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HomeMy WebLinkAboutItem 11s - Services with Arcadia Chamber of Commerce DATE: June 16, 2020 TO: Honorable Mayor and City Council FROM: Jason Kruckeberg, Assistant City Manager/Development Services Director By: Tim Schwehr, Senior Management Analyst SUBJECT: AGREEMENT FOR SERVICES WITH THE ARCADIA CHAMBER OF COMMERCE FOR THE 2020-21 FISCAL YEAR IN THE AMOUNT OF $83,430 Recommendation: Approve SUMMARY The Arcadia Chamber of Commerce (the “Chamber”) provides programming and activities that benefit its members and the business community. The City of Arcadia and the Chamber execute an annual Agreement for Services (“Agreement”). As proposed in the Agreement for Fiscal Year 2020-21, the City will provide the Chamber with $83,430 for its efforts on behalf of the business community, and to complement the City’s marketing activities. It is recommended that the City Council approve, and authorize and direct the City Manager to execute, the Agreement for Services with the Arcadia Chamber of Commerce for Fiscal Year 2020-21, in the amount of $83,430. BACKGROUND The Chamber and the City have long cooperated concerning issues and projects of mutual interest to the Arcadia civic and business community. As part of this mutual cooperation, the City enters into an annual Agreement for Services with the Chamber to provide public relations, business development, and government/legislative services in support of the Arcadia business community and general economic development. Prior to the 2015-16 Fiscal Year, the annual Agreement for Services with the Chamber of Commerce had been set at $72,000 with no increase built-in for inflation. Beginning in the 2015-16 Fiscal Year, the budget was increased to $73,761 and it was agreed that all future Chamber of Commerce budgets would be tied to annual CPI increases. In addition to the annual Agreement for Services funding, the Chamber also utilizes the City-owned property at 388 West Huntington Drive for its offices. The current lease with Agreement for Services with the Arcadia Chamber of Commerce June 16, 2020 Page 2 of 4 the Chamber was approved in December 2016 and will be up for renewal in December 2021. In February 2016, Karen Mac Nair was named the Arcadia Chamber CEO. Since that time, Ms. Mac Nair and her staff have continued to implement a number of exciting changes to the Chamber’s website, social media presence, branding and marketing efforts, member events, and business assistance and outreach programs. The Chamber Summary Report included as Attachment No. 1 highlights some of these changes during the previous fiscal year, as well as the many successful events and programs implemented by Ms. Mac Nair’s predecessors that continue today. The Summary Report also outlines how the Chamber has responded and updated their programs and services beginning in March of 2020 in response to the COVID-19 pandemic. City Staff has a very strong working relationship with Ms. Mac Nair and the Chamber Staff, and in the coming year will continue working together on important business outreach and assistance efforts. DISCUSSION The Chamber of Commerce offers a variety of important services to the business community in Arcadia, typically including: • Providing reference and referral information about the City to brokers, realtors, merchants, business operators, and interested public. • Communicating frequently via e-mail with Constant Contact monthly event calendars and weekly event reminders, and regular website updates. • Utilizing new media, including Facebook, Twitter, and Instagram, to expand outreach for events, including mixers, business breakfasts, and ribbon cuttings. • Promoting and managing the annual Taste of Arcadia event, which has become a signature event for the City. • Organizing and providing staff support for the monthly Community Connection & Coffee meeting, Ambassadors meeting, Taste of Arcadia Committee, Business Networking Breakfasts, and business mixers. • Working with and supporting the Downtown Arcadia Improvement Association (“DAIA”), including with various planning activities and events held in the Downtown. • Naming a business icon as part of the monthly Business Networking Breakfasts, who gets honored for longevity in Arcadia, and hosting a business or non-profit member speak about a topic of interest to the attendees. Agreement for Services with the Arcadia Chamber of Commerce June 16, 2020 Page 3 of 4 • Participating with the City on business visits to learn about the different businesses in Arcadia, and provide business owners with contact information and services available through the City and the Chamber. • Coordinating with the City on retail recruitment and targeted economic development opportunities. In response to the COVID-19 pandemic, many of these activities have already been modified to comply with emergency public health orders and social distancing requirements. To date, this has included converting regular monthly meetings and networking events to virtual events, suspending the monthly business walks program and in-person business services, temporarily closing the Chamber’s physical location at 388 West Huntington, and transitioning all Chamber staff to working remotely. These and other modifications to the Chamber’s regular events and services will continue to be in place to start Fiscal Year 2020-21, and they will be updated and modified as appropriate moving forward. Also, it was recently announced by the Chamber that the 2020 Taste