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HomeMy WebLinkAboutItem 12d - Annual Tree Trimming ServicesContract for Annual Tree Trimming Services October 15, 2019 Page 1 of 3 DATE: October 15, 2019 TO: Honorable Mayor and City Council FROM: Tom Tait, Public Works Services Director By: Dave Thompson, Streets Superintendent Jacquelyn Mercado, Senior Management Analyst SUBJECT: CONTRACT WITH WEST COAST ARBORISTS, INC. FOR ANNUAL TREE TRIMMING SERVICES AND TREE REMOVAL AND REPLACEMENT IN THE AMOUNT OF $334,070 Recommendation: Approve SUMMARY The Public Works Services Department (“PWSD”) is responsible for the care and maintenance of approximately 15,300 trees located in City parks, rights-of-way, medians, and public facilities throughout the City. To ensure the City is receiving the highest quality of service and most competitive pricing for professional tree services the PWSD explored possible contract opportunities. It was determined that “piggybacking” on the competitive pricing bid with the City of Duarte would be the lowest cost option, and meet the City’s annual tree trimming service needs. It is recommended that the City Council approve, authorize and direct the City Manager to execute a contract with West Coast Arborists, Inc. for annual tree trimming services and tree removal and replacement in the amount of $334,070, with the option of three one-year extensions. The total amount of the contract also includes a budgeted amount of $30,000 for the Annual Tree Removal and Replacement Program budgeted in the Fiscal Year 2019-20 Capital Improvement Plan. BACKGROUND The Public Works Services Department is responsible for the care and maintenance of approximately 15,300 trees located in City parks, rights-of-way, medians, and public facilities throughout the City. In order to maintain the City’s Urban Forest, an Annual Tree Trimming Grid Program was created to ensure that all City trees are trimmed once every four years. This preventative maintenance program provides for the general upkeep of the existing tree inventory and allows for tree removal and replacement. Contract for Annual Tree Trimming Services October 15, 2019 Page 2 of 3 Since 1993, the City of Arcadia has been recognized annually by the Arbor Day Foundation as a “Tree City USA”. The Annual Tree Trimming Grid and Tree Removal and Replacement programs allow the City to continue to receive this distinction. It also ensures the safety of residents and others travelling on City streets by minimizing the likelihood of tree limbs falling due to overgrowth and the resulting lawsuits that may occur. DISCUSSION The City’s purchasing rules and procedures allow the City to “piggyback” onto, or join, an existing written purchase contract obtained through a competitive bidding process prepared and awarded by another local, state, or federal government agency. In January 2018, the City of Duarte issued a competitive Request for Proposals solicitation for Tree Trimming, Maintenance, and Inspection Services. On March 27, 2018, the City of Duarte awarded a contract to West Coast Arborists, Inc. (“WCA”) for a five-year period, and has allowed other agencies the opportunity to piggyback and award a contract at the same prices and terms. Through the piggyback process, PWSD was able to procure the grid trimming cost per tree at $72, plus competitive pricing for other contract items such as emergency crew response, various species of Palm tree trimmings, large tree removal, and special service request trimmings that may not be in the annual grid trim area. The grid trimming price per tree is comparable to pricing being paid by surrounding cities. After exploring possible contract options, it was determined that piggybacking on the competitive pricing bid with the City of Duarte would be the lowest cost option to meet both the City’s annual tree trimming maintenance service needs and prevailing wage requirements for a total contract cost of $304,070. This is approximately a 4.95% increase to the existing contract amount of $289,740. This increase is in line with the current rate of inflation in the region as well as continued increases to the state minimum wage that are putting upward pressure on most City service agreements. Additionally, to prevent damaged and diseased trees from falling and causing injury to people or damaging property, the Fiscal Year 2019-20 Capital Improvement Plan includes a project in the amount of $30,000 to remove and replace diseased and decaying trees that have reached the end of their life span. The total contract amount for annual tree trimming services and tree removal and replacement is $334,070. WCA is the City’s current tree trimming contractor and has provided excellent service for the past four years. WCA has extensive experience in tree maintenance and management services and has been providing tree trimming services for over 40 years. Some of their current municipal contracts include the Cities of Azusa, Duarte, Rosemead, Glendale, and Walnut. Contract for Annual Tree Trimming Services October 15, 2019 Page 3 of 3 ENVIRONMENTAL ANALYSIS The proposed contract with West Coast Arborists, Inc. is not considered a project as defined by California Environmental Quality Act (“CEQA”) Section 15378; as a service contract of this nature is considered ministerial. FISCAL IMPACT All work is performed on a time and materials basis and the contractor is only paid for work performed. Since the contract is split over two fiscal years, there is sufficient funding in the Fiscal Year 2019-20 Operating Budget for the proposed increase. The Public Works Services Department will conduct a mid-year budget review of the tree trimming services contract and recommend budget adjustments, if needed, at that time. Additionally, the 2019-20 Capital Improvement Plan Budget includes $30,000 for the Annual Tree Removal and Replacement Program. RECOMMENDATION It is recommended that the City Council approve, authorize and direct the City Manager to execute a contract with West Coast Arborists, Inc. for annual tree trimming services and tree removal and replacement in the amount of $334,070, with the option of three one-year extensions. Attachments: Proposed Contract City of Duarte Tree Trimming and Maintenance Services Request for Proposal and Pricing CITY OF ARCADIA ANNUAL TREE TRIMMING MAINTENANCE SERVICE BETWEEN CITY OF ARCADIA AND WEST COAST ARBORISTS, INC. CONTRACT (Tree Trimming Maintenance) Contract - 1 CONTRACT FOR THE CITY OF ARCADIA THIS CONTRACT is made this _____ day of _________, 2019, in the County of Los Angeles, State of California, by and between the City of Arcadia, hereinafter called City, and West Coast Arborists, Inc., hereinafter called Contractor. The City and the Contractor for the considerations stated herein agree as follows: ARTICLE 1. SCOPE OF WORK. The Contractor shall perform all Work within the time stipulated the Contract and shall provide all labor, materials, equipment, tools, utility services, and transportation to complete all of the Work required in strict compliance with the Contract Documents as specified in Article 5 below for the following Project: ANNUAL TREE TRIMMING MAINTENANCE SERVICES The Contractor and its surety shall be liable to the City for any damages arising as a result of the Contractor’s failure to comply with this obligation. ARTICLE 2. TIME FOR COMPLETION. 2.1 The Work shall be commenced on the date stated in the City’s Notice to Proceed. The Contractor shall complete all Work required by the Contract Documents for one year from the commencement date stated in the Notice to Proceed. By its signature hereunder, Contractor agrees the time for completion set forth above is adequate and reasonable to complete the Work. 2.2 Contractor shall coordinate the Work with the other work being performed on the Project, in accordance with those schedules as may be issued from time to time during the performance of the Work, and any other scheduling requirements listed in this Contract, so as not to delay, impede, obstruct, hinder or interfere with the commencement, progress or completion of the whole or any part of the Work or other work on the Project. 2.3 The Contractor shall participate and cooperate with the City in the development of schedules and other efforts to achieve timely completion of the Work providing information for the scheduling of the times and sequence of operations required for its Work (“Contractor Schedule”) to meet City’s overall master project schedule requirements (“Master Schedule”). The Contractor shall continuously monitor the Master Schedule so as to be fully familiar with the timing, phasing and sequence of operations of the Work and of other work on the Project, and shall execute the Work in accordance with the requirements of the Master Schedule including any revisions thereto. The Contractor shall notify the Engineer within 48 hours of any slippage in the Contractor Schedule and shall submit a detailed recovery plan to the Engineer for approval within five (5) calendar days of such notice. 2.4 Should the progress of the Work or of the Project be delayed disrupted, hindered, obstructed, or interfered with by any fault or neglect or act or failure to act of the Contractor or any of its officers, agents, servants, employees, subcontractors or suppliers so as to cause any additional cost, expense, liability or damage to the City, the Engineer or any consultants retained by the City for the Project, including legal fees and disbursements incurred by the City, the Engineer, or the consultants retained by the City for the Project, (whether incurred in defending claims arising from such delay or in seeking reimbursement and indemnity from the Contractor and its surety hereunder or otherwise) or any damages or additional costs or expenses for which the City, the Engineer or the consultants retained by the City for the Project, may or shall become liable, the Contractor and its surety shall and does hereby agree to compensate the City, the Engineer or the consultants retained by the (Tree Trimming Maintenance) Contract - 2 City for the Project,, for and indemnify them against all such costs, expenses, damages and liability. 2.5 The City, in its sole discretion, may direct the Contractor to work overtime and, if so directed, the Contractor shall work said overtime and, provided that the Contractor is not in default under any of the terms or provisions of this Contract or of any of the other Contract Documents, the City will pay the Contractor for such actual additional wages paid, if any, at the prevailing wage rates plus taxes imposed by law on such additional wages, plus workers' compensation insurance, liability insurance and levies on such additional wages if required to be paid by the Contractor. 