HomeMy WebLinkAboutItem 11c - False Alarm Program Management ServicesDATE: March 5, 2019
TO: Honorable Mayor and City Council
FROM: Robert Guthrie, Chief of Police
By: Dr. Jennifer Brutus, Sr. Management Analyst
SUBJECT: PROFESSIONAL SERVICES AGREEMENT WITH CENTRALSQUARE
TECHNOLOGIES, LLC FOR FALSE ALARM PROGRAM
MANAGEMENT SERVICES
Recommendation: Approve
SUMMARY
The City had a Professional Services Agreement (“Agreement”) with Public Safety
Corporation (“PSC”) for False Alarm Program Management Services, which expired
on June 30, 2018. In 2018, PSC was acquired and will now operate under the name
CryWolf False Alarm Solutions by CentralSquare Technologies, LLC. It is
recommended that the City Council approve, and authorize and direct the City
Manager to execute, a Professional Services Agreement with CentralSquare
Technologies, LLC for the period of March 6, 2019, through June 30, 2022, with the
option to renew annually for a maximum of three additional one-year periods.
BACKGROUND
In 2008, the City established a contract with PSC to provide false alarm program
management services, such as billing and collections, processing and tracking false
alarms, and preparing and sending notification letters. What originally started as a
two-year pilot program turned into an extended service agreement totaling
approximately six years. During this time, the City has benefitted tremendously from
false alarm reduction efforts.
Since the program’s inception, false alarm activations have reduced by 44%, from
about 2,700 per year to 1,500. The Program has identified nearly 7,500 alarm
systems, which is 47% more than the 4,000 initially expected by the City. In addition,
the City’s fee collections have reached a rate of 85%, which is amongst the highest
collection rates nationwide.
Professional Services Agreement for
False Alarm Program Management Services
March 5, 2019
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Even though PSC’s (CentralSquare) performance had been generally positive over
the past 10 years, a Request for Proposals was conducted in December 2018 to
ensure the best and most qualified false alarm program management company was
being utilized to meet the needs of the City. Given that it had been over five years
since the City last bid the contract, it was appropriate to see if another company
could provide a better service at equal or better pricing.
DISCUSSION
After a two week submission period during which a Notice Inviting Proposal s was
published four times in the Arcadia Weekly and two known vendors were sent a
Request for Proposals, two false alarm program management proposals were
received on January 8, 2019. A committee comprised of four City staff members
convened to review and rate the proposals using a 100 point evaluation system. The
proposals were evaluated according to thoroughness and understanding of work,
related experience, references, quality of proposal, and costs. Figure 1.1 is a
summary of the average scores and final rank.
Figure 1.1 – Proposal Ranking False Alarm Program
Although revenue sharing was considered as part of the evaluation process, it was
not the sole deciding factor. An analysis of scores revealed that CentralSquare is the
most qualified and best suited company to provide false alarm program management
services for the City. Some of the main contributing factors are the company’s
extensive experience in false alarm program management and technical expertise.
PSC/CentralSquare has provided false alarm services to over 325 agencies
supporting more than 500 cities, counties, states, and other municipalities
nationwide, of which 29 are in California. PM AM provided six service examples, of
which four are in California. In addition, CentralSquare has better security and
reliability of data over PM AM. Unlike PM AM, who uses a cloud-based web solution,
CentralSquare operates its own data servers and does not store any data in
Company Name and
Headquarters Location
THOROUGHNESS
&
UNDERSTANDING
OF SCOPE OF
WORK
RELATED
EXPERIENCE REFERENCES
PROPOSAL
QUALITY SUB TOTAL
COST
PROPOSAL
(Revenue
Sharing) GRAND TOTAL
(1) PM AM Corporation
Dallas, Texas 20 18.25 12.50 15.50 66.25 12 78.25
(2) CentralSquare Technologies,
LLC
Lake Mary, Florida 24.75 20 15 19.75 79.50 18.75 98.25
Professional Services Agreement for
False Alarm Program Management Services
March 5, 2019
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subcontracted, public cloud environments where security policies are established by
third parties, which offers less security and control over data than private clouds.
Under the new Agreement, the City will receive 84% of fees collected and
CentralSquare will receive 16% (84:16 split); PM AM proposed an 82:18 split. As a
result, the City will now collect 4.5% more in false alarm program collections in
comparison to the previous Agreement with PSC, which had a 79.5:20.5 split.
CentralSquare was able to reduce their percentage after reviewing the City’s alarm
ordinance, fee schedule, and their experience managing the program over the past
10 years. As shown in the table above, the CentralSquare proposal was preferred
over PM AM in all five areas.
The City has generated approximately $1,050,000 in revenue from alarm permits and
fees over the past 5 years. With an 84% revenue share, the Program will generate
approximately $220,000 in annual revenue for the City. At the same time, the
utilization of false alarm monitoring will continue to reduce the number of false alarms
in the City, increase the number of permits, and decrease unpermitted locations. PSC
also wants to increase customer service and strengthen the web-based alarm
program’s capabilities. One of their goals is to upgrade their website and provide City
staff with online administrative access to data and administrative documents.
CentralSquare’s Crywolf Solution is widely recognized as the leader in false alarm
management solutions. The company’s headquarters is now located in Lake Mary,
Florida. Other California Cities that utilize CryWolf for their false alarm program
management services include Baldwin Park, Glendora, Pomona, Bakersfield,
Hayward, and Westminster. Administrative support services for the City’s program
will be mainly provided from headquarters and there will be no changes to the current
payment process.
CentralSquare will continue to provide the City with a full-time, live operator to
answer inquiries and complaints from Arcadia citizens, track all false alarms, send
and collect all warning letters and bills, administer online alarm registration and bill
pay, send follow-up letters for delinquent bills, provide all stationery material and
postage, provide online and printed false alarm education material, offer an online
reinstatement test, and grant the City’s system administrator full access to its
database and up-to-date status of all billing and collections.
The Agreement will cover a period of three years and four months from March 6,
2019, through June 30, 2022, with the option to renew for three additional one year
periods on a year by year basis. The Department looks forward to continuing its
partnership with PSC/CentralSquare and furthering the success of the false alarm
reduction program.
Professional Services Agreement for
False Alarm Program Management Services
March 5, 2019
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ENVIRONMENTAL ANALYSIS
The proposed action does not constitute a project under the California Environmental
Quality Act (“CEQA”), and it can be seen with c ertainty that it will have no impact on
the environment. Thus, this matter is exempt under CEQA.
FISCAL IMPACT
CentralSquare provides its service on a revenue sharing basis, 16% to
CentralSquare and 84% to the City of all fees collected. CentralSquare does not
charge maintenance fees and will provide all required services to run, collect, and
maintain the false alarm program. After CentralSquare’s 16% share, it is estimated
that the City will receive approximately $220,000 during FY 2019-20 and experience
increases in future years as the program expands.
RECOMMENDATION
It is recommended that the City Council approve, and authorize and direct the City
Manager to execute a Professional Services Agreement with CentralSquare
Technologies, LLC for False Alarm Program Management Services.
Attachment: Proposed Professional Services Agreement
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CITY OF ARCADIA
PROFESSIONAL SERVICES AGREEMENT REGARDING
FALSE ALARM PROGRAM MANAGEMENT SERVICES
1. PARTIES AND DATE.
This Agreement is made and entered into this ____ day of ___________, 2019
by and between the City of Arcadia, a charter city organized under the Constitution and
laws of the State of California with its principal place of business at 240 West
Huntington Drive, Arcadia, California 91066-6021 ("City") and CentralSquare
Technologies, LLC., a Limited Liability Corporation with its principal place of business at
1000 Business Center Drive, Lake Mary, Florida ("Consultant"). City and Consultant
are sometimes individually referred to as “Party” and collectively as “Parties.”
2. RECITALS.
2.1 Consultant.
Consultant desires to perform and assume responsibility for the provision of
certain professional services required by the City on the terms and conditions set forth
in this Agreement. Consultant represents that it is experienced in providing False Alarm
Program Management services to public clients, is licensed in the State of California,
and is familiar with the plans of City.
2.2 Project.
City desires to engage Consultant to render such services for the False Alarm
Program Management Services project (“Project”) as set forth in this Agreement.
3. TERMS.
3.1 Scope of Services and Term.
3.1.1 General Scope of Services. Consultant promises and agrees to
furnish to the City all labor, materials, tools, equipment, services, and incidental and
customary work necessary to fully and adequately supply the professional False Alarm
Program Management consulting services necessary for the Project ("Services"). The
Services are more particularly described in Exhibit "A" attached hereto and incorporated
herein by reference. All Services shall be subject to, and performed in accordance with,
this Agreement, the exhibits attached hereto and incorporated herein by reference, and
all applicable local, state and federal laws, rules and regulations.
3.1.2 Term. The term of this Agreement shall be from March 6, 2019 to
June 30, 2022, unless earlier terminated as provided herein. Consultant shall complete
the Services within the term of this Agreement, and shall meet any other established
schedules and deadlines. The term of this Agreement may be extended by mutual
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agreement of the Parties on a year-by-year basis for a maximum of three (3) one (1)
year additional terms. If such option is exercised, the terms and conditions quoted
herein (with the exception of pricing) are to remain firm for the term extension(s) of this
Agreement. Any adjustments to pricing shall be agreed to by the Parties in writing prior
to the commencement of any term extension(s).
3.2 Responsibilities of Consultant.
3.2.1 Control and Payment of Subordinates; Independent Contractor.
The Services shall be performed by Consultant or under its supervision. Consultant will
determine the means, methods and details of performing the Services subject to the
requirements of this Agreement. City retains Consultant on an inde pendent contractor
basis and not as an employee. Consultant retains the right to perform similar or
different services for others during the term of this Agreement. Any additional personnel
performing the Services under this Agreement on behalf of Consultant shall also not be
employees of City and shall at all times be under Consultant's exclusive direction and
control. Consultant shall pay all wages, salaries, and other amounts due such
personnel in connection with their performance of Services under th is Agreement and
as required by law. Consultant shall be responsible for all reports and obligations
respecting such additional personnel, including, but not limited to: social security taxes,
income tax withholding, unemployment insurance, disability ins urance, and workers'
compensation insurance.
3.2.2 Schedule of Services. Consultant shall perform the Services
expeditiously, within the term of this Agreement, and in accordance with the Schedule of
Services set forth in Exhibit "B" attached hereto and incorporated herein by reference.
Consultant represents that it has the professional and technical personnel required to
perform the Services in conformance with such conditions. In order to facilitate
Consultant's conformance with the Schedule, City shall respond to Consultant's
submittals in a timely manner. Upon request of City, Consultant shall provide a more
detailed schedule of anticipated performance to meet the Schedule of Services.
3.2.3 Conformance to Applicable Requirements. All work prepared by
Consultant shall be subject to the prior written approval of City.
3.2.4 Substitution of Key Personnel. Consultant has represented to City
that certain key personnel will perform and coordinate the Services under this
Agreement. Should one or more of such personnel become unavailable, Consultant
may substitute other personnel of at least equal competence upon prior written approval
of City. In the event that City and Consultant cannot agree as to the substitution of key
personnel, City shall be entitled to terminate this Agreement for cause. As discussed
below, any personnel who fail or refuse to perform the Services in a manner acceptable
to the City, or who are determined by the City to be uncooperative, incompetent, a
threat to the adequate or timely completion of the Project or a threat to the safety of
persons or property, shall be promptly removed from the Project by the Consultant at
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the request of the City. The key personnel for performance of this Agreement are as
follows: Ashley Ainsworth, Account Executive.
3.2.5 City’s Representative. The City hereby designates Robert Guthrie,
Chief of Police, or his designee, to act as its representative for the performance of this
Agreement (“City’s Representative”). City’s Representative shall have the power to act
on behalf of the City for all purposes under this Contract. Consultant shall not accept
direction or orders from any person other than the City’s Representative or his or her
designee.
3.2.6 Consultant’s Representative. Consultant hereby designates Ashley
Ainsworth, Account Executive, or her designee, to act as its representative for the
performance of this Agreement (“Consultant’s Representative”). Consultant’s
Representative shall have full authority to represent and act o n behalf of the Consultant
for all purposes under this Agreement. The Consultant’s Representative shall supervise
and direct the Services, using his best skill and attention, and shall be responsible for all
means, methods, techniques, sequences and procedures and for the satisfactory
coordination of all portions of the Services under this Agreement.
3.2.7 Coordination of Services. Consultant agrees to work closely with
City staff in the performance of Services and shall be available to City's staff,
consultants and other staff at all reasonable times.
3.2.8 Standard of Care; Performance of Employees . Consultant shall
perform all Services under this Agreement in a skillful and competent manner,
consistent with the standards generally recognized as being employed by professionals
in the same discipline in the State of California. Consultant represents and maintains
that it is skilled in the professional calling necessary to perform the Services. Finally,
Consultant represents that it, its employees and subcontractors have all licenses,
permits, qualifications and approvals of whatever nature that are legally required to
perform the Services, including a City Business License, and that such licenses and
approvals shall be maintained throughout the term of this Agreement. As provided for in
the indemnification provisions of this Agreement, Consultant shall perform, at its own
cost and expense and without reimbursement from the City, any services necessary to
correct errors or omissions which are cause d by the Consultant’s failure to comply with
the standard of care provided for herein. Any employee of the Consultant or its sub -
consultants who is determined by the City to be uncooperative, incompetent, a threat to
the adequate or timely completion of the Project, a threat to the safety of persons or
property, or any employee who fails or refuses to perform the Services in a manner
acceptable to the City, shall be promptly removed from the Project by the Consultant
and shall not be re-employed to perform any of the Services or to work on the Project.
3.2.9 Laws and Regulations. Consultant shall keep itself fully informed of
and in compliance with all local, state and federal laws, rules and regulations in any
manner affecting the performance of the Project or the Services, including all Cal/OSHA
requirements, and shall give all notices required by law. Consultant shall be liable for all
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violations of such laws and regulations in connection with Services. If the Consultant
performs any work knowing it to be contrary to such laws, rules and regulations and
without giving written notice to the City, Consultant shall be solely responsible for all
costs arising therefrom. Consultant shall defend, indemnify and hold City, its officials,
directors, officers, and employees free and harmless, pursuant to the indemnification
provisions of this Agreement, from any claim or liability arising out of any failure or
alleged failure to comply with such laws, rules or regulations.
3.2.9.1 Immigration Reform and Control Act. Consultant
acknowledges that Consultant, and all subcontractors hired by Consultant to perform
services under this Agreement, are aware of and understand the Immigration Reform
and Control Act ("IRCA"). Consultant is and shall remain in compliance with the IRCA
and shall ensure that any subcontractors hired by Consultant to perform services under
this Agreement are in compliance with the IRCA. In addition, Consultant agrees to
indemnify, defend and hold harmless the City, its directors, officials, officers and
employees, from any liability, damages or causes of action arising out of or relating to
any claims that Consultant's employees, or the employees of any subcontractor hired by
Consultant, are not authorized to work in the United States fo r Consultant or its
subcontractor and/or any other claims based upon alleged IRCA violations committed
by Consultant or Consultant's subcontractor(s).
3.2.10 Insurance.
3.2.10.1 Time for Compliance. Consultant shall not
commence Work under this Agreement until it has provided evidence satisfactory to the
City that it has secured all insurance required under this section. In addition, Consultant
shall not allow any subcontractor to commence work on any subcontract until it has
provided evidence satisfactory to the City that the subcontractor has secured all
insurance required under this section; provided, however, that in lieu thereof, the
Consultant may provide evidence to the City that all subcontractors are additional
insureds under the Consultant’s policies of insurance.
3.2.10.2 Minimum Requirements. Consultant shall, at its
expense, procure and maintain for the duration of the Agreement insurance against
claims for injuries to persons or damages to property which may arise from or in
connection with the performance of the Agreement by the Consultant, its agents,
representatives, employees, subcontractors and volunteers. Consultant shall also
name and obtain insurer’s consent to naming City, its directors, officials, officers, and
employees as an additional insured with proof of certificate of insurance that they are an
additional insured. Such insurance shall meet at least the following minimum levels of
coverage:
(A) Minimum Scope of Insurance. Coverage shall be
when commercially available (occurrence based) at least as broad as the latest version
of the following: (1) General Liability: Insurance Services Office Commercial General
Liability coverage for premises and operations, contractual liability, personal injury,
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bodily injury, independent contractors, broadform property damage, explosion, collapse,
and underground, products and completed operations; (2) Automobile Liability:
Insurance Services Office Business Auto coverage for any auto owned, leased, hired,
and borrowed by Consultant or for which Consultant is responsible; and (3) Workers’
Compensation and Employer’s Liability: Workers’ Compensation insurance as required
by the State of California and Employer’s Liability Insurance.
The City, its directors, officials, officers, and employees shall be listed as additional
insured. Any deductibles or self -insured retentions must be declared to and approved
by City and conform to the requirements provided in Section 3.2.10.6 herein.
(B) Minimum Limits of Insurance. Consultant shall
maintain limits no less than: (1) General Liability: $1,000,000 combined single limit per
occurrence for bodily injury, personal injury and property damage, with an aggregate
limit of $1,000,000. If Commercial General Liability Insurance or other form with general
aggregate limit is used, either the general aggregate limit shall apply separately to this
Agreement/location or the general aggregate limit shall be twice the required
occurrence limit; (2) Automobile Liability: $1,000,000 combined single limit per accident
for bodily injury and property damage; and (3) Workers’ Compensation and Employer’s
Liability: Workers’ Compensation limits as required by the Labor Code of the State of
California. Employer’s Liability limits of $1,000,000 per accident for bodily injury or
disease.
3.2.10.3 Professional Liability. Consultant shall procure and
maintain, and require its sub-consultants to procure and maintain, for a period of three
(3) years following completion of the Project, errors and omissi ons liability insurance
appropriate to their profession. Such insurance shall be in an amount not less than
$1,000,000 per claim, and shall be endorsed to include contractual liability.
3.2.10.4 Insurance Endorsements. The insurance policies
shall contain the following provisions, or Consultant shall provide endorsements on
forms supplied or approved by the City to add the following provisions to the insurance
policies:
(A) General Liability. The general liability policy shall be
endorsed to state that: (1) the City, its directors, officials, officers, and employees shall
be covered as additional insured with respect to liability arising out of Services
operations and for completed operations performed by or on behalf of the Consultant,
including materials, parts or equipment furnished in connection with such work; and (2)
the insurance coverage shall be primary insurance as respects the City, its directors,
officials, officers, and employees, or if excess, shall stand in an unbroken chain of
coverage excess of the Consultant’s scheduled underlying coverage. Any insurance or
self-insurance maintained by the City, its directors, officials, officers, employees and
volunteers shall be excess of the Consultant’s insurance and shall not be called upon to
contribute with it in any way.
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(B) Automobile Liability. The automobile liability policy
shall be endorsed to state that: (1) the City, its directors, officials, officers, and
employees shall be covered as additional insureds with respect to the ownership,
operation, maintenance, use, loading or unloading of any auto owned, leased, hired or
borrowed by the Consultant or for which the Consultant is responsible; and (2) the
insurance coverage shall be primary insurance as respects the City, its directors,
officials, officers, and employees, or if excess, shall stand in an unbroken chain of
coverage excess of the Consultant’s scheduled underlying coverage. Any insurance or
self-insurance maintained by the City, its directors, officials, officers, and employees
shall be excess of the Consultant’s insurance and shall not be called upon to contribute
with it in any way.
(C) Workers’ Compensation and Employers Liability
Coverage. The insurer shall agree to waive all rights of subrogation against the City, its
directors, officials, officers, and employees for losses paid under the terms of the
insurance policy which arise from work performed by the Consultant.
(D) All Coverages. Each insurance policy required by this
Agreement shall be endorsed to state that: (A) coverage shall not be, reduced or
canceled except after thirty (30) days prior written notice by certified mail, return receipt
requested of cancellation, of intended non-renewal or endorsement reduction in limit or
scope of coverage; provided, however, that in the event of cancellation due solely to
non-payment of premium, ten (10) days notice of cancellation for non -payment of
premium may instead be given to the City.; and (B) any failure to comply with reporting
or other provisions of the policies, including breaches of warranties, shall not affect
coverage provided to the City, its directors, officials, officers, and employees.
3.2.10.5 Separation of Insureds; No Special Limitations. All
insurance required by this Section shall contain standard separation of insureds
provisions. In addition, such insurance shall not contain any special limitations on the
scope of protection afforded to the City, its directors, officials, officers, and employees.
3.2.10.6 Deductibles and Self-Insurance Retentions. Any
deductibles or self-insured retentions must be declared to and approved by the City.
Consultant shall guarantee that, at the option of the City, either: (1) the insurer shall
reduce or eliminate such deductibles or self -insured retentions as respects the City, its
directors, officials, officers, and employees; or (2) the Consultant shall procure a bond
guaranteeing payment of losses and related investigation costs, claims and
administrative and defense expenses.
3.2.10.7 Acceptability of Insurers. Insurance is to be placed
with insurers with a current A.M. Best’s rating no less than A:VII, admitted or approved
to do business in California, and satisfactory to the City.
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3.2.10.8 Verification of Coverage. Consultant shall furnish City
with complete and accurate copies of current certificates of insurance and
endorsements effecting coverage required by this Agreement on forms satisfactory to
the City. The certificates and endorsements for each insurance policy shall be si gned
by a person authorized by that insurer to bind coverage on its behalf, and shall be on
forms provided by the City if requested. Copies of all certificates and endorsements
must be received and approved by the City before work commences. The City res erves
the right to require complete, certified copies of all required insurance policies, at any
time.
3.2.10.9 Safety. Consultant shall execute and maintain its
work so as to avoid injury or damage to any person or property. In carrying out its
Services, the Consultant shall at all times be in compliance with all applicable local,
state and federal laws, rules and regulations, and shall exercise all necessary
precautions for the safety of employees appropriate to the nature of the work and the
conditions under which the work is to be performed. Safety precautions as applicable
shall include, but shall not be limited to: (A) adequate life protection and life saving
equipment and procedures; (B) instructions in accident prevention for all employees an d
subcontractors, such as safe walkways, scaffolds, fall protection ladders, bridges, gang
planks, confined space procedures, trenching and shoring, equipment and other safety
devices, equipment and wearing apparel as are necessary or lawfully required to
prevent accidents or injuries; and (C) adequate facilities for the proper inspection and
maintenance of all safety measures.
3.2.10.10 Material Breach. Lack of insurance does not negate
Consultant’s obligations under this Agreement. Maintenance of proper insurance
coverage is a material element of this Agreement and failure to maintain or renew
coverage or to provide evidence of renewal may be treated by the City as a material
breach of the Agreement.
3.3 Fees and Payments.
3.3.1 Compensation. Consultant shall receive compensation, including
reimbursements which receive the City’s prior written authorization, for all Services
rendered under this Agreement at the rates set forth in Exhibit "C" attached hereto and
incorporated herein by reference. Extra Work may be authorized, as described below,
and if authorized, will be compensated at the rates and manner agreed upon by both
Parties.
3.3.2 Payment of Compensation. Consultant shall submit to City a
monthly itemized statement which indicates total monthly collections, any City
authorized adjustments, and the agreed upon revenue share calculation for the month
based on the rates shown in Exhibit “C”. City shall, within forty-five (45) days of
receiving such statement, review the statement and notify Consultant of any
discrepancies.
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3.3.3 Reimbursement for Expenses. Consultant shall not be reimbursed
for any expenses unless prior written authorization is obtained from the City.
3.3.4 Extra Work. At any time during the term of this Agreement, City
may request that Consultant perform Extra Work. As used herein, "Extra Work" means
any work which is determined by City to be necessary for the proper completion of the
Project, but which the parties did not reasonably anticipate would b e necessary at the
execution of this Agreement. Consultant shall not perform, nor be compensated for,
Extra Work without prior written authorization from City's Representative.
3.4 Accounting Records.
3.4.1 Maintenance and Inspection. Consultant shall maintain complete
and accurate records with respect to all costs and expenses incurred under this
Agreement. All such records shall be clearly identifiable. Consultant shall allow a
representative of City during normal business hours to examine, audit, and make
transcripts or copies of such records and any other documents created pursuant to this
Agreement. Consultant shall allow inspection of all work, data, documents, proceedings,
and activities related to the Agreement for a period of three (3) years from the date of
final payment under this Agreement.
3.5 General Provisions.
3.5.1 Termination of Agreement.
3.5.1.1 Grounds for Termination. City may, by written notice
to Consultant, terminate the whole or any part of this Agreement at any time and without
cause by giving written notice to Consultant of such termination, and specifying the
effective date thereof, at least seven (7) days before the effective date of such
termination. Upon termination, Consultant shall be compensated only for tho se services
which have been adequately rendered to City, and Consultant shall be entitled to no
further compensation. Consultant may not terminate this Agreement except for cause.
A termination without cause by City shall not act as or be deemed a waiver of any
potential known or unknown City claims associated with Consultant’s performance prior
to the date of termination.
3.5.1.2 Effect of Termination. If this Agreement is terminated
as provided herein, City may require Consultant to provide all finished or unfinished
Documents and Data and other information of any kind prepared by Consultant in
connection with the performance of Services under this Agreement. Consultant shall be
required to provide such document and other information within fifteen (15) days of the
request.
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3.5.1.3 Additional Services. In the event this Agreement is
terminated in whole or in part as provided herein, City may procure, upon such terms
and in such manner as it may determine appropriate, services similar to those
terminated.
3.5.2 Delivery of Notices. All notices permitted or required under this
Agreement shall be given to the respective parties at the following address, or at such
other address as the respective parties may provide in writing for this purpose :
Consultant:
CentralSquare Technologies, LLC
1000 Business Center Drive
Lake Mary, FL 32746
Attn: Ashley Ainsworth, Account Executive
City:
City of Arcadia
240 West Huntington drive
Arcadia, CA 91007
Attn: Robert Guthrie, Chief of Police
Such notice shall be deemed made when personally delivered or when mailed, forty -
eight (48) hours after deposit in the U.S. Mail, first class postage prepaid and
addressed to the party at its applicable address. Actual notice shall be de emed
adequate notice on the date actual notice occurred, regardless of the method of service.
3.5.3 Ownership of Materials and Confidentiality.
3.5.3.1 Documents & Data; Licensing of Intellectual Property.
This Agreement creates a non-exclusive and perpetual license for City to copy, use,
modify, reuse, or sublicense any and all copyrights, designs, and other intellectual
property embodied in plans, specifications, studies, drawings, estimates, and other
documents or works of authorship fixed in any tangible medium of expression, including
but not limited to, physical drawings or data magnetically or otherwise recorded on
computer diskettes, which are prepared or caused to be prepared by Consultant under
this Agreement (“Documents & Data”). Consultant shall require all subcontractors to
agree in writing that City is granted a non-exclusive and perpetual license for any
Documents & Data the subcontractor prepares under this Agreement. Consultant
represents and warrants that Consultant has the legal right to license any and all
Documents & Data. Consultant makes no such representation and warranty in regard
to Documents & Data which were prepared by design professionals other than
Consultant or provided to Consultant by the City. City shall not be limited in any way in
its use of the Documents and Data at any time, provided that any such use not within
the purposes intended by this Agreement shall be at City’s sole risk.
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3.5.3.2 Confidentiality. Except as otherwise required by
California law, all ideas, memoranda, specifications, plans, procedures, drawings,
descriptions, computer program data, input record data, written information, and other
Documents and Data either created by or provided to Consultant in connection with the
performance of this Agreement shall be held confidential by Consultant. Such materials
shall not, without the prior written consent of City, be used by Consultant for any
purposes other than the performance of the Services. Nor shall such materials be
disclosed to any person or entity not connected with the performance of the Services or
the Project. Nothing furnished to Consultant which is otherwise known to Consultant or
is generally known, or has become known, to the related industry shall be deemed
confidential. Consultant shall not use City's name or insignia, photographs of the
Project, or any publicity pertaining to the Services or the Project in any magazine, trade
paper, newspaper, television or radio production or other similar medium without the
prior written consent of City.
3.5.4 Cooperation; Further Acts. The Parties shall fully cooperate with
one another, and shall take any additional acts or sign any additional documents as
may be necessary, appropriate or convenient to attain the purposes of this Agreement.
3.5.5 Indemnification.
3.5.5.1 To the fullest extent permitted by law, Consultant shall
defend, indemnify and hold the City, its officials, officers, and employees free and
harmless from any and all claims, demands, causes of action, costs, expenses, liability,
loss, damage or injury, in law or equity, to property or persons, including wrongful death,
in any manner arising out of or incident to any alleged acts, omissions or willful
misconduct of Consultant, its officials, officers, employees, agents, consultants and
contractors arising out of or in connection with the performance of the Services, the
Project or this Agreement, including without limitation the payment of all consequential
damages and attorney’s fees and other related costs and expenses. Notwithstanding
the foregoing, to the extent Consultant’s Services are subject to Civil Code Section
2782.8, the above indemnity shall be limited, to the extent required by Civil Code
Section 2782.8, to claims that arise out of, pertain to, or relate to the negligence,
recklessness, or willful misconduct of the Consultant. Consultant shall defend with
Legal Counsel of City’s choosing, at Consultant’s own cost, expense and risk, any and
all such aforesaid suits, actions or other legal proceedings of every kind that may be
brought or instituted against City, its directors, officials, officers, and employees.
Consultant shall pay and satisfy any judgment, award or decree that may be rendered
against City or its directors, officials, officers, and employees, in any such suit, action or
other legal proceeding arising from Consultant’s performance of the Services, the
Project or this Agreement; except to the extent that liability is caused by the active
negligence or willful misconduct by the City or its directors, officials, officers, and
employees. Consultant shall reimburse City and its directors, officials, officers, and
employees, for any and all legal expenses and costs incurred by each of them in
connection therewith or in enforcing the indemnity herein provided. Consultant’s
obligation to indemnify shall not be restricted to insurance proceeds, if any, received by
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the City, its directors, officials, officers, and employees, and shall take effect
immediately upon execution of this Agreement.
3.5.5.2 The duty to defend and to hold harmless, as set forth
above, shall include the duty to defend as established by Section 2778 of the California
Civil Code, and the duty to defend shall arise upon the making of any claim or demand
against the City, its respective officials, officers, agents, employees and representatives,
notwithstanding that no adjudication of the underlying facts has occurred, and whether
or not Consultant has been named in the claim or lawsuit.
3.5.6 Entire Agreement. This Agreement contains the entire Agreement
of the Parties with respect to the subject matter hereof, and supersedes all prior
negotiations, understandings or agreements. This Agreement may only be modified by
a writing signed by both Parties.
3.5.7 Attorney’s Fees. If either party commences an action against the
other party, either legal, administrative or otherwise, arising out of or in connection with
this Agreement, the prevailing party in such litigation shall be entitled to have and
recover from the losing party reasonable attorneys’ fees and all other costs of such
action.
3.5.8 Governing Law. This Agreement shall be governed by the laws of
the State of California. Venue shall be in Los Angeles County.
3.5.9 Time of Essence. Time is of the essence for each and every
provision of this Agreement.
3.5.10 City's Right to Employ Other Consultants. City reserves right to
employ other consultants in connection with this Project.
3.5.11 Successors and Assigns. This Agreement shall be binding on the
successors and assigns of the Parties.
3.5.12 Assignment or Transfer. Consultant shall not assign, hypothecate,
or transfer, either directly or by operation of law, this Agreement or any interest herein
without the prior written consent of the City. Any attempt to do so shall be null and void,
and any assignees, hypothecates or transferees shall acquire no right or interest by
reason of such attempted assignment, hypothecation or transfer.
3.5.13 Construction; References; Captions. Since the Parties or their
agents have participated fully in the preparation of this Agreement, the language of this
Agreement shall be construed simply, according to its fair meaning, and not strictly for
or against any Party. Any term referencing time, days or pe riod for performance shall
be deemed calendar days and not work days. All references to Consultant include all
personnel, employees, agents, and subcontractors of Consultant, except as otherwise
specified in this Agreement. All references to City include its elected officials, officers,
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and employees except as otherwise specified in this Agreement. The captions of the
various articles and paragraphs are for convenience and ease of reference only, and do
not define, limit, augment, or describe the scope, content, or intent of this Agreement.
3.5.14 Amendment; Modification. No supplement, modification, or
amendment of this Agreement shall be binding unless executed in writing and signed by
both Parties.
3.5.15 Waiver. No waiver of any default shall constitute a waiver of any
other default or breach, whether of the same or other covenant or condition. No waiver,
benefit, privilege, or service voluntarily given or performed by a Party shall give the
other Party any contractual rights by custom, estopp el, or otherwise.
3.5.16 No Third Party Beneficiaries. There are no intended third party
beneficiaries of any right or obligation assumed by the Parties.
3.5.17 Invalidity; Severability. If any portion of this Agreement is declared
invalid, illegal, or otherwise unenforceable by a court of competent jurisdiction, the
remaining provisions shall continue in full force and effect.
3.5.18 Prohibited Interests. Consultant maintains and warrants that it has
not employed nor retained any company or per son, other than a bona fide employee
working solely for Consultant, to solicit or secure this Agreement. Further, Consultant
warrants that it has not paid nor has it agreed to pay any company or person, other than
a bona fide employee working solely for Consultant, any fee, commission, percentage,
brokerage fee, gift or other consideration contingent upon or resulting from the award or
making of this Agreement. For breach or violation of this warranty, City shall have the
right to rescind this Agreement without liability. For the term of this Agreement, no
member, officer or employee of City, during the term of his or her service with City, shall
have any direct interest in this Agreement, or obtain any present or anticipated material
benefit arising therefrom.
3.5.19 Equal Opportunity Employment. Consultant represents that it is an
equal opportunity employer and it shall not discriminate against any subcontractor,
employee or applicant for employment because of race, religion, color, national origin,
handicap, ancestry, sex, sexual orientation or age. Such non -discrimination shall
include, but not be limited to, all activities related to initial employment, upgrading,
demotion, transfer, recruitment or recruitment advertising, layoff or termination.
Consultant shall also comply with all relevant provisions of City's Minority Business
Enterprise program, Affirmative Action Plan or other related programs or guidelines
currently in effect or hereinafter enacted.
3.5.20 Labor Certification. By its signature hereunder, Consultant certifies
that it is aware of the provisions of Section 3700 of the California Labor Code which
require every employer to be insured against liability for Worker's Compensation or to
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undertake self-insurance in accordance with the provisions of that Code, and agrees to
comply with such provisions before commencing the performance of the Services.
3.5.21 Authority to Enter Agreement. Consultant has all requisite power
and authority to conduct its business and to execute, deliver, and perform the
Agreement. Each Party warrants that the individuals who have signed this Agreement
have the legal power, right, and authority to make this Agreement and bind each
respective Party.
3.5.22 Counterparts. This Agreement may be signed in counterparts,
each of which shall constitute an original.
3.5.23 Exhibits and Recitals. All Exhibits and Recitals contained herein
are hereby incorporated into this Agreement by this reference.
3.6 Subcontracting.
3.6.1 Prior Approval Required. Consultant shall not subcontract any
portion of the work required by this Agreement, except as expressly stated herein,
without prior written approval of City. Subcontracts, if any, shall contain a provision
making them subject to all provisions stipulated in this Agreement.
In witness whereof the Parties have executed this Professional Services
Agreement on the date set forth below.
CITY OF ARCADIA CENTRALSQUARE TECHNOLOGIES, LLC
By __ By ____________________________
Dominic Lazzaretto Les Greenberg
City Manager Chief Executive Officer
Date: ______________________ Date: __________________________
ATTEST:
___________________________ By_____________________________
City Clerk Brad Surminsky
Chief Financial Officer
APPROVED AS TO FORM: Date: __________________________
___________________________
Stephen P. Deitsch
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City Attorney CONCUR:
______________________________
Robert Guthrie, Chief of Police
Exhibit "A"
SCOPE OF SERVICES
Consultant shall be responsible for the daily operations of the Program. This will
include, but may not be limited to:
1. Permit Tracking
a) The vendor shall be responsible for working with alarm companies to ensure
that alarm permits are acquired for existing and new alarm holders.
b) The vendor shall be responsible for issuing notices to alarm -holders when
there is evidence that an alarm-holder has failed to secure the required permit
for an alarm system.
c) The vendor shall be responsible for providing information on a frequency to
be determined by the City, which includes the name of the alarm -holder and
address of the property where the required permit has not been obtained.
d) The vendor shall be responsible for the billing and collection of any fees
associated with the failure of the alarm holder to secure a permit.
e) The vendor shall be responsible for providing the City on -line, web-based
access to the data associated with permits for audit and ad-hoc reporting
purposes.
f) The vendor shall provide for the ability to register alarm systems and obtain
alarm permits by connection to an Internet-based portal that is integrated (i.e.
linked to) with the City of Arcadia existing website. The Vendor will also be
responsible for providing the ability for mail-in registration.
2. Billing
a) The vendor system shall receive data sent on a daily basis from the City’s
Computer Aided Dispatch (CAD) System that identifies false alarm events for
the previous calendar date. This process shall be automatic and not require
City staff intervention.
b) The vendor shall be responsible for producing bills on a frequency specified
by the City (daily/weekly) to businesses/residents who owe a false alarm
service fee based on a fee structure articulated by City Ordinances and
Resolutions.
c) Flexibility shall be inherent in the vendor’s system should the false alarm fee
structure change.
A-1
d) The vendor shall provide a local or toll-free phone number to assist citizens
and businesses and answer questions as to the administration and billing of
this program.
e) The vendor shall provide a secure and user-friendly online system for bill
payment as well as provisions for those wit hout internet access. The online
payment process must be PCI compliant.
3. Collections
a) The vendor shall be responsible for the collection of the fees. All fees
collected shall be deposited in an account controlled by the City or the
Vendor. Deposits shall be disbursed monthly, based on a mutually agreed-
upon schedule, to the City and the Vendor. The City and the Vendor shall
receive their respective percentages of the revenues collected as provided by
the contract between the City and the Vendor.
b) In order to enhance public convenience and program perception, it is
preferred that the vendor provide a nearby (within 50 miles) program mailing
address and mail-in payment processing.
c) The vendor shall be responsible for seeking collections from delinquent
accounts and shall receive a percentage of the delinquent revenue as
provided by contract between the City and the Vendor.
d) The vendor shall be responsible for providing information on a frequency to
be determined by the City that includes the name of the alarm-holder and
address of the property where false alarm service fees are delinquent.
e) The vendor shall be responsible for providing the City on -line web-based
access to the data associated with collections for audit and ad -hoc reporting
purposes. The City requires that the data base utilized falls within City IT
standards.
f) The vendor shall support the billing/suspension/revocation appeals process.
g) The vendor will be responsible for providing the City access to the data
associated with collections for audit and ad-hoc reporting purposes.
h) The vendor shall obtain at its own expense, regular, independently -certified
(e.g. SSAE16) audits of internal financial controls, data security and alarm
management services. The reports on such audits shall be shared with the
City.
A-2
4. Interface with Computer-Aided Dispatch (CAD) System
a) To minimize technical issues related to the sharing of alarm data, short -listed
vendors must have successfully implemented their False Alarm Management
Solution with an agency that currently uses Executive Information Services
(EIS) Computer Aided Dispatch System. Prospective vendors will be required
to provide at least one reference for an agency utilizing an EIS CAD system.
b) The Applicant shall also have demonstrated experie nce automatically
notifying selected City manager(s) of alarm program performance metrics.
Such metrics must include active permits by City-specified location types,
billings, collections and false alarms. These notifications are required on a
scheduled basis, e.g. daily, as specified by the City.
c) Should vendor be selected for the administration contract, but fail to provide
and maintain a database capable of sharing information with the City’s CAD
system, as it may be upgraded, changed or modified over time, shall be
considered a material breach of contract and grounds for immediate
termination of vendor’s contract.
5. Customer Service
a) The vendor shall provide an internet based portal which will provide public
interactivity for purposes of education, registration, and support services, as
well as, an automated or personnel staffed telephone system with similar
attributes for those needing alarm program services, but without internet
access.
b) The vendor will develop written educational materials for citizens and
businesses, coordinate a public education notification plan and provide alarm
user training and education via the Internet and other methods for those
without computer access.
c) The vendor shall provide the City current, online access to the alarm program
data with the ability to search accounts by multiple search criteria, view
supporting documents such as letters and invoices, generate management
reports, and create ad-hoc (custom) reports where the custom report template
can be saved and re-generated on demand.
d) The vendor shall have a track record demonstrating experience and expertise
in advising agencies on alarm ordinance provisions.
e) It is preferred that the vendor have nearby company representation to
facilitate in-person meetings and better support the program and the City.
A-3
6. Data Security and Reliability
a) The vendor shall ensure the security and reliability of the City’s public safety
data maintained by the vendor. Please describe the policies, processes and
systems the vendor has in place to protect the data.
b) The vendor shall follow generally accepted practices for ensuring that its
alarm management services are provided with adequate internal controls.
Please describe these practices.
c) The vendor shall provide gratis System enhancements as they become
available and backup system/disaster recovery functions.
7. City of Arcadia’s Alarm Permit Subsidy Program
a) Consultant shall communicate with residents and update their accounts after
receiving information from the City regarding new subsidy program
participants, including names, addresses, and contact information. Consultant
shall continue to send renewal letters to program participants informing them
of their extended renewal date so they can be informed of their next payment
date.
8. General Responsibilities
Consultant shall be responsible for all costs of carrying out these responsibilities
including, but not limited to: the costs of staff, facilities, equipment, and consumable
supplies. Only third-party bank and credit card fees, collection costs (e.g. collection
agency feels), any special mailing costs in excess of standard U.S. Post Office First
Class postage, and citizen refunds will be shared by CentralSquare and Arcadia
through payment from gross Program revenues.
CITY RESPONSIBILITES
1. Appointing an Arcadia Alarm Administrator (“Administrator”) who will be the
primary point of contact between CentralSquare and Arcadia. The Administrator
is responsible for overseeing CentralSquare’s operation of the False Alarm
Program Management services (“Program”) and accessing Program information,
as needed, via Central Square provided online access;
2. Making any and all decisions about alarm call response, determining whether
calls are false alarms, providing any on-scene communication of alarm related
information to alarm users, and for documenting alarm related information within
the Arcadia CAD/911 system;
A-4
3. Extracting false alarm incident data from the CAD/911 System and transferring
this data electronically to CentralSquare (via email or CentralSquare FTP site).
4. Arcadia staff is responsible for entering, or causing to be entered, into the
CAD/911 System any false alarm related information that Arcadia may choose to
display to CAD/911 System operators through CAD/911 System;
5. Scheduling, conducting, and making appeal decisions for any false alarm
hearings;
6. Conducting any general public education programs on false alarms; and
7. Transferring any and all financial information from the Program generated alarm
reports to other Arcadia financial systems, as needed.
The City shall be responsible for all costs of carrying out these responsibilities,
including, but not limited to the costs of staff, facilities, computer equipment and
consumable supplies.
A-5
Exhibit "B"
SCHEDULE OF SERVICES
The Schedule of Services shall be performed for a period of three (3) years from the
date of execution, and may be extended by mutual agreement of the Parties on a year -
by-year basis for a maximum of three (3) one (1) year additional terms, pursuant to
Section 3.1.2 of this Agreement.
B-1
Exhibit "C"
COMPENSATION
For performing and completing all services pursuant to the Scope of Services (Exhibit
“A”), Consultant will obtain payment exclusively from the collected revenues. There will
be no upfront systems development, licensing, conversion, equipment, travel, or other
costs. Consultant will purchase, configure, install, and customize everything needed to
provide False Alarm Program Management services for the City.
The Consultant shall be compensated for its services by receiving sixteen percent
(16%) of all Alarm Ordinance required collections after payment of any citizen refunds,
designated-bank and credit card processing charges, and any special mailing costs in
excess of standard U.S. Post Office First Class postage rates. Thus, eighty-four percent
(84%) of such required collections will be paid to the City. This percentage also
excludes any applicable California sales/use/income taxes. Collections include at a
minimum amounts received for permit registrations, renewals, and non -registrations;
false burglary and robbery/panic system activations; late fees and other charges
established by Resolution No. 7153, attached and incorporated herein as part of Exhibit
“C”.
As part of the City of Arcadia’s Alarm Permit Subsidy Program, which began in
November of 2018, Consultant shall also receive sixteen percent of any renewal and the
amount should be retained from the City’s monthly co llections.
This percentage of collected revenues is based on several assumptions:
1. Arcadia actively supports enforcement of Ordinance No. 2243, attached and
incorporated herein as part of Exhibit “C”, including support of proactive
collection of all fine amounts owed;
2. Arcadia actively supports enforcement of Resolution No. 7153 whose Exhibit “A”
Police Fee Adjustments, is attached and incorporated herein as part of Exhibit
“C”, relating to current false security alarm fees, which was adopted on January
17, 2017 and is in full effect; and
3. Arcadia adopts a fair, but firm approach to appeals resulting in alarm fines
generally being upheld on appeal.
C-1
ORDINANCE NO. 2243
AN ORDINANCE OF THE CITY COUNCIL OF THE
CITY OF ARCADIA, CALIFORNIA, AMENDING
VARIOUS SECTIONS OF ARTICLE 111, CHAPTER 9
OF THE ARCADIA MUNICIPAL CODE
CONCERNING FALSE SECURITY ALARMS
THE CITY COUNCIL OF THE CITY OF ARCADIA, CALIFORNIA;
DOES ORDAIN AS FOLLOWS:
SECTION 1. Sections 3901 subsection E, 3906, 3906.1 and 3907 of
Chapter 9 of Article I11 of the Arcadia Municipal Code are hereby amended in their
entirety to read as follows:
"390 1 (E). "Security alarm user" is any person using a security alarm
system at hislher residence or place of business. This includes any person inside
the residence or business yith permission.
3906. APPROVAL OF
SYSTEMSICOMPLIANCE WITH STANDARDS.
No person shall install any security alarm system without the prior approval
of the City's Business License Officer of his~her designee 'after review by the
SECURITY ALARM
police and other city departments as deemed necessary by the Business License
Officer to assure compliance with the security alarm system standards as
established by the City and without first making payment to the City of the
established annual (365 days) alarm permit fee, as set by resolution of the City
Council fi-om time to time.
3906.1. COMPLIANCE WITH REGULATIONS.
Whenever it is determined that a security alarm user has failed to meet any
of the standards of this Chapter or related resolutions or regulations adopted by the
City, the City's Business License Officer is authorized to direct in writing that the
user of that security alarm system disconnect the system until it is made to comply
with said requirements. Failure to comply with this direction shall constitute a
misdemeanor. Any alarm company that continues to report the activation of an
ordered disconnected or unpermitted alarm to the Police Department shall be in
violation as well, and any such violation shall constitute a misdemeanor. It shall
be a violation of this Code for any alarm company to report activation fi-om an
unperrnitted alarm in the city, and any such violation shall constitute a
misdemeanor.
FALSE SECURITY ALARM COST ASSESSMENTIGRACE 3907.
PERIOD. Any person or business having a security alarm system which results in
an Arcadia Police Department response in which the security alarm proves to be a
false security alarm, shall pay a cost assessment fee to the City of Arcadia as
established from time to time by resolution of the City Council. There will be no
penalty assessment for any false security alarms that occur within thirty (30)
calendar days of the initial completed installation of a new security alarm system.
A false security alarm cost assessment shall be paid to the City after three (3) false
security alarms have been received from any one (1) source from any one (1)
security alarrn system, in accordance with the following schedule:
A. The first (1st) and second (2nd) false security alarms in any consecutive
three hundred sixty-five (365) day period will incur no cost assessment.
B. For the third (3'(') false security alarrn in any consecutive three
hundred sixty-five (365) day period, there will be a cost assessment as set forth by
resolution of the City Council.
C. For the fourth (4th) false security alarms in any consecutive three
hundred sixty-five (365) day period, there will be a higher cost assessment than the
third false alarm assessment, as set forth by resolution of the City Council.
D. For the fifth (53 and all subsequent false security alarms in any
consecutive three hundred sixty-five (365) day period, there will be a higher cost
assessment than the fourth false alarm assessment, as set forth by resolution of the
City Council.
E. Notwithstanding any provisions herein to the contrary, for each false
security alarm which specifically signals a robbery or panic alarrn regardless of
any other crime, there shall be a cost assessment as set forth by resolution of the
City Council, commencing with the second (2"4 false security alarm in any
consecutive three hundred sixty-five (365) day period. After one (1) "robbery" or
"panic" false security alarm, the City shall issue a warning notice to the security
alarm user. As set forth in Penal Code Section 21 1, "robbery" means the felonious
taking of personal property in the possession of another, from his person or
immediate presence, and against his will, by means of force or fear.
The purpose of Section 3907 is, in part, to assure that assessment shall apply
to any person or business whose security alarm system results in at least three (3)
false security alarms or two (2) robbery or panic alarms within any consecutive
three hundred sixty-five (365) day period. Any false security alarm within any
three hundred sixty-five (365) day period shall be counted as part of the calculation
of cost assessments set forth by Resolution of the City Council. Accordingly, a
person cannot be cleared of any false security alarms in this determination, unless
that person's security alm system does not register any false security alarms for
at least three hundred sixty-five days (365) consecutive days."
SECTION 2. The City Clerk shall certifL the adoption of this
Ordinance and shall cause a copy of the same to be published in the official
newspaper of the City of Arcadia within fifteen (15) days after its adoption. This
Ordinance shall take effect on the thirty-first (3 lSt) day following its adoption.
[SIGNATURES ON NEXT PAGE]
Passed, approved and adopted this 15th day of July
IS/ ROBERT C. HARBICHT
Mayor of the City of Arcadia
ATTEST:
City Clerk
APPROVED AS TO FORM:
Stephen P. Deitsch
City Attorney
STATE OF CALIFORNIA 1
COUNTY OF LOS ANGELES ) SS:
CITY OF ARCADIA )
I, JAMES H. BARROWS, City Clerk of the City of Arcadia, hereby certifies
that the foregoing Ordinance No. 2243 was passed and adopted by the City Council of
the City of Arcadia, signed by the Mayor and attested to by the City Clerk at a regular
meeting of said Council held on the 15th day of July, 2008 and that said Ordinance
was adopted by the following vote, to wit:
AYES : Council Member Arnundson, Chandler, Kovacic, Wuo and Harbicht
, NOES: None
ABSENT: None
City Clerk of the City of Arcadia
1
EXHIBIT “A”
POLICE FEE ADJUSTMENTS
DESCRIPTION
CURRENT
FEE
COST OF
SERVICE
PROPOSED
FEE
FEE
DIFFERENCE
TOTAL
REVENUE
CHANGE
DESCRIPTION/JUSTIFICATION
Third false security alarm in
any consecutive 365 day
period (MC Section 3907b)
$200.00
Minimum of
$276.04
$200
$0
No change
These types of calls are handled
by Police Officers and/or Police
Sergeants. Depending on the
nature of the call, more than one
Police Officer and/or Police
Sergeant may respond. Minimum
time to complete task: 1 hour
Fourth false security alarm
in any consecutive 365 day
period (MC Section 3907c)
$300
Minimum of
$276.04
$300
$0
No change
Fifth and all subsequent
false security alarms in any
consecutive 365 day period
(MC Section 3907d)
$400
Minimum of
$276.04
$400
$0
No change
False Security Alarm
Reactivation Fee
$200
Minimum of
$200
$200
$0
No change