of Arcadia has been cancelled due to COVID-19, and other annual events like the State of the City/Mayor’s Breakfast may also need to be modified, postponed, or cancelled during Fiscal Year 2020-21 depending on how the pandemic progresses. Despite these challenges and restrictions, the Chamber will continue providing valuable resources, services, and information to the Arcadia business community throughout Fiscal Year 2020-21. It is clear that many businesses will be struggling in the coming year, and possibly for a number of years to come. The Chamber can provide resources and a central hub of information and outreach for these businesses and that may become an important aspect of their role in the community. The Chamber’s annual financial reporting is included as Attachment No. 2, and the proposed Agreement for Services with the Chamber for the upcoming Fiscal Year 2020- 21 is included as Attachment No. 3. The Agreement provides for annual financial support from the City, and includes an exhibit that further details the Chamber’s services to and for the City. The Proposed Agreement includes a CPI increase of 3.1% based on the U.S. Department of Labor Consumer Price Index increase for the Los Angeles-Riverside-Orange Co. region for the 2019 calendar year. This amounts to a total of $2,508 added to the Agreement as compared to the previous Fiscal Year. In past years, the City’s contract with the Chamber has typically accounted for approximately 20% of its overall budget. However, due to anticipated lower membership renewals and revenue from events (i.e., Taste of Arcadia and Business Expos), the Chamber has reduced its overall budget from $431,000 in Fiscal Year 2019-20 to a budget of $283,000 for Fiscal Year 2020-21. As such, the funding provided by the City will account for approximately 30% of the Chamber budget for the upcoming fiscal year. Agreement for Services with the Arcadia Chamber of Commerce June 16, 2020 Page 4 of 4 ENVIRONMENTAL ANALYSIS The proposed action does not constitute a project under the California Environmental Quality Act (“CEQA”) under Section 15061(b)(3) of the CEQA Guidelines, and it can be seen with certainty that it will have no impact on the environment. Thus, this matter is exempt under CEQA. FISCAL IMPACT A total of $84,100 has been included in the proposed Fiscal Year 2020-21 General Fund Budget for the Annual Agreement for Services with the Chamber. The City also provides below market rent for the City-owned Chamber offices at a rate of $400 per month; the current at-market rate is estimated to be $3,800 per month for a 1,900 square-foot office in central Arcadia. RECOMMENDATION It is recommended that the City Council determine that this project is exempt under the California Environmental Quality Act (“CEQA”); and authorize and direct the City Manager to execute, an Agreement for Services for the 2020-21 Fiscal Year with the Arcadia Chamber of Commerce in the amount of $83,430. Attachment No. 1: Chamber Summary Reports for Fiscal Year 2019-20 Attachment No. 2: Chamber of Commerce Financials Attachment No. 3: Agreement for Services for Fiscal Year 2020-21 Mission Statement To play a critical and integral role in maintaining a healthy business environment, contributing to the economic growth of the members, the city, and enhancing the city’s image. July 2019 to June 2020 Attachment No. 1 Public Relations Community Focus The Arcadia Chamber focused heavily on community during the last six months of 2019, working to improve its business relationships with the Mandarin speaking businesses by developing new networking opportunities. The Chamber will continue to build on community for 2020, with more new events, including a Learning Lab and a Career Discovery Day. The Chamber is also held its first Connect & Prosper, a networking lunch exclusively in Mandarin in January 2020. In February, the Chamber also held Leap of Kindness Day, during which Chamber staff and members delivered coffee to the Fire Department, Police Department, and the Methodist Hospital Emergency Room staff. Though the Arcadia Chamber closed its doors mid-March due to COVID-19, staff continues to work from home, with reduced hours to help off-set payroll costs. Chinese Community Liaison, Alex Lu took a leave of absence to visit family in March, and the remaining staff have lost 48 hours per week combined in order to keep the Chamber running financially. The Chamber’s independent contractor has not been on payroll due to the lack of events for her to attend. Though hours have decreased, the Chamber remains busy as ever, answering calls and emails, and with social media/website postings and questions, to help keep our Business Members moving as far forward as possible. Karen also has been collaborating with the CEOs from other Chambers, to discuss how each community is handling COVID-19, the information going out, the impact on local businesses, and how to help. The Chamber has received dozens of calls from the community at large on how to apply for unemployment, where to sign up for grants or loans, and general questions on COVID-19. Calls from concerned hospital employees were also made to the Chamber, along with calls from community members on where to get masks, hand sanitizer, and other cleaning supplies or services. Where possible, the Chamber directed callers to various sources, including Chamber member businesses and legislative officials, connecting local businesses together to get the supplies and information they need. Some Chamber