2.6 If, however, the progress of the Work or of the Project is delayed by any fault or neglect or act or failure to act of the Contractor or any of its officers, agents, servants, employees, subcontractors or suppliers, then the Contractor shall, in addition to all of the other obligations imposed by this Contract upon the Contractor in such case, and at its own cost and expense, work such overtime as may be necessary to make up for all time lost in the completion of the Work and of the Project due to such delay. Should the Contractor fail to make up for the time lost by reason of such delay, the Engineer or City shall have the right to cause other contractors to work overtime and to take whatever other action it deems necessary to avoid delay in the completion of the Work and of the Project, and the cost and expense of such overtime and/or such other action shall be borne solely by the Contractor. ARTICLE 3. CONTRACT PRICE. The City shall pay to the Contractor as full compensation for the performance of the Contract, subject to any additions or deductions as provided in the Contract Documents, and including all applicable taxes and costs, the sum of THREE HUNDRED THIRTY- FOUR THOUSAND, SEVENTY DOLLARS AND NO CENTS ($334,070.00). Payment shall be made as set forth in the General Conditions. ARTICLE 4. PAYMENTS 4.1 The City shall make monthly progress payments following receipt of undisputed and properly submitted payment requests. Contractor shall be paid a sum equal to ninety-five percent (95%) of the value of Work performed up to the last day of the previous month, less the aggregate of previous payments. 4.2 The Contractor shall, after the full completion of The Work, submit a final payment application. All prior progress estimates shall be subject to correction in the final estimate and payment. 4.3 Unless otherwise required by law, the final payment of five percent (5%) of the value of the Work, if unencumbered, shall be paid no later than sixty (60) Days after the date of recordation of the Notice of Completion. 4.4 Acceptance by Contractor of the final payment shall constitute a waiver of all claims against the City arising from this Contract. 4.5 Payments to the Contractor shall not be construed to be an acceptance of any defective work or improper materials, or to relieve the Contractor of its obligations under the Contract Documents. 4.6 The Contractor shall submit with each payment request the Contractor’s conditional waiver of lien for the entire amount covered by such payment request, as well as a valid unconditional waiver of lien from the Contractor and all subcontractors and materialmen for all work and materials included in any prior invoices. Waivers of lien shall be in the forms (Tree Trimming Maintenance) Contract - 3 prescribed by California Civil Code sections 8132, 8134, 8136, and 8138. Prior to final payment by the City, the Contractor shall submit a final waiver of lien for the Contractor’s work, together with releases of lien from any subcontractor or materialmen. ARTICLE 5. PAYMENTS WITHHELD AND BACKCHARGES In addition to amounts which the City may retain under other provisions of the Contract Documents the City may withhold payments due to Contractor as may be necessary to cover: a. Stop Notice Claims. b. Defective work not remedied. c. Failure of Contractor to make proper payments to its subcontractors or suppliers. d. Completion of the Contract if there exists a reasonable doubt that the Work can be completed for balance then unpaid. e. Damage to another contractor or third party. f. Amounts which may be due the City for claims against Contractor. g. Failure of Contractor to keep the record (“as-built”) drawings up to date. h. Failure to provide updates on the construction schedule. i. Site clean-up. j. Failure of the Contractor to comply with requirements of the Contract Documents. k. Liquated damages. l. Legally permitted penalties. Upon completion of the Contract, the City will reduce the final Contract amount to reflect costs charged to the Contractor, backcharges or payments withheld pursuant to the Contract Documents. ARTICLE 6. CHANGES AND EXTRA WORK 6.1 The City, without invalidating the Contract, may order changes in the Work consisting of additions, deletions or other revisions, the Contract amount and Contract time being adjusted accordingly. All such changes in the Work shall be authorized by Change Order, in the form attached hereto and incorporated herein as Exhibit “A,” and shall be performed under the applicable conditions of the Contract Documents. A Change Order signed by the Contractor indicates the Contractor's agreement therewith, including any adjustment in the Contract amount or the Contract time, and the full and final settlement of all costs (direct, indirect and overhead) related to the Work authorized by the Change Order. 6.2 All claims for additional compensation to the Contractor shall be presented in writing before the expense is incurred and will be adjusted as provided herein. No work shall be allowed to lag pending such adjustment, but shall be promptly executed as directed, even if a dispute arises. No claim will be considered after the work in question has been done unless a written contract change order has been issued or a timely written notice of claim has been made by Contractor. Contractor shall not be entitled to claim or bring suit for damages, whether for loss of profits or otherwise, on account of any decrease or omission of any item (Tree Trimming Maintenance) Contract - 4 or portion of Work to be done. Whenever any change is made as provided for herein, such change shall be considered and treated as though originally included in the Contract, and shall be subject to all terms, conditions and provisions of the original Contract. 6.3 Owner Initiated Change. The Contractor must submit a complete cost proposal, including any change in the Contract time, within seven (7) Days after receipt of a scope of a proposed change order, unless the City requests that proposals be submitted in less than seven (7) Days. 6.4 Contractor Initiated Change. The Contractor must give written notice of a proposed change order required for compliance with the Contract Documents within seven (7) Days of discovery of the facts giving rise to the proposed change order. 6.5 Whenever possible, any changes to the Contract amount shall be in a lump sum mutually agreed to by the Contractor and the City. 6.6 Price quotations from the Contractor shall be accompanied by sufficiently detailed supporting documentation to permit verification by the City. 6.7 If the Contractor fails to submit the cost proposal within the seven (7) Day period (or as requested), the City has the right to order the Contractor in writing to commence the work immediately on a force account basis and/or issue a lump sum change to the contract price in accordance with the City’s estimate of cost. If the change is issued based on the City estimate, the Contractor will waive its right to dispute the action unless within fifteen (15) Days following completion of the added/deleted work, the Contractor presents written proof that the City’s estimate was in error. 6.8 Estimates for lump sum quotations and accounting for cost-plus-percentage work shall be limited to direct expenditures necessitated specifically by the subject extra work, and shall be segregated as follows: (a) Labor. The costs of labor will be the actual cost for wages prevailing locally for each craft or type of worker at the time the extra work is done, plus employer payments of payroll taxes and insurance, health and welfare, pension, vacation, apprenticeship funds, and other direct costs resulting from Federal, State or local laws, as well as assessment or benefits required by lawful collective bargaining agreements. The use of a labor classification which would increase the extra work cost will not be permitted unless the contractor establishes the necessity for such additional costs. Labor costs for equipment operators and helpers shall be reported only when such costs are not included in the invoice for equipment rental. (b) Materials. The cost of materials reported shall be at invoice or lowest current price at which such materials are locally available in the quantities involved, plus sales tax, freight and delivery. Materials cost shall be based upon supplier or manufacturer’s invoice. If invoices or other satisfactory evidence of cost are not furnished within fifteen (15) Days of delivery, then the Engineer shall determine the materials cost, at its sole discretion. (c) Tool and Equipment Use. No payment will be made for the use of small tools, tools which have a replacement value of $1,000 or less. Regardless of ownership, the rates to be used in determining equipment use costs shall not exceed listed rates prevailing locally at equipment rental agencies, or distributors, at the time the work is performed. (Tree Trimming Maintenance) Contract - 5 (d) Overhead, Profit and Other Charges. The mark-up for overhead (including supervision) and profit on work added to the Contract shall be according to the following: i. “Net Cost” is defined as consisting of costs of labor, materials and tools and equipment only excluding overhead and profit. The costs of applicable insurance and bond premium will be reimbursed to the Contractor and subcontractors at cost only, without mark-up. ii. For Work performed by the Contractor’s forces the added cost for overhead and profit shall not exceed fifteen (15%) percent of the Net Cost of the Work. iii. For Work performed by a subcontractor, the added cost for overhead and profit shall not exceed fifteen (15%) percent of the Net Cost of the Work to which the Contractor may add five (5%) percent of the subcontractor’s Net Cost. iv. For Work performed by a sub-subcontractor the added cost for overhead and profit shall not exceed fifteen (15%) percent of the Net Cost for Work to which the subcontractor and general contractor may each add an additional five (5%) percent of the Net Cost of the lower tier subcontractor. v. No additional mark up will be allowed for lower tier subcontractors, and in no case shall the added cost for overhead and profit payable by City exceed twenty-five (25%) percent of the Net Cost as defined herein. 6.9 For added or deducted Work by subcontractors, the Contractor shall furnish to the City the subcontractor’s signed detailed estimate of the cost of labor, material and equipment, including the subcontractor markup for overhead and profit. The same requirement shall apply to sub-subcontractors. 6.10 For added or deducted work furnished by a vendor or supplier, the Contractor shall furnish to the City a detailed estimate or quotation of the cost to the Contractor, signed by such vendor or supplier. 6.11 Any change in The Work involving both additions and deletions shall indicate a net total cost, including subcontracts and materials. Allowance for overhead and profit, as specified herein, shall be applied if the net total cost is an extra; overhead and profit allowances shall not be applied if the net total cost is a credit. The estimated cost of deductions shall be based on labor and material prices on the date the Contract was executed. 6.12 Contractor shall not reserve a right to assert impact costs, extended job site costs, extended overhead, constructive acceleration and/or actual acceleration beyond what is stated in the change order for work. No claims shall be allowed for impact, extended overhead costs, constructive acceleration and/or actual acceleration due to a multiplicity of changes and/or clarifications. The Contractor may not change or modify the City’s change order form in an attempt to reserve additional rights. 