ,--, U Z c P-1 N A A P . 1 ij E 6% a% 41 pq ri to o� • O O c, O o o >, o 0) ° N N • N N N p N .-4 S" — ` l 06 al.' - Ei, o 0) Z 0 DO a 0,6 o 00 0 „ oo J 6 3 � o� i8 ib 1 U orb i i 3 A iE - EXHIBIT 'C' MASSAGE THERAPIST REGULATIONS 6418.3 — PERMISSIBLE MASSAGE THEREAPY BUSINESS ACTIVITIES It shall be unlawful for any person to own, conduct, permit, or manage a business establishment having a fixed place of business for the sole and primary purpose of deriving income or compensation from massage therapy business activities. Massage therapy business activities shall be purely incidental and secondary to any established business. Massage therapists may operate at (a) an established medical office, including the office of a chiropractor; and (b) a personal service business. All such established businesses shall comply with all building and zoning regulations, the regulations of this Division, and all other applicable requirements of law. No person shall engage in, conduct or carry on, or permit to be engaged in, conducted or carried on, any massage therapy business, unless the massage operations are conducted within a structure located in a zone where such use is permitted. All such established businesses shall comply with all building and zoning regulations, the regulations of this Division including licensing requirements, and all other applicable requirements of law. 6418.5 — BUSINESS LICENSE REQUIRED Any person owning or operating a business that provides massage therapy shall apply for and obtain from the City of Arcadia a Massage Business License. Obtaining the required business license includes obtaining approval from the Department of Development Services, Planning Services, of the proposed business location. The applicant shall file a written application on the required form provided by the Development Services Department. The following information, documents and other requirements shall be included with the submission of such application: (A) A statement of the exact location of the business, including the full street address and all telephone numbers associated with said location. If the business will be operated by an individual who is not the owner, the owner shall provide a letter of verification, signed and dated, indicating the intent to employ the operator. (B) Full name, and all aliases used by the applicant, along with complete residence address and telephone number, (C) Previous residential addresses for five (5) years immediately preceding the current address of the applicant, (D) Driver's license number or identification number, (E) Social security number, (F) A statement in writing and dated by the applicant certifying under penalty of perjury that all information contained in the application is true and correct, (G) A statement in writing and dated by the applicant certifying under penalty of perjury that he or she: (a) has received a copy of this Division; (b) understands its contents; EXHIBIT 'D' and (c) understands the duties of owners /operators of businesses that provide massage therapy as provided in this Division, (H) Applicant's valid Massage Certificate or valid Massage Therapist Identification Card, if applicant plans to practice massage therapy. Applicants who do not show proof of either a valid Massage Certificate or a current Massage Therapist Identification Card shall also provide the following information: (A) Whether or not the applicant is required to register as a sex offender pursuant to Penal Code Section 290, (B) All criminal convictions, including pleas of nolo contendere (no contest), within the last ten (10) years, including, without limitation, those dismissed or expunged pursuant to Penal Code Section 1203.4, but excluding minor traffic violations; and the date and place of each such conviction, (C) Two (2) front -face portrait photographs at least two inches (2 ") by two inches (2 ") in size taken within thirty (30) days immediately preceding the date of application, (D) A complete set of fingerprints taken on the date of application by the Arcadia Police Department, (E) Such other information and identification as the Chief of Police may require in order to discover the truth of the matters herein specified and as required to be set forth in the application. All applicants shall pay a nonrefundable business licensing fee sufficient to cover the costs of business licensing activities, in the amount established by resolution of the City Council. 6418.9 — BUSINESS OWNER/OPERATOR RESPONSIBILITY All massage therapy business owners and /or operators shall be responsible for the conduct of all employees and independent contractors. Any act or omission of any employee or independent contractor constituting a violation of the provisions of this Division shall be deemed the act or omission of the business owner for purposes of determining whether the owner's license shall be revoked, suspended, denied or renewed. No business owner and /or operator shall employ any person, or allow any person, to conduct a massage or act as an independent contractor conducting massage who does not have either a valid Massage Therapist Identification Card or a Massage Certificate and City of Arcadia Massage Verification Card. In order to ensure compliance with these Code provisions, no massage therapy business owners shall employ any person who has not shown them either their valid Massage Therapist Identification Card or valid Massage Certificate and City of Arcadia Massage Verification Card. EXHIBIT 'D' Page 2 6418.10 - MASSAGE THERAPIST IDENTIFICATION CARD REQUIRED IF NO MASSAGE CERTIFICATE. Any person performing massage or massage therapy without a Massage Certificate shall apply for and obtain from the City of Arcadia a Massage Therapist Identification Card. The applicant shall file a written application on the required form provided by the Arcadia Police Department. The following information, documents and other requirements shall be included with the submission of such application: (A) A statement of the exact business location at or from which the applicant will be working as a massage therapist, including the full street address and all telephone numbers associated with said location, and a letter of verification from the owner of the business, signed and dated, indicating the intent to employ the applicant, and the following personal information concerning the applicant: (1) Full name, and all aliases used by the applicant, along with complete residence address and telephone number, (2) Previous residential addresses for five (5) years immediately preceding the current address of the applicant, (3) Written proof that the applicant is at least eighteen (18) years of age, (4) Height, weight, color of hair and eyes, and gender, (5) Driver's license number or identification number, (6) Social security number, (7) The occupation and employment history of the applicant, including, without limitation, names, addresses and telephone numbers of all employers, for the five (5) years immediately preceding the date of application, (8) The complete permit history of the applicant concerning massage or massage therapy services provided by the applicant, including, without limitation, whether the applicant has ever had any license or permit, issued by any agency, board, City, or other jurisdiction, denied, revoked or suspended, and if so, the date, location and reason for the denial, revocation or suspension, (9) Whether or not the applicant is required to register as a sex offender pursuant to Penal Code Section 290, (10) All criminal convictions, including pleas of nolo contendere (no contest), within the last ten (10) years, including, without limitation, those dismissed or expunged pursuant to Penal Code Section 1203.4, but excluding minor traffic violations; and the date and place of each such conviction, (11) A statement in writing and dated by the applicant certifying under penalty of perjury that all information contained in the application is true and correct, (12) A statement in writing and dated by the applicant certifying under penalty of perjury that he or she: (a) has received a copy of this Division; (b) understands its contents; and (c) understands the duties of a massage therapist as provided in this Division; EXHIBIT `D' Page 3 (B) Two (2) front -face portrait photographs at least two inches (2 ") by two inches (2 ") in size taken within thirty (30) days immediately preceding the date of application; (C) A complete set of fingerprints taken on the date of application by the Arcadia Police Department; (D) A certified copy of the applicant's diploma or certificate of graduation and certified transcript of graduation for completion of five hundred (500) hours of instruction from a recognized school of massage; (E) Such other information and identification as the Chief of Police may require in order to discover the truth of the matters herein specified and as required to be set forth in the application; (F) The applicant shall pay a nonrefundable application fee at the time of filing an application, in the amount established by resolution of the City Council. 6418.20 - OPERATIONS. (A) Identification Cards. Each massage therapist shall at all times while on the massage therapy business premises have in his or her possession either the Massage Therapist Identification Card required by this Division or their Massage Certificate, a valid photo identification, and their City of Arcadia Massage Verification Card. Such card and identification shall be provided to City regulatory officials upon demand. Each owner and /or operator shall at all times while on the therapy business premises have in his or her possession a copy of the Business License required by this Division and a valid photo identification. Such card and identification shall be provided to City regulatory officials upon demand. (B) Display of License. Each owner or operator of a massage therapy business shall display the Business License Certificate issued pursuant to this Division in an open and conspicuous place on the business premises where massage therapy services are performed. (C) Clothing. Each massage therapist and all other employees shall be fully clothed at all times. Clothing shall be fully opaque, nontransparent uniforms, similar to uniforms worn in medical offices, and shall provide complete covering of the genitals, pubic area, buttocks, anal area and chest area. (D) Sterilizing Equipment. Each massage therapist shall provide and maintain at the business location where the massage is performed adequate equipment for disinfecting and sterilizing instruments used in massage. (E) Covering. Each massage therapist shall provide to all patrons clean, sanitary and opaque coverings capable of covering the patron's specified anatomical areas, including the genital, anus and chest area. Reuse is prohibited unless the covering is adequately cleaned. (F) Linen. Towels and linen shall be changed and laundered promptly after each use. Separate cabinets or containers shall be provided for the storage of clean and soiled towels and linen. (G) Advertising. No massage therapist operating under this Division shall place, publish or distribute, or cause to be placed, published or distributed, any advertising matter that EXHIBIT `D' Page 4 depicts nudity or semi - nudity or employs language in the text of such advertising that would reasonably suggest to a prospective patron that any other services are available other than those services authorized by this Division. (H) Discrimination. No massage therapist may discriminate or exclude patrons on the basis of their race, sex, religion, age, handicap or any other classification protected under federal or state laws, rules or regulations. (I) Inspections and Searches. The business owner /operator, and massage therapist, as a condition to the issuance of either each Business License or each Massage Therapist Identification Card, shall be deemed to consent to the reasonable inspection of the business premises during regular business hours by the City Development Services Department, Fire Department, Police Department and the Los Angeles County Health Department for the purpose of determining that the provisions of this Division or other applicable laws or regulations are met. (J) Lighting. The lighting in each massage room shall be at least one (1) sixty -watt white light bulb and shall be activated at all times while a patron is in such room or enclosure. No strobe flashing lights may be used. No colored lights shall be used nor shall any coverings be used which change the color of the primary light source. (K) Ventilation. Ventilation shall be provided in accordance with the applicable provisions of the building and construction codes adopted by the City of Arcadia. (L) Building Permits. All building, plumbing and electrical installations shall be installed under permit and inspected by the Development Services Department. Such installations shall be installed in accordance with the applicable provisions of the building and construction codes adopted by the City of Arcadia. (M) Separate Rooms. If male and female patrons are to be treated simultaneously, the following shall be provided: separate treatment rooms, separate dressing rooms and separate toilet facilities for each patron. (N) Maintenance. All facilities where massage therapy services are offered must be in good repair and shall be thoroughly cleaned and sanitized each day the business is in operation. All walls, floors and ceilings of each restroom and shower area shall be easily cleanable. (0) Massage Table. A massage table shall be provided in each massage room or enclosure and the massage shall be performed on this massage table. The tables shall have a minimum height of eighteen inches (18 "). Two -inch (2 ") thick foam pads with maximum width of four feet (4') may be used on a massage table and must be covered with durable, washable plastic or other waterproof material. Beds, floor mattresses and waterbeds are not permitted on the business premises. (P) Posting. Each service offered, the price thereof and the minimum length of time such service is performed shall be posted in a conspicuous public location on the business premises. No services shall be performed and no sums shall be charged for such services other than those posted. (Q) Notices. The following notice shall be conspicuously posted in a location within the business where massage therapy services are performed that is easily visible to any person entering the premises and in each massage room or enclosure: EXHIBIT 'D' Page 5 THIS MASSAGE ESTABLISHMENT AND THE MASSAGE ROOMS DO NOT PROVIDE COMPLETE PRIVACY AND ARE SUBJECT TO INSPECTION BY THE ARCADIA POLICE DEPARTMENT WITHOUT PRIOR NOTICE. (R) Roster of Employees. The business owner and /or operator shall maintain a register of all massage therapists and employees, showing the name, nicknames and aliases used by the massage therapist or employee, home address, age, birth date, gender, height, weight, color of hair and eyes, phone numbers, social security number, date of employment and termination, if any, and duties of each employee. The above information concerning each massage therapist and employee shall be maintained at the premises of the business for a period of two (2) years following termination. The business owner and /or operator shall make the register of massage therapists and employees available immediately for inspection by the City regulatory officials upon demand at all reasonable times. (S) Records of Treatment. The business owner and /or operator shall keep a record of the dates and hours of each treatment or service, the name and address of the patron, the name of the massage therapist administering such service and a description of the treatment or service rendered. A short medical history form shall be completed by the massage therapist to determine if the patron has any communicable diseases, areas of pain, high blood pressure or any physical condition that may be adversely affected by massage. These records shall be prepared prior to administering any massage or treatment, and shall be retained for a period of twenty -four (24) months after such treatment or service. These records shall be open to inspection upon demand only by officials charged with enforcement of this Division and for no other purpose. The City regulatory officials shall periodically inspect the records to ensure compliance with this Division. Such records shall be kept at the business. The information furnished or secured as a result of any such records shall be used only to ensure and enforce compliance with this Division, or any other applicable State or Federal laws, and shall remain confidential. Any unauthorized disclosure or use of such information by any officer or employee of the City shall constitute a misdemeanor. EXHIBIT 'D' Page 6 . F AI? 4. % 4 MRYYi S. I ►tlJ c � 4oity `V. MEMORANDUM Police Department Date: August 18, 2010 To: Sergeant T. LeVeque From: Detective J. Bonomo Subject: Massage Establishment Revocation Request Sir, The City of Arcadia's massage establishment inspection team has conducted several inspections at Orchid Spa 1004 N. Santa Anita Avenue, and has found and documented several continued non - compliance issues that I believe will not be resolved regardless of our efforts. The employees have been warned and cited for these violations, however we have not been able to maintain compliance with the City's municipal code. Based on our observations and actions taken, I request that this business have their business license revoked and be sent before the review board for violations of AMC 6418.20(C) (Clothing Requirements,) 6418.20(Q) (Required Posted Notices,) 6418.19(S) (Maintaining Records of Treatment,) 6418.9 (Business Owner Responsibility,) 6418.10 (Massage Therapist I.D. Card Requirements,) 6418.20 (Therapist Must Be In Possession of Card,) 6418.20(R), (Business Must Maintain a Roster of Employees,) and 6418.5 (Business License Requirements.) I have attached all Police and City reports associated with this business to this report, along with Internet advertisements for services offered and reviews from an internet massage review site. This package will be forwarded to the Business License Office for processing. EXHIBIT 'E' City of Arcadia 0804645 Police Department SUPPLEMENTAL INCIDENT REPORT REPORT NUMBER SUPPLEMENT DATE 11/22/2010 OFFICER 2237 ORSWELL, J. APPROVAL DATE OFFICER On June 14, 2009, an inspection was conducted at the Orchid Spa located at 1004 North Santa Anita Avenue, Arcadia. The narrative of the report prepared by Officer Daleo stated the inspection was conducted on "04/14/09" when in fact the correct date was June 14, 2009. On September 16, 2010, an inspection of the Orchid Spa was also conducted. A supplemental report prepared on September 18, 2010 did not include the fact that Arcadia Police Officer Luis Vicuna was also present during the inspection. The September supplemental report stated that at the time of the inspection, a male and a female customer were present receiving services. In fact, both of the customers were male customers, one was receiving a massage and the other male customer was receiving a waxing. Printed 11/22/2010 12:40:18 PM FOR OFFICIAL USE ONLY Page 1 CODE SECTION II SUPPLEMENTAL ARCADIA POLICE DEPARTMENT CASE# MISC. CITY ORD. NARRATIVE 0804645 LOCATION OF INCIDENT 1004 N SANTA AANTA AV, ARCADIA On September 16, 2010, at 1900 hrs, Reserve Police Officer Gar Richman and I, along with Fire Inspector Jill Perumean of the Arcadia Fire Department; Terry Moore - Korse, Code Services Officer of the Development Services Department; John Lo, a Police Department volunteer; and Silva Verge', Business License Officer of the Development Services Department inspected Orchid Spa located at 1004 North Santa Anita Avenue, Arcadia. The purpose of the inspection was to verify the business is in compliance with the Arcadia Municipal Code. John Lo served as an interpreter, speaking English and Mandarin as required. Upon our arrival, it was determined the facility was open for business. Two of the rooms on the east side of the unit were occupied. One room was occupied by a female customer receiving a waxing and the other was occupied a male customer receiving a massage. IN Wei was the massage therapist. Wei has a valid jylelsage Therapist Identification Card (MT 10011) which expires in February 2011. Wei m available the !Alicia treatment record for the customer and the log of customers for t ..