member businesses even changed focus to help with supplies during this crisis, and the Chamber has assisted in promoting. The legislative representatives and utility companies (Southern California Edison, SoCal Gas, and others) have been in contact with the Chamber to get the word out on webinars and town halls and have been appreciative of the Chamber’s quick turnaround. The Chamber though continues to focus heavily on the business community, boosting the number of online and social media postings, creating a Facebook Group for members only, and moving towards virtual events, including Rise & Shine, which had nearly 40 attendees in April. A COVID-19 link was added to the Chamber website’s blog page, to focus on any information related to the virus, services and assistance for businesses, loans and grants, and general community information. The Chamber has created upwards of 10 listings of our various member categories, such as Restaurants, Insurance, Financial Services, Home Services, Auto Services, Senior Care, etc, to make it easier for those in the community to get in touch or get services during this time. For added convenience, listings include business names, contact information, and hours of operation. More listings will be created as needed. The Chamber website has also been a hub of resources provided by legislative reps and others on how to sign up for grants and loans, payroll assistance, new regulations for residents and the business community, testing sites, etc. Restaurant membership campaigns, such as Love Lunch 2.0 occur twice a week wherein guests order pickup or delivery from a specific restaurant then post their meals on social media, have been highlighting members. Community Connection has gone virtual and has hosted its largest crowds since moving to an online platform. Rise & Shine Arcadia and Pop-Up Happy Hours have also moved online, with guests being able to give introductions and experience breakout rooms. The Chamber also hosted a Virtual Job Fair with the US Census and is excited to hold its first Virtual Speed Networking event in late June. The first Virtual Ribbon Cutting will also be held at the end of June. Health and wellness membership campaigns, called Workout Wednesdays, highlight health- focused members, who create a 30 second tip to exercise at home. Also new is Thirsty Thursday, wherein brewery members highlight their business using promos or a 30 second video. A Chamber volunteer has also been making masks for restaurant members, covering the out-of- pocket expense herself. These masks, over 100 to this date, were delivered to very grateful members who were in need. This Chamber volunteer also made masks for Chamber staff to wear and have on hand for the future. Website Analytics www.ArcadiaCaChamber.org Most reads per day: 2579 Most visited day: 1777 Visitors per month: avg. 28,000 Reads per month: avg. 40,000 Total Visitors 2019 Jan - June: 81,661 Analytics Taste of Arcadia September 2019 www.TasteOfArcadia.com Most reads per day: 985 Most visited day: 960 Visitors per month (July – December): avg. 2102 Reads per month (July – December): avg. 3378 Total Visitors 2018: 24,149 Updates continue to improve and drive the Arcadia Chamber website. Social Media Social media continues to be a motivational factor for the Arcadia Chamber of Commerce, definitely more so during the COVID1-9 pandemic. Businesses in need turned to social media for advertising and marketing, and the Chamber pushed to encourage members to use this platform more as quarantine and social distancing continued. The Chamber began integrating weekly social media posts such as Workout Wednesdays (highlighting gyms and fitness trainers) and Thirsty Thursday, to highlight breweries. Twice weekly, the Chamber posted for Love Lunch 2.0, encouraging the community to order take out or delivery from a Chamber member’s restaurant and post their meal experiences online. Motivational Mondays started each week with a motivational quote, and Chamber Facebook Group for members only was formed. Linked In was also newly formed for the Arcadia Chamber, with the page going live in May. Committees Committees continue to build momentum for the Board and Ambassadors. In-person meetings were conducted in January, February and March then meetings were held virtually during April, May and June. Retention and New Member committees were put on hold; however, the Board of Directors has stepped up to work on retention, and new prospects were directed to the Chamber’s virtual events during April and May. The Ambassador team continues to make progress in helping with retention and overall engagement of Members, as well, though one Ambassador was lost due to a business closure. Ambassador Chair David Lamb continues to lead the team. Membership The Chamber signed up 68 new members from July 2019 to March of 2020 however, due to COVID-19 and the struggles faced by businesses, new membership with the Arcadia Chamber has been down. We have seen the loss of multiple businesses, some temporary and others permanent, in all areas of the San Gabriel Valley. 