6.13 If the City disagrees with the proposal submitted by Contractor, it will notify the Contractor and the City will provide its opinion of the appropriate price and/or time extension. If the Contractor agrees with the City, a change order will be issued by the City. If no agreement can be reached, the City shall have the right to issue a unilateral change order setting forth its determination of the reasonable additions or savings in costs and time attributable to the extra or deleted work. Such (Tree Trimming Maintenance) Contract - 6 determination shall become final and binding if the Contractor fails to submit a claim in writing to the City within fifteen (15) Days of the issuance of the unilateral change order, disputing the terms of the unilateral change order. 6.14 No dispute, disagreement or failure of the parties to reach agreement on the terms of the change order shall relieve the Contractor from the obligation to proceed with performance of the work, including extra work, promptly and expeditiously. 6.15 Any alterations, extensions of time, extra work or any other changes may be made without securing consent of the Contractor’s surety or sureties. ARTICLE 7. LIQUIDATED DAMAGES. In accordance with Government Code section 53069.85, it is agreed that the Contractor will pay the City the sum of $100.00 for each and every calendar day of delay beyond the time prescribed in the Contract Documents for finishing the Work, as Liquidated Damages and not as a penalty or forfeiture. In the event this is not paid, the Contractor agrees the City may deduct that amount from any money due or that may become due the Contractor under the Contract. This Article does not exclude recovery of other damages specified in the Contract Documents. ARTICLE 8. COMPONENT PARTS OF THE CONTRACT. The “Contract Documents” include the following: Contractor's Bid Forms (City of Duarte Proposal Pricing) Contractor’s Certificate Regarding Workers’ Compensation Designation of Subcontractors Non-Collusion Declaration form Iran Contracting Act Certification form Public Works Contractor Registration Certification form Contract Performance Bond Payment (Labor and Materials) Bond General Conditions Special Provisions (or Special Conditions) Technical Specifications Plans and Contract Drawings Approved and fully executed change orders Any other documents contained in or incorporated into the Contract The Contactor shall complete the Work in strict accordance with all of the Contract Documents. All of the Contract Documents are intended to be complementary. Work required by one of the Contract Documents and not by others shall be done as if required by all. This Contract shall supersede any prior agreement of the parties. ARTICLE 9. PROVISIONS REQUIRED BY LAW. Each and every provision of law required to be included in these Contract Documents shall be deemed to be included in these Contract Documents. The Contractor shall comply with all requirements of applicable federal, state and local laws, rules and regulations, including, but not limited to, the provisions of the California Labor Code and California Public Contract Code which are applicable to this Project. (Tree Trimming Maintenance) Contract - 7 ARTICLE 10. INDEMNIFICATION. 10.1 To the fullest extent permitted by law, the Contractor shall defend, indemnify and hold harmless the City, its respective officials, officers, agents, employees, and representatives (“Indemnitees”) from any and all claims, demands, causes of action, costs, expenses, liabilities, losses, damages (including without limitation the payment of all consequential damages and attorneys fees and other related costs and expenses) or injuries, in law or equity, regardless of whether the allegations are false, fraudulent, or groundless, to tangible property or persons (including wrongful death, accidents or injuries arising from the alleged failure to inspect or to maintain traffic controllers or traffic signals, injuries or damages occurring during the transport of products or in rendering services under the Contract Documents, such as automobile accidents, trip/slip and fall accidents and third party assaults) arising out of or resulting from the performance of the Work or this Contract (including claims made by subcontractors for nonpayment), to the extent that the acts, omissions or willful misconduct are attributable to the Contractor or anyone employed directly or indirectly by any of them. Contractor shall defend, at Contractor’s own cost, expense and risk, with legal counsel of Indemnitee’s choosing, any and all such aforesaid suits, actions or other legal proceedings of every kind that may be brought or instituted against the City, its respective officials, officers, agents, employees and representatives. To the extent of its liability, Contractor shall pay and satisfy any judgment, award or decree that may be rendered against the City and its respective officials, officers, agents, employees, and representatives, in any such suit, action or other legal proceeding. Contractor shall reimburse the City and its respective officials, officers, agents, employees, and representatives for any and all legal expenses and costs incurred by each of them in connection therewith or in enforcing the indemnity herein provided. The only limitations on this provision shall be those imposed by Civil Code section 2782. 10.2 The duty to defend and to hold harmless, as set forth above, shall include the duty to defend as established by Section 2778 of the California Civil Code, and the duty to defend shall arise upon the making of any claim or demand against the City, its respective officials, officers, agents, employees and representatives, notwithstanding that no adjudication of the underlying facts has occurred, and whether or not Contractor has been named in the claim or lawsuit. 10.3 Nothing contained in the preceding sections shall be deemed to obligate the Contractor to indemnify the City or any of the other Indemnitees, against liability for damages or any other loss, damage or expense sustained, suffered or incurred on account of death or bodily injury to active persons or injury to property caused by the sole negligence or willful misconduct of the City or any of the other Indemnitees set forth above. Therefore, if it is determined by legal proceedings or agreement, that the Contractor has no direct contributory or incidental negligence or other obligation to the City or the other Indemnitees, and the Contractor is in no way a proper party to a particular claim, then the Contractor shall not be obligated to hold the City or any Indemnitees harmless with respect to said claim. However, until such determination is made by legal proceedings or agreement, or if the Contractor is found to have any degree of direct or contributory negligence or if it is determined that the Contractor is in any way or to any degree a proper party to said claim, then the Contractor’s obligations under all of the terms and provisions of the preceding section shall remain in full force and effect. 10.4 Nothing in this provision, or elsewhere in the Contract Documents, shall be deemed to relieve the Contractor of its duty to defend the City or any Indemnitee, as specified under this Article, pending a determination of the respective liabilities of the City or any Indemnitee, by legal proceeding or agreement. (Tree Trimming Maintenance) Contract - 8 10.5 In furtherance to, but not in limitation of the indemnity provisions in this Contract, Contractor hereby expressly and specifically agrees that its obligation to indemnify, defend and hold harmless as provided in this Contract shall not in any way be affected or diminished by any statutory or constitutional immunity it enjoys from suits by its own employees or from limitations of liability or recovery under workers’ compensation laws. ARTICLE 11. PREVAILING WAGES. Contractor shall be required to pay the prevailing rate of wages in accordance with the Labor Code which such rates shall be made available at the Public Works Services Department or may be obtained online at http//www.dir.ca.gov/dlsr and which must be posted at the job site. IN WITNESS WHEREOF, this Contract has been duly executed by the above-named parties, on the day and year above written. CITY OF ARCADIA By: Dominic Lazzaretto City Manager WEST COAST ARBORISTS, INC. By: Signature Print Name and Title Attest: By: City Clerk By: Signature Print Name and Title Approved as to Form: Stephen P. Deitsch City Attorney FILE [Qpy CITY OF DUARTE-Pr•jEct #18-2 RFP: TREE TRIMMING. MAINTENANCE AND INSPECTION SERVICES WCAINC.COM • 800.521.3714 • LIC #386764 • DIR #I000000956 !11', 111'11: i111J l!-11:11d r;p:: I 111 Ir VL'III, 11·,1 lfr :pn'1::1: WEST COAST ARBDRISTS, INC. (WCA) is a family-owned and operated union company employing over 844 full-time employees providing tree maintenance and management services. We are proudly serving aver 250 municipalities and public agencies. We provide superior and safe tree care operations seven days a week. 24 hours a day throughout California and Arizona, COMPANY INFORMATION President: Patrick Mahoney Organization Type: Corporation Established: 1872 Federal Tax ID: 95-3250682 DIR Registration: l•DDDDD956 Members of Laborers' Union: liUNA! CORPORATE OFFICE 2200 E. Via Burton St. Anaheim, CA 92806 REGIONAL OFFICES Fresno, CA Phoenix, AZ Riverside, CA San Diego, CA San Jose, CA San f rancisco, CA Stockton. CA Ventura, CA CONTRACT ADMINISTRATION . Victor Gonzalez, Vice President Corporate Office Phone (714) 991-ISOD Fax (714) 956-3745 Email: vganzalezlIDwcainc.com FIELD MANAGEMENT Nick Alago, Area Manager 2200 E. Via Burton St. Anaheim, CA 92806 Phone (714) 920-0558 Fax (714) 936-0377 Email: nalago@lwcainc.com EMERGENCY RESPONSE 24/7 866-LIMB-DOWN DUR VISION As a corporate citizen, WCA's responsibility and accountability are to the communities where we do business. We hold ourselves to the highest standards of ethical conduct and environmental responsibility, communicating openly with our customers and the communities in which we work. It is our goal and vision to lead the industry in state-of-the-art urban tree care and management services. ma% CUSTOMER SATISFACTION Customer satisfaction is our top priority. We guarantee your complete satisfaction with every facet of our services. Our dedication to customer service has earned WCA a reputation unrivaled in the industry for dependability, integrity, quality and courtesy. We authorize our employees to do whatever is necessary ta achieve the highest quality results. We know that high quality work saves our customer's valuable time and is far more cost effective if we do our work properly the first time. We are committed to courteous and prompt customer service ta fully resolve any issue. BO+ ISA Certified Arborists Less than 2% turnover ratio for service staff 40+ Years Experience (Similar Size 6 Scope) Local Office 6 Nursery (Anaheim 6 Ontario) 840+ Oualified Employees 1000+ Pieces of Equipment (Owned) CORPORATE CAPABILITIES West Coast Arborists, Inc .. is committed to successfully completing each project in accordance with the specifications, budget schedule and with the highest quality of service, Our customers' satisfaction is a direct result of our means to carry out each project. listed below are same of our corporate capabilities, which not only provide a sense of comfort and confidence tn our customers. but also assure them of our continuous ability ta carry out the duties of managing their urban forest. • In business continuously and actively since 1872 • Contractor's License CBl/049 fi C27 • Over $8.500,000 line of credit available • Banded by CBIC. an A+ rated company • Over 840 employees • Over 250 contracts with public agencies • 81 Certified Arb•rists • 142 Certified T reew•rkers • Drug-free workplace • 14.000 sq. ft. company-owned Headquarters (Anaheim) • Department of Agriculture Nursery license • Avg. 500.000 trees pruned annually aver past 3 years • Avg.18,000 trees removed annually aver past 3 years • Avg.14,000 trees planted annually aver past 3 years • Avg. 250,000 trees inventoried annually aver past 3 years • Fully insured with insurance up ta $ID million • Federal Tax IO #95-3250882. current an all taxes and fillings with state and federal government • Sales volume over $85 million annually • Fleet of approximately I.DOD pieces of equipment lmcrn.1tiorwl SndL'l}' of llfaorlOlttam C ONFI D E NC E Active Memberships: Tree Care Industry Association {TCIA) International Society of Arboriculture (ISA) League of California Cities (LCC) California Parks 6 Recreation Society (CPRS) Association of California Cities-•range County (ACC•C) Maintenance Superintendents Association (MSA) California Landscape Contractors Association (CLCA) Street Tree Seminar (STS) California Urban Forest Council (CaUFC) American Public Works Association (APWA) oca CONTRACTORS ST ATE LICENSE BOARD ACTIVE LICENSE l,c,-,.,_ 366764 .,..,,CORP """""'"'"" WEST COAST ARBORISTS INC c_,,.,..~,, C61/D49 C27 £,p,•00 °"' 12/31 /2018 www.cslb.ca.gov lS / 1 l ,..,.., .. ,. .. w •• { 0.,-, ; ~ Department of Industria l Relations ii\ •' • I ,~ ' ,-< ' I • ~ o I \ • • > ' Pi.!blic Worh Ccntrector {PWC) ReQistration Sea;ch ~ Y..-: l~~-2(11711, -.3 PWCR~~Nutnbtr: i_~---:=i ~le,galNlrne: 'WHI~~-'"' ~tunbff: -76'--I Ct-Cr:t:to ~~-1 1.-,.i Cou,fy; ~ ~! ~· '7. cpts ~·1··~ , .. , ... california forest council Staff members have diverse educational backgrounds including accounting, business administration, engineering, and forestry. INTRODUCTION West Coast Arbarist's (WCA) is a company comprised of a management team and a safety committee. Staff members have diverse educational backgrounds including accounting. business administration, engineering and forestry. WORK FORCE WCA actively maintains ongoing processes ta assure that only qualified and competent staff provides safe and quality tree maintenance services. These skilled employees can only be achieved through bath training and work experience. We believe that essential experience should always be obtained through qualified supervision: this includes bath basic and extended skills. WCA makes every attempt ta ensure that this is undertaken before performing work. leading a crew, or career advancement. The work performed an this contract is routine. recurring and usual. The work includes watering, trimming. pruning, planting. removal and replacement of trees and plants, and servicing of irrigation. The rates included in the Cast Proposal are based an the current prevailing wage determination far "Tree Maintenance (Laborer)." CERTIFICATION WCA encourages its employees ta get certified through the International Society of Arbariculture. in an effort ta raise the standard of professional tree care companies. This standard exemplifies our company's commitment ta providing customers with competent, knowledgeable certified workers. WCA employs a large number of ISA Certified Arbor is ts and ISA Certified Tree Workers. CREW EVALUATION WCA employees are evaluated through an internal mechanism supervised by our Management Team. Each employee performs their duties according ta a criteria-based job description that reflects safety. quality workmanship. productivity. appropriateness of care. problem solving and customer service. A performance appraisal is conducted for each employee upon completion of the probationary period and at least annually thereafter. Each worker is also required ta complete a competency assessment and orientation upon hire and annually thereafter in selected areas to assure that ongoing requirements are met and opportunities for improvement are identified. ] ·;;; E Cl.. ., ,!,.! :> :,:. .., C = ..c "' :::E z: "' :i -£ a:: E Cl.. ., u > "' ., LJ -~ ...,, .., "' .b § '-" CL =- I ~lAII-PRO,lll:1111\M UPPER MANAGEMENT TEAM Fram marketing, contract administration, field and fleet management, to information technology, our Upper Management Team is involved in the day-to-day operations supporting each Project Team and Customer to ensure the highest quality of tree care is being achieved in the industry. PROJECT TEAM NICK ALAGD. PROJECT MANAGER ISA Certified Arborist #WE 4386 AU • TCIA Certified Arborist #250 • TLC Wildlife Aware • NCCCO Certified Crane Operator Mr. Alago has been with WCA since 1888. He has nearly 35 years experience in the arboriculture field. He is responsible for estimating, scheduling, contract administration. personnel and daily operation. He is responsible for field operations. customers service, and management of crews throughout the Inland Empire. Through his employment he has gained valuable experience in computer estimating, tree inventory systBms, and costing programs which are essential in thB efficient operation of tree crews. ALONSO GARCIA. SUPERVISOR ISA Certified Arborist #84!lSA • TCIA Safuty Professional #3•1 As Site Supervisor, Alonso is a full-time employee and speaks fluent English. He is responsible for reviewing the day's activities, assisting the Area Manager in scheduling, and ensuring proper safety procedures are being followed. As the Supervisor, they will communicate with City officials and •!her interested parties on a daily basis. Reports and resolves malfunctions, damage, or industrial injury. He also assists in employee training programs, maintains records, and files daily reports and receipts. VALERIE RODRIGUEZ. CUSTOMER SERVICE REPRESENTATIVE (CSR) As the CSR (Customer Service Representative), Valerie is responsible for providing support to the Area Manager, Site Supervisors and crew. She is to act as a liaison between the company and it's clients as well as the general public. Valerie is responsible for responding to customer service inquires and facilitating contracting functions, such as: mapping, underground service alert data entry, field book preparation, list preparation, etc. ERNESTO MACIAS. SAFETY MANAGER ISA Certified Arborist #WE 7l2•AUM • TICA Safety Professional #1115 Ensures safety company-wide which includes the development, implementation and review of the company's in- house training programs, crew safety audits, and the company's Injury B Illness Prevention Program. TIM CROTHERS. PLANT HEALTH CARE MANAGER ISA Board Certified Master Arborist WE 7655 BUM • •PR IJualified Pest Control Applicator #145321 !JAL Category BB• WCA's PHC program is managed in-house; there is no subcontracting. Staff is licensed by the CA Dept. of Pesticide Regulation. Our program goes beyond standard chemical applications as we expanded our services ta include an Integrated Pest Management program. Inspection, diagnosis and treatments are available as needed. Nick Alago, Project Mgr. Alonso Garcia, Supv. Valerie Rodriguez, CSR Ernesto Macias, Safety Mgr. Tim Crothers, PHC Mgr. I Field Employees In partnership with the Laborer's International Union of North America Higher Standards + Exemplary Training = Superior Employees ISA Certified WCA staff is trained to design and implement Traffic Control Plans. Arborists Board Certified Master Arborists Tree Workers ••••• Certified Urban WCA Certified ISA Certified Utility Specialists TCIA Cert~ied Tree Care Safety Professionals ISA Municipal Specialist forester Utility Line Clearance Workers WILDLIFE PROTECTION WCA has developed an exemplary Plant Health Care Program that goes beyond standard chemical applications. WCA's VP of Field Operations is a key contributor in identifying and developing the first ever Best Management Practices guidelines for Tree Care for Birds and Other Wildlife. ASCA Consulting Arborist Nursery in Placentia 8 Dedicated Manager ••• Information Techn•l•gy Specialists Fleet NCCC• Mechanics Certified Crane Operators CALIFORNIA DEPARTMENT OF PESTICIDE REGULATION •• Advisors Applicators • WCA has 70 staff members certified through the Wildlife Aware and Wildlife Training Institute. Board Certified Master Arhorists Michael Palat WE 6541 BUM Kelley Gilleran WE 7061 B Tim Crothers WE 7655 BUM Cris Falco WE 749• B Glenn Reeve WE 1•177 B Michael Mahoney, ASCA Consulting Academy #0022/ Registered Member #353 • WC •216 A· BA CSUF Mr. Mahoney has over thirty-six years in practical and management experience in arboriculture and urban forestry; 2• years full-time as an arboriculture practitioner: 5 years full-time as manager of large arboricultural contracting firm: 5 years full-time as CEO of arboricultural and urban forestry consulting firm: 6 years full-time as an independent arboricultural and urban forestry consultant. Approximately 45 hours credit, annually, arboricultural continuing education. WCA's ISA Certified Arharists Employee Name :,u,:, l\1 ,. :,1: R :•1·;•, !:: · 1'111 '·' 1111 /J', Iii 1,:1 1-111 ''.'!I,, I Iii Ii I.,,. Ill ll'l,\11I: 1:,,1, ::1,,1 1111:,:: ',j • llil':I., •/,llcll1 1,1,\.C11 11"1'1:,!, · ', I· J: i,\!//,Wd.r1 i!, : i:,,I, 11:\','LJl]l, I'' . '·.-, .·,1 ,11.' I·';;: I 1,1,\111!1,1 I :.11. :11,1','' '·1\1.'\1, I llii!,l'[I[ ',',':l'li.: I 11,1/,I .l'J l!li,,;IJ 1111 ,'<.Ii Ii J;1 Ill, Li \\,IILl.i 1,[',': IJ!IIL .' l1 ii !,/d 1.cr- 111 J!,lll,l!I :,'c.l'l' ,; I :11'.l I 1:1'1 I.' .. I: , · I ,~ ,i :·:UL' I G:.P.l ·· ·1 L', Ml L1;11 ! I d/.',~,1 II ' . '.Ml" fil.'.i'l• Wl'l'i:''/; 11.' 11/dll .: ,.'d,'IJ j li1i',I 1;:: 11.1•;tl'/l !,'·.ll:1I/IJ:;'1 l!i,!IIJ'~.WIU/,W; JOSE ltlEZ MANCILLA JOSE JUAN PEREZ JOSE LUIS DELREAL JOSE M. CORTEZ TORRES JOSE M. MUNIZ GARCIA JOSE M. CHAVARRIA MANZ• JOSE MAtlUEL PEREZ JOSE R. GRANADOS JOSEPH ANTHONY NUNN JUAN BECERRA JUAN MARllUEZ JUAN ORTIZ JUAN TEllEZ TAPIA JUAN AMADOR ARCE JUAN C. PENA-AfllAS JUAtl CARLOS MORA Cert# Wi 111 .' WI: ', ', ~•, ! ,H \~ I l, I !I II' 'k 'I WE-10983T WE-11246T WE-11231T WE-8539AUI WE·116BBT WE·112!0T WE-0818AT WE-11186T WE-11034T WE-!0932T WE-1•987T WE-BSlill WE-111371 WE-114BOT WE-11327T WE-11•19! 1111'. 1 I !Id Iii: •.1·,11.I,t!'I I' Ii· ,I, I Iii:! .Ts' I< I'' !•' ·1111, 1 11:11. 1111111:, I'' I.II i• 11, i,F,i/111 11,:1:,1:11 /,'..'.I ii ! !HIIM :!Hi . ·, 1',l ,I, i'II,, I· 1.:11 :,,:111; 1j,,1li'.lli1 illlll ' I /I,i:·::llli -.J .• 1.1' t !l) li ,)t , 'l',1\,. \ l'."1I' llli _r:·,'. J i1u:1 Ill,:, I· i di 11'1 ilLJll!'I.IIIU,1i· '!II' ii Viii 1/,1,:, ll, l'LIIU JULI• C GARCIA VAZDUEZ KYLE JAMES VIGNEAU LEONARDO RAMOS LEO!lEL CORTEZ LETUSA MUAAU JR LORENZO PEREZ LUIS A. MUNOZ RAMIREZ LUIS P. PEREZ MANUEL BARRAGAN MANUEL BRIANO MARCO A PAOlllA JIMENEZ MARCO ANTONIO VERGARA MARCOS RICHARD-MARTINEZ MARCOS GAMlllO MARTIN BARRERA MATED ARVIZU 111:: .. ·:, . I'. ~ ll'i:,1 .\ '.'/1 W! R' ''I!, '/,'I 11i- Yi' ! J lj,', ~' ' "' WE-11175T WE-I09B2T WE-1l264T WE-8625AT WE-1I021T WE-7443AT WE-110231 WE-11245T WE-1•925T WE-8791AT WE-B62IAT WE·IIOBST WE-1•989T WE-11482T WE-1•928T WE-IOSIBT I s:m GU:\llflrl/lONS WCA's ISA Certified Tree Workers Employue Name Cert# FELIX HERNANDEZ WE-2•37Al ADAM RODRIGUEZ WE-112BIT FRANCISCO LOPEZ Wf.1•952T ADAN BALTAZAR REYNAGA WE-778EAT FRANCISCO RAMIREZ Wf.1l259T AGUSTIN LOZANO Wf.113061 FRANCISCO VILlANUEVA WE-1•965T ALEJANDRO VALEHZUELA WE-11674T FRANCISCO URENA JIMENEZ WE-II07ST ALFREDO ANGEL LOPEZ WE-11334T GABRIEL GAMINO WE-1ll67T ANDRES ROMAN WE-11285T GABRIEL MERCADO RUIZ WE-115681 ANTONIO CASTELLANOS WE-ll203T GERARDO PEREZ WE-9131AT ANTONIO GRAOILLA WE-IIIBSI GERARDO A. ORDUNO WE-11036T AtlTONIO GARCIA CONTRERAS WE-ll173T GERARDO MARTINEZ GARCIA WE-I0997T ARIEL ALONSO WE-!09061 GLENN 0. WHITLOCK REEVE WE-IOl77ATM ARMAN 00 SOTO WE-111311 GONZALO REGALADO WE-9952AT ARMANDO 0. LOPEZ WE-!0953T HECTOR MONIES WE-B079AUT AUOOMARO CORRAL WE-11220T HERIBERTO CORONEL WENCESLAO WE-1121BT AURELIO COVARRUBIAS WE-116291 HUG• ANGEL RINCON WE-871DAT AURELIO PAZ-GUZMAN l'if-ll084T HUMBERTO CHAVARRIA WE-ll2•7T BRIAN C. KIRKEGAARD WE-I0476AT ISAIAS MACIAS WE-!0979T CARLOS IXTA WE-IIIDST ISRAEL A. RAMIREZ WE-ll567T CARLOS RAMOS WE-11263T J. REFUGIO ESCAMILLA WE-11153T CELE•Olll• R. MANZANO OLEA WE-10984T J. SOCORRO GARCIA WE-111721 CELESTINO PEREZ WE-11243T JAIME ROSELi• HERNANDEZ WE-5297AT CESAR WENCESLA• WE-1•96BT JAMES CHARLES WORKING WE-1592AT CESAR G. VALENZUElA REYES WE-1I076T JEFFERY B. WILLIAMS WE-ll••AT CHARLES FM INSCO WE-ll368T JESUS RAYA WE-3449AT CURTIS PATRICK WORTH WE-I0972Al JESUS A. MONTES WE-11•14T DANIEL CHAVARRIA WE-I0292Al JESUS M. SARABIA PENA WE-ll450T DANIEL RIVAS l'/E·IO~SOT JOEL LOPEZ WE·ID871AT DANIEL GEORGE POTTS WE-llim JOEL MARTINEZ WE-10992T DANIEL J. KNUTSEN JR WE-117151 JOEL ORTIZ WE-11•39T DANNY AVITIA WE-11638T JOEL M. RIVERA WE-ll273T DELFINO AGUILAR-MORALES WE-IOS•OT JOHN LEE PINEDA WE-l0367AT DEMETRI• LIRA WE-11323T JORGE ARREOLA-HERNANDEZ WE-11321T OEMITRIO OSEGUERA fil:llDill JORGE DUENAS WE-11144T EOIBERTO SERNA SALAZAR WE·ll051T JORGE JIMENEZ WE-IIIIOT EOUAROO AVILA WE-I0812T JOSAFAT MONTOYA WE-11•15T E•UARD• MARTINEZ BECERRA WE-1099IT JOSE AGUAYO WE·1•899T EDUARD• VARGAS Wf-llOfilll JOSE JIMENEZ WE-IIIDBT ELIGIO !BARRA CARDOSO WE-1ll97T JOSE JIMENEZ HERNANDEZ WE-11113T ELOY MARQUEZ WE-11566T JOSE VEGA WE-11062T [NRJDUE SAtlDOVAL W[-113021 JOSE A ALVAREZ WE·IOBOBT ERNESTO GotlSALEZ WE-11461T JOSE A. GONZALEZ MENDEZ WE-6475AT EUGENE BARRIENTOS WE-87•1AUT JOSE ABEL CANCINO WE-11192T FAUSTO GUZMAtl WE-110831 JOSE AGUSTIN CARRILLO WE-11200T FELIX GARCIA WE-1117•T JOSE f. ORELLANA WE-114B31 MELCIIOR LEMUS WE-112371 ROBERT JAY ADOISON JR WE-l•B98T MICHAEL LOUIS YOUNG WE-116871 ROONEYLYNN MORGAN WE-954GAUT MIGUEL AYALA WE-ID924T ROMUALO• GAETA LUNA WE-1ll65T MIGUEL MACIAS WE-10978T SALOMON SILVA WE-110531 NELSON R. AGUIRRE WE-10901T SALUSTIO SANCHEZ WE-11462T OSCAR IGNACIO RIVERA WE-ll424T SAMUEL JIMENEZ WE-lll•ST PEDRO CUEVAS WE-117651 PEDRO GARCIA WE-111681 SANTOS MACIAS LEMUS WE·IOBBOT PEDRO SANDOVAL WE-ll301T SERGI• LOPEZ-RIVERA WE-ID957T PEDRO ALTAMIRANO WE-1!095T STEFAN B KALLENBERG WE-I0730AT RAMON ZUNIGA GOMEZ WE-msm STEPHEN GLENN DAVIS WE-I0894AT RANULFO PERALTA CASTANEDA WE-11202J STEVE B. HUNT WE-JOl14A RAUL MANZO HERNANDEZ WE-1•9851 VENTURA GOMEZ WE-11180T RAUL TELLEZTAPIA WE-11138T WALLACE BURCH WE-•7l3AT RAYMUNDO GUTIERREZ fil:IIOBOT RENE ROSALES WE-7941Af CURRENT CONTRACT WORK EXPERIENCE WCA, Inc. understands the challenge that many cities face to reduce the cost of tree maintenance services. while increasing the level of performance. Utilizing our services as a valuable. cost-effective resource, cities are able to provide better services to their community. These contracts cover a rangB of services from providing emergency response to maintaining the Agency's Bntire urban forest. 3 REFERENCES/ EXPERIENCE CITY DF AZUSA CITY OF ONTARIO Annual Budget: $ 870.000 Contact: Ross Montes, Park Maintenance Supervisor Address: 213 Foothill Blvd., Azusa CA 81702 Phone: (818) 812-5280 Email: rmontesrn!ci.azusa.ca.us Annual Budget:$ 850.000 cnv or_.1111.l!i.. Contact: Mike Mergener, Parks H Maintenance Supv. ONT~ Address: 1425 South Ban View. Ontario. CA 91780 ,ourHrnN C AL!fo•rn Phone: (SOS) 817_9887 CITY OF WALNUT Email: mmergener@ci.ontario.ca.us Annual Budget: $ 320.000 Contact: Carol Partridge, Community Services Supt. Address: 217•1 E. Valley Blvd .. Walnut. CA 81788 Phone: (SOS) 588-5805 Email: cpartridge@lci.walnut.ca.us CITY OF CHINO HILLS Annual Budget: $ 300,000 Contact: Luther Martin, Park H Open Space Supv. Address: 14000 City Center Or., Chin• Hills, CA 91708 Phone: (808) 384-2849 Email: lmartin@chinohills.org SINCE 2000 The City is responsible far maintaining 37,828 tree sites. Azusa is an active user of the Arb•rAccess inventory management system and regularly uses the system to forecast budget amounts and ta schedule maintenance as needed. With the help of the up-ta-date inventory and the management system the City has been able to maintain a 5-year maintenance cycle. SINCE 1998 We currently perform tree removals and tree planting as part of the City's reforestation pro- gram. The project also includes tree mainte- nance at City Parks in addition to consulting arborist services for city-awned trees. This project is an annual contract. Together, we are able to maintain trees more efficiently while guaranteeing the residents and businesses top quality tree care for the City's asset of nearly 80,000 trees valued at over 1.8 million dollars. SINCE 2003 To date there are nearly 17.000 city-maintained trees valued aver $42,000,000. Together, we are able to prune trees more efficiently. while the City is able ta retrieve our work history and monitor predictable tree trimming schedules which helps guarantee the residents and businesses top quality tree care. SINCE 2000 We currently perform tree pruning, tree removals and tree planting as part of the City's tree maintenance program. This project is an annual contract. FIRM EXPERIENCE Listed below are current contracts (in alphabetical order) valued aver $1.000,0•• annually. These contracts represent WCA corporate capabilities ta provide superior and professional work to public agencies. CUSTOMER •f Anaheim/Anaheim Utilities of Severi Hills Ill BJ I Cit of Corona Cit •f Fullerton I Cit of Glendale I Cit of Huntin ton Beach Cit of Lon Beach I DIL Ill Ill I Cit •f Pal• Alt• of Sacrament• Cit of San Die • Cit •f Santa Ana I Cit of Santa Monica I Count of LA I Count of •ran e Riverside Public Utilities EXPERIENCE (SIMILAR SIZE 6 SC•PE) DURATION Since 2•1• Since 1988 Since 2•15 Since 2008 Since 2•16 Since 2018 Since 2•15 Since 2•15 Since 2•15 Since 2D11 Since 2•15 Since 2•13 Since 2DIS $ $ $ $ $ $ $ s $ $ $ $ $ $ $ ANNUAL CONTRACT AMOUNT 1.75•.DOO.D• 1.375.••o.oo • Ill 1.300,•••.•• l.•••.o••.•• • • • • • • • • • • • l.•56,000.00 l.000,0•0.00 l.20•.000.DO l.4•0.0••.00 1.••0.000.DO 2.000,0•0.00 l.082.000.00 1.723,000.00 4,300,•00.00 1.800,000.00 2.000.0••.•o The references listed above are all current contracts displaying WCA's capabilities ta provide the necessary manpower. experience, and equipment to manage Cities and Counties that require a heightened level of attention. expectation and need in comparison ta other types of customers (i.e .. H0A's, commercial and residential). WCA, Inc. specializes in tree care for municipalities and public agencies. WCA, Inc. does not provide residential service or sub-contract fXPf~IENCl I EXPERIENCE-CURRENT CALIFORNIA CITIES/COUNTIES UNDER CONTRACT WITH WCA Cl'.Y Of A:JDJRA l'ILI S Cl'Y Of Ali;M[OA rnv Lil AJ'A.MERA ['TY Cl AtlAilt.lM r TY Cl Al< lf:;IA 11 Y [,f A:'11SA l:il\' I· HM 11\Vitl Hli,K CT\' GI 1111 l:IIYni IJI.JIIILWIII mm HIVt?IY'!II IS 1:11·1 Iii till'~ 1:IIYIII dll l 11iWIJIIIJ l:I Y DI lllll :'1/1 JJt, /K i:1;y ]f HIIIIH;\tll( 1:1:Y llf I 1\MAillllO TY lf ClililSE.\O .. n, r.ldl~lrt pv Jiff ~[1\ 11 ~: ,,::ii: fl"J·/11\ rr ' ~~ .- 1 ,, [,, s,. @~·: CilT' •F CH CITY OF CH IWrHIII'~ "~II E~'S l Id CITY OF CITR CITY •F CLARE CITY OF C•ACHELL CITY OF CONCORD CITY OF CORONA CITY OF CORONADO CITY OF COSTA MESA CITY OF COVINA CITY OF CULVER CITY CITY OF DANA POINT CITY OF DAVIS CITY OF DEL MAR CITY OF DIAMOND BAR CITY OF DUARTE CITY OF EL CAJON CITY OF EL CERRITO CITY OF ENCINITAS CITY OF FILLMORE CITY OF FONTANA CITY OF FRESNO CITY OF FULLERTON CITY OF BARDEN GROVE CITY OF GARDENA CITY OF GILROY CITY OF GLENDALE CITY OF GLENDORA CITY OF HUNTINGTON BEACH CITY OF IMPERIAL BEACH I IY LI 1/.Ull.1 ['Ty Cf IPWliiO• C'TY 1·: 11, I .'/•Iii • C Ti Ci _I, H~I 1:11 Y n: . f, \,: \ I r:li'1 Ui II ;:,q, 1:1;y JI [,\';JI!!', 1:111 1JiL1\K1 I I l'.IIYnf ,H WIII i I 11 Ill I li ~il llTY or LOMTi\ CU Cf LOMPOC C TY rF I niH; ~1.r:H l >IYII t!J:'ALAMll: l'.TY11' ll:Mli:', J:'IY f:i IIS Al1Gfl I:: 1: IY Iii ll!,IF~A l:lh Iii l~;',NHAfl~N lifl:I:~ 1:IIY IJ, Mi;YWl!O[l l:lf'r II M, 1H ll :11\11'. JfY UI M. ,l\1AS 1:IIY Of Mi~SIJi; VIEJQ Il l If Mlltll/ll',IA i;1;·1 or MCNTC(AIR 'JY JI MUlll[1[l lu =i-y or Mc1mr;Fv r,1-v n1 IM ' !Ill Y l'/.liK 1:1 'Ill Ml'Jl/,111•/K [ITY Cl MPI Id V41 I !Y mv l'I MIIPr;w 11111 1' ", [I MILikl~lli VIII¼ Y 11 Mlllll/1' I', C' 'Y Ill III WldiK cl Cl CITY YII IIIIWI I ,,,,.,, CITY OF OAKLEY CITY~•- CITY OF ONO CITY OF ORANGE CITY OF OXNARD CITY OF PALO ALT• CITY OF PARAMOUNT CITY OF PERRIS CITY OF PLACENTIA CITY OF PLEASANTON CITY OF POMONA CITY OF PORTERVILLE CITY OF POWAY CITY OF RANCHO PALOS VERDES CITY OF REDLANDS CITY OF RIALTO CITY OF RIVERSIDE CITY OF ROSEMEAD CITY OF ROSEVILLE CITY OF SACRAMENTO CITY OF SAN BERNARDINO CITY OF SAN DIEGO CITY OF SAN DIMAS CITY OF SAN FERNANDO CITY OF SAN GABRIEL CITY OF SAN JACINTO CITY OF SAN JOSE CITY OF SAN JUAN CAPISTRANO CITY OF SAN MARCOS CITY OF SAN RAMON CITY OF SANTA ANA CITY OF SANTA BARBARA CITY OF SANTA CLARA CITY OF SANTA FE SPRINGS CITY OF SANTA MARIA Of SANTA MONICA SANTA PAULA 111 , •l l iYOI:, l_EE · ADRE U\' CF 31rRR . 1:1!Y Ur Sl);';l l'l C:li' [1 SIHf;i\ RIA~H l:IIW '.;[illTH r1,S1\0IN/\ Cih or SCUTII SAN IRMICS[J !;Iii 0' ~lLiCYlJl-i 1'.11 i il• S1.1Hf/VfJ I rn,m u w:u11t r,In,r111:f,P!I rllY ]T'i Jf musAt,O OM;:; i:iry m I Jfl'lANr' 1:1 I'/ JI Iii ALY CITY OF TULARE CITY OF TUSTIN CITY OF UNION CITY CITY OF UPLAND CITY OF VENTURA CITY OF VICTORVILLE CITY OF VISALIA CITY OF VISTA CITY OF WALNUT CITY OF WEST COVINA CITY OF WEST HOLLYWOOD CITY OF WEST SACRAMENTO CITY OF WHITTIER CITY OF WOODLANO CITY OF YORBA LINDA COUNTY OF ALAMEDA . COUNTY OF COLUSA COUNTY OF CONTRA COSTA COUNTY OF FRESNO COUNTY OF LOS ANGELES COUNTY OF MONTEREY COUNTY OF ORANGE r.mJNTY nF RIVERSIOE COUNTY OF SAN BERNARDIN• COUNTY OF SAN Dlrn• COUNTY OF SAN J•AllUIN COUNTY OF TULARE COUNTY OF YOLO TOWN Of AT HERT• N TOWN OF LOS GAT•S 1•••+ EOUIPMENT Modern Fleet consisting of 1000+ Our modern fleet undergoes daily inspection prior ta use to ensure efficiency and safety. All equipment is routinely serviced, painted, and detailed. All equipment used during the duration of this project will meet state and federal safety requirements and have all up-ta-date certifications as required. CHP Biennial Inspection of Terminal Certification We have successfully been awarded the CHP Biennial Inspection Award of Recognition. This inspection has assisted our company in instituting several safety programs, as well as our Preventative Maintenance Program utilized by •ur in-house fleet department. The inspection reviews •ur vehicle maintenance and repair records, our procedural methods and policies far vehicle maintenance and operations. This certification ensures that our vehicles operate safely. NetworkCar Fleet Solutions WCA has partnered with Netw•rkCar Fleet Solutions to provide GPS units on all vehicles and equipment. This investment has given us and our customers the fallowing benefits: • Provide faster response times and more efficient routing allowing us ta service more customers • Lawer operational casts by optimizing our fleet size, reducing labor, overtime, and insurance, and minimizing costly vehicle repairs • Decrease fuel use by monitoring fleet fuel economy and saving •n unnecessary fuel expenditures • Reduce emissions by helping drivers improve their habits such as speed and idle time, and reducing total miles driven which will significantly reduce harmful greenhouse gas emissions • Improve dispatching with landmarks and driving directions, GPS units helps us to better dispatch s• that we can service mare customers, faster • Recover stolen vehicles reducing liability casts which can be passed on t• customers GJS MAP· OlY Of FULLERTON .,. , .. . ' [!) ~@ilffi :~ 1±1 _.x-'°' ;~) I ,1 D 321-1osE AGu srrN CARIULLo a .,. I /~ Date: 2/:24/20 17 • 0 : 12 AH Stat\lS Driv ing .J.f :::, 0 Address: 170 1-1143 Fullerton O'eek or Fulterton I EllUIPMENT LIST SUMMARY: Pick Up Trucks 261 Aerial Lift Devices 252 95' Aerial Devices 15 Dump Trucks 147 Flat Beds 39 Forklifts 6 Arrowboards 60 ATVs 4 Stump Grinders 48 Loaders 65 Rubber Track Loader I Root Pruners 2 Rolloff Trucks 39 Saw Mill 2 Log Skidder I Back Hoes I Brush Chippers 152 Cranes 5 Toyota Prius 10 Toyota Varis B Ford CMAX 4 . -·· .. ---A---- A RB OR™ ACCESS ARBORACCESS FEATURES • E•se of use • ViIJw invuicIJs • Cr'eate work urdf;rs • Mobile app • View tree site details • Live data • View work history • GIS/GPS mapping LIST TRACKING SYSTEM The List Tracking Report in ArborAccess is a useful tool in the management of incoming work. This report allows bath parties to track specific jobs as they are ordered by the Agency. Proper use of this system enables the Agency and WCA to track the completion •f work that is ordered. INVENTORY SOFTWARE-ARBDRACCESS Our tree management program sets us apart from other companies. With nearly 2.00• active users. ArborAccess and our mobile app will help you easily manage your urban forest with ease and convenience. Tree site attributes include location (utilizing !JPS coordinates). species type. and parkway size. Features allow you to view and edit work history records and create wark orders directly from the field. all from our secure cloud. The information contained in ArborAccess is live data that can also be linked directly to a GIS program. such as ArcView. for geo-coding purposes and can assist your Agency in meeting !JAS834 requirements. Arb•rAccess provides an unlimited resource •f information regarding your urban forest. SOFTWARE TRAINING Our IT Department is based •ut •four corporate office in Anaheim, CA with regional offices located throughout California and Arizona. Each office has the ability to provide software training ta •ur customers. We are also available to provide training sessions on- site at the customer's discretion. On-site training is proven to be effective as it provides a guided hands-on experience. We offBr periodic tree maintenance and management workshops each year. These free workshops are provided to our customers regionally and educate aver 250 people annually. They have proven to be a great round-table and networking opportunity for the different agencies in attendance. Presentations are provided by WCA management staff and complimented with guest speakers in the industry. Certified Arborists and Tree Workers who attend are eligible to receive continuing education credits (CEU's) from the International Society of Arboriculture. The success of any urban forest program depEmds an the proper management af information. Unlimited telephone and/or email support is available to answer technical questions and aid staff in the use of the software system. Software training and support is included in the cost associated with the inventory data collection. WCA has completed 3••+ GPS tree invBntories. BILLING WCA, Inc. operates a modern invoicing system that is updated on a daily basis. Progress billings will be submitted to the Customers on a bi-weekly basis, unless otherwise requested. Invoices will reflect an amount complete for the billing period, along with a year-to-datEi total far that job. Each billing will include a listing of completed work by address, tree species, work performed and appropriate data acceptable to the customer. This information will be supplied in hardcopy and immediately accessible on ArborAccess. Job balances reflecting the percent of completion for each job can be viewed on Arbor Access. SAMPLE MANAGEMENT TOOLS DETAILED TREE SITE CHARACHTERISTICS The advanced technology provides a valuable tool to urban forestry professionals by displaying specific tree site information along with a representative photograph of the species type and a recommended maintenance field. ArborAccess' built-in quality control features assist in data accuracy. As maintenance is performed, the work history is updated and accompanied with bi- weekly invoices. This process eliminates the need for dual-inputting and helps keep the tree inventory current and accurate. MAINTENANCE RECORDS Accurate maintenance records far each location oftentimes can assist the Agency with liability claims. Maintaining a detailed history of the work performed at each location demonstrates good faith in preserving its urban forest. It is imperative that work requests are pulled from the system prior to the work being performed, otherwise inventory accuracy is not guaranteed. • TECHNICAL tmrnACH SAMPLE ABENCY SPECIES FREUUENCY REP•RT Botan ical common Total Pct, uquJdambar styradfiua AMERICAN SWEETGUM 4,781 14.36% Lagerstroemla Jndlca CRAPE MYRTI.E 2,008 6.03% Ulmus parvlfolia CHINESE ELM 1,963 5.90% Fraxlnus ve lutlna 'Modesto' MODESTO ASH 1,820 5.47% Cupanlopsls anacardlol d es CARR01WOOD 1,568 4.71% Fraxlnus velutlna ARIZONA ASH 1,259 3.78% Plnus canartensls CANARY ISLAND PINE 1,191 3.58% Grevlllea robusta SILK OAK 1,141 3.43% Pistacia chlnensfs CHINESE PISTACHE 1,127 3.39% Urlodendron tulipifera TULIP TREE 1,076 3.23% Other OTHER 15,355 46.13% Tota l Trees 33,289' 100% The Species Frequency report can assist your Agency in identifying the tree population within the urban forest. This type of information is valuable in the event of an insect infestation, deadly disease, or even estimating future rnaintenancB costs. In addition, an analysis can be performed to evaluate the history af the pBrformance of a particular species within your Agency. DETAILED REPORTING OPTIONS • Inventory • DBH FreqUEmcy • View Invoices • Height Frequency • Job Balances • District Frequimcy • GrBen Waste • Species Frequency (sample abave) • Work History • All Tees at an Address • Wark Type by District • Estimated Tree Value PRUNE CLASSIFICATl•NS Grid Prune-Grid tree pruning is based on pruning in pre-designed districts, or grids on a set cycle and includes all trees (small. medium and large-sized.) Pruning will include structural pruning, crown raising. and crown cleaning in accordance with the standards set forth by the International Society of Arboriculture Pruning Standards (Best Management Practices) and shall have no more than 25% of the live foliage removed at a given time. Full Prune/Crown Reduction-Crown reduction is performed when conditions within the crown of a hardwood tree are such that the entire tree needs to be reduced. A full prune is recommended when the primary objective is to maintain or improve tree health and structure, and includes pruning to reduce overall canopy mass and excessive wood weight. Trees that are identified for a full prune shall have more than 25% of the live foliage removed at a given time. Service Requests A Service Request Prune includes tree maintenance services on designated tree(s) as ordered by the Agency Arborist or designee. Pruning may include structural pruning, crown raising, crown cleaning or pruning to reduce/restore the crown. Whichever work type is ordered by the Agency, pruning will be performed in accordance with the standards set forth by the International Society of Arboriculture Pruning Standards and the Best Management Practice, Tree Pruning Guidelines. Wark assignments from the Agency may require mobilization from one tree site ta another within the Agency. Line Clearance Trees that interfere or have the possibility of interfBring with utility lines will be trimmed in a manner to achieve the required clearances as specified and in accordance with the California Public Utilities Commission. It is our goal to protect the current health and condition of the tree and ta maintain its symmetry and direct growth away from the utility lines. Small Tree Care Proper pruning and care during the early stages of the tree's life will save money in the future, and create a safer, more beautiful, healthy, easy-to-maintain tree. We believe that tree care that is performed early will affect its shape, strength and life span. •ur specialized small tree care team consists of certified personnel trained to perform the following; • Selective structural pruning • Removal of dead, interfering, split and/or broken limbs • Pre-conditioning the water retention basin built around the tree • Staking or re-staking • Adjusting tree ties • Adjusting trunk protectors • W1ied abatement METHODOLOGY/ SERVICE APPROACH Palm Trunk Skinning Palm tree skinning consists of the removal of dead frond bases {only), at the point they make contact with the trunk without damage to the live trunk tissue. Root Pruning We strongly recommend against any root pruning, however. should the Agency elect ta proceed. we recommend that it be done no closer than 3 times the diameter of the trunk. Roats will be pruned to a depth of approximately 12 inches by cleanly slicing through the roots, so as not to tear or vibrate the root causing damage to the tree. The excavated area will be backfilled with native soil and debris will be hauled away. Tree Removal Operations With a minimum •f 48 hours advanced notice, WCA will inform Underground Service Alert (USA) of the location of work far the purpose of identifying any and all utility lines. The removal process consists of lowering limbs delicately ant• the ground to prevent any hardscape damage. Immediately following the removal.the stump will be ground dawn. if ordered ta do so and with proper USA notification. Tree Planting We can replace trees that have been removed and plant new trees in accordance with specifications. We are prepared financially and logistically ta acquire and purchase selected tree species far tree planting. At a minimum of 48 hours in advance we will inform Underground Service Alert (USA) of the location •f work for the purpose of identifying any and all utility lines. A well-trained planting team will perform the soil preparation and installation of the tree. Tree Watering Tree watering will be performed by a full-time, WCA team member on various routes. when requested by the Agency. This team will also be responsible for reporting special care needs to the small tree care team. This could include reporting weeds. soil that has settled, and/ or staking and tying needs. Emergency Response We are prepared for emergency calls 24 hours a day, 7 days a week, including holidays. The tall free number is 868-LIMB-OOWN (868- 546-2389). This number will be provided t• the Agency, Police Department and/ •r Fire Department. Our emergency response team will do what is necessary t• render the hazardous tree •r tree· related condition safe until the following workday. Crew Rental Due t• our vast amount of resources, including our specialty equipment and qualified personnel we are able to extend our commitment to our customers by providing various miscellaneous services outside •f the mast c•mm•n tree maintenance services: • Flag hanging • Holiday light installation • Changing ball park lights • Misc. use of aerial towers and cranes (including equipment rental) • Crawn reduction • Crawn restoration Arborist Reports We have full-time Certified Arborists on staff that can prepare detailed arborist reports, tree evaluations and site inspections based •n your specific needs. Reporting can be generated for one tree •r an entire selection and is handled on a case-by-case basis. M~THUIHJI 111,Y Plant Health Care Tim Crothers, Plant Health Care Manager • ISA Board Certified Master Arb•rist WE-7855 BUM • OPR llualified Pest Control Applicator #145321 • llAL Category B 8 0 Our PHC program managed by Tim Crothers goes beyond standard chemical applications. We have developed an efficient Integrated Pest Management Program (1PM) that requires diagnosis before treatment. WCA is staffed with licensed applicators and advisors that are environmentally conscious as well as compliant with the California Department of Pesticide Regulation, This service allows us t• provide you with: • Proper diagnosis based on an-site inspection with laboratory testing when necessary • Proactive and preventative recommendations that reduce the amount of potential pest and disease issues • Follow-up evaluations t• ensure that the recommended treatments result in a healthy and balanced urban forest Shot Hole Borer They Polyphagous Shot Hale Barer (PSHB) is a new pest in Southern California. This baring beetle drills int• trees and brings with it a pathogenic fungus (fusarium euwa//acea), as well as other fungal species. When heavily infested, the resulting Fusarium causes the decline and death af trees. Over 120 different tree species are affected in Southern California and aver 30 reproductive hosts are of high concern. As tree care professionals, we have a responsibility t• understand and report wbea we see a leer we ace wodioo oo iates1ed wjth PSHB ABILITY T• ACDUIRE, PURCHASE 6 STAGE TREES· Cities expect the highest quality •f new trees, proven varieties and an organization with the knowledge and skills to provide them with the latest and mast reliable information available related t• tree planting, By meeting these expectations, we're able to contribute t• the success •f reforestation projects within communities. In order to complete successful tree planting programs, cities can rely •nus ta locate, acquire and purchase different tree species. As part •f •ur Corporate Capability, we are financially able to purchase large quantities of trees far planting projects. Being familiar with aver 50 nurseries in California, allows us ta obtain the best tree available from a broad and plentiful stock. The process by which we obtain trees is quite simple: First, we utilize our database of nurseries, and contact several of them requesting specific trees with their prices. Upon locating the availability •f trees, we then perform a tree pre-inspection at the nursery. When time is •f the essence, nurseries will provide us with photos either by mail or by e-mail for our review. Once the trees are purchased, and depending •n the size of the project, we have them delivered to our facility in Placentia, Brea, or if possible, at a staging area within the Agency. It is through this process that we have planted an average of 14,0DO trees far all of •ur customers each year during the past three years. "S.'fATi!t'J'11elt~ DEPARTlSJT OF FOOO A,,O AmtrctK. l221JNSTRf£l SACRAMfNTO, CAUFOANIA Me,J.t HAl.\40-3): LICENSE ·ro SELL NURSERY STOCK 1 ICENSE NUM!lcR 80880.001 OOAJ«le COUIITV MElHLiuLilO~Y GREEN WASTE WCA's commitment ta be a socially responsible corporate partner to our customers and communities is exemplified in our Recycling Program. With the steadily-increasing concern for the ecological health of our communities. WCA has embarked on a landfill diversion process where all material is taken to recycling facilities where it is used in the production of soil amendments. We are committed to taking all recyclable materials removed from the trees trimmed for the duration of this project to a recycling center far processing. Verification of amounts recycled will be obtained and reported by WCA via Arb•rAccess for the purpose of meeting the goals of the State for reducing landfill usage. MULCH is made from coarse ground branches and leaves. It should be spread on the ground at a rate of six ta twelve inches far best effect. Fresh mulch will deplete nitrogen from the surface of the sail which will reduce unwanted weeds. •nee the mulch has decayed, it returns nitrogen which helps build the quality of soil for plants. A large amount of tree debris is processed by WCA and used in large scale mulching projects for establishing native plants in open space areas. CDMPDST is made from fine ground branches, leaves or other organic material. When mixed with oxygen and water. the organic material will decay or "compost." A finished compost is excellent for turning into the top layer of soil and will add nitrogen and increase the water holding capacity of soil. Yau can make compost at home in a pile in your yard or in a bin that you make or purchase. Large scale composting is done at regional recycling facilities. FIREWOOD is traditionally the most common use of large branches and logs. Firewood is used to heat homes during winter months. WCA takes logs to a yard in Irvine where a firewood retailer splits and resells the firewood ta local residents. LOGS TD LUMBER is an old idea with a new approach by converting Agency trees into usable lumber. WCA worked on a twelve month trial program with the California Department of Forestry and Fire Protection to create an environmentally sound and socially responsible alternative to importing lumber from other areas. reducing our demand on trees from natural forests. LD1GS TD LUIM,BER Hecycbng the Ur/Jan Forest The Goel is to create an environmentally sound and socially responsible alternative to imparting lumber from other areas and to reduce the demand an trees from natural forests. 0 Reducing 0 waste from the urban forest. Converting trees removed into useahle lumber. Assisting with landfill diversion (AB939). Giving hack ta the Community! • ......•.......................•....•...••••....•••••••••• The program proves to be successful and now WCA transports suitable lags to our wo•d recycling center. Woadhill firewood. IMPLEMENTATIDN PLAN Ta ensure the quality of work and the level af service expected, WCA abides by a well-defined quality control plan that incorporates the fallowing: • Certified personnel • Safety • Pruning specifications and guidelines • Sound equipment • Public relations • Proper traffic control • · State-of-the-art communication systems Special shifts including weekends and evenings can be arranged in accordance with the Agency's specifications. Project/ Area Manager: NICKALAGD ISA Certification #WE 4396-AU ISA Tree Risk k;essment #El•83 TCIA Certified Arbarist #250 TLC Wildlife Aware The project Area Manager will be the central paint of contact and will work cooperatively with Agency staff, local residents and business owners, etc. The Area Manger will provide overall field supervision and crew management. Daily Management Daily management will consist •f. but not be limited to: • Email notification complete with location, crew, equipment type, and work description • Supervise crew personnel to insure proper pruning standards are followed in a safe manner • Traffic control setup and maintenance of work zone • Ensure work area is left free of debris at the end of shift • Maintain record of work completed each day • Maintain goad public relations at all times • Provide immediate notification t• Ag1mcy Inspector upon damage of personal property including a plan for corrective measures ta take place within 48 hours Weekly Management Weekly management will consist of, but is not limited ta: • Weekly inspection of work completed • Meet with the Agency ta review work schedule and progress • Insure standards of pruning are performed in accordance with Agency specifications • Maintain open communication with the Agency Inspector and field crew Scheduling of Work The Area Manager is responsible far scheduling work which shall conform ta the Agency's schedule of performance, We recommend equal distribution •f w•rk throughout the course of the fiscal year. Notifications will be provided ta residents prior to the start of pruning operations in said area. All work will be performed in a cooperative manner as to cause the least amount of interference or inconvenience. Public Notification Upon Agency staff approval, WCA will past a door hanger notice prior to commencement •f grid pruning {within 24-48 hours). After tree plantings, door hangers will be provided t• residents instructing them on the proper care for their newly planted tree. Far mare comprehensive outreach we can also submit a press release far special projects or routine maintenance. The Agency may modify the procedures and materials ta which we notify residents. Communication Systems Our use of modern and reliablB communication systems affect our daily job perf•rmancB by increasing our efficiency. Management and Field Pers•nnBI utilize smart phones as bath navigational and communication devices in the field. Smart phones havB proven ta be a convenient method to input data as related t• tree inventories, daily work records, timesheets, photos, and billing information: eliminating the need to handwrite data and improving customer service by minimizing response time. Permits and Licensing WCA will procure a City Business License as necessary and any "n•- fee" permits prior to commencement of work. Permits (i.e., encroachment. traffic control, etc.) requiring fees will be charged back to the Agency. Right-of-Way All work will be performed in the public right-of-way. Employees will not utilize private property for eating, breaks •r any other reason or use water or electricity from such property without prior written permission of owner. Cooperation and Collateral Work WCA will give right ta operate within the project t• the Agency workers and/other contractors. utility companies, street sweepers, and others as needed in a cooperative effort to minimize interference in daily operations. WDRKFLOW TIMELINE Grid Pruning Flowchart (30 day Completion) Work request received from Customer foreman posts public notices CSR creates a work order 6 gives to Area Manager Crew performs work Removal Flowchart (15 day Completion) Customer marks trees for USA S notifies resident Area Manager schedules work, informs the Customer S gives work order to Foreman Work request received from Customer Crew performs work Planting Flowchart (15 day Completion) Wark request received from Customer Crew performs work S hangs tree care door hanger CSR prepares work order 6 orders tree(s) from Nursery Manager Foreman completes work order 6 inventory: then turns in Service Request Flowchart (15 day Completion) 1 Work request received I from Customer l._ L foreman posts public notices &SR """"' , ••• oed1 ! gives to' Area Manager Crew performs work Area Mana.9er schedules the work 6 informs the Customer foreman completes work order 6 inventory: then submits to office CSR creates work order S contacts USA 48 hours in advance of work Foreman completes work order 6 inventory: then submits ta office CSR _!lives work order ta Area Manager to schedule work 6 inform the Customer CSR closes work order: Billing Dept. prepares invoice Area Mana!Jer schedules th~ I work 6 informs the . Customer foreman completes work order S'inventary; then turns in Emergency Flowchart (I Hour Response/ 24 Hour Completion) Emer,gency neqµest recei.ved from Customer Crew sends notification and photos ta Customer· and Superviso~that work is complete I :w1i1 IIY 1:111i,11m Work order is given ta the Foreman CSR closes work order; Billing Oept. prepares invoice Wark order is given ta the Area Manager CSR closes work order: Billing Dept. prepares invaice Work order is given ta the Foreman Billing Dept. processes S prepares invoice Work order is given to the Foreman __ j CSR clases wark order; Billing Dept prepares invoice Crew perfonms necessary work to ensure safety EMERGENCY C•NTACTS TOLL FREE 866.546.2368 in case of emergency 1.J!t~,, normal business hours Leave a message, if you do not receive a call back within 1• minutes, call the fallowing contacts in order: ALONSn GARCIA. SUPERVISOR 714.981.3584 MANUEL PEREZ, SUPERVISOR 626 255.2821 U:ONEL CORTEZ, SUPERVISOR 714.412.0471+ Nlt~K ALAGO. AREA MANAGER 714.920.0558 MARTIN CORTEZ. AREA MANAGER 714.713.0717 A~1~1· confirmation from on call Manager. ynu r.,1n ~moil multiple l:11:•tiuns t•: LIMGOUWNliilWl:/,INI~ CllM NORMAL BUSINESS HOURS ~-~·---~ ·114 nn1 1nnn UUALITY C•rHROl I SAMPLE PLANTING D••R HANGER ~4" ............ ,,, .. --· ·•,,,\ , . . ' . I ' I ' . ' I I , \ ,/ ............. _ .. ,,,,.,"' '• •• l • twice (2) per week during warm months. I• of weeds and other plant~. Services Drov1ded By ..\tbol.-11. I • , tlOfl 51 A 800.521.3714 TREE CARE PROFESSIONALS • • • I • :. • . Project Site Maintenance Work site will be left free •f debris at the end of each workday. We will not discharge smoke. dust. or any other air containments in quantities that violate the regulations of any legally constituted authority. Protection of Public and Private Property WCA will provide all safety measures necessary ta protect the public and worker within the work area. We will maintain goad public relations at all times. The work will be conducted in a manner which will cause the least disturbance. Public Convenience and Safety WCA will comply with any and all local sound control and noise level rules. regulations. and ordinances which apply to any work performed in the contracted area. All work will cease by 5:0• pm •r as directed by the Agency, *Excluding emergency services. 1 Traffic Control if:rafliic cm1tr•I procedures will be set-up in accordance with the Work Area Traffic ~antral Handbook (WATCH) and State of Califoraia Manual of Traffic Controls aswell as the gency ~raffic and Safety Operating Rules. WCA will make adequate provisions ta insure the normal flaw of traffic over the public streets and park roads. Every etl•rt will be made t • keep cam.rmercial driveways and passageways open ta the ~uhlic during business h•u~s. High visibility arrowboard(s) will be used when AeJed. P.11i•r to use, the Agency will approve tralfa: safety equipment and devices. Pe~estflian and vehicular tnaffic shall be allowed ta pass through the war~ areas only under conditions •f safety and with as little inc@n'/enience and delay as possible. tlnless the wonk area is totally barricaded ar otherwise kept safe. at least one worker will serve to coordinate safe operations an the grmund at ell ti.mes when work OP.Bratfons a~e in progress. CREW WORKIN IN TREES Customer Service Department As we work with. or near. the public. we are mindful that we will mast likely be the first person the public contacts. We have a full- time Customer Service Department with each Customer Service Representative (CSR) trained in addressing concerned residents and bystanders. Complaints & Damage Resolution Should there be any property damage. we adhere ta specific procedures ta resolve the problem. The Foreman an the jab site will notify the resident and the Inspector immediately. If the resident is n•t at h•me. then we will leave a WCA card with instructions ta call •ur Claims Coordinator in our corporate office. The ultimate g•al at each w•rk site is ta leave the property in the same condition as before we entered it. We will notify the Agency Representative immediately up•n damage of personal property including plans far corrective measures ta take place within 48 1; UliAI [['1 CUNTROL All WCA vehicles are equipped with an Accident Kit should anything happen during the work day. Each kit has an Incident Report. an Accident Report. an Injury Report. a camera, First Aid instructions and protocol far contacting the corporate office. A computerized log of all incidents is maintained to include the date, time •f occurrence, location. problem and action ta be taken pursuant thereto •r reasoning far non-action. Any activities found by the Agency to be unacceptable will be rectified immediately. All other complaints will be abated or resolved within twenty-four (24) hours •f the occurrence. We have teams specifically assigned for handling damage to properties, both private and public. Through our communication system. we have the ability ta dispatch either of these teams and have them respond immediately to the site for proper repair. We pride ourselves on professional workmanship ta avoid these types •f incidents. however. should one •ccur, we take all appropriate measures to resolve the matter in a timely and efficient manner. OATH OF COM1vtITMENf WC.4 is committed to working with the City of Duarte staff to develop and maintain a work schedule that w!II provide the citizens with the most effective and efficient means to perform tree care services. We will adhere to the schedule established by the City and ensure residents of our dedication to completing work in a timely manner. We understand that there may be fluctuations in the City's budget and that the City may ask us to reduce service levels in an effort to meet the current economic demands. By being ffexible, we can help to ease any financial strain, promote contractor stability and guarantee residents with quality tree care !J customer service. This is our oath of commitment to uphold the prestigious namesake of the City of Duarte by providing gold standard tree care services. 2/12/18 West Coast Arb•rists, Inc. provides an extensive in-house training curriculum far all empl•yees to broaden their knowledge of the arboriculture field of study. Included in this training are the ISA standards, hath T reeworker and Arharist study programs, and a variety of Tree Care Industry Association home study programs. We also offer training courses to our staff in areas of customer service satisfaction, maintaining pr•fessi•nal c•nduct. and llualified Line Clearance Trimmer Training. Safety standards are top priority at West Coast Arb•rists, Inc. Our line of work demands that all work is performed in a manner that provides the maximum safety to the general public as well as our employees. Our crews are instructed ta follow the safety standards of ANSI Zl33.I as well as Cal-OSHA requirements. We have one of the mast extensive safety training programs in the industry. We provide our employees with state-of-the-art training tools and instructional sessions company wide. Our insurance carriers and Cal-OSHA have recognized us repeatedly for outstanding safety training efforts. We have a full time Safety Trainer that is professionally trained in the field of horticulture. He brings many years of experience ta the company as well as expertise in training new and existing employees. He administers I.S.A. certification training, in-house crew leader training programs, and new hire orientation training. WCA'S SAFETY TRAINING PROGRAMS Bi-weekly Tailgate Safety Meetings -far each crew. Safety T earn -a ten person committee that reviews and discusses safety procedures, problems and incentives. Injury H Illness Prevention Program -integral to overall safety program. On the Job Training Programs -New employees are assigned a "buddy" with experience to assist them. Training with Video -Programs included are Professional Tree Care, Electrical Hazards, Aerial Rescue, Chipper Safety, Chain Saw Safety and Pruning Technique. Video presentations in cooperation with Tree Care Industry Association. Leadership Training Programs -Continued training and study, uti- lizing the Crew Leader Home Study Program. available through Tree Care Industry Association. Certification Training -Continued study sessions are held in prep- aration for the International Society of Arhoriculture Certification Programs. Safety Bonus Program rewards empl•yeBs on a company-wide, quaf'lterly basis far time without accidents. ATTACHMENT A CITY OF DUARTE - SCHEDULE OF COMPENSATION DESCRIPTION UNIT Routine Yearly Tree Trimming per tree $ 4 YEAR GRID TRIM Aesthetic or serivce request prunning 0-6" dbh per tree $ 7-12" dbh per tree $ 12-18" dbh per tree $ 19-24" dbh per tree $ 25-36" dbh per tree $ per tree $ Palm Tree Trimming Queen Palm, any size per tree $ Mexican Fan Palm, any size per tree $ Canary Island Date Palm, any size per tree $ Tree Removal Tree Stump Removal 0-24"per tree $ Tree Removals over 25" dbh per tree $ Stump only removal per tree $ Tree Planting 15 gallon tree per tree $ 24" box tree per tree $ 36" box tree per tree $ Tree Watering per day $ Crew Rental 3 man crew with equipment per hour $ 2 man crew with equipment per hour $ 1 man crew with equipment per hour $ Specialty Equipment per hour $ Emergency Response 3-man crew with equipment per hour $ (evening, weekend, or holiday call-out) Tree Inventory Software annually $ GPS Inventory Updates per tree site $ Tree Inventory Updates per hour $ (Adding new locations or work history) UNIT PRICE 72.00 50.00 90.00 150.00 190.00 250.00 300.00 50.00 70.00 190.00 570.00 970.00 190.00 160.00 320.00 870.00 640.00 240.00 160.00 80.00 150.00 291.00 0.00 4.00 80.00 Ficus Tree Pruning per tree $ 350.00 37" dbh & over per tree $ 145.00 * ** Grid Trimming: Grid tree trimming is based on tree trimming in pre-designed districts, or grids on a set cycle and includes all trees (small, medium and large-sized.) Trees are not excluded from the Grid. Block Tree Trimming: Block tree trimming consists of trimming trees along a block segment or “run” as designated by the City. This is different from “Grid Trimming” where all trees are prune (small, medium and large-sized) within a grid or district. * ** (Includes tree, labor & materials) Block tree trimming