+ mon of September 2010. An inspection of treatment room #4 reveled there was no sigi'r or ap`tice as rect red by AMC 6415.20 (Q), and the signs posted in the lobby area and Odom, ikend #2,need to be changed to comply with the new language. Room #3 was not inspected as it vitas occupied by a female customer. Wei advised Orchid Spi rovi4es waxing,,. facials, nails and massage services and all of the services are about $60 /hour: ''A. copy o he Police Department inspection sheet is attached. During the inspection, Tarim Moore:k se,�Oo a Services Officer, observed a cooking class being conducted in an Tfice area in''the Winter of the unit, which had not been approved by the city. The lighting in the Massage treatment room was not at the required 60 watt level at the time of the inspection. At the tin eclif the inspection, four massage therapists and one esthetician were present at the business. Moore -Korse stated in her memorandum that a citation will be issued to the business owner. Moore -Korse also stated on Friday, September 17, 2010, Silva Veragel and Moore - Korse hand delivered a letter to the business notifying the owner that thei.isiness license for the facility has been revoked. A copy of the memorandum and the revocation letter are attached. OFFICERS NAME ID NUMBER DATE SUPERVISOR REVIEW ID NUMBER DATE ORSWELL, J. 2237 0911812010 LE VEQUE, TOM 376 09/22/2010 PAGE 1 CODE SECTION NI SUPPLEMENTAL ARCADIA POLICE DEPARTMENT CASE# MISC. CITY ORD. INVOLVED PARTIES 0804645 LAST, FIRST, MIDDLE (FIRM, IF BUSINESS) RACE M DOB AGE HT WT HAIR EYES 1-IN WEI, HAINU C 0 �-�_, PHONE DL NUMBER SPATE CA BUSINESS NAME / SCHOOL NAME AND ADDRESS PHONE OCCUPATION SSN ORCHID SPA, 1004 NORTH SANTA ANITA AVE, ARCADIA (828) 264 -1887 MASSAGE NAME INFORMATION: 0 NON DISCLOSURE fl JUVENILE R • ada,{�3 x ,r",...„:- r � 0 ti V cy6`., j ,, OFFICER'S NAME ID NUMBER DATE SUPERVISOR REVIEW ID NUMBER DATE ORSWELL, J. 2237 09/18/2010 LE VEQUE, TOM 378 09/22/2010 PAGE 2 ARCADIA POLICE DEPARTMENT File # C u �c � � Date g La 10 Time t a t 61) Name of Business 0 t-f (0 SPA- Responsible Person ( -IA tL)i Al l Address C 0 4 N , t))4 t T4 Telephone Number g 2h Z54--- c' 6418.20. OPERATIONS. (A) Identification Cards. Each massage therapist shall at all times while on the massage therapy business premises have in his or her possession either the Massage Therapist Identification Card required by this Division or their Massage Certificate, a valid photo identification, and their City of Arcadia Massage Verification Card. Such card and identification shall be provided to City regulatory officials upon demand. Each owner and/or operator shall at all times +vhile on the massage therapy business premises have in his or her possession a copy of the Businesspeense required by this Division and a valid photo identification, Such card and identification shall- p" `' provided to City reultory officials upon demand. (B) Display of License. Each owner or operator onpinassage therapy business shall display the Business License Certificate issued pursuant to thi , ,_Dj ` sion iii.. ,� i4pen anti conspicuous place on the business premises where massage therapy servic 'lre p' g pY ttis � erfgrmel ,,..- (C) Clothing. Each massage therapist and all other employees 44 11 be fully clothed at all times. Clothing shall be full opaque, `' fully paque, nontranspareit`uniformksimilar uni forms worn in medical offices, and shall provide complete covering of the genitals ubio area, thiitocks, anal area and chest area (D) Sterilizing Equipment. Each nassage..thcrap st shall - provide and maintain at the business location where the massage is performed; adequate. quipment 1isinfecting and sterilizing instruments used in massage. },...:... (E) Covering. Each massage therapist shall lai•vide to all patrons clean, sanitary and opaque coverings capable of covering the patron's speed d anatomical areas, including the genital, anus and chest area. Reuse is prohibited unless the covering is adequately cleaned. (F) Linen. Towels and linen shall be'clianged and laundered promptly after each use. Separate cabinets or containers shall be providedf" the storage of clean and soiled towels and linen. (G) Advertising. No massage tiirrapist operating under this Division shall place, publish or distribute, or cause to be placed, published or distributed, any advertising matter that depicts nudity or semi - nudity or employs language in the text of such advertising that would reasonably suggest to a prospective patron that any other services are available other than those services authorized by this Division. (H) Discrimination. No massage therapist may discriminate or exclude patrons on the basis of their race, sex, religion, age, handicap or any other classification protected under federal or state laws, rules or regulations. (1) Inspections and Searches. The business owner /operator, and massage therapist, as a condition to the issuance of either each Business License or each Massage Therapist Identification Card, shall be deemed to consent to the reasonable inspection of the business premises during regular business hours by the City Development Services Department, Fire Department, Police Department and the Los Angeles County Health Department for the purpose of determining that the provisions of this Division or other applicable laws or regulations are met. (.1) Lighting. The lighting in each massage room shall be at least one (1) sixty -watt white light bulb and shall be activated at all times while a patron is in such room or enclosure. No strobe flashing lights may be used. No colored lights shall be used nor shall any coverings be used which change the color of the primary light source. S (K) Ventilation. Ventilation shall be provided in accordance with the applicable provisions of the building C and construction codes adopted by the City of Arcadia. (L) Building Permits. All building, plumbing and electrical installations shall be installed under permit and 0 inspected by the Development Services Department. Such installations shall be installed in accordance `� with the applicable provisions of the building and construction codes adopted by the City of Arcadia. (M) Separate Rooms. If male and female patrons are to be treated simultaneously, the following shall be provided: separate treatment rooms, separate dressing rooms and separate toilet facilities for each patron. (N) Maintenance. All facilities where massage therapy services are offered must be in good repair and shall be thoroughly cleaned and sanitized each day the business is in operation. All walls, floors and ceilings of each restroom and shower area shall be easily cleanable. (0) Massage Table. A massage table shall be provided in each massage room or enclosure and the massage shall be performed on this massage table. The tables shall have a minimum height of eighteen inches (18 "). Two -inch (2 ") thick foam pads with maximum :Width of four feet (4') may be used on a massage table and must be covered with durable, washablepi`asfic or other waterproof material. Beds, floor mattresses and waterbeds are not permitted on thb ° usiness premises.:: ,'.A, rt Posting. Each service offered, the price therpeand the minimum �J�eiigth of time such service is nsp - performed shall be posted in a co s� ` i icuau`��tblic loeoiiri on t110, business premises. No services shall be performed and no sums shall be chafflid for su; h services other than those posted. (Q) ' otices. The following notice shallb'e °`conspicuously poste a location within the business where massage therapy services are pet rind that is:easil v'sible to any person entering the premises and in each massage room or enclosu : " . ( a 4 z ,vim i t THIS MASSAGE:TABLJSfIl'VIENTA'D THE MASSAGE ROOMS DO NOT PROVIDE COMOLETE:PitritAcy AND ARE SUBJECT TO INSPECTION BY THE + ARCADIA POLICEI)EP�.tTMENT WITHOUT PRIOR NOTICE. N'^� LtXrQut ;4 , Roster of Employees. The r a ess ownd/or operator shall maintain a register of all massage 3 therapists and employees, showing tha4iame, nicknames and aliases used by the massage therapist or 0(�, employee, home address, age, birr� date, gender, height, weight, color of hair and eyes, phone numbers, -- social security number, date of.einployment and termination, if any, and duties of each employee. The above information concerning,each massage therapist and employee shall be maintained at the premises of the business for a period two (2) years following termination. The business owner and/or operator shall make the register of massage therapists and employees available immediately for inspection by the City regulatory officials upon demand at all reasonable times. w&.t (S) Records of Treatment. The business owner and /or operator shall keep a rec o th a es and hours of each treatment or service, the name and address of the patron, the name of the massage therapist administering such service and a description of the treatment or service rendered. A short medical history form shall be completed by the massage therapist to determine if the patron has any communicable diseases, areas of pain, high blood pressure or any physical condition that may be adversely affected by massage. These records shall be prepared prior to administering any massage or treatment, and shall be retained for a period of twenty -four (24) months after such treatment or service. These records shall be open to inspection upon demand only by officials charged with enforcement of this Division and for no other purpose. The City regulatory officials shall periodically inspect the records to ensure compliance with this Division. Such records shall be kept at the business. The information furnished or secured as a result of any such records shall be used only to ensure and enforce compliance with this Division, or any other applicable State or Federal laws, and shall remain confidential. Any unauthorized disclosure or use of such information by any officer or employee of the City shall constitute a misdemeanor. M assa g e Ther B usiness Activities 4 Primary Business ❑ Acupuncture ❑ Medical Office vi Salon or Spa ❑ Chiropractor C 0 Physical Therapist ❑ Other Name of Medical Professional or Business Owner k i(- -1 \-- 1 4t-4 0 Present at time of inspection? ❑ Yes Telephone Number No Scheduled Hours at Location k�*\ --- IAA �a N° 1. l Prima Business "'' ^ ' Primary Massage T { `Jt a -� C= t her�py �� 1 ifi,.' 10— D Tuesday ❑ Monday f .. 1 .. ❑ Wednesday : .: Y J ti. ❑ Thursday ;, w ❑ Friday ❑ Saturday r_ a . 0 Sunday ''";k Percentage of Income Sources .' . Primary Business A1420(4 Massage Therapy U- 16311/111 0 Hourly Rate Primary Business 11 60 0 Massage Therapy C-U Massage Therapists Present at the time of the Inspection Name MT ID # Expires 1+f (IK A ( t Ar (OO I t al 7,01( y A4LP0 , N e ii -, t, ti 0+ . ,. N 1410 4frity of V" MEMORANDUM Development Services Department DATE: September 17, 2010 TO: Jack Orswell '' FROM Terry Moore -Korse !dam �`,,. N`'' , ;. SUBJECT: Inspection on September 16_,42t110 o f es locat at 1104 North Santa Anita,Aaciia, CA : ` `` r l, The task force inspected the4 ject b < ihcss for,. : J dinpliance of the AMC September 16, 2010. The facility was open for busing' The fo win :: the site - g vtYJations of the Arcadia Municipal Code were found at I :y i.. F 1. Cooking classes were being petformj'at the location which has not been approved by staff 2. Lighting was not at the sixty watt le+`el in the massage room at time of inspection 3. They had four massage therapistp and only one esthetician. A citation will be issued to the business owner that will include the above listed violations along with business owner responsibilittand failure to comply. On September 17, 2010, Siva and I dropped off a letter to the site regarding revocation of the Business License for this facility. Task Force Terry Moore - Korse, Code Services Officer Silva Vergel, Business License Officer Jack Orswell, Reserve Police Officer Gar Richman, Reserve Police Officer Luis Vicuna, Police Detective John Lowe, Volunteer \^ All WWI '4- September 17, 2010 11' + z, r Mr. Matt Vitatetna Qk (3 I'[AN DELlVEREt 9/17/ �, °•?� Orchid Spa � - .4.44 0 '•...... � °� 1004 N. Santa Anita Ave. Arcadia, CA 91006 C1T o SUBJECT: Revocation of Business License No. 048480 Arcadia Dear Mr. Vitaterna: The purpose of this letter is to inform you that Business License No. 048480 for DeVe' 1Tlent the day spa located at 1004 N Santa Anita Ave. is being revoked effective October 4, 2010. Said revocation is due to violations of the Arcadia Municipal Services Code that have been Listed below:..:._ Department ;: 1. 6418.5. Business LiceRequired ;;> 2, 6418.9. Business OWner /Operftor Responsii ri;iity 3: 6418.10. Massage herapist Identificatio Jason Kruckeberg iitard Required if No Massage Asristant City lltnoragc�/ Certificate + �.� A.: w . 4 6418.20 A ,:.Identification Ciid +X • ' } Development Services x 5. 6418.20,( Director pitlothing equireme y' 6. 6418,244 LighfI g ;: 7. 6418:20(Q). Notices: ,, - 8. 64:1.20.R.,osler of.',,i, d ees 9. ,,,e; 6418.20(S tecords a , reatment. Yen are to . cerise th( - operation of your business by the above date, Contfnuingto opeate the business in the City without a license violates Arcadia Municip l 'Code Section 6211, which constitutes a misdemeanor. r Per Arcadia vIturicipal Code Section 6418.23 (attached) you may appeal this decision within ten (10) days of the date if thus notice, Said appeal must be made,zn venting and delivered to the undersigned by Monday, September 27, 2010. • If you have any questions, please contact me at (626) 574 -5430 or at svergel©ci.arcadia.ca.us. Sincerely, / Silva Vergel Business License Officer C: Helen R. Lee, Property Owner 240 West Huntington Drive Enclosure Post Office Box 60021 Arcadia, CA 91066 -6021 (626) 574.5415 (626) 447.3309 Fax www.. C1. arcarila.ca, u, �� y Iwrwrprw.sd Awudl 1. INl „ MEMORANDUM Police ` b R Police Department DATE: July 1, 2008 TO: Detective John Bonomo FROM: Reserve Officer Jack Orswell RE: Summary of Massage Therapist Business Inspections On July 1, 2008, Mike Daleo and I conducted unannounced inspections of six businesses offering massage therapy services, to determine if the businesses are complying with the regulations of the Arcadia Municipal Code. During the inspections, we were accompanied by Jo Coles, Cindy Norman and Daniel Shiao of the Los Angeles County Unity Coalition. After entering each business, we identified ourselves and asked to see the owner or manager. We explained to the business owner or manager the purpose of the inspection was to determine if the business was in compliance with the Arcadia Municipal Code (AMC). We had printouts of AMC 6418.19 (Operations) which identify 21 specific items which are required for businesses offering or providing massage therapy services. The following is a summary of our findings: 1) Spa Thai Essence —1010 South Baldwin Avenue, #201. We spoke with Jintana Indachai, the business owner and a licensed massage therapist. Ms. Indachai has a current Massage Therapist Identification Card, which she presented when asked. An inspection of the facility found there was no lighting in one of the treatment rooms and insufficient lighting in another room [6418.19 (J)]; the business had a mattress on the floor of one room [6418.19 (P); the business did not post the notice as required by AMC 6418.19 (S); the business does not maintain a roster of all massage therapists and employees [6418.19 (T)]; and the business does not maintain records of treatment as required by AMC 6418.19 (U). Ms. Indachai was given a copy of AMC 6418.19 (Operations) with the violations circled, and she stated she would make the necessary efforts to correct the observed violations. Ms. Indachai was told that a re- inspection of the business would be conducted in about another month. 2) JC Acupuncture Center — 400 North Santa Anita Avenue, #201. We spoke with Lin Jiao the receptionist and Xiu Mei Guang. Ms. Guang stated she has a current Massage Therapist Identification Card, but was unable to produce it when asked [6418.19 (A)]. An inspection of the facility found several stuffed chairs and a sofa in one of the treatment rooms [6418.19 (P); the doors on the treatment rooms had locks on the doors [6418.19 (Q)]; the business did not post the notice as required by AMC 6418.19 (S); the business does not maintain a roster of all massage therapists and employees [6418.19 (T)]; and the business does not maintain records of treatment as required by AMC 6418.19 (U). Ms. Jiao was given a copy of AMC 6418.19 (Operations) with the violations circled, and was asked to give the copy to the owner or manager of the business in order to make the necessary corrections. Ms. Jiao was told that a re- inspection of the business would be conducted in about another month or two. 3) Orchid Spa —1004 North Santa Anita Avenue. We spoke with Lian Yu, who provides facial treatments only. An inspection of the facility found the business did not post the notice as required by AMC 6418.19 (S); the business does not maintain a roster of all massage therapists and employees [6418.19 (T)]; and the business does not maintain records of treatment as required by AMC 6418.19 (U). Ms. Yu was given a copy of AMC 6418.19 (Operations) with the violations circled, and she stated she would give the copy to the owner of the business in order to make the necessary corrections. Ms. Yu was told that a re- inspection of the business would be conducted in about another month or two. 4) Best Health Center — 25 North Santa Anita Avenue, Suite C. We spoke with Jieman Wu, who is a licensed massage therapist. Ms. Wu has a current Massage Therapist Identification Card, which she presented When asked. An inspection of the facility found the doors on the treatment rooms had locks on the door handles [6418.19 (Q)]; the business did not post the notice as required by AMC 6418.19 (S); the business does not maintain a roster of all massage therapists and employees [6418.19 (T)]; and the business does not maintain records of treatment as required by AMC 6418.19 (U). Ms. Wu was given a copy of AMC 6418.19 (Operations) with the violations circled, and she stated she would give the copy to the owner of the business in order to make the necessary corrections. Ms. Wu was that massage services could not be performed after 9pm, as the posted office hours indicated the office was open until lOpm. Ms. Wu was told that a re- inspection of the business would be conducted in about another month or two, 5) Health Therapy Center — 608 and 610 East Live Oak Avenue. We spoke with Jim Li, the owner of the business and a licensed massage therapist. Mr. Li has a current Massage Therapist Identification Card, which he presented when asked. An inspection of the facility found the doors on the treatment rooms had locks on the door handles [6418.19 (Q)]; the business did not post the notice as required by AMC 6418.19 (S); the business does not maintain a roster of all massage therapists and employees [6418.19 (T)]; and the business does not maintain records of treatment as required by AMC 6418.19 (U). Mr. Li was given a copy of AMC 6418.19 (Operations) with the violations circled, and he stated he would make the necessary efforts to correct the observed violations. Mr. Li was told that a re- inspection of the business would be conducted in about another month. 6) Santa Anita Health Center —115 east Live Oak Avenue, Suite 102. We spoke with Yongdan Zhang, a licensed massage therapist. Ms. Zhang has a current Massage Therapist Identification Card, which she presented when asked. An inspection of the facility found several stuffed chairs covered with towels in one of the treatment rooms [6418.19 (P); the doors on the treatment rooms had locks on the doors [6418.19 (Q)]; the business did not post the notice as required by AMC 6418.19 (S); the business does not maintain a roster of all massage therapists and employees [6418.19 (T)]; and the business does not maintain records of treatment as required by AMC 6418.19 (U). Ms. Zhang was given a copy of AMC 6418.19 (Operations) with the violations circled, and was asked to give the copy to the owner or manager of the business in order to make the necessary corrections. Ms. Zhang was told that a re- inspection of the business would be conducted in about another month or two. If you should have any questions, please contact me. Jack Orswell #2237 09/17/08 08 -4645 On 09/10/08, at 1800 hrs, Officer Orswell and I, along with representatives from Arcadia Fire Department, Arcadia Code Enforcement and Arcadia Building Department Inspector, inspected Orchid Spa, 1004 N. Santa Anita, Arcadia. We talked to Hung, Helen, Receptionist. The owner was not available. This was a follow up inspection from our visit on 7/01/08. Our purpose was to check to see if the previous violations had been corrected. We found the same violations had not been corrected which were: Notices posted stating that IN COOPERATION WITH THE ARCADIA POLICE DEPARTMENT OUR DOORS ARE TO REMAIN UNLOCKED AT ALL TIMES FOR PERIODIC INSPECTION TO INUSRE OUR PROFESSIONALISM, Roster of Employees and Records of Treatment. See attachment from Arcadia Police Department. As part of our visit we confirmed a valid license for Massage Therapist Shuang, Lisa Li who was working at the time. Craig Stogner, Arcadia Fire Department, inspected the location and found the following violations: remove extension cords, improper use of multi -plug outlets in room 3, service portable fire extinguisher, need one more emergency light. The violations must be corrected within 14 days or by 9/24/08. A copy of the violations was provided to Hung to give to the owner. Robert Swanson, Arcadia Code Enforcement and Jeff Wang, Business Inspector, found the following violations: AMC 9405.1, remove compartment for washer and dryer. No building permits are on file for this washer and dryer and it does not meet the handicapped requirements for a restroom, AMC 8110, California Building Code 105.1 requires an owner to obtain a building permit for all required tenant improvements, remove portable sauna unit and vanity in hallway or submit plans to Planning and Building Services for approval and obtain required permits, AMC 6318,19C, requires that all employees shall wear clothing similar to uniforms worn in a medical office, 6318.19M, one permanently installed soap dispenser and one single service towel dispenser shall be provided at the restroom hand wash tank. In addition, pictures of violations are attached. These violations must be corrected by 10/15/08. A copy was given to Hung to give to the owner. Reports from Arcadia Fire, Code Enforcement and Building Inspector are attached. ARCADIA POLICE DEPARTMENT For Agency Use Only INCIDENT REPORT Case No. /- 11. TYPE, LOCATION AND TIME OF INCIDENT I � Type of Incident t G7 400e Da►rkrPl.te Location of Odcurrence Premise Occurred Date Day Time � /� r on/ o+ N • cl4I44 AN II C Q I�Y� 00,44 By Between or � � d - �� gad Date and Time Reported Beat/RD Date Day Time P--( 11) a Hes. 1 and I II. REPORTING PARTY ❑ VICTIM ❑ OWNER ❑ R/O ❑ SUBJECT ❑ I Driver's License # Last Name First Name Middle Race Sex Birthdate (Mo/Day/Year) Nv rvG N-6 - rs A- F 5 -ot3 -6 1 Residence Address City State Zip Code Res # Cell # Busi s$ Ade;;o r School yttended City State Zip Code BU i yt I II. REPORTING PARTY ❑ VICTIM ❑ OWNER ❑ R/O ❑ SUBJECT D I . Driver' s Lice # Last Name First Name Middle Race Sex Birthdate (Mo/Day/Vear) Residence Address City State Zip Code Res # Cell # Business Address or School Attended City State Zip Code Bus # I HI. VEHICLE INFORMATION 1 Year, Make, Model, Style, Color, License Plate w /State Suspect Vehicle ❑ Victim Vehicle ❑ Other Involved Vehicle ❑ I IV. PROPERTY DESCRIPTION I Artide/Make Model Number Serial Number Color Lost/Stolen/Damaged /Found Value 1. 2. 3. 4. A Jfr L ,_ C tlf 5. T ota l ❑ Property Continuation Page Value: Officer and ID Date Supervisor and ID # a k24S5 q- _6 D. CAPUTO *33Q 1 ( cli Page i of ARCADIA POLICE DEPARTMENT For Agency Use Only INCIDENT REPORT - NARRATIVE Case No. 0 -Y64 s£. 4-TrAc Officer and ID # Date Supervisor and ID # Date �n. r g'41-0S1 Page of ow i p.1 y. 1't: HUNS. Page 1 of 2 1 I .. _ ARTICLE VI BUSINESSES. PROFESSIONS. TRADES AND OCCUPATIONS ='3 1 PI R 1 ENTERTAINMENT ENTERPRISE,,S :� CR 45 1 o N L�� � mt —1=06 �'�/ --- 26 fix, i oo m ' Y% ` 6418.19. OPERATIONS. �' ' .. .. 5 ki -... 1 p . _ „,- , (A) Identification Cards. Each massage therapist shall at all times have in his or her possession •;- the Massage Therapist Identification Card required by this Division and a valid photo identification. Such card and identification shall be provided to City regulatory officials upon ..,i. I demand. Each owner and/or operator shall at all times have in his or her possession the Owner /Operator Identification Card required by this Division and a valid photo identification. Such card and identification shall be provided to City regulatory officials upon demand. ' (B) Display of License. Each massage therapist shall display the Business License Certificate issued pursuant to this Division in an open and conspicuous place on the business premises where massage therapy services are performed. (C) Clothing. Each massage therapist and all other employees shall be fully clothed at all times. Clothing shall be fully opaque, nontransparent uniforms, similar to uniforms wtln in medical , :i; offices, and shall provide complete covering of the genitals, pubic area, bu s, anal area and 7 chest area. r (D) Sterilizing Equipment. Each massage therapist shall provide and maintain at the business , location where the massage is performed adequate equipment for disinfecting and sterilizing instruments used in massage. (E) Covering. Each massage therapist shall provide to all patrons clean, sanitary and opaque coverings capable of covering the patron's specified anatomical areas, including the genital, anus -- and chest area. Reuse is prohibited unless the covering is adequately cleaned. (F) Linen. Towels and linen shall be changed and laundered promptly after each use Separate cabinets or containers shall be provided for the storage of clean and soiled towels and linen. (G) Advertising. No massage therapist operating under this Division shall place, publish or i distribute, or cause to be placed, published or distributed, any advertising matter that depicts i. nudity or semi -nudity or employs language in the text of such advertising that would reasonably suggest to a prospective patron that any other services are available other than those services authorized by this Division. (H) Discrimination. No massage therapist may discriminate or exclude patrons on the basis of their race, sex, religion, age, handicap or any other classification protected under federal or state - laws, rules or regulations. y. (I) Inspections and Searches. The business owner /operator, and massage therapist, as a a condition to the issuance of each Massage Therapist Identification Card, Owner /Operator I ' Identification Card and Business License, shall be deemed to consent to the inspection of the 1” business premises by the City Development Services Department, Fire Department, Police Department and the Los Angeles County Health Department for the purpose of determining that the provisions of this Division or other applicable laws or regulations are met. • (J) Lighting. The lighting in each massage room shall be at least one (1) sixty -watt white light bulb - and shall be activated at all times while a patron is in such room or enclosure. No strobe flashing lights may be used. No colored Tights shall be used nor shall any coverings be used which change the color of the primary light source. (K) Ventilation. Ventilation shall be provided in accordance with the applicable provisions of the building and construction codes adopted by the City of Arcadia. (L) Building Permits. All building, plumbing and electrical installations shall be installed under permit and inspected by the Development Services Department. Such installations shall be ` Installed in accordance with the applicable provisions of the building and construction codes ' adopted by the City of Arcadia. (M) Bath Facilities. A minimum of one (1) toilet and one (1) separate washbasin shall be provided for patrons. Soap or detergent and hot running water shall be provided to patrons and employees -- at all times and shall be located within close proximity to the area devoted to the performance of 1. massage therapy services. A permanently installed soap dispenser, filled with soap, and a single i:aervice towel dispenser shall be provided at the restroom hand wash sink. No bar soap may be ii used. A trash receptacle shall be provided in each toilet room. , 1L4 httn:// municinalcodes .lexisnexis.com/codes/arcadia/ DATA/TiTI.F06/PART 1 PNTP.RT -. 9/1/7nnR o4 a.1 Y. vrbA K I IONS. Page 2 of 2 - (N) Separate Rooms. If male and female patrons are to be treated simultaneously, the following ' . - . shall be provided: separate treatment rooms, separate dressing rooms and separate toilet i ■ facilities for, each patron. — (0) Maintenance. Ail,facilities where massage therapy services are offered must be in good repair and shall be thoroughly cleaned and sanitized each day the business is in operation. All It walls, floors and ceilings of each restroom and shower area shall be easily cleanable. ,, , , (P) Massage Table. A massage table shall be provided in each massage room or enclosure and the massage shall be performed on this massage table. The tables shall have a minimum height of eighteen inches (18 "). Two -Inch (2 ") thick foam pads with maximum width of four feet (4') may •- be used on a massage table and must be covered with durable, washable plastic or other waterproof material. Beds, floor mattresses and waterbeds are not permitted on the business premises. (0) Doors. No massage therapy services shall be given within any room or enclosure that is fitted • with a door capable of being locked. The business premises' exterior doors and any doors separating the waiting or reception area from the remainder of the premises shall remain I unlocked during business hours. • (R) Posting. Each service offered, the price thereof and the minimum length of time such service is performed shall be posted in a conspicuous public location on the business premises. No ' , services shall be performed and no sums shall be charged for such services other than those " a (S) N tires. The following notice shall be conspicuously posted in a IocatI niwithin the business h = = massage therapy services are performed that is easily- visible to any person entering the 4 f • - - mises and in each massage room or enclosure: IN COOPERATION WITH THE ARCADIA POLICE DEPARTMENT QUR DOORS ARE TO I REMAIN UNLOCKED AT ALL TIMES FOR PERIODIC INSPECTION TO INSURE OUR PROFESSIONALISM. oster of Employees. The business owner and /or operator shall maintain a register of all •- ssage therapists and employees, showing the name, nicknames and aliases used by the massage therapist or employee, home address, age, birth date, gender, height, weight, color of hair and eyes, phone numbers, social security number, date of employment and termination, if 1 any, and duties of each employee. The above information concerning each massage therapist ij and employee shall be maintained at the premises of the business for a period of two (2) years .; -r' following termination. The business owner and /or operator shall make the register of massage . therapists and employees available immediately for inspection by the City regulatory officials •n demand at all reasonable times. A O ecords of Treatment. The business owner and/or operator shall keep a record of the dates ours of each treatment or service, the name and address of the patron, the name of the massage therapist administering such service and a description of the treatment or service 3 A rendered. A short medical: history form shall be completed by the massage therapist to determine If the patron has any communicable diseases, areas of pain, high blood pressure or any physical condition that may be adversely affected by massage. These records shall be prepared prior to I administering any massage or treatment, and shall be retained for a period of twenty -four (24) months after such treatment or service. These records shall be open to inspection upon demand s only by officials charged with enforcement of this Division and for no other purpose. The City regulatory officials shall periodically inspect the records to ensure compliance with this Division. Such records shall be kept at the business. The information fumished or secured as a result of .. any such records shall be used only to ensure and enforce compliance with this Division, or any other applicable State or Federal laws, and shall remain confidential. Any unauthorized t. disclosure or use of such information by any officer or employee of the City shall constitute a misdemeanor. ..N ¢4 U • o f « previous 1 next » F 4 . . • ¢ 11: t ' 4: ha a• .: • 41; httn:// municinalcodes .lexisnexis.com/codes /arcadia/ DATA/TITLE06/PART 1 ENTERT... 9/3/2008 6418.19. OPERATIONS. Page 1 of 2 ARTICLE VI BUSINESSES, PROFESSIONS. TRADES AND OCCUPATIONS I PART 1 ENTERTAINMENT ENTERPRISES ( 0k 0 spy 1 j 0 PA A 6418.19. OPERATIONS. G � ` I SO rs *I (A) Identification Cards. Each massag therapist shall at all times have in his or her possession the Massage Therapist identification Card required by this Division and a valid photo L-( g 1{ identification. Such card and identification shall be provided to City regulatory officials upon demand. Each owner and/or operator shall at all times have in his or her possession the Owner /Operator Identification Card required by this Division and a valid photo identification. Such ,- card and identification shall be provided to City regulatory officials upon demand. r Z (B) Display of License. Each massage therapist shall display the Business License Certificate IOL., issued pursuant to this Division in an open and conspicuous place on the business premises where massage therapy services are performed. (C) Clothing. Each massage therapist and all other employees shall be fully clothed at all times. Clothing shall be fully opaque, nontransparent uniforms, similar to uniforms wain in medical offices, and shall provide complete covering of the genitals, pubic area, buttpcks, anal area and chest area. (D) Sterilizing Equipment. Each massage therapist shall provide and maintain at the business location where the massage is performed adequate equipment for dislhfecting and sterilizing - instruments used in massage. (E) Covering. Each massage therapist shall provide to all patrons clean, sanitary and opaque coverings capable of covering the patron's specified anatomical areas, including the genital, anus and chest area. Reuse is prohibited unless the covering is adequately cleaned. (F) Linen. Towels and linen shall be changed and laundered promptly after each use. Separate cabinets or containers shall be provided for the storage of clean and soiled towels and linen. (G) Advertising. No massage therapist operating under this Division shall place, publish or distribute, or cause to be placed, published or distributed, any advertising matter that depicts nudity or semi -nudity or employs language in the text of such advertising that would reasonably suggest to a prospective patron that any other services are available other than those services authorized by this Division. (H) Discrimination. No massage therapist may discriminate or exclude patrons on the basis of their race, sex, religion, age, handicap or any other classification protected under federal or state laws, rules or regulations. (I) Inspections and Searches. The business owner /operator, and massage therapist, as a condition to the issuance of each Massage Therapist Identification Card, Owner /Operator Identification Card and Business License, shall be deemed to consent to the inspection of the business premises by the City Development Services Department, Fire Department, Police Op .� artment and the Los Angeles County Health Department for the purpose of determining that ie provisions of this Division or other applicable laws or regulations are met. (J) Lighting. The lighting in each massage room shall be at least one (1) sixty-watt white light bulb '\ and shall be activated at all times while a patron is in such room or enclosure. No strobe flashing lights may be used. No colored lights shall be used nor shall any coverings be used which change the color of the primary light source. (K) Ventilation. Ventilation shall be provided in accordance with the applicable provisions of the building and construction codes adopted by the City of Arcadia. (L) Building Permits. All building, plumbing and electrical installations shall be installed under permit and inspected by the Development Services Department. Such installations shall be installed in accordance with the applicable provisions of the building and construction codes adopted by the City of Arcadia. (M) Bath Facilities. A minimum of one (1) toilet and one (1) separate washbasin shall be provided for patrons. Soap or detergent and hot running water shall be provided to patrons and employees at all times and shall be located within close proximity to the area devoted to the performance of massage therapy services. A permanently installed soap dispenser, filled with soap, and a single service towel dispenser shall be provided at the restroom hand wash sink. No bar soap may be used. A trash receptacle shall be provided in each toilet room. h•tn mnnicin.iIci .lec 1.2•.igne\1; corn codes arcadia .DAT A. CITLEO6.P_ \R -T 1 F`;TFRF... 5 ?Q 2008 6418.19. OPERATIONS. Page 2 of 2 (N) Separate Rooms. If male and female patrons are to be treated simultaneously, the following shall be provided: separate treatment rooms, separate dressing rooms and separate toilet facilities for each patron. (0) Maintenance. All facilities where massage therapy services are offered must be in good repair and shall be thoroughly cleaned and sanitized each day the business is In operation. AO walls, floors and ceilings of each restroom and shower area shall be easily cleanable. (P) Massage Table. A massage table shall be provided in each massage room or enclosure and the massage shall be performed on this massage table. The tables shall have a minimum height of eighteen inches (18 "). Two -inch (21 thick foam pads with maximum width of four feet (4') may be used on a massage table and must be covered with durable, washable plastic or other waterproof material. Beds, floor mattresses and waterbeds are not permitted on the business premises. (Q) Doors. No massage therapy services shall be given within any room or enclosure that is fitted with a door capable of being locked. The business premises' exterior doors and any doors separating the waiting or reception area from the remainder of the premises shall remain unlocked during business hours. (R) Posting. Each service offered, the price thereof and the minimum length of time such service is performed shall be posted in a conspicuous public location on the business premises. No services shall be performed and no sums shall be charged for such services other than those •• -d. (S) •tices. The following notice shall be conspicuously posted in a location within the business wh :: massage therapy services are performed that is easily visible to any person entering the • =mises and in each massage room or enclosure: IN COOPERATION WITH THE ARCADIA POLICE DEPARTMENT (BUR DOORS ARE TO REMAIN UNLOCKED AT ALL TIMES FOR PERIODIC INSPECTION TO INSURE OUR PROFESSIONALISM. (T) ster of Employees. The business owner and /or operator shall maintain a register of all ma age therapists and employees, showingjhe name, nicknames and aliases used by the ssage'therapist or employee, home address, age, birth date, gender, height, weight, color of air and eyes, phone numbers, social security number, date of employment and termination, if any, and duties of each;emploYee. Tha-0above Information concerning each massage therapist and employee shall be maintained at the premises of the business for a period of two (2) years following termination. The business owner and /or operator shall make the register of massage therapists and employees available immediately for inspection by the City regulatory officials po demand at all reasonable times. (U) R cords of Treatment. The business owner and /or operator shall keep a record of the dates urs of each treatment or service, the name and address of the patron, the name of the m sage therapist administering such service and a description of the treatment or service rendered. A short medical history form shall be completed by the massage therapist to determine if the patron has any communicable diseases, areas of pain, high blood pressure or any physical condition that may be adversely affected by massage. These records shall be prepared prior to administering any massage or treatment, and shall be retained for a period of twenty -four (24) months after such treatment or service. These records shall be open to inspection upon demand only by officials charged with enforcement of this Division and for no other purpose. The City regulatory officials shall periodically inspect the records to ensure compliance with this Division. Such records shall be kept at the business. The information fumished or secured as a result of any such records shall be used only to ensure and enforce compliance with this Division, or any other applicable State or Federal laws, and shall remain confidential. Any unauthorized disclosure or use of such information by any officer or employee of the City shall constitute a misdemeanor. 8418.19 « previous next » hrtn nnmiciniloodes ioxkneti; rrnn ones. nrondin DATA TFTl Flit- PART 1 .RNTr PT ; , C ^tifiR �e. _ ......11P T r ' , � ' ARCADIA FIRE DEPARTMENT Date .SENT to , og Nok,Iiir iii i 4 FIRE PREVENTION BUREAU DBA O R G 14 1 SPA 0" it<s.u:! q■ 630 SOUTH BALDWIN AVENUE P \ :1� ARCADIA, CA 91007 /Oa 4 / N S474 /1 ti irk (626) 574 4104 (626) 445.1819 FAX Business Address OCCY# C6/ ❑ No violations noted (NVN). Thank you for your cooperation with the Arcadia Fish Department during your Fire and Life Safety Inspection. 1 ga Your attention is directed to the Items checked below. These violations mu be corrected in order to meet minimum Fire and Life Safety Requirements. For clarification of the items noted, please refer t gi the comments section FIRE PROTECTION SYSTEMS 'ELECTRICAL HAZARDS Service portable fire extinguishers) - 906.2 �: Improper use of zip cords or extension cords -605,5 Fire extinguisher(s) required -906.1 B. Improper use of multi -plug outlets - 605.4 Fire extinguisher(s) mounting required -906.7 Electrical ❑ panel access -605.3 ❑ Fire sprinkler- 5 year certification required - 901.8.1 ❑ Correct electrical hazard -605.1 ❑ Fire sprinkler system maintenance required - 901.6 ❑ Fire alarm system maintenance required - 901.6 EXIT REQUIREMENTS ❑ Hood and Duct - fire system service required - 9016 ❑ Exit obstruction - 1028.3 ❑ Hood and Duct - system cleaning required - 901.6 ❑ Aisle obstn, i - 1014.4 ❑ Exit doom - peretan - 1008.1.8 HOUSEKEEPING VIOLATIONS ❑ Exit dogr'lockmg devices - 10081.8.3 ❑ Fire resistive construction - 703.1 ❑ Corridor obstruction -1028 3 ❑ Firs assembly testing and maintenance - 703.4 ❑ Stairway obstruction - 1028.3 ❑ Improper storage of combustible materials - 315,2 ❑ Exit sign illumination - 1011.2 ❑ No storage allowed in boiler /mechanical/electrical rooms - 3152.3 ❑ Exit signs required - two or more exits -1011 1 ❑ Improper use of combustible decorative material - 807 ❑ Emergency backup exit lighting - 1027.5 ❑ Combustble vegetation - 304.1.2 SPECIAL HAZARDS GENERAL REQUIREMENTS ❑ Permit required - App 1 105.1 ❑ Address numbers - 5051 ❑ Extreme hazard - App 1 110.1 ❑ Knox Box required - 506.1 ❑ Other hazards - ❑ Secure compressed gad cylinders, tanks, containers - 3003 5 COMMENTS: la) (Zr ft".0,/f /_lX T1- /VS t 0 A.." C"rcDc)S.i� IM QROpr a. Us(- of- H7 - rt. k. p . Mt r, s . i Its Rev ^.-1 3 .S E a1 v le,. fa�2 t Flit �,C7'1,v� ua 5!-ar. Ail 0 0 r . Afee: ,!. P"Mc2.5 r q 4/1/.0r. 3r T9 < w 7r, - i3,TTV0+} You are hereby notified to correct the items checked above within 14 days, or prior to -5 i 2 `( ,c26" A re- inspection will be held on or after this date at no charge. A reinspection fee may be assessed and billed by the City of Arcadia if corrections are not made prior to this re- inspection and a subsequent re- inspection is necessary. I have read this statement and understand that a fee may be charged if corrections are not made in a timely manner and additional re- inspections are necessary Contact Person Signature: X 4 61 &/\.1 V Date: ' /0 - .:b ; Inspector's Name: S -,t_ ID#: /0 7 Company: P /'/3 Captain's ID# FPB 101 Arcadia Fire Department • Occupancy Quick Attack Plan Occupany ID Selected: 061411 Name: ORCHID SPA FP Occupancy Number. 08149 Address: 1004 N SANTA ANITA District 17 Sub-District City: ARCADIA State: CA 91000 Station: 107 - Station License No.: Phone No.: (628)264 -1867 Fax No.: Map kilo Main Floor Stories Estimated Values Map Page: Lance: Above Grade: 1 Property: Latitude: Width: Below Grads: Contents: Longitude: Ares: Full/Partial: 0 Commercial Units: Residential Units: Bslldlag Information Occupancy Use: B - Office, Professional or Service Business Structure Type: Building Status: Construction Type: Roof Type: Detector Type: Power Supply: Auto. Extinguisher: On -Site Materials or Products Contacts Vitaterna, Mark 01 priority - Day Ph.: (310)324 -6132 Night Ph.: (310)218 -3809 QAP001(100) Page: 1 Printed: 09/09/2001 16:55 :16 ORCHID SPA, 1004 N. SANTA ANITA _... ! - , A "•,i.^., I , .i i ' '' 7 A =i 0 's , = '="=•=4 : ": i. 1'4% kk • ' " ', '^ ,, ' ."----7,..r."11 ,,,-=',,A. • i == 'A' = , Front view ,,, tN • `,,i4ti`:=1P, . , • 1" i ' ' ' Remove extension cords Service fire extinguisher • Illegal electrical device 11 l ,;� _ l ; . September 15, 2008 ris • o, , . Mark Vitatema 0 4341 1/ty of os Orchid Spa 1004 N. Santa Anita Ave. Ci ty of Arcadia, CA 91006 A rcadia Re: Commercial Code Enforcement Notice of Violation at 1004 N. Santa Anita Ave. in Arcadia Dear Business Owner, Development Recently the City of Arcadia staff conducted an inspection at the Orchid Spa at Services 1004 N. Santa Anita in Arcadia. At this inspection, staff identified the following Department violations of the Arcadia Municipal Code (AMC): 1. AMC 9405.1 Remove compartment for washer and dryer. No building permits are on, file for this washer and dryer and it does Jason Kruckeberg not meet the handicapped requirements for a restroom. Correct Development Services as necessary. Director 2. AMC 8110, California Building Code (CBC) 105.1 requires an owner to obtain a building permit for all required tenant improvements. Remove portable sauna unit and vanity in hallway or submit plans to Planning and Building Services for approval and obtain required permits. Correct as necessary. 3. AMC 6418.19C requires that all employees shall wear clothing similar to uniforms worn in a medical office. 4. AMC 6418.19M requires a permanently installed soap dispenser be provided at the restroom hand wash sin Notice is hereby given that all violation(s) must be corrected by October 15, 2008. Failure to abate the violation by this date may result in the issuance of an administrative citation that would include a monetary fine and/or additional penalty. Thank you in advance for your cooperation in resolving the noted violations. Additionally, to ensure compliance with the Arcadia Municipal Code, you must provide Code Services with a floor plan of the business indicating which activities are performed in each room and provide Code Services with a copy of your roster of all employees and/or independent contractors along with copies of their Massage Therapist ID cards. Furthermore, AMC Section 6418.5 limits the operational hours for a massage therapist to 7AM to 9PM. Therefore, there must be no massage activities after 9PM, and these hours of operation must be conspicuously displayed. 240 West Huntington Drive Post Office Box 60021 Arcadia, CA 91066 -6021 (626) 574-5414 Mark Vitaterna Orchid Spa, 1004 N. Santa Anita Ave. Re: Notice of Violation September 15, 2008 — Page 2 Should you have any questions or concerns regarding this matter, please contact Robert Swanson at (626) 574-5421. City Hall is open from 7:30AM- 5:30PM Monday thru Thursday and 7:30AM- 4:30PM on Friday. City Hall will be closed on September 26 and October 10, 2008. Sincer , Robert Swanson Code Services Officer c: Arcadia Police Department Business License Services Building Services Firm Orchid Spa Account # 048480 Finn Orchid Spa Bus. Status Active Firm (Add'll Lic. Status Active Street 1004 N Santa Anita Ave Aoot No 048480 City Arcadia, CA 91006 License 048480 Location Inside Loc. Type Commercial Phone (626) 254-1867 Mall (Add'i) Alt Phone Mall Addr 1002 N Santa Anita Ave Start Date 12/12/2007 Mali City Arcadia, CA 91006 Close Date Bus. Rate RetalVServlce BID Area FPB BID Rate Fire Inspection Ownership Sole Proprietorship Gee Area Last Rea Update 09/05/2008 mk Insp. Area Insp. Status Summary Screen Owner 1 Mark Vitatema Title Owner Phone (310) 324.6132 License Issued 12/12/2007 Application New Application Llosnse Expire 11/30/2008 Renewal Annual (end of 12 months) NAIC Code 812990 - All Other Personal Services SIC Code 7299001- Miscellaneous Personal Services, Not Elsewhere Classified Bus Type 72 - PERSONAL SERVICES APN FEIN - Mailing List True BEAN REIN — Special Cond Yes { 1 s r 3 I 7 � f � ! k-yt a , � § F t: I i z s " a � q 6�i ` SAL 3` ,. ` fl.., J9' ( p ... y R 1 �' P.< ue 4F � ` ., s • a . .; e` 1,-, ' "' - ' fc'' ' C b � �g�. }. f - y y t U L 1 �" i„ o f 1 i - 4 :C lt ..' ; s L ' r � '` � ?:' { « W ,. am` f t W t c x }F Py Q d. &s 1 Jz� Y G '� lF ;! .« 4 ,E M1 - ' , . 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' E _ > f Y b iR ' N � { C FA£ Y 'vY w Y ' ✓ v �, ',,,,,''':-,;%:,-.."-,i,,:-,1,"!', Y. r te' ' y rd's - ,,. ry F h 5 ' s � D ° fJ3 f r, ° !` � F ar Ot + 't:::,.':::-';3.";'.. 8r � ` '" 1 , w �Z " ', r ' 5 i & IC '' 1 ''''''::ttl;.F,I i t';:,'1 .1 ',1‘' 'r'' 411%1; i '''''''''''...'„ ,'...1 ' t:',... *;,„ if , 71 , ;i - . ,tic-: : i l'-,./•-•^-• i ',. f•••• `•• • .',....4. 1-i ' '.,-.. • y :, , , Vii; a 1 t, ,- . , ' ' .'... '',,--'.;: ';','-'4','$ r .„ ., i , gyy ,,...,.... r, ,,,.:.,„ � y y 2 g r 3 � ' r 5i X1 �r zz X'' (, s 3 a d y ��� x� v fi j 4 a n� fi r ' � F 3 # �: n� fj 4.'X' pr k . . Y 1. � ` g / 6' ■ K 12/01/08 08 -4645 On 11/20/08, at 1900 hrs, Officer Orswell and I, along with representatives from Arcadia Fire Department and Arcadia Code Enforcement inspected Orchid Spa, 1004 N. Santa Anita, Arcadia, and spoke with Receptionist Sy, Karen. The Manager we spoke to last time, Hung, Helen, was not present. John Lo, Arcadia Police Department Volunteer in Patrol was used as a translator. This was a follow up inspection from 9/10/08. Our purpose was to check to see if previous violations had been corrected. We found the following violations: Roster of employees were not available, Records of treatment were not available. See attachment from Arcadia Police Department. This was their third notice. A copy was given to Sy to give to Manager Hung. Jill Perumean, Arcadia Fire Department, inspected the Io6ation and found the violations: service fire extinguisher, discontinue use of extension cords, multi - plug adapters must plug directly into wall outlets -cords cannot disappear into ceiling unless in hard conduit. The violations must be corrected within 7 days or by 12/20/08. A copy was given to Sy to give to Manager Hung. Robert Swanson, Arcadia Code Enforcement found that all previous violations except for AMC 8110, California Building Code (CBC) 105.1 requires an owner to obtain a building permit for all required tenant improvements. Remove portable sauna unit and vanity in hallway or submit plans to Planning and Building Services for approval and obtain required permits. A copy was given to Sy to give to Manager Hung. Reports from Arcadia Fire and Code Enforcement are attached. ARCADIA POLICE DEPARTMENT For Agency Use Only Incident Report C iivG ° t 08- 4.61 I. Type, Location, and Time of Incident i Type of Incident L►T\ C®Da. Cali n.rti n1 Location of Occurrence Premise Occurred Date Day Time la 4 N. S A ita Aft r1A �yrlrneee/az Between b 1 I / Z'/ f 'n14- 00 0 Date and Time Reported Beat/RD Date Day Time %/ /20 /0 g I T Lea 1 4T1S and II. Reporting Party [ J Victim [ ] Owner [ ] RIO [ ] Subject [ ] I Driver's License # Last Name First Name Middle Race Sex Birthdate (Mo /Day /Year) s y g,AffeKJ A- F Residence Address City State 'Zip Code Res # Cell # Business Address or School Attended City State Zip Code vge 1p 594 Bus# `/ 1064 4 SAN ANrri) A a !olio -ZS 'C -1 gbr II, Reporting Party [ ] Victim [ ] Owner [ 1 R/0 [ ] Subject [ 1 I Driver's License # Last Name First Name Middle Race Sex Birthdate (Mo /Day/Year) Residence Address City State Zip Code Res# Cell # Business Address or School Attended City State Zip Code Bus # III. Vehicle Information Year, Make, Model, Style, Color, License Plate w /State - Suspect Vehicle [ j Victim Vehicle [ 1 Other Involved Vehicle [ J I IV. Property Description I Article /Make Model Number Serial Number Color Lost/Stolen /Damaged /Found Value 1. 7 3, 4, 5, ❑ Property Continuation Page Total Value: Officer an ji ID # Date Supervisor an Date M, Do ' 2-g-5 ! z o f o � D. � UTO # 330 1 For Agency Use Only ARCADIA POLICE DEPARTMENT Fo No. Incident Report — Narrative` D g - (14.6 Ste. A rmattgD Officer and ID # Date Supervisor and ID # Date ikA 2A/ 1241 /6 8 _ _t Date 1 I \ j 0F3 Name of Business ©''L( 0 5P4 Responsible Person VA 59 Address (704 U $ SW TY1 x .A(ciltap ?IS Telephone Number � 24° / 't I / V 6418.19. OPERATIONS. , � Po i €. Of- lit OC o (A) Identification Cards. Each massage therapist shall at all times have in his or her possession the Massage Therapist Identification Card required by this Division and a valid photo identification. Such card and identification shall be provided to City regulatory officials upon demand. Each owner and /or operator shall at all times have in his or her possession the Owner /Operator Identification Card required by this Division and a valid photo identification. Such card and identification shall be provided to City regulatory officials upon demand. (B) Display of License. Each massage therapist shall display the Business License Certificate issued pursuant to this Division in an open and conspicuous place on the business premises where massage therapy services are performed. (C) Clothing. Each massage therapist and all other employees shall be fully clothed at all times. Clothing shall be fully opaque, nontransparent uniforms, similar to uniforms worn in medical offices, and shall provide complete covering of the genitals, pubic area, buttocks, anal area and chest area (D) Sterilizing Equipment. Each massage therapist shall provide and maintain at the business location where the massage is performed adequate equipment for disinfecting and sterilizing instruments used in massage. (E) Covering. Each massage therapist shall provide to all patrons clean, sanitary and opaque coverings capable of covering the patron "s specified anatomical areas, including the genital, anus and chest area. Reuse is prohibited unless the covering is adequately cleaned. (F) Linen. Towels and linen shall be changed and laundered promptly after each use Separate cabinets or containers shall be provided for the storage of clean and soiled towels and linen. (G) Advertising. No massage therapist operating under this Division shall place, publish or distribute, or cause to be placed, published or distributed, any advertising matter that depicts nudity or semi - nudity or employs language in the text of such advertising that would reasonably suggest to a prospective patron that any other services are available other than those services authorized by this Division. (H) Discrimination. No massage therapist may discriminate or exclude patrons on the basis of their race, sex, religion, age, handicap or any other classification protected under federal or state laws, rules or regulations. (I) Inspections and Searches. The business owner /operator, and massage therapist, as a condition to the issuance of each Massage Therapist Identification Card, Owner /Operator Identification Card and Business License, shall be deemed to consent to the inspection of the business premises by the City Development Services Department, Fire Department, Police Department and the Los Angeles County Health Department for the purpose of determining that the provisions of this Division or other applicable laws or regulations are met. (J) Lighting. The lighting in each massage room shall be at least one (1) sixty -watt white light bulb and shall be activated at all times while a patron is in such room or enclosure. No strobe flashing lights may be used. No colored lights shall be used nor shall any coverings be used which change the color of the primary light source. (K) Ventilation. Ventilation shall be provided in accordance with the applicable provisions of the building and construction codes adopted by the City of Arcadia. (L) Building Permits. All building, plumbing and electrical installations shall be installed under permit and inspected by the Development Services Department. Such installations shall be installed in accordance with the applicable provisions of the building and construction codes adopted by the City of Arcadia. (M) Bath Facilities. A minimum of one (1) toilet and one (1) separate washbasin shall be provided for patrons. Soap or detergent and hot running water shall be provided to patrons and employees at all times and shall be located within close proximity to the area devoted to the performance of massage therapy services. A permanently installed soap dispenser, filled with soap, and a single service towel dispenser shall be provided at i the restroom hand wash sink. No bar soap may be used. A trash receptacle shall be provided in each toilet room. 1 (N) Separate Rooms. If male and female patrons are to be treated simultaneously, the following shall be provided: separate treatment rooms, separate dressing rooms and separate toilet facilities for each patron. (0) Maintenance. All facilities where massage therapy services are offered must be in good repair and shall be thoroughly cleaned and sanitized each day the business is in operation. All walls, floors and ceilings of each restroom and shower area shall be easily cleanable. (P) Massage Table. A massage table shall be provided in each massage room or enclosure and the massage shall be performed on this massage table. The tables shall have a minimum height of eighteen inches (18"). Two - inch (2") thick foam pads with maximum width of four feet (4') may be used on a massage table and must be covered with durable, washable plastic or other waterproof material. Beds, floor mattresses and waterbeds are not permitted on the business premises. (Q) Doors. No massage therapy services shall be given within any room or enclosure that is fitted with a door capable of being locked. The business premises" exterior doors and any doors separating the waiting or reception area from the remainder of the premises shall remain unlocked during business hours. (R) Posting. Each service offered, the price thereof and the minimum length of time such service is performed shall be posted in a conspicuous public location on the business premises. No services shall be performed and no sums shall be charged for such services other than those posted. (S) Notices. The following notice shall be conspicuously posted in a location within the business where massage therapy services are performed that is easily visible to any person entering the premises and in each massage room or enclosure: IN COOPERATION WITH THE ARCADIA POLICE DEPARTMENT OUR DOORS ARE TO REMAIN UNLOCKED AT ALL TIMES FOR PERIODIC INSPECTION TO INSURE OUR PROFESSIONALISM. � oster of Employees. The business owner and/or operator shall maintain a register of all massage • employees, showing the name, nicknames and aliases used by the massage therapist or employee, home address, age, birth date, gender, height, weight, color of hair and eyes, phone numbers, social security number, date of employment and termination, if any, and duties of each employee. The above information concerning each massage therapist and employee shall be maintained at the premises of the business for a period of two (2) years following termination. The business owner and /or operator shall make the register of massage therapists and employees available immediately for inspection by the City regulatory officials upon demand at all = onable times. (U) ecords of Treatment. The business owner and /or operator shall keep a record of the dates and hours of La c , treatment or service, the name and address of the patron, the name of the massage therapist administering such service and a description of the treatment or service rendered. A short medical history form shall be completed by the massage therapist to determine if the patron has any communicable diseases, areas of pain, high blood pressure or any physical condition that may be adversely affected by massage. These records shall be prepared prior to administering any massage or treatment, and shall be retained for a period of twenty -four (24) months after such treatment or service. These records shall be open to inspection upon demand only by officials charged with enforcement of this Division and for no other purpose. The City regulatory officials shall periodically inspect the records to ensure compliance with this Division. Such records shall be kept at the business. The information furnished or secured as a result of any such records shall be used only to ensure and enforce compliance with this Division, or any other applicable State or Federal laws, and shall remain confidential. Any unauthorized disclosure or use of such information by any officer or employee of the City shall constitute a misdemeanor. 6418.19 2 NOTICE OF VIOLATION <(� P S` 0* , Date: // v v ARCADIA FIRE DEPARTMENT ! � ` FIRE PREVENTION BUREAU DBA O C /1 I d s 04 'or 630 SOUTH BALDWIN AVENUE Q T , �� r 4t }' ••• ARCADIA, CA 91007 ) 00 4 ! )- 5/) {a nl l °e4.„ait,ao (626) 574 -5104 (626) 445 -1819 FAX Business Address OCCY# ❑ No violations noted INVN) Thank you for your cooperation with the Arcadia Fire Department during your Fire and Lrfe Safety Inspection ( Your attention is directed to the items checked below- These violations must be corrected in order to meet minimum Fire and Life Safety Requirements For clarification of the items noted, please refer to the comments section. FIRE PROTECTION SYSTEMS ELECTRICAL HAZARDS Service portable fire extinguishers) - 906 2 i Improper use of zip cords or extension cords - 605.5 Fire extinguisherls) required - 906 1 Improper use of multi -plug outlets - 605.4 ❑ Fire extinguishers) mounting required - 906.7 1 ❑ Electrical panel access - 605 3 ❑ Fire sprinkler - 5 year certification required - 901.6.1 ❑ Correct electrical hazard - 605 1 ❑ Fire sprinkler system maintenance required - 901 6 ❑ Fire alarm system maintenance required- 901.6 EXIT REQUIREMENTS ❑ Hood and Duct - fire system service required - 901 6 ❑ Exit obstruction - 1028.3 ❑ hood and Duct - system cleaning required - 901 6 ❑ Aisle obstruction - 1014.4 0 Exit doors + ` eration - 1008 1 8 HOUSEKEEPING VIOLATIONS ❑ Exit door foaking devices - 1008.1 8 3 ❑ Fire resistive construction - 703 1 ❑ Cor dot obstruction - 1028.3 ❑ Fire assembly testing and maintenance - 703 -4 ❑ Stairway obstruction -1028 3 ❑ Improper storage of combustible materials - 315.2 ❑ Exit sign illumination - 1011 2 ❑ No storage allowed in boileNmechanical/electncal rooms - 315 2 3 ❑ Exit signs required - two or more exits - 1011 1 ❑ Improper use of combustible decorative material - 807 ❑ Emergency backup exit lighting - 1027.5 ❑ Combustible vegetation - 304 1 2 SPECIAL HAZARDS GENERAL. REQUIREMENTS ❑ Permil required - App 1 105 1 ❑ Address numbers - 505.1 . ❑ Extreme hazard - App 1 110.1 ❑ Knox Box required - 506 1 ❑ Other hazards - ❑ Secure compressed gas cylinders, tanks, containers - 3003 5 COMMENTS i) a,'(ll g+ 1 ,v 1?.. A A t' -t - L. \ . j ,,; I i,) I) 9m +tt u7_ ; Ai '_ :.Y, .� t. .-4" )D ,_ .'r )-1; - J Y ,�I T . 'u -. 1 .A I �ti .�i1.L.t i f)t ';, ,t„, ,l ,l� .„,,,,.I .0 i P. 1 i ,..Id fL (.t 1 -d l �G-1. i 1 f1 ) 1.1 \. Li..,,, _. ;, .�/� 'jf V I Reinspection Fee will be assessed. ) i - You are hereby notified to correct the items checked above within 7 days, or prior to �G ` � - J ' s A re- inspection will be held on or after this date. A reinspection fee may be assessed and billed by the City of Arcadia if corrections are not made prior to this re- inspection and a subsequent re- inspection is necessary. 1 have read this statement and understand that a fee may be charged if corrections are not made in a timely manner and additional re-inspections are necessary 1 Contact Person Signat4re., ) J ( r' ?�rl --.' D ate: , +�` ) L) ..._ _. Inspector's Name ( � d > . i ,i. I f " !,tn1 !at ^ � ) ..1 Company: ---- Captain's ID #: FPB 102 i 0 4t/ RAO . • vor hu . ii. joint � L nItY llt t1. MEMORANDUM Development Services Department TO: Mike Daleo, FROM: Robert Swanson SUBJECT: Inspection done on November 20, 2008 at 100.1 N. Santa Anita Ave. DATE: November 26, 2008 On November 20, 2008, I inspected the subject business to verify compliance of the Notice of Violation dated September 15, 2008. I have enclosed a copy of this Notice of Violation. As of November 20, 2008, violation #2 is not in compliance due to an open building permit for the construction of a new shower and plumbing. Compliance has been accomplished for violations #1, 3 & 4 . A copy of the floor plan of the business indicating which activities are performed in each room has been provided. 3/23/09 08 -4645 On 3/12/09, at 1730 hrs, Officer Orswell and I, along with representatives from Arcadia Fire Department and Arcadia Code Enforcement inspected Orchid Spa, 1004 N. Santa Anita, Arcadia, and spoke with Receptionist Zhang, Shao Hong. The Manager we spoke to last time, Hung, Helen, was not present. Massage Therapists present were Zhang (MT08140) and Zhou, Wei (MT08134) and were both valid. John Lo, Arcadia Police Department Volunteer in Patrol was used as a translator. This was a follow up inspection from 11/20/08. Our purpose was to check to see if previous violations had been corrected. We found the following violation again: Records of treatment were not available. See attachment from Arcadia Police Department. This was their fourth notice. A copy was given to Zhang to give to Manager Hung. Jill Perumean, Arcadia Fire Department, inspected the location and found no violations. Terry Moore - Korse, Arcadia Code Enforcement found that all previous violations except for excess signage In windows. A copy will be mailed to owner. Additional Information Information provided by Helen Hung by telephone. 80% of business is Facials and Nails -$65 per hour 20% is Massage Therapy -$65 per hour Their hours are Monday through Sunday, 1000 to 1900 hrs for all services. Their records show the following massage therapists working at this location: Name DOB CDL Shu Jun Ma 11/06/58 D3189693 Peittua Chen 5/07/63 D1126592 Shao Hong Zhang 6/06 D6862164 Wei Zhou 12/21/58 D3188797 Yan Jing Zhang 7/14/65 D8592882 Ying Liu 4/25/66 D6800819 Li Yang 6/30/64 D7822227 Yiting Liu 10/29/66 D6910876 Lionyu Hao 10/30/65 B6358106 Shuang Li D8589318 ARCADIA POLICE DEPARTMENT For Agency Use Only Incident Report Cate o. ; 0 6 —i1-6- 1 I. Type, Location, and Time of Incident I Type of Incident C(7 (6D C c.)442/ lU (i/JC, Location of Occurrence Premise Occurred Date (Oct 1-1-it Day Time /Oo Le IUD .CA 4 A 11.11A !'U min 1 12d 1 d L Be / tween b 3 I t � . rt, I/30 Date and Time Reported ��1L�� 7 Beat/RD Date Day Time 3/12 f tf73 f 6 and b II. Reporting Party [ ] Victim [ 1 Owner [ ] R/O [ 1 Subject [ 1 I Driver's License # Last Name First Name Middle Race Sex Blrthdate (Mo /Day/Vear) 74 N A-0 gel nIC, f}. F Residence Address City State Zip Code Ros`ii Cell # Buss ess Address or School Attended City State Zip Code CeL Hi 0 ' S � Bus # • � it* �> Q NI ' lU i4fl -C AC/ 4 C A 6z4 80 I II. Reporting Party [ ] Victim [ 1 Owner [ 1 R/O 1 ] Subject [ ] I Driver's License # Last Name First Name Middle Race Sex Birthdate (Mo /Day/Year) Residence Address City State ZIp Code Res # Cell # Business Address or School Attended City State Zip Code Bus # Ill. Vehicle Information Year, Make, Model, Style, Color, License Plate w/State Suspect Vehicle [ ) Victim Vehicle [ ] Other Involved Vehicle [ ) IV. Property Description Article/Make Modes Number Series Number Color Lost/Stolen/Damaged/Found Value 1. 2. 3. 4. 5. 0 Property Continuation Page Total Value: Officer and ID # Date / Supervisor and ID # Date 6 t ' U3 / L, ( e\ o.... of For Agency Use Only ARCADIA POLICE DEPARTMENT c No �y Incident Report — Narrative — —� • Officer and ID # Date Supervls. • ID # Date ,30 21 D5/Z3 / �, . 1 V ll/ A Pape -- of Date 31 t zl 02) Name of Business MU-it lI) SPA Responsible 'erson 9+1)0 fk) Olv■ ZNAAA Address Gs 4 K.) Si4 J A i lfii ` t �I Telephone Number r° �° ( S�= B7 6418.19. OPERATIONS. / 4 A-p- kvc (A) Identification Cards. Each massage therapist shall at all times have in his or her possession the Massage Therapist Identification Card required by this Division and a valid photo identification. Such card and identification shall be provided to City regulatory officials upon demand. Each owner and/or operator shall at all times have in his or her possession the Owner /Operator Identification Card required by this Division and a valid photo identification. Such card and identification shall be provided to City regulatory officials upon demand. (B) Display of License. Each massage therapist shall display the Business License Certificate issued pursuant to this Division in an open and conspicuous place on the business premises where massage therapy services are performed. (C) Clothing. Each massage therapist and all other employees shall be fully clothed at all times. Clothing shall be fully opaque, nontransparent uniforms, similar to uniforms worn in medical offices, and shall provide complete covering of the genitals, pubic area, buttocks, anal area and chest area. (D) Sterilizing Equipment. Each massage therapist shall provide and maintain at the business location where the massage is performed adequate equipment for disinfecting and sterilizing instruments used in massage. (E) Covering. Each massage therapist shall .provide to all patrons clean, sanitary and opaque coverings capable of covering the patron "s specified anatomical areas, including the genital, anus and chest area. Reuse is prohibited unless the covering is adequately cleaned. (F) Linen. Towels and linen shall be changed and laundered promptly after each use. Separate cabinets or containers shall be provided for the storage of clean and soiled towels and linen. (G) Advertising. No massage therapist operating under this Division shall place, publish or distribute, or cause to be placed, published or distributed, any advertising matter that depicts nudity or semi - nudity or employs language in the text of such advertising that would reasonably suggest to a prospective patron that any other services are available other than those services authorized by this Division. (H) Discrimination. No massage therapist may discriminate or exclude patrons on the basis of their race, sex, religion, age, handicap or any other classification protected under federal or state laws, rules or regulations. (I) Inspections and Searches. The business owner /operator, and massage therapist, as a condition to the issuance of each Massage Therapist Identification Card, Owner /Operator Identification Card and Business License, shall be deemed to consent to the inspection of the business premises by the City Development Services Department, Fire Department, Police Department and the Los Angeles County Health Department for the purpose of determining that the provisions of this Division or other applicable laws or regulations are met. (J) Lighting. The lighting in each massage room shall be at least one (1) sixty -watt white light bulb and shall be activated at all times while a patron is in such room or enclosure. No strobe flashing lights may be used. No colored lights shall be used nor shall any coverings be used which change the color of the primary light source. (K) Ventilation. Ventilation shall be provided in accordance with the applicable provisions of the building and construction codes adopted by the City of Arcadia. (L) Building Permits. All building, plumbing and electrical installations shall be installed under permit and inspected by the Development Services Department. Such installations shall be installed in accordance with the applicable provisions of the building and construction codes adopted by the City of Arcadia. (M) Bath Facilities. A minimum of one (1) toilet and one (1) separate washbasin shall be provided for patrons. Soap or detergent and hot running water shall be provided to patrons and employees at all times and shall be located within close proximity to the area devoted to the performance of massage therapy services. A permanently installed soap dispenser, filled with soap, and a single service towel dispenser shall be provided at r tlhe restroom hand wash sink. No bar soap may be used. A trash receptacle shall be provided in each toilet room. (N) Separate Rooms. If male and female patrons are to be treated simultaneously, the following shall be provided: separate treatment rooms, separate dressing rooms and separate toilet facilities for each patron. (0) Maintenance. All facilities where massage therapy services are offered must be in good repair and shall be thoroughly cleaned and sanitized each day the business is in operation. All walls, floors and ceilings of each restroom and shower area shall be easily cleanable. (P) Massage Table. A massage table shall be provided in each massage room or enclosure and the massage shall be performed on this massage table. The tables shall have a minimum height of eighteen inches (18 " "). Two -inch (2 ") thick foam pads with maximum width of four feet (4') may be used on a massage table and must be covered with durable, washable plastic or other waterproof material. Beds, floor mattresses and waterbeds are not permitted on the business premises. (Q) Doors. No massage therapy services shall be given within any room or enclosure that is fitted with a door capable of being locked. The business premises" exterior doors and any doors separating the waiting or reception area from the remainder of the premises shall remain unlocked during business hours. (R) Posting. Each service offered, the price thereof and the minimum length of time such service is performed shall be posted in a conspicuous public location on the business premises. No services shall be performed and no sums shall be charged for such services other than those posted. (S) Notices. The following notice shall be conspicuously postedin a locat pm within the business where massage therapy services are performed that is easily visible to any person entering the premises and in each massage room or enclosure: IN COOPERATION WITH THE ARCADIA POLICE DEPARTMENT OUR DOORS ARE TO REMAIN UNLOCKED AT ALL TIMES FOR PERIODIC INSPECTION TO INSURE OUR PROFESSIONALISM. (T) Roster of Employees. The business owner and/or operator shall maintain a register of all massage therapists and employees, showing the name, nicknames and aliases used by the massage therapist or employee, home address, age, birth date, gender, height, weight, color of hair and eyes, phone numbers, social security number, date of employment and termination, if ' any, and duties of each employee. The above information concerning each massage therapist and employee shall be maintained at the premises of the business for a period of two (2) years following termination. The business owner and/or operator shall make the register of massage therapists and employees available immediately for inspection by the City regulatory officials upon demand at all r- . enable times. ,s1 D - cords of Treatment. The business owner and/or operator shall keep a record of the dates and hours of treatment or service, the name and address of the patron, the name of the massage therapist administering such service and a description of the treatment or service rendered. A short medical history form shall be completed by the massage therapist to determine if the patron has any communicable diseases, areas of pain, high blood pressure or any physical condition that may be adversely affected by massage. These records shall be prepared prior to administering any massage or treatment, and shall be retained for a period of twenty-four (24) months after such treatment or service. These records shall be open to inspection upon demand only by officials charged with enforcement of this Division and for no other purpose. The City regulatory officials shall periodically inspect the records to ensure compliance with this Division. Such records shall be kept at the business. The information furnished or secured as a result of any such records shall be used only to ensure and enforce compliance with this Division, or any other applicable State or Federal laws, and shall remain confidential. Any unauthorized disclosure or use of such information by any officer or employee of the City shall constitute a misdemeanor. 6418.19 Col " thS Pall-41 (fir i "C c al'44 Pt,t1 w i 1 7-46 t44 A- J oi,J j UM't e, - l5 (N &mit iou t oc d uu t - t e'c , Massage Therapy Business Activities Primary Business 0 Acupuncture ❑ Medical Office ❑ Day Salon or Spa ❑ Chiropractor ❑ Physical Therapist �Al L S /_ 1 FAO ks Name of Medical Professional or Business Owner Present at time of inspection? ❑ Yes Telephone Number ❑ No Scheduled Hours at Location UM Ls FIVAA{S 1 N IF-ty2ka () j Primary Business Massage Therapy P i) t 0110 1 Monday (0-1 g- ~I (5A-vvt) t <`�. ticun E`I'uesday Wk ON 31 't 2 "/ °(2) $ednesday ia'rhursday 12F'riday 2 B'Sunday Percentage of Income Sources Primary Business 00 `�' Massage Therapy Hourly Rate NA-1 (.5 — 4 �( Primary Business -5 l Massage Therapy //÷/L Massage Therapists Present at the time of the Inspection Name MT ID # Mo ZH4 J vt4-i- v; i ea 6-1 ZHDL1 1441 08134 Daleo, Mike From: Terry Moore Sent: Thursday, March 12, 2009 7 PM To: Daleo, Mike Subject: Massage Inspections 3/12/09 Per our inspections of March 12 ,2009 Orchid Spa — Excessive signage in windows. Urban Retreat — No violations at time of inspection. 1 West Duarte Road- Need to submit floor plan for extra space. 18 East Duarte Road — No violation. Business to close by end of month. 28 East Duarte Road — No violations at time of inspection.. 3/16/2009 6/23/09 08 -4645 On 4/14/09, at 1230 hrs, Officer Orswell and I inspected Orchid Spa, 1004 N. Santa Anita, Arcadia, and spoke with Massage Therapist Chen, Pei Hua. The Manager we spoke to last time, Hung, Helen, was not present. Chen had a current Massage Therapist license (MT 08120). This was a follow up inspection from 3/12/09. Our purpose was to check to see if previous violations had been corrected. The previous violation of not having Records of Treatment was corrected. Chen showed us the Records of Treatment and they met the ordinance requirements. Additional Information There were no customers in the business but there was a F/A reading a book that said she was there to give facials if someone wanted one She said she was a student and would hang out at the business on weekends to get work. She could not be exact about how many facials she did or how much she charged. She said that she would earn about $20-$30 dollars a day. She may be an unlicensed massages therapist but without customers we were unable to confirm her duties at the business. We will attempt to inspect the business again on a weekend. kRCADIA POLICE DEPARTMENT ' For Agency Use Only Case No. NCIDENT REPORT gC ; 06 - -4-b4 -5 I. TYPE, LOCATION AND TIME OF INCIDENT Type of Incident Cl (() O v C W /4 kl C.� Date Day Time Location of Occurrence Premise Occurred ■ only c> (eV 4 (0 `t SUrLI 123 v I C) n1` SA�rA ANA rA _ I'2Gi A cd Between Date Day Time Date and Time Reported Beat/RD GI ! T f VI i 2 o HU l B and 1:::> 1I. REPORTING PARTY 0 VICTIM 0 OWNER 0 RIO ❑ SUBJECT 0 I Driver's License # Last Name First Name Middle Race Sex Birthdate (Mo/Day/Year) Residence Address City State Zip Code Res # pelf # Busine �rA or School Attended City State Zip -Code c��c 14.11 %� i -Z 4_ 1 a� 1 1 190 4" N. SANY1A AN ITil AV A20191 Cry 1 11. REPORTING PARTY ❑ VICTIM 0 OWNER CI ' RIO D SUBJECT Cl I , Driver's . Ucense # Last Name First Name Middle Race Sex Birthdate (Mo/Day/Year) Residence Address City State Zip Code Res # Cell # Business Address or School Attended City State Zip Code Bus # 1 111. VEHICLE INFORMATION Year, Make, Model, Style, Color, License Plate w /State Suspect Vehicle ❑ Victim Vehicle ❑ Other Involved Vehicle ❑ IV. PROPERTY DESCRIPTION Article/Make Model Number Serial Number Color Lost/Stolen/Damaged /Found Value 1. 2. 3, 4. 5. Total ❑ Property Continuation Page Value: Officer and ID # Date Supervisor and ID # Date iu . 3610,yb k - OE •C i 1 Z 3/01 Parma of ARCADIA POLICE DEPARTMENT For Agency use only INCIDENT REPORT - NARRATIVE Case No. 08- 4(45 O er an_ d ID t z4 3S Ot Supervisor an Date 2 50 , ( /1.- p.n. (1f Date 1 4 1.o f:9 Name of Business 001: - i -tQ f%•A Responsible Person 1-6. LOA) Address (GO4 1J M. �-f ' A Telephone Number bi ( S4' 1661 6418.19. OPERATIONS. t h 0 (A) Identification Cards. Each massage therapist shall at all times have in his or her possession the Massage Therapist Identification Card required by this Division and a valid photo identification. Such card and identification shall be provided to City regulatory officials upon demand. Each owner and /or operator shall at all times have in his or her possession the Owner /Operator Identification Card required by this Division and a valid photo identification. Such card and identification shall be provided to City regulatory officials upon demand. (B) Display of License. Each massage therapist shall display the Business License Certificate issued pursuant to this Division in an open and conspicuous place on the business premises where massage therapy services are performed. (C) Clothing. Each massage therapist and all other employees shall be fully clothed at all times. Clothing shall be fully opaque, nontransparent uniforms, similar to uniforms worn in medical offices, and shall provide complete covering of the genitals, pubic area, buttocks, anal area and chest area. (D) Sterilizing Equipment. Each massage therapist shall provide and maintain at the business location where the massage is performed adequate equipment for disinfecting and sterilizing instruments used in massage. (E) Covering. Each massage therapist shall provide to all patrons clean, sanitary and opaque coverings capable of covering the patron "s specified anatomical areas, including the genital, anus and chest area. Reuse is prohibited unless the covering is adequately cleaned. (F) Linen. Towels and linen shall be changed and laundered promptly after each use. Separate cabinets or containers shall be provided for the storage of clean and soiled towels and linen. (G) Advertising. No massage therapist operating under this Division shall place, publish or distribute, or cause to be placed, published or distributed, any advertising matter that depicts nudity or semi -nudity or employs language in the text of such advertising that would reasonably suggest to a prospective patron that any other services are available other than those services authorized by this Division. (H) Discrimination. No massage therapist may discriminate or exclude patrons on the basis of their race, sex, religion, age, handicap or any other classification protected under federal or state laws, rules or regulations. (I) Inspections and Searches. The business owner /operator, and massage therapist, as a condition to the issuance of each Massage Therapist Identification Card, Owner /Operator Identification Card and Business License, shall be deemed to consent to the inspection of the business premises by the City Development Services Department, Fire Department, Police Department and the Los Angeles County Health Department for the purpose of determining that the provisions of this Division or other applicable laws or regulations are met. (3) Lighting. The lighting in each massage room shall be at least one (1) sixty -watt white light bulb and shall be activated at all times while a patron is in such room or enclosure. No strobe flashing lights may be used. No colored lights shall be used nor shall any coverings be used which change the color of the primary light source. (K) Ventilation. Ventilation shall be provided in accordance with the applicable provisions of the building and construction codes adopted by the City of Arcadia. (L) Building Permits. All building, plumbing and electrical installations shall be installed under permit and inspected by the Development Services Department. Such installations shall be installed in accordance with the applicable provisions of the building and construction codes adopted by the City of Arcadia. (M) Bath Facilities. A minimum of one (1) toilet and one (1) separate washbasin shall be provided for patrons. Soap or detergent and hot running water shall be provided to patrons and employees at all times and shall be located within close proximity to the area devoted to the performance of massage therapy services. A permanently installed soap dispenser, filled with soap, and a single service towel dispenser shall be provided at the restroom hand wash sink. No bar soap may be used. A trash receptacle shall be provided in each toilet room. (N) Separate Rooms. If male and female patrons are to be treated simultaneously, the following shall be provided: separate treatment rooms, separate dressing rooms and separate toilet facilities for each patron. (0) Maintenance. All facilities where massage therapy services are offered must be in good repair and shall be thoroughly cleaned and sanitized each day the business is in operation. All walls, floors and ceilings of each restroom and shower area shall be easily cleanable. (P) Massage Table. A massage table shall be provided in each massage room or enclosure and the massage shall be performed on this massage table. The tables shall have a minimum height of eighteen inches (18 " "). Two -inch (2 " ") thick foam pads with maximum width of four feet (4') may be used on a massage table and must be covered with durable, washable plastic or other waterproof material. Beds, floor mattresses and waterbeds are not permitted on the business premises. (Q;) Doors. No massage therapy services shall be given within any room or enclosure that is fitted with a door capable of being locked. The business premises" exterior doors and any doors separating the waiting or reception area from the remainder of the premises shall remain unlocked during business hours. (R) Posting. Each service offered, the price thereof and the minimum length of time such service is performed shall be posted in a conspicuous public location on the business premises. No services shall be performed and no sums shall be charged for such services other than those posted. (S) Notices. The following notice shall be conspicuously posted in a location;within the business where massage therapy services are performed that is easily visible to any person , entering the premises and in each massage room or enclosure: IN COOPERATION WITH THE ARCADIA POLICE DEPARTMENT OUR DOORS ARE TO REMAIN UNLOCKED AT ALL TIMES FOR PERIODIC INSPECTION TO INSURE OUR PROFESSIONALISM. (T) Roster of Employees. The business owner and/or operator shall maintain a register of all massage therapists and employees, showing the name, nicknames and aliases used by the massage therapist or employee, home address, age, birth date, gender, height, weight, color of hair and eyes, phone numbers, social security number, date of employment and termination, if any, and duties of each employee. The above information concerning each massage therapist and employee shall be maintained at the premises of the business for a period of two (2) years following termination. The business owner and/or operator shall make the register of massage therapists and employees available immediately for inspection by the City regulatory officials upon demand at all reasonable times. (U) Records of Treatment. The business owner and/or operator shall keep a record of the dates and hours of each treatment or service, the name and address of the patron, the name of the massage therapist administering such service and a description of the treatment or service rendered. A short medical history form shall be completed by the massage therapist to determine if the patron has any communicable diseases, areas of pain, high blood pressure or any physical condition that may be adversely affected by massage. These records shall be prepared prior to administering any massage or treatment, and shall be retained for a period of twenty -four (24) months after such treatment or service. These records shall be open to inspection upon demand only by officials charged with enforcement of this Division and for no other purpose. The City regulatory officials shall periodically inspect the records to ensure compliance with this Division. Such records shall be kept at the business. The information furnished or secured as a result of any such records shall be used only to ensure and enforce compliance with this Division, or any other applicable State or Federal laws, and shall remain confidential. Any unauthorized disclosure or use of such information by any officer or employee of the City shall constitute a misdemeanor. 6418.19 Massage Theranv Business Activities Primary Business D Acupuncture ❑ Medical Office k ay Salon or Spa ❑ Chiropractor ❑ Physical Therapist ❑ Other Name of Medical Professional or Business Owner Present at time of inspection? ❑ Yes Telephone Number t Scheduled Hours at Location Primary Business Massage Therapy O Monday O Tuesday O Wednesday ' 0 Thursday ❑ Friday O Saturday ❑ Sunday Percentage of Income Sources Primary Business Massage Therapy Hourly Rate Primary Business Massage Therapy Massage Therapists Present at the time of the Inspection Name MT ID # T &l i-kia T 0i3 i 110 a r?JDS o (- ��2��rt�in�r�� �D a71 5 3/11/2010 08 -4645 On 02/05/2010, at 1130 hrs, Officer Orswell and I inspected, along with Terry Moore - Korse, Code Enforcement, Jill Perumean, Fire Dept, Silva Vergel, Business License Officer, and Jeff Wang, Building Dept, inspected Orchid Spa, 1004 N. Santa Anita, Arcadia, and spoke with Balila, Marie, receptionist. Jeff Wang acted as our interpreter. Helen Ho, owner, was not present. This was a follow up inspection from 6/14/09. Our purpose was to check to see if there were any new violations. We found the following: Identification cards, clothing similar to uniforms worn in medical offices and no records of treatment (not current and not complete). A copy of our inspection report was given to Marie to give to owner. Jill Perumean, Arcadia Fire Dept, found the following: seMce fire extinguisher annually, surge protectors shall be plugged directly into wall outlets not the surge protectors or extension cords. They have 14 days to correct these issues or prior to 02/27/2010. A copy of the inspection report was given to Marie to give to owner. Terry Moore - Korse, Code Enforcement, documented the following: On February 05, 2010 the task force inspected the subject business. When we arrived at the location the facility was open for business. When we arrived at the facility it appeared that the place was open for business. We checked licenses of the individual massage therapists. The massage therapist that is employed by the owner did not have her massage ID card with her. She has to carry that with her at all times. I sent a Notice of Violation to the owner and the massage therapist to get a copy of the ID and have it at the facility at all times while Yuli Qin is working. See attached Notices of Violation. Additional Information Hours are 1000 to 2100 hrs, seven days a week. Marie did not know the percentage of business massages brought in. Primary business, Facials, is $30 -$65 per hour. Massages are $65 per hour. Qin, Yuli, MT 09073, expires 11/10/2010. There were no customers present. &. -4; /11 (r ILRCADIA POLICE DEPARTMENT Fq[ Aganoy Uselpnly Case No. NCIDENT REPORT • an. ag.. (.6 1/4(- I. TYPE, LOCATION AND TIME OF INCIDENT I type of Incident &17 Cz x 62.E 1 a A-IJ C.O Premise Occurred Date Day Time Location of Occurrence on/or ?4 C 'm L Between 0.1/0 S//0 (31 "? 0 �(� U � N � ST7 ' � � � ' "' I Beat/RD Date Day Time Date and Time Reported and [� cD /C 113 N12S. . i g I1. REPORTING PARTY O VICTIM 0 OWNER 0 RIO 0 SUBJECT O I Driver's License # Last Name First Name Middle Race Sex Birthdate (Mo /Day/Year) 6 A-Li' LA- WI 4- F Residence Address City State Zip Code Res # , . Oil # 1 Busm s Addr ss or School Attended City State Zip GQde 1 0 U4 N • SJ M - A-NI'(A- AeaD k 64 I II: PARTY:O ' 1 VICT'tM!O OWHEAM 'Weis $ 0:1ECTI].f Dr : Li # Last Name First Name Middle Race Sex Birthdate (Mo/Day/Year) Residence Address City State Zip Code Res # Cell# Business Address or School Attended City State Zip Code Bus # • 1111. VEHICLE INFORMATION I Year, Make, Model, Style, Color, License Plate w /State Suspect Vehicle ❑ Victim Vehicle ❑ Other Involved Vehicle 0 I IV. PROPERTY DESCRIPTION I Article /Make 'Model Number Serial Number Color Lost/Stolen/Damaged/Found Value 1. • 2. • 3. 4. A , ar L C. 5. 'Total ❑ Property Continuation ge 'Value: Date Supervise ID # ;1 Officer and 10 tit D QW CJ • , d` 4. Zi 3S 3/11 Page of PA-- • Date f - h ' 1 0 Name of Business 0 1 C) 4 :.) P4 , Responsible Person l,�l\ 1 I l, PA LI Lk Address 1 004 N P. 5 T etlt , t. 2 `i1 0)0 ► S x x '11 �1 ,� • Telephone Number b Z-10 f Z. ` - ( et, 7 6418.19. OPERATIONS. e a dentification Cards. Each massage therapist shall at all times have in his or her possession the Massage apist Identification Card required by this Division and a valid photo identification. Such card and identification shall be provided to City regulatory officials upon demand. Each owner and/or operator shall at all times have in his or her possession the Owner /Operator Identification Card required by this Division and a valid photo identification. Such card and identification shall be provided to City regulatory officials upon demand. (B) Display of License. Each massage therapist shall display the Business License Certificate issued pursuant to this Division in an open and conspicuous place on the business premises where massage therapy services are ormed. lothing. Each massage therapist and all other employees shall be fully clothed at all times. Clothing shall 1 l lly opaque, nontransparent uniforms, similar to uniforms worn in medical' offices, and shall provide {.0 complete covering of the genitals, pubic area, buttocks, anal area and che�st: (D) Sterilizing Equipment. Each massage therapist shall provide and maintain at the business location where the massage is performed adequate equipment for disinfecting and sterilizing instruments used in massage. (E) Covering. Each massage therapist shall provide to all patrons clean, sanitary and opaque coverings capable of covering the patron "s specified anatomical areas, including the genital, anus and chest area. Reuse is prohibited unless the covering is adequately cleaned. (F) Linen. Towels and linen shall be changed and laundered promptly after each use. Separate cabinets or containers shall be provided for the storage of clean and soiled towels and linen. (G) Advertising. No massage therapist operating under this Division shall place, publish or distribute, or cause to be placed, published or distributed, any advertising matter that depicts nudity or semi - nudity or employs language in the text of such advertising that would reasonably suggest to a prospective patron that any other services are available other than those services authorized by this Division. (H) Discrimination. No massage therapist may discriminate or exclude patrons on the basis of their race, sex, religion, age, handicap or any other classification protected under federal or state laws, rules or regulations. (I) Inspections and Searches. The business owner /operator, and massage therapist, as a condition to the issuance of each Massage Therapist Identification Card, Owner /Operator Identification Card and Business License, shall be deemed to consent to the inspection of the business premises by the City Development Services Department, Fire Department, Police Department and the Los Angeles County Health Department for the purpose of determining that the provisions of this Division or other applicable laws or regulations are met. (J) Lighting. The lighting in each massage room shall be at least one (1) sixty -watt white light bulb and shall be activated at all times while a patron is in such room or enclosure. No strobe flashing lights may be used. No colored lights shall be used nor shall any coverings be used which change the color of the primary light source. (K) Ventilation. Ventilation shall be provided in accordance with the applicable provisions of the building and construction codes adopted by the City of Arcadia. (L) Building Permits. All building, plumbing and electrical installations shall be installed under permit and inspected by the Development Services Department. Such installations shall be installed in accordance with the applicable provisions of the building and construction codes adopted by the City of Arcadia. (M) Bath Facilities. A minimum of one (1) toilet and one (1) separate washbasin shall be provided for patrons. Soap or detergent and hot running water shall be provided to patrons and employees at all times and shall be located within close proximity to the area devoted to the performance of massage therapy services. A permanently installed soap dispenser, filled with soap, and a single service towel dispenser shall be provided at the restroom hand wash sink. No bar soap may be used. A trash receptacle shall be provided in each toilet room. . (N) Separate Rooms. If male and female patrons are to be treated simultaneously, the following shall be provided: separate treatment rooms, separate dressing rooms and separate toilet facilities for each patron. (0) Maintenance. All facilities where massage therapy services are offered must be in good repair and shall be thoroughly cleaned and sanitized each day the business is in operation. All walls, floors and ceilings of each restroom and shower area shall be easily cleanable. (P) Massage Table. A massage table shall be provided in each massage room or enclosure and the massage shall be performed on this massage table. The tables shall have a minimum height of eighteen inches (18 '). Two - inch (2") thick foam pads with maximum width of four feet (4') may be used on a massage table and must be covered with durable, washable plastic or other waterproof material. Beds, floor mattresses and waterbeds are not permitted on the business premises. (Q) Doors. No massage therapy services shall be given within any room or enclosure that is fitted with a door capable of being locked. The business premises" exterior doors and any doors separating the waiting or reception area from the remainder of the premises shall remain unlocked during business hours. (R) Posting. Each service offered, the price thereof and the minimum length of time such service is performed shall be posted in a conspicuous public location on the business premises. Nokservices shall be performed and no sums shall be charged for such services other than those posted. (S) Notices. The following notice shall be conspicuously posted in a location within the business where massage therapy services are performed that is easily visible to any person entering the premises and in each massage room or enclosure: IN COOPERATION WITH THE ARCADIA POLICE DEPARTMENT OUR DOORS ARE TO REMAIN UNLOCKED AT ALL TIMES FOR PERIODIC INSPECTION TO INSURE OUR PROFESSIONALISM. (T) Roster of Employees. The business owner and/or operator shall maintain a register of all massage therapists and employees, showing the"name, nicknames and aliases used by the massage therapist or employee, home address, age, birth date, gender, height, weight, color of hair and eyes, phone numbers, social security number, date of employment and termination, if any, and duties of each employee. The above information concerning each massage therapist and employee shall be maintained at the premises of the business for a period of two (2) years following termination. The business owner and/or operator shall make the register of massage therapists and employees available immediately for inspection by the City regulatory officials upon demand at all - onable times. ecords of Treatment. The business owner and/or operator shall keep a record of the dates and hours of - . h treatment or service, the name and address of the patron, the name of the massage therapist administering such service and a description of the treatment or service rendered. A short medical history form shall be completed by the massage therapist to determine if the patron has any communicable diseases, areas of pain, high blood pressure or any physical condition that may be adversely affected by massage. These records shall be prepared prior to administering any massage or treatment, and shall be retained for a period of twenty -four (24) months after such treatment or service. These records shall be open to inspection upon demand only by officials charged with enforcement of this Division and for no other purpose. The City regulatory officials shall periodically inspect the records to ensure compliance with this Division. Such records shall be kept at the business. The information furnished or secured as a result of any such records shall be used only to ensure and enforce compliance with this Division, or any other applicable State or Federal laws, and shall remain confidential. Any unauthorized disclosure or use of such info ation by any officer or employee of the City shall constitute a misdemeanor. NM ( (J3 6418.19 Massage Therapv Business Activities • Primary Business ❑ Acupuncture ❑ Medical Office ,Day Salon or Spa ❑ Chiropractor ❑ Physical Therapist ❑ Other Name of Medical Professional or Business Owner ' ✓�''� Ii'" Present at time of inspection? 0 Yes Telephone Number ((ft Vj i — S o� io Scheduled Hours at Location Primary Business Massage Therapy EA4onday - s ° 1 Tuesday Wednesday 'hursda l Friday spaturday ,Sunday l,J vv Percentage of Income Sources Primary Business U,A5 Massage Therapy tAt �•) 1 Hourly Rate Primary Bus (,) — �� (�'f L., Massage Therapy 6 5 /-tz7 Massage Therapists Present at the time of the Inspection Name MT ID # y k U l tiv\ 00 73 `� J | ` '- — Date: ^ — AR[ANAF|REUEPA�TK�ENT -------- � HREPREVENTK)NBUREAU 71U8OU7liSANTA&N[T&AVENUE � ' --- ' AR�OiA�CA01O06 ` (628)5745104 (G2h) 445-1,81SFAX s"om*sa7ddfL ---------� _ _ �CCv#, _ ____�____ Lj wavicdamvxmm*g(mvu/ Thank: you fo.vu with the 13oagm Fire cepamn*n1 during yem'naam1.m,cam,� |nSp°cmv YouaemwiSux=,so(-C, mooemSu:ow*u'1"/^=rn*e"m1:1 must twnwmote./mnw*,tomowt^m L sm°yn*nv`rks,eas pv/c:arx��ionw/xemnm,"iteo,puomu.ee/mthe comments se: ori ^ .' . - `n `,,.. /p/� me vice na table fro eutmuu|x»ens)-em,v improper use of zipoouo(:0 extc,,^s:,)oux - ax�s L p /'ae«xngv'S^e$)e:vi/rx-ooa) mp/ope. use mmvmn/vg outlets -ono,4 1. ...1 p,eem*y�/sx*rs:mvv*.omq"inim-yam7 rill Elechical panel access -606. r/,��»'mwe,-� requited i LJ cunec/a�mno^/"azam-uuw 1 Fire n^"w~'*y3.3a,ntrammnanwwvvxem - o01* [ poea/m.o/�ysex,.^amena. s ( | �,ru pou u"n cxxoxm'ou*x - 1028 1.1 �= '`"'m,/.00u.,-,v`� x.se^bo'vu"/. mw" s^^uuus- operation - /uuu1.0 ` o �`, sr/ ,"'. • .'' •/ �, : sxouoo mu inuueviee,- /mm / u5; � ��n=ue cv,mm�on- �un�/ C km /�aos | +»*u^uu�uv�^,"« a'u v=uaxa^ce 7ox+ si=n�a /0umo /'13"q"v^ppu*314ax,uvmuemwi=3,.sys-z`sa 1 i (7,xm sign myrma�"- 3L11 1 ys/.a L] s`n signs ymow*-two"'mme°um-xn1 ': |mpole/ use o,"m�.����omw0emale�/-em [71 Emewenc,uudou^�oki/:w.3,3- ILL' �L . [] ccn9v^/m� 'e°mmo-.�w �� `^�u:3'��`�: ,,, | p,m 10s/ /une�,vmoen-�os / L sxnane»ozwm - �nu ` ';m +^ueo^ unx^pl.-su�` [l mm*�izom^ |_} �545:1J5r5L3nve^35.(53,uqaw7,/'^.&.; • `wvxo,uos�i"e`o -Jnosu x�t,»4,:o�• _ --- __- �--__ _ ___'__�_ _ �__-_______� ___� ___ _ 1 _ _� _ __ � � | � __+ _ - .. .. . ,...... „ .„,„ ...................� � ������������� ) _ -- -- -- --- ---- -- ��„ ......„,..`����� �� � ��������������������� „........„.....„....„......... �„ ��„ . . Ym'*'ek �nu.) .y nohn*-0\ucon��\h�'temscf ie,tk~oabovavvhtin !4 days, or prior to_, ! '___ _______ ` � /:'napecVon�i|| tie he'J ��.���I hiy datey�numa/ge. A/emypeotion fee may be a�sessed and �1�d by /h- Cky/�.Acu U }a \[us*aitionsu/eno\triauepno/t`\kia,e-|napeciooandasubseqmentxainsipacUm , |onec*saa(v ^ ' ' ` ~ , . '^ � . � u ' ' ' " / � ' ' ' ' ` ' � ' � ` ' / ;"' . «^ ' ' ' / ' / , � ' , '`"`�� .,���,'°`^'/ Co''�dPerson S�npm'e: ^ Dmte� _ii __ -' wop*c\o�� Na/ne: _ __ ________ Ul�i .1 Canta*'a 104: ii t. FP81G1 @ � , ~ _ . .m^,a ; 8 ; f� c.• .J Nz,, °`'' MEMORANDUM Development Services Department DATE: February 10, 2010 TO: Mike Daleo FROM: Terry Moore - Korse SUBJECT: Inspection on February 1. 2010 of premises Located at 1008 North Santa Anita, Arcadia, CA On February 5, 2010 the task force inspected the subject business. When we arrived at the location the facility was open for business. When we arrived at the facility it appears that the place was open for business. We checked on licenses of the individual massage therapists. The massage therapist that is employed by the owner did not have her Massaged ID card with her. She has to carry that with her at all times. 1 sent a Notice of Violation to the owner and the massage therapist to get a copy of the id and have it at the facility at all times while the Yuli Qin is working. Task Force Terry Moore - Korse. Code Services Officer .till Perumean, Fire Inspector Silva Vergel, Business License Officer Jeff Wang, Building Inspector Jack Orwell. Police Officer Mike Daleo, Police Officer . r4, Development Services Department C'I T 1' OF .-I RC. I Dl: I f■ ` fr1F " Code Services CODE SERVICES 1.4 „ ;, .' 240 West Huntington Drive NOTICE OF 1 'IOL. I TION AND NU lit- . Post Office Box 60021 ` A CA 91066 -6021 NOTICE TO .-1 B;1 TF_ PUBLIC' NUISANCE '>z.� ..,,:' (626) 574 -5436 or (626) 574-5421 Z e ( c DATE: Address/Location of Violation r /4 `� Assessor's se 4 N $ vlr A'Ct (/�,t;/�, Parcel Number Number Date 511%) j n Tenant Name: l� Proactive ❑ fit Observed [ Reactive ❑ Property Owner ... Telephone Name L (.4.Nts U t.V Number ( ) - Mailing Address • O, 9 6 1 „ ', /r City __ , $_State z Teo YOU ARE IN VIOLATION OF THE FOLLOWING ARCADIA MUNICIP CODE SECTION (S): ❑ Vegetation obstructing sidewalk, parkway or ❑ The placement, allowance, use or maintenance of roadway . [AIC 7220 signs. posters. and banners that are not permitted uses in the City of Arcadia..-181C 9405.18 ❑ Weeds or dead vegetation on premises or adjacent parkways: WC 9405.8 ❑ Structure constructed not in compliance with the Arcadia Municipal Code ANC 9405.4 ❑ Lack of maintenance of buildings, structures, and landscaping:IA1C 9405.12 ❑ 90 days is maximum permitted for temporary lighting or ChrisungS ghting NEC 305 -3b: A41C ❑ Debris/Equipment not lawfully screened from 2167 public /private view AMC 9405.10 ❑ Tents and cungpics over (3) days AMC 9251.1.1.1 ❑ Abandoned. wrecked. dismantled /inoperative vehicles ANC 4900 ❑ Improper occupancy Uniform Hnasiae Cade 10Djr14 as Woofed bv.-WC 2167: HAS 17920.3fu1 ❑ Parking on unpaved surface within a residential area AMC 9405.14.a ❑ No person shall engage in business without n City of Arcadia business license ,4 AIC 6111 ❑ Failure to comply with enforcement order 1200 or 9403(all ❑ Visibility Standards for driveways and intersections AMC 9283.8.9 ❑ Trash container(s) visible to public view and outside of allowed time at carb ..IAIC SI105:.(.5120.5.2. L� ondition in violation of the Arcadia Municipal Code 9402.3.7 / : IMC 9405.1 ❑ Structure that cannot be used in its cx isting condition ❑ Other 161C9405.5 ;lA1C Remarks/Required Action: e / _ 5 _4244,1 Keel) I.1--w Ji eta - a 41 Num. W 11 w emir -el Notice is hereby given that violation(s) must be corrected by 2 (0 . It is the responsibility of the property owner and /or occupant to notify this office vhen the above corrections have been completed. Failure to abate the violations in the time period given will result In the issuance of an administrative citation that would include a monetary fine and/or additional penalty. TAX ALERT: Anyone who derives rental income frotn housing determined to be substandard cannot deduct from State personal income tar. bank and corporate income tax. interest. depreciation, amortization or taxes attributable to such substandard housing. If the violation(s) specified in this notice regarding substandard building(s) have not been brought to a condition of compliance within six (6) months from the date of this notice, notification will be sent to the Franchise Tux Board as provided in Sections 17274 and 24436.5 of the California Revenue and Taxation Code. This notice has been mailed/posted pursuant to 9406.1 of the Arcadia Municipal Code Further informs ' n may be obtained by contacting the undersigned inspector(s). 2,' (8 /cam Inspector' igna e Date M oors - - horse 03 ) 5, -543 ' Name Pone (o Zero` Print Ines h 1.5t5 $� - y ,.,.. Development Services Department CI %'}'OFARCADIA Code Services CODE S ER I '/C'ES M 240 West Huntington Drive NOTICE OF VIOLATION AND s= vu-r- Post Office Box 600_ I ` �' e Arcadia, CA91066 -6021 NOTICE TO .•113. -ITE PUBLIC NUISANCE " (626) 574 -5436 or (626) 574 -5421 DATE: 2.1.5P Address/L °` i n of Violation Assessor's Case 1 Do j N. aft t tt Parcel Numbcr Number Date Tenant Name: Proactive ❑ Observed %Z 1 t 5 tv Reactive ❑ fsiagpwncr � , Telephone - nme Number 1 mber 1 1 Mailing Address City State Zip • YOU ARE IN VIOLATION OF THE FOLLOWING ARCADIA MUNICIPAL CODE SECTION (S): ❑ Vegetation obstructing sidewalk, parkway or ❑ The placement. allowance, use or maintenance of roadway .IA/C 7220 signs, posters, and banners that are not permitted uses in the City of Arcadia. AMC 9405.18 ❑ Weeds or dead vegetation on premises or adjacent parkways AMC 9405,8 ❑ Stntcturc constructed not in compliance with the Arcadia Municipal Code .tA/C 94014 ❑ Lack of maintenance of buildings, structures. and landscaping . IAIC 9405.12 ❑ 90 days is maximum time permitted for temporary lighting or Chrisiwas lighting NEC 305 -3b:AMC ❑ Debris/Equipment not lawfully screened from 2167 public /private view .4MC 940510 ❑ Tents and canppics over 13) days AA1C 9251.1.1.1 ❑ Abandoned. wrecked, dismantled /inoperative vehicles .4/1/C4900 ❑ Improper occupancy Uniform Rousine mat a4 as adontcd br. IMC 2167: R &S 17920.3(n) ❑ Parking on unpaved surface within a residential area AMC 9405.14.0 ❑ No person shall engage in business without a City of Arcadia business license AMC 6211 ❑ Failure to comply with enforcement order AMC 1200 m.94031011 ❑ Visibility Standards for driveways and intersections .4A1C 9283.8.9 ❑ Trash containerls) visible to public view and outside of allowed time at curb .-IA1C 51211.5.1. 5120.5.2, Condition in violation of the Arcadia Municipal Code 9402.3.7 AMC 9405.1 • Structure that cannot be used in its existing condition ❑ Other .-1/1/C 9405.5 IAIC Remarks/Required Action: & et c.oP e F mrs z z- i 19 taut p 1CtA -ti Q Ih . rrius•= LGe.ap .to w'th it W wo r1urr Notice is hereby given that violation(s) must be corrected by a..t) 0 . It is the responsibility of the property owner and /or occupant to notify this office v en a above corrections have been completed. Failure to abate the violations in the time period given will result in the issuance of an administrative citation that would include a monetary fine and/or additional penalty. TAX ALERT: Anyone who derives rental income from housing determined to be substandard cannot deduct from State personal income lax, bank and corporate income tax, interest, depreciation, amortization or taxes attributable to such substandard housing. 11 the violationts) specified in this notice regarding substandard building(s) have not been brought to a condition of compliance within six 16) months from the date of this notice, notification will be sent to the Franchise Tax Board as provided in Sections 17274 and 7.4436.5 oldie California Revenue and Taxation Code. This notice has been mailed/posted pursuant to 9406.1 of the Arcadia Municipal Code Further information may be obtained by contacting the undersigned inspector(s). 2.1 a/( Inspector's Si atu e Date Print Inspector's Na a Phon ( (, ZCo (4, YOU ARE IN VIOLATION OF THE FOLLOWING ARCADIA MUNICIPAL CODE SECTION (S): ❑ Vegetation obstructing sidewalk. parkway or ❑ The placement. allowance. use or maintenance of roadway .4AIC 7230 signs. posters. and banners that are not permitted uses in the City of Arcadin.:1r1 /C 9405.18 ❑ Weeds or dead vegetation on premises or adjacent parkways :lr{1C 9405.8 ❑ Stnteture constructed not in compliance with the Arcadia Municipal Code .41110 9405.4 ❑ Lack of maintenance of buildings. structures. and landscaping AMC 9405.13 ❑ 90 days is maximum time permitted for temporary lighting or Christmas lighting NEC 305 -3h; ..1,11C ❑ Debris /Equipment not lawfully screened from 3167 public /private view .1111C 9405.10 ❑ Tents and canopies over (31 days .-1;11C 9251.1.1.1 ❑ Abandoned, wrecked. dismantled /inoperative vehicles .•141C 4900 ❑ Improper occupancy Unilurun Honshu! Code 1001.14 as adapted hr.-141C 2167; H &S 17920.3(u) ❑ Parking on unpaved surface within a residential area . -111IC 9405.14.1, ❑ No person shall engage in business without a City of Arcadia business license 6211 ❑ Failure to cnmply with enforcement order AMC 1200 or 9403(aa)) ❑ Visibility Standards hie driveways and intersections AMC 928349'`° ❑ Trash eontaincr(st visible to public view and outside ?' , (Wallowed time at curb AMC 5120.5.1, 5130.5.2, 'e Contid,on in violation of the Arcadia Municipal Code 94013.7 I 1 9405.1 ❑ Structure that cannot be used in its existing condition ❑,'Other -. .411MC 9405.5 Remarks /Required Action: ca/rd p( t yf YYi.Gt✓5 ice* .t19 wItki Notice is hereby given that violation(s) must be corrected by 49.,,, 0 . It is the the property owner and /or occupant to notify this office by en the above corrections have responsibility of th pr p ty p notify been completed. Failure to abate the violations in the time period given will result in the issuance of an administrative citation that would include a monetary fine and /or additional penalty. TAX ALERT: Anyone who derives rental income from housing determined to be substandard cannot deduct from State personal income tax. bank and corporate income tax. interest, depreciation. amortization or taxes attributable to such substandard housing. If the violation(s) specified in this notice regarding substandard building(s) have not been brought to 0 condition of compliance within six (6) months from the date of this notice. notification will be sent to the Franchise Tax Board as provided in Sections 17274 and 24436.5 of the California Revenue and Taxation Code. This notice has been mailed/posted pursuant to 9406.1 of the Arcadia Municipal Code Further information may be obtained by contacting the undersigned inspector(s). )(/4— ) alto Inspector's Si at e Date tvL Inspector's Nate n Print Ins Pho ` ( ZLo ( P �� 5/20/2010 08 -4645 On 5/14/2010, at 1330 hrs, Officer Orswell and I inspected, along with Terry Moore - Korse, Code Enforcement, Jill Perumean, Fire Dept, Silva Verge', Business License Officer, and Jeff Wang, Building Dept, inspected Orchid Spa, 1004 N. Santa Anita, Arcadia, and spoke with two massage therapists, Jie Song, MT 09084, and Yuli Qin, MT 09073, both licenses are valid. Helen Ho, owner, was not present, but we talked to her by phone. This was a follow up inspection from 02/05/2010. Our purpose was to check to previous violations had been corrected. We found that they, again, did not have complete records of treatment, missing signs from rooms 3, 4 and no entry area sign and no uniforms. A copy of our inspection report was left for Helen Ho. Jill Perumean, Arcadia Fire Dept, found that all previous ;,violations had been corrected. A copy of the inspection report was left for Helen Ho. Terry Moore - Korse, Code Enforcement, documented , the following: I inspected the subject business to verify compliance of the Arcadia Municipal Code. The following items were noted to be corrected. No signs in lobby, no roster of employees, no uniforms, records of treatment inadequate. Additional Information Hours are 1000 to 2100 hrs, seven days a week. No one there knew the percentage of business massages brought in. There were two customers present getting massages. Customer #1 signed his incomplete record of treatment as Jesus Huerta but as he walked out, he was definitely an adult Asian male. We walked out to find him but he was no where to be found. The second customer, signed in as Herbert Flores was definitely a Caucasian male. He left in a vehicle before we could make contact. He drove a Land Rover, 4DJS594. In addition, there was another Asian female there who, as we walked in, grabbed her purse from a locker and went out the back door. We stopped her at her vehicle and asked her to step back inside, which she did willingly. Her name was Fei Fei Ya, CDL F1397640, DOB -12 -12 -1978. She said lived with the owner, who was her cousin, and was there to meet her. Ya said that when the owner was not there she decided to leave. Silva called Helen, the owner, who said that her cousin, Ya, was there to visit her. When Silva asked Helen why she was not there to meet with her cousin, she did not answer the question. Officer Orswell has documented the following: Our initial visit was 7/01/2008 and they did not have records of treatment plus other violations. On 9/10/2008, they violation for not having records of treatment. On 3/12/2009, he notes that this is the fourth violation for not having records of treatment. On 6/14/2009, he notes that they had just started to keep records of treatment. On 02/05/2010, he notes that there are no records of treatment and other previous violations. .0014)+2( 5 Po to CADIA POLICE DEPARTMENT • .. ' apse • Pge No. y Use Only ;(DENT REPORT • . ec: 0 i_ (4 b 4 TYPE, LOCATION AND TIME OF INCIDENT I of Incident • ci-tv a) 9c Ogt l N n faX Date Day lime ation of ence Premise Occurred �` ,� I /► � � n,� � �� on/or 6-4--to � i 133 0 20+ iiu. S i /!f #NrA w1' `T kCtZ ✓I A.+ Between re and Time Reported Beat/RD Date Day Time D — c + —(p ) O I i2S T , • REPORTING PARTY ❑ VICTIM ❑ OWNER ❑ R/O ❑ • SUBJECT ❑ I OrN's Ucen e at Name First Name Middle Race Sex Birthdate (Mc/Day/Year) 50 & Ji'E • 4 r beldam* Address City State Zip Code Res 0 Cel1_1 . • isiness Address ss School Attended City State Zip Code i 60 ,i , ,� _ A -25 1'-t t.6? I�N • SAN A- ivl-t� 1 :AREIR INGi'AF f O 1VI0PIINE OWNER 'f 1 t I . S ar.1 ` f e • ut Name First Name Middle Race Sex Birthdate (Mo/Day/Year) lesidence Address City State Zip Code Rea w - Cell # • lusiness Address or School Attended City State Zip Code Bus 1i • III. VEHICLE INFORMATION Oar, Make, Model, Style, Color, Ucensa Plate w /State Suspect Vehicle ❑ Victim Vehicle ❑ Other Involved. Vehicle ❑ N PROPERTY DESCRIPTION ( - Artiole/Make Model Number Serial Number Color Lost/Stolen/Damaged/Found Value 1. 2. • 3. • 4. s. • A ab- C -- ( Total ❑ Property Continuation P •e Value: sr d ID Date Supervisor = • l' # r Date ° .�� � Z -(35 520 b 0 A, _ lP •.• • Page - of �AD1A POLICE DEPARTMENT 1 ForlAfla av Use only DENT REPOR - NAR RATIVE case No. • • . 'r<<3 9 . • • • ,I,-, • t(!':. !tit! • .) i + ;i: ..Iii: • iI A . P.6 a d ID # • . . Da Supervisor and ID # I Date c P.6 4-zr /) -6110 Page of Date 1 'T c 0 Name of Business 0 -th (h SPPr Responsible Person H-a L174 bL) at- Address t QQ"4 S AWri4 9J 4-._ x C U • f\S' 0 ) Telephone Number 6418.19. OPERATIONS. (A) Identification Cards. Each massage therapist shall at all times have in his or her possession the Massage Therapist Identification Card required by this Division and a valid photo identification. Such card and identification shall be provided to City regulatory officials upon demand. Each owner and/or operator shall at all times have in his or her possession the Owner /Operator Identification Card required by this Division and a valid photo identification. Such card and identification shall be provided to City regulatory officials upon demand. (B) Display of License. Each massage therapist shall display the Business License Certificate issued pursuant to this Division in an open and conspicuous place on the business premises where massage therapy services are 4 er - . r med. � lothing. Each massage therapist and all other employees shall be fully clothed at all times. Clothing shall "' lly opaque, nontransparent uniforms, similar to uniforms worn in medical offices, and shall provide - lam L Li complete covering of the genitals, pubic area, buttocks, anal area and che } (0 FOR-4M '[►a (D) Sterilizing Equipment. Each massage therapist shall provide and maintain at the business location where the massage is performed adequate equipment for disinfecting and sterddlzng instruments used in massage. (E) Covering. Each massage therapist shall provide to all patrons clean, sanitary and opaque coverings capable of covering the patron "s specified anatomical areas, including the genital, anus and chest area. Reuse is prohibited unless the covering is adequately cleaned. (F) Linen. Towels and linen shall be changed and laundered promptly after each use. Separate cabinets or containers shall be provided for the storage of clean and soiled towels and linen. (G) Advertising. No massage therapist operating under this Division shall place, publish or distribute, or cause to be placed, published or distributed, any advertising matter that depicts nudity or semi - nudity or employs language in the text of such advertising that would reasonably suggest to a prospective patron that any other services are available other than those services authorized by this Division. (H) Discrimination. No massage therapist may discriminate or exclude patrons on the basis of their race, sex, religion, age, handicap or any other classification protected under federal or state laws, rules or regulations. (I) Inspections and Searches. The business owner /operator, and massage therapist, as a condition to the issuance of each Massage Therapist Identification Card, Owner /Operator Identification Card and Business License, shall be deemed to consent to the of the business premises by the City Development Services Department, Fire Department, Police Department and the Los Angeles County Health Department for the purpose of determining that the provisions of this Division or other applicable laws or regulations are met. (J) Lighting. The lighting in each massage room shall be at least one (1) sixty -watt white light bulb and shall be activated at all times while a patron is in such room or enclosure. No strobe flashing lights may be used. No colored lights shall be used nor shall any coverings be used which change the color of the primary light source. (K) Ventilation. Ventilation shall be provided in accordance with the applicable provisions of the building and construction codes adopted by the City of Arcadia. (L) Building Permits. All building, plumbing and electrical installations shall be installed under permit and inspected by the Development Services Department. Such installations shall be installed in accordance with the applicable provisions of the building and construction codes adopted by the City of Arcadia. (M) Bath Facilities. A minimum of one (1) toilet and one (1) separate washbasin shall be provided for patrons. Soap or detergent and hot running water shall be provided to patrons and employees at all times and shall be located within close proximity to the area devoted to the performance of massage therapy services. A permanently installed soap dispenser, filled with soap, and a single service towel dispenser shall be provided at the restroom hand wash sink. No bar soap may be used. A trash receptacle shall be provided in each toilet room. ' (N) Separate Rooms. If male and female patrons are to be treated simultaneously, the following shall be provided: separate treatment rooms, separate dressing rooms and separate toilet facilities for each patron. (0) Maintenance. All facilities where massage therapy services are offered must be in good repair and shall be thoroughly cleaned and sanitized each day the business is in operation. All walls, floors and ceilings of each restroom and shower area shall be easily cleanable. (P) Massage Table. A massage table shall be provided in each massage room or enclosure and the massage shall be performed on this massage table. The tables shall have a minimum height of eighteen inches (18 ""). Two- inch (2") thick foam pads with maximum width of four feet (4') may be used on a massage table and must be covered with durable, washable plastic or other waterproof material. Beds, floor mattresses and waterbeds are not permitted on the business premises. (Q) Doors. No massage therapy services shall be given within any room or enclosure that is fitted with a door capable of being locked. The business premises" exterior doors and any doors separating the waiting or reception area from the remainder of the premises shall remain unlocked during business hours. (R) Posting. Each service offered, the price thereof and the a ` ' um length of time such service is performed shall be posted in a conspicuous public location on the business premises. No ervices shall be performed and o : • s shall be charged for such services other than those posted. (S) otices. The following notice shall be conspicuously postcd,in a location within the business where 'u. - sage therapy services are performed that is easily visible to any pepson entering the premises and in each massage room or enclosure: inA,10 1 Eamv 04: D • �- 4 luO WI IN COOPERATION WITH THE ARCADIA POLICE DEPARTMENT OUR DOORS ARE TO REMAIN UNLOCKED AT ALL TIMES FOR PERIODIC INSPECTION TO INSURE OUR PROFESSIONALISM. (T) Roster of Employees. The business owner and/or operator shall maintain a register of all massage therapists and employees, showing the name, nicknames and aliases used by the massage therapist or employee, home address, age, birth date, gender, height, weight, color of hair and eyes, phone numbers, social security number, date of employment and termination, if any, and duties of each employee. The above information concerning each massage therapist and employee shall be maintained at the premises of the business for a period of two (2) years following termination. The business owner and/or operator shall make the register of massage therapists and employees available immediately for inspection by the City regulatory officials upon demand at all onable times. • ecords of Treatment. The business owner and/or operator shall keep a record of the dates and hours of may, • treatment or service, the name and address of the patron, the name of the massage therapist administering such service and a description of the treatment or service rendered. A short medical history form shall be completed by the massage therapist to determine if the patron has any communicable diseases, areas of pain, high blood pressure or any physical condition that may be adversely affected by massage. These records shall be prepared prior to administering any massage or treatment, and shall be retained for a period of twenty -four (24) months after such treatment or service. These records shall be open to inspection upon demand only by officials charged with enforcement of this Division and for no other purpose. The City regulatory officials shall periodically inspect the records to ensure compliance with this Division. Such records shall be kept at the business. The information furnished or secured as a result of any such records shall be used only to ensure and enforce compliance with this Division, or any other applicable State or Federal laws, and shall remain confidential. Any unauthorized disclosure or use of such information by any officer or employee of the City shall constitute a misdemeanor. VT O jgA 6418.19 &J6V/7 61- 110 r 5 oZ-- ROAb Mj 440 "J uS 1 6 ' avcromtm tAmc 4StA ' Massage Therapy Business Activities . Primary Business ❑ Acupuncture ❑ Medical Office ,Day Salon or Spa 0 Chiropractor ❑ Physical Therapist ❑ Other Name of Medical Professional or Business Owner H S_s3 140 pill Present at time of inspection? 0 Yes 2 Telephone Number o Z . Scheduled Hours at Location 41-- Primary Business usiness Massage Therapy (, ❑ Monday i -C I f Q^ q� r�l ❑ Tuesday l ( F 3 qi 2 ❑ Wednesday 1 9x4- 1✓ • S l 174 3 . Thursday ❑ Thursday 0 Friday 0 Saturday 3 g ❑ Sunday ■ - ,,, Percentage of Income Sources Primary Business Massage Therapy d- r Hourly Rate , pA > 2 Primary Business Massage Therapy a \i' 1- 0 Massage Therapists Present at the time of the Inspection Name MT ID # 6-4 J IC- 06) tout-rdc, 1 Z// 0 ) &AI' 'I'm- 1/(1-4 7,1 Qk0 imroc►oi3 t � ; bus 2 ` ARCADIA FIRE DEPARTMENT Date: //� t � la FIRE PREVENTION BUREAU DBA : Or( .h i 4 4 710 SOUTH SANTAANITAAVENUE 11 i loot 4. , Ml`4 � � � A . ARCADIA, CA 91006 C 4 ✓' (626) 574 -5104 (626) 445 -1819 FAX Business Address Atth OCCYS ❑ No M noted (NVN). Thank you for your cooperation with the Arcadia Fire Department during your Fire and Life Safety 'Tt Your attention 4 directed to the items checked below. These violations must be corrected M order to meet minimum Fire and 7771 Life Safety Requirements. For clarification of the items noted, please refer to the comments section. FIRE PROTECTION SYSTEMS ELECTRICAL HAZARDS 1 Ri Service portable fire extinguisher(s) — 906.2 ❑ Improper use of zip cords or extension cords — 605.5 Fire extinguishers) required — 908.1 1 E Improper use of multi -plug outlets — 605.4 ❑ Fire extinguisher(s) mounting required — 906.7 Electrical panel access — 805.3 • ❑ Fire sprinkler — 6 year certification required — 901.6.1 ❑ • Correct electrical hazard — 605.1 - ❑ Fire sprinkler system maintenance required — 901.6 ❑ Fire alarm system maintenance required — 901.6 MT REQUIREMENTS ❑ Hood and Duct — fire system service required — 901.6 ❑ Exit obstruction — 1028.3 ❑ Hood and Duct — system cleaning required — 901.6 ❑ Aisle obsttign — 1014.4 ❑ Exit d0000,operation — 1008.1.8 HOUSEKEEPING VIOLATIONS ❑ Exit d ocking devices — 1008.1.8.3 Fire resistive construction — 703.1 Corr{tlor obstruction -' 1028.3 Fire assembly testing and maintenance — 703.4 ❑ Stairway obstruction — 1028.3 Improper storage of combustible materials — 3152 ❑ . Exit sign illumination — 1011.2 ❑ No storage allowed in bollerlmechaniaUdec*r$cd rooms — 3152.3 ❑ Exit signs required — two or more exits — 10'11.1 8 Improper use of combustible decorative material — 807 ❑ Emergency.bac kup exit lighting — 1027.5 Combustible vegetation — 304.1.2 SPECIAL HAZARDS GENERAL REQUIREMENTS ❑ Pernik required — App 1 105.1 ❑ Address numbers — 505.1 ❑ Extreme hazard — App 1 110.1 ❑ Knox Box required — 506.1 ❑ Other hazards - Secure compressed gas cylinders, tanks, containers — 3003.5 COMMENTS, 1 AV ' i6C,„ litel! J/ /i •' vi ( lle ( .2-0 , i 7 t U I d -/ . i 4 wow 11 f You are hereby notified to correct the items checked above within 14 days, or prior to v! " w A re- inspection will be held on or afterthis date at no charge. A reinspection fee may be assessed and billed by the City of Arcadia if corrections are not made prior to this re- inspection and a subsequent re- inspection is necessary. 1 have read this statement and understand that a fee may be charged if corrections are not made in a timely manner and : ditiona! r - inspections are necessary. Contact Person Signs a �. . s illP Date: - /o Inspector's Name: ' _ , 'J., . Y i' I'- : D f Company: ' — " : ' ter Captain's ID#: "---— FPB 101 Z l kil n x�Ifry�.uN A�u f, IHI mda'`y °` o � MEMORANDUM Development Services Department DATE: May 18, 2010 TO: Mike Daleo FROM: Terry Moore -Korse SUBJECT: Inspection on Friday May 14, 2010 of premises located at 1004 North Santa Anita, Arcadia I inspected the subject business to verify compliance of the Arcadia Municipal Code. The following items were noted to be corrected: No signs in lobby. No roster of employees No uniforms Records of treatment inadequate A citation will be issued for the above violations. 0 \ 1 illil A 1 li .:..' ::, r - 1411 o,� �# MEMORANDUM natty oil Development Services Department irkari cORPOAAT�� MEMORANDUM Development Services Department Business License Office DATE: August 17, 2010 TO: John Bonomo, Detective, Arcadia Police Dept. FROM: Silva Vergel, Business License Officer SUBJECT: Inspection of Orchid Spa, 1004 N. Santa Anita On Monday, July 19, 2010, Terry Moore, Code Services Officer and I visited Orchid Spa. Our visit was prompted because of a Massage Therapist application submitted by Jiamei Liu for a massage therapist at 1004 N. Santa Anita Ave. The purpose of the visit was to verify the submitted "Work Schedule ". Upon entering the site, we were greeted by Helen, the manager. We explained the purpose of our visit. She went to the back of the spa and we noticed on the monitors at the front counter that she was pushing a lady out of the rear exit door. We went to the back and saw that one of the ladies was outside and then discovered that she was Jiamei Liu. We questioned her and she indicated that she was there to be trained. She was informed that she does not have a valid business license or a Massage Identification Card and she cannot be there. During our inspection, we also noticed three other massage therapists there. While two were performing massage, one was providing esthetician services. None of them were wearing the proper uniforms as required by AMC 6418.20.C. There was also a manicurist present working on a client. We also inspected the Record of Treatments. They did not have them available for the clients that were at the salon getting massage. In addition, the Record of Treatments were unavailable to us and the ones that we were able to inspect were inadequate in content per AMC 6418.20.S. While we were there, a gentleman walked in and after discovering that we were from the City indicated that he was there without an appointment for a pedicure. The pedicurist stated that she did not take walk -ins. Later we were told that the gentleman was there for a massage. As a result of this inspection, Ms. Moore issued 3 citations; 1 to the business owner and 2 to the massage therapists who were not wearing the proper uniforms. Today 4 New Beautiful College Girls Pamper You for Real 4 Hands 2 HNDS THE BEST... Page 1 of 4 los angeles, ca free classifieds e1At ' : +r backneae.com > Jos angeles adult entertainment> Jos angeles body rubs report. 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Page 2 of 9 .....ti 43 ; ..i 4 y z A -400,,...- . gk , , ......, ,. ,„,,,„,, ,..,,,_.,, w . .. , v / ,,,,,,..„•. .„ if J t htt losangeles. backpage. com/ TherapeuticMassage /i- am- 22she- is -25- she- is -26- for - real -p... 8/18/2010 I AM 22,She is 25, She is 26 for Real photo Let Beautiful Sweet Girls AMAZING Massa... Page 3 of 9 x , { http: / /losangeles. backpage. com/ TherapeuticMassage /i- am- 22she- is -25- she- is -26- for - real -p... 8/18/2010 I AM 22,She is 25, She is 26 for Real photo Let Beautiful Sweet Girls AMAZING Massa... Page 4 of 9 ia •cam 4t4 48. i 4 Let Beautiful Sweet Girls AMAZING Massage PAPER YOU. Come To Be My KING. Pamper your body, mind All New and Young in 20's For Real You won't Regret if you come! Thanks god! So good! I do want leave! We Want To Give U a Precise Balance Between Comfort and Elegance, Relaxation and Therapy BEAUTIFUL GIRLS It is our pleasure to introduce to you several treatments that will make your visit with us the ultimate journey in MASSAGE experience. LET BEAUTIFUL SWEET GIRLS AMAZING MASSAGE PAMPER YOU.COME TO BE MY KING. THERE ARE LOTS OF PARKING IN REAR,PLEASE COME IN REAR ENTER Fabulous Hands Beautiful Asian CMT, Honest SWEET therapists Relax your Body and calm your mind ORIENTAL RELAXING BODYWORK ! Peaceful, relaxing massage -. WE Offer an Excellent Massage, The stresses of modern day life can be lessened by allowing yourself time to renew ORIENTAL RELAXING BODYWORK ! WE Offer an Excellent Massage, http: / /losangeles. backpage. com/ TherapeuticMassage /i- am- 22she- is -25- she- is -26- for - real -p... 8/18/2010 I AM 22,She is 25, She is 26 for Real photo Let Beautiful Sweet Girls AMAZING Massa... 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'T ,r 1 ,Y ; V i s 1 ": j r a - fitikkt ., (4 1 d! , ,,, ., . ,_,,. , _ ., g ‘, oe ,‘ , /F I . (: ,t(4., ,.. , 1 http: //losangeles. backpage. com/ TherapeuticMassage /i- am- 22she- is -25- she- is -26- for - real -p... 8/18/2010 I AM 22,She is 25, She is 26 for Real photo Let Beautiful Sweet Girls AMAZING Massa... Page 7 of 9 • 1 rt $ SPA KEN DAVIS t tf r,u.. .p;iir }fIP an• , I1. ba�V ,.Ot�}. i!„ _ http: / /losangeles. backpage. com/ TherapeuticMassage /i- am- 22she- is -25- she- is -26- for - real -p... 8/18/2010 I AM 22,She is 25, She is 26 for Real photo Let Beautiful Sweet Girls AMAZING Massa... Page 8 of 9 1 `IL - , e . \ i 3 W Orange Grove Ave L Orange Grave Ave z A i F? g O c' tip�ada th t W Sycamore Ave z r g E Sycamore Ave g �- W Foothill Foothill Blvd w *. E Foothill Blvd W Floral Ave S $ 3 Laurel Ave TER.". Ave r W Forest Ave t 'py -Mr.'s - -32 E Forest Ave E Haven Ave u, R v a r g E Newman Ave _ 5 _ s 32 I W Colorado Blvd I I F Colorado Blvd , < 2 0 1 S 5 Y La Porte St Myce Ave a Olivi S' L St Joseph St San 3n Pr a a F Santa Clara St ? 10 ( 0 S A i a 4 n 1 Ix sans ' .. ti Huntington Dr $ .. _ .._... W M�(lting! Anita Arcadia ) ...,..__ w � r S 2 n d Ave N 4 HANDS MASSAGE,CANDEL LIGHT ROOM HOT STONE FOUR HANDS 0.5 Minute to 210 FRWY ,EXIT SANTA ANITA,SOUTH OF FOOTHILL 1004 N SANTA ANITA AVE.,ARCADIA,CA 91006 ARCADIA PASADENA MOROVIA SIERRA MADRE SAN GABRIEL VALLEY 0.5 MIN FROM 210 FRWY MY KING 4HANDS 2 GIRLS 0.5 MIN TO 210 FR • Location: ARCADIA PASADENA MOROVIA SIERRA MADRE SA • Post ID: 11150060 • Other ads by this user: 4 GIRLS are in Our 20's! Sweet Let Beautiful Sweet Girls AMAZING Massaae PAPER YOU ilid (ARCADIA PASADENA MOROVIA SIERRA MADRE SA) services: therapeutic massage I AM 22.She is 25. 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Page 9 of 9 Email this ad to a friend Account Login 1 Affiliate Program (new)1 Bloq 1 Help 1 Popular Searches 1 Privacy Policy 1 Promote Us 1 Terms of Use 1 backpage com © Copyright 2010 losangeles.backpage.com is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. http: / /losangeles. backpage. com/ TherapeuticMassage /i- am- 22she- is -25- she- is -26- for - real -p... 8/18/2010 NEW Girl Today We Are All in 20's Young and Pretty for REAL Fabulous Hands The B... Page 1 of 4 los angeles, ca free classifieds , . '``"`",•• gsgisgsgesan > Jos anaeles adult entertainment > Jos anaeles body rubs report f inaPProPrklte Content if wimng Category )ffmr=1 NEW Girl Today We Are All in 20's Young and Pretty for REAL Fabulous Hands The Best Massage in the - 20 posted: August 14, 2010, 09:07 AM Reply: dick here NEW Girl Today We Are All in 20's Young and Pretty for REAL Fabulous Hands The Best Massage in the Worid,BEAUTIFUL GET MASSAGE TODAY HAPPY AND RELAX 4 • , „ . . . , 070710_1 http://losangeles.backpage.com/BodyRubs/new-girl-today-we-are-all-in-20s-young-and-pr... 8/18/2010 IN r, w uirt i oaay w e tire All in 1u's Y oung and Pretty for REAL Fabulous Hands The B... Page 2 of 4 4. ',,i ^ v .. A 4 It A '. . tkibt+ NEW GIRLS t° . X f 4k ya kk f T � i ► i t s _ All New and Youna in 20's For Real You won't Rearet if vou camel Thanks aodl So aoodt I do want leave! We Want To Give LI a Precise Balance Between Comfort and Elegance. Relaxation and Therapy BEAUTIFUL GIRLS It is our pleasure to introduce to vou several treatments that will make your visit with us the ultimate toumev in MASSAGE exoerience. BEAUTIFUL GIRLS BEAUTIFUL SMILE AND BEAUTIFUL HEART. COME IN BE MY DATE THERE ARE LOTS OF PARKING IN REAR.PLEASE COME IN REAR ENTER http:// losangeles .backpage.com/BodyRubs/ new -girl- today -we- are - all- in -20s- young - and -pr... 8/18/2010 NEW Girl Today We Are All in 20's Young and Pretty for REAL Fabulous Hands The B... Page 3 of 4 1 4i e • o r , , , . v At „4„. .:0.,, , W Orange Grove Ave ,t L Orange Grave Ave . ryx{ > e Q i � r''' S g 1 4 = z Arodada Or T' w *anima Ave Z ' F Sycamore Ava '§ 3 E W foothill Blvd sy D 4 i 1 E foothill Blvd Z I laurel Ave % W r Oral Ave a E Fbral Ave 3 1 W Furor Ave SPA r ?a: L (Forest Ave KEN IPAVIS E Haven Ave / I 4 ,a ti Newman Ave g . f 32 z ! `i, y= W Colorado Blvd r Colorado Blvd • £ l e r fi Y v� g 5i la Porte tit twee Ave $ li g' .E. : �'.�, r. , ,:1 — "t F � Olin " �'�!'3. ;a V� IN Sr L St ws»Ph St z .. - 3 G'"4} E Soma Cora St tx 2 z Ln no 1 g I, Huntington Dr Q_ W Hunting} saner Arcadia _ 2 v •nlea b S2nd Ave u, Deep Tissue, Swedish, Trigger Point and Shiatsu Acupressure Massage HIGHLY SKILLED MASSAGE THERAPIST Receive 60-90 - 120 Minutes WE Offer an Excellent Massage, (626) 254-1867 1004 N SANTA ANITA AVE ARCADIA,CA 91006 (X- STREET IS FOOTHILL,SOUTH EAST CORNER OF FOOTHILL AND SANTA ANITA) Accept Visa/MasterCard 10AM -9PM Thanks.. 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Page 4 of 4 FREE CANDLE LIGHTS,0.5 minute to 210 FRWY ,EXIT SANTA ANITA,SOUTH OF FOOTHILL ARCADIA PASADENA MOROVIA SIERRA MADRE SAN GABRIEL VALLEY 22 COLLEGE GIRL FREE CANDLE LIGHTS,0.5 minute to 210 FRWY , 1004 N Santa Anita Ave, Arcadia,CA91006 Poster's age: 20 • Location: ARCADIA PASADENA MOROVIA SIERRA MADRE SA • Post ID: 11118486 • Other ads by this user: NEW Girl Today We Are All in 20's Youna and Pretty for REAL Fabulous Hands The Beat Massaae in the - vs (22 COLLEGE GIRL FREE CANDLE LIGHTS,0.5) adult entertainment: body rupg NEW Girl Today We Are All in 20's Youna and Pretty for REAL Fabulous Hands The Best Massaae in the - 20 el (FREE CANDLE LIGHTS,0.5 minute to 210 FR) adult entertainment: body rubs NEW Girl Today We Are AU in 20'5 Youna and Pretty for REAL Fabulous Hands The Best Massaae in the - 2Q VS (22 COLLEGE GIRL FREE CANDLE LIGHTS,0.5) adult entertainment: body rubs NEW Girl Today We Are All in 20's Youna and Pretty for REAL Fabulous Hands The Best Massaae in the - 22 A (NEW Girl YOMEI 22 COLLEGE GIRL FREE) ggult entertainment: podv rubs NEW Girl Today We Are All in 20's Youna and Pretty for REAL Fabulous Hands The Beat Massaae In the - 2010 (FREE CANDLE LIGHTS,0.5 minute to 210 FR) adult entertainment: gtgitaks Entail this ad to a frienQ Account Login 1 Affiliate Program Inew111 1 ti5s 1 Popular Adult Searches 1 Privacy Policy 1 Promote Ug 1 Terms of Use 1 packoaoe.com ® Copyright 2010 losangeles.backpage.com Is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. http:// losangeles .backpage.com/BodyRubs/ new -girl- today -we- are - all- in -20s- young - and -pr... 8/18/2010 • -7 , , r .fiat"' p ° , $ .. .. ( s 0, ti, 1� k +t 1 t y f r rr '&,� t 'r p . F * 9 a k � � f �" f Y . d ' } ) 1 y s � . � 3a,V .it . 4 f; xT' t t ',;r t 3 X d ,E "^. , q : ar fi .yP,+�.4„ `� ,1 a ;b .�r M 4 4.n "' ti W � qt 5 t Y ! e} t < a BUSINESS PERMIT AND LICENSE REVIEW BOARD HEARING 2. ORCHID SPA 1004 N. Santa Anita Avenue Mark Vitatema This is an appeal of a business license revocation for non - compliance with the City of Arcadia Massage Therapist and Business License regulations by Orchid Spa. Business License Officer, Silva Vergel, presented the staff report. Chairman Panille asked if the Board members had any questions. There were none. The public hearing was opened. Chairman Parrille asked if there was anyone who would like to speak in favor of this appeal. Mr. Mike Mak, attorney, represented the appellant, Mr. Mark Vitatema. Mr. Mak summarized his client's position by responding, item -by -item, to the violations listed in a letter from the Business License Officer dated September 17, 2010. Mr. Mak contends that the alleged violations are the result of various misunderstandings between his client and staff and that the violations in question are minor in nature. Therefore, he asked the Board to support his client's appeal and reverse the revocation. Board Member Baderian noted that Orchid Spa has been operating in the city since 2007 and he asked Mr. Mak if his client received a copy of the City's Business License rules and regulations when the business first opened. Mr. Mak responded by saying that his client had received this information and understood the applicable rules and regulations. Mr. • Vitatema, the business owner, confirmed this. Board Member Baderian asked how many hours per week the spa is open. Ms. Ana Huang, the spa manager, said they are open every day. Board member Baderian asked Ms. Huang what percentage of their business is devoted to massage services. Mr. Mak replied that massage services make up approximately 10-20% of their business. Board Member Baderian asked if the trainee observed by the Business License Officer during a recent inspection was touching the client or only observing. Mr. Mak said she was only observing. Board Member Baderian asked why treatment records were not available at the time of inspection. Mr. Mak said that customers consider the treatment record requirement intrusive so, to protect their privacy, the records are under the control of the spa manager who was not present at the inspection. He did assure Board Member Baderian that the required records are maintained and can be made available for inspection. He also said that clients who refuse to provide all the information required for the treatment records are turned away. PC MINUTES 10-12-10 Pepe 3 EXHIBIT 'F' Board member Baderian asked Mr. Mak to explain why a recent inspection revealed a massage therapist working at the spa who did not have the required valid city identification card. Mr. Mak explained that the therapist had applied for a card four months ago and was assured by staff that her application was approved and she would be receiving an ID card in the mail. Based on this, his client assumed the therapist had the proper ID. Therefore, Board member Baderian concluded that the spa manager allowed the massage therapist to work without posting the required ID. Board member Chiao noted that Mr. Mak said that treatment records were not available at the time of inspection because inspections are not announced in advance and the business owner, who is the only one with access to these records for reasons of client privacy, was not present at the time of inspection. He pointed out that the Code requires that these records are maintained for 24 months at the business location and that they are available for inspection by staff at any time. Board member Chaio further noted that the required records were not available at nine different inspections. Mr. Mak said that although the required records are kept current they were not available at the time of inspection for reasons previously mentioned. Board member Chiao asked Mr. Mak how much of the business is devoted to massage services. Mr. Mak said a rough estimate of 15-20% of the business is probably correct. Board member Chiao pointed out that maintenance of accurate treatment records would allow a precise determination of the percentage of business devoted to massage services. Board member Chiao asked Mr. Mak about the Orchid Spa Internet ads showing Asian women dressed in non - uniform attire that is not consistent with city regulations. Mr. Mak said that the ads were produced by an independent contractor and do not accurately reflect the attire of the employees at Orchid Spa. Board member Beranek asked if a copy of the memo distributed to the Board members had been sent to the appellant as well and Mr. Kasama confirmed that it had. Mr. Mak agreed that his client needs to improve record keeping and clothing requirements and that there are some other violations that have not been corrected. He pointed out that massage businesses are held to a very high standard but daimed that none of his client's alleged violations relate to moral or health code regulations. He further stated that although he and his client appreciate the city's efforts to enforce the code, they feel that their business deserves another chance. Chairman Pamlle asked if there was anyone who wanted to speak in opposition to this appeal. There were none. MOTION: It was moved by Commissioner Baderian to close the Public Hearing. Without objection the motion was approved. PC MINUTES 10-12 -10 Page 4 MOTION: Based on the information provided by staff' and the business owner, it was moved by Board member Baderian to deny the appeal and uphold the revocation of Orchid Spa's business license and deny the business owner, Mr. Mark Vitatema, a license to own or operate a business in the City of Arcadia for a period of one (1) year. ROLL CALL AYES: Commissioners Baderian, Beranek, Chiao and Pantie NOES: None ABSENT: Commissioner Baerg There is a ten (10) day appeal period after the appellant receives notice of the approval/denial of the appeal. CONSENT ITEMS 3. MINUTES OF SEPTEMBER 28, 2010 MOTION: It was moved by Commissioner Beranek, seconded by Commissioner Baderian, to approve the minutes of September 28, 2010 as presented. ROLL CALL: AYES: Commissioners Baderian, Beranek, Chiao, and Parrille NOES: None ABSENT: Commissioner Baerg MATTERS FROM CITY COUNCIL & PLANNING COMMISSION None MODIFICATION COMMITTEE AGENDA Chairman Parrille reported that one item was approved by the Modification Committee this moming. MATTERS FROM STAFF & UPCOMING AGENDA ITEMS Mr. Kasama said that the next agenda will include the General Plan Update and a project at Baldwin Plaza. He also reminded the Commissioners that a local developer, Richard Tipping, has issued an invitation to them to attend an open house at 2 and 6 West Pamela Road on October 27. PC MINUTES 10 -12 -10 Page 5