46 total members dropped between March and June, and at least half are uncertain if they’ll be able to return. No new memberships have been sold since April 1st though the Chamber hopes for new members in June and July as some businesses begin to reopen. These losses also have affected our Board of Directors. As businesses close or memberships need to be dropped, Board Members also have had to leave their positions as a part of the Arcadia Chamber. Of our 22 Board Members, we have seen one permanent loss due to an employee lay-off, and four temporary losses to furloughed employees. The Ambassador Team of 12, as well, has already seen a loss of one permanent volunteer and one furloughed. The loss of membership and the struggles faced by businesses inspired the Arcadia Strong campaign, where community members can purchase merchandise or donate to help support the fund, which offsets membership fees for renewing members. The Chamber did cancel in-person events, such as the Installation Dinner, Rise & Shine breakfasts, mixers and more, in order to comply with City and County ordinance. The Installation Dinner, one of the Chamber’s key fundraisers, was set to occur March 31st, and also would have honored our Citizens of the Year. Room rentals, another source of revenue for the Chamber, also were cancelled and refunded. Members have embraced the online and virtual platforms offered to them in attempts to keep their businesses afloat and still network. They have also reached out to the Chamber for help in finding loans or grants, with payroll questions, and for general information on assistance provided by both the government and local legislature. Membership Sales and Office Administrator Matt Miyasaki, along with Board Members, has been making check-in calls to members to better understand their business concerns, and facilitate their needs, such as connecting them to those who can help process loans and providing business direction and sometimes just being a sympathetic ear. Board Members continue to make phone calls, collecting data from Chamber Members. We will have information at a future date once calls are concluded. Member Events Rise & Shine Arcadia Rise & Shine Arcadia has grown since its inception in June 2018 to an average of 85 participants per month; the previous average was 65. Sponsored by Rose Hills Memorial Park, Spectrum Reach, and Embassy Suites, and when in person were held monthly at Embassy Suites, Rise & Shine Arcadia continues to provide members an opportunity to connect over breakfast, build business, promote themselves, and just enjoy each other’s company. Networking activities continue to be the focus monthly, to help members communicate effectively and talk about their businesses, to help their businesses grow. In-person events were held in January and February, with attendance pushing 90 total guests. Rise & Shine went virtual in from March to June. The March event was a webinar hosted by HUTdogs, with Arcadia Chamber members as guests. Staff helped put it together, alongside MJ and David Finstrom. 65 guests attended this combined Rise & Shine/webinar. This helped to inspire the platform and format for Rise & Shine in April, which had 40 attendees, and the guest feedback was fantastic. Guests were provided a link to a virtual forum, where they were able to network, experience breakout rooms where they were able to spend 5 minutes in smaller groups for more intimate networking, and give their 30 second pitches to the full group of attendees. Arcadia Chamber members have enjoyed this so much, we plan on continuing a virtually formatted Rise & Shine in the future, in addition to in person Rise & Shine breakfasts. Connect & Prosper Connect & Prosper, one of the Chamber’s newest events, will return on June 10th in a virtual setting. This networking event, held all in Mandarin, focuses on the Chinese business community. Hosted by Board Member, Francine Chui, Connect & Prosper has helped bridge the gap in the business community and with Mandarin speaking members. February saw the first in-person edition of Connect & Prosper, with 35 attendees enjoying a buffet-style lunch and reps from Southern California Edison, the office of Congresswoman Judy Chu and others in attendance. Mixers Also held monthly, mixers were rebranded as The MIX in 2017, and continue to be one of the Chamber’s biggest draws. This event showcases a different venue each month, providing multiple Chamber members an opportunity to promote their venue. The MIX was held at the Ice House, at Four Seasons Tea Room and Santa Anita Park before social distancing went into effect, and the MIX has been dark since. Due to current regulations, no mixers are scheduled for 2020, but plans to renew the event will be in the works once it is safe to do so. Love Lunch Love Lunches are also held monthly, allowing members throughout the San Gabriel Valley the opportunity to promote their business and encourage guests to try new things, all while having the chance to network. The casual environment and earlier time period bring a different crowd and feel to this event overall. With the onset of COVID-19, Love Lunch became Love Lunch 2.0, catering to the delivery and pickup options provided by Chamber restaurant members. Twice a week, the Chamber announced a venue, provided their time(s) of operation and given pickup or delivery info. Chamber members are then encouraged to post their meals online and tag the venue. 8 restaurants have already participated, with 7 more scheduled through May. This event style will continue as long as necessary, to help boost business to restaurant members. Chambering 101 Chambering 101 went virtual in May, providing information via an online platform while allowing time for networking and asking questions. Chambering 101 gives both members and prospective members a chance to learn how the Chamber can help their business grow. Newly added for May is information on how to utilize social media and virtual tools. Chambering 101 will also allow for virtual business counseling, a new addition in the online platform. Businesses will be able to ask questions to Chamber staff and receive helpful information and answers. Ribbon Cuttings Members frequently contact the Chamber for a ribbon cutting to celebrate a grand opening, specific event, or milestone for that member. This provides the member an opportunity to promote their business in a unique way, bringing together members of the community along with legislative reps, who generally present certification the member can display. Ribbon cuttings are attended anywhere from 20 to 100s of people, depending. Ribbon cuttings were suspended in March due to COVID-19, however the Chamber is planning its first virtual Ribbon Cutting for new member Pacific Oak Compounding Pharmacy upon their opening in late June or early July. Virtual Ribbon Cuttings will be held in an online platform, with the business streaming live to attendees, cutting the ribbon with supplies provided by the Chamber, and allowing for legislative reps to offer congrats. Certificates and supplies will be dropped off prior to the event, allowing for social distancing. Community Connection Community Connection continues to help engage community and boost participation. Community Connection went virtual in May, with the first online meeting featuring Tim Schwehr of the City of Arcadia’s Economic Development Department. Additional information will be provided by legislative reps from the offices of Congresswoman Judy Chu, Senator Susan Rubio, Assemblymember Ed Chau, and Supervisor Kathryn Barger, along with a short presentation by the US Census. May’s event attracted 27 guests, one of the largest crowds in recent months, and June hosted 24 participants with a presentation from Joyce Lui of Southern California Edison. This community-focused forum will continue in an online format moving forward, with new speakers and topics. Pop-Up Happy Hour New to the Chamber for 2018 and gaining momentum in 2019, the Arcadia Chamber proudly introduced Pop- Up Happy Hour. During the current pandemic, Pop-Up Happy Hour invited guests to a casual networking environment in an online setting. Done once in March and twice in April, and again once in May and June, participants joined in for breakout rooms, trivia, self- introductions, general networking, and more engaging activities. Learning Lab Due to the hard work and dedication of the Membership Committee, the Arcadia Chamber was able to host its first Learning Lab in January, held at Embassy Suites. Learning Lab utilizes knowledgeable professionals from its membership base as well as other influential speakers to train businesses in essential functions to help them succeed. Learning Lab will feature different topics and speakers throughout the year. To best prepare for ongoing circumstances, Learning Lab is considering the option of using a virtual platform. Business Development The Chamber continued its desire to help businesses and the community grow in the City of Arcadia during COVID-19. #ArcadiaStrong The Arcadia Strong campaign will soon be launched to help generate revenue and promote the strength of our great city. This fundraising campaign will help establish a grant program for members who are unable to pay for a year of Chamber membership. Currently, 10 Board Members are strategizing on how to raise funds and what criteria needs to be met in order to qualify for the grant. No donation is too small. At www.arcadiastrong.com, we will be selling shirts, jackets, aprons, yard signs, and mugs, and the proceeds of merchandise sold will go to the Arcadia Strong fund. This is a way the Arcadia community can proudly show their support. Current 5 members have accepted Arcadia Strong grants to continue their membership with the Arcadia Chamber. e strength of our great ill h l t bli h t f Arcadia Chamber App Launch The Arcadia Chamber’s App was launched mid-March, providing convenient access to information, the Chamber member directory, and Chamber and community events on your mobile device. Linked In To increase its presence on social media, the Chamber has developed a Linked In company page, offering members, prospective members, and the business community new avenues to engage and expand their networking with the Chamber. Speed Networking To help offset the lack of in-person networking for Chamber members, the Arcadia Chamber will soon be implementing virtual speed networking. Guests will be divided into breakout rooms with a chance to promote themselves and their businesses, with a time limit. June will host the first Arcadia Chamber Speed Networking event on the 23rd. Virtual Job Fairs In June, the Arcadia Chamber partnered with the US Census to host a virtual job fair. The Census presented job opportunities to work for the 2020 population county, and multiple Chambers members also presented jobs they had available, including Southern California Edison, FSP and First Light Home Care. The Arcadia Chamber hopes to continue providing the opportunity for Chamber members to present job openings with future job fairs. Certificates of Origin Another source of revenue for the Chamber are Certificates of Origin. Due to COVID-19 restrictions, certificates are done currently by appointment only, however the Chamber is looking into online resources, wherein members can login to a website and submit their certificates digitally. The Chamber will then stamp and send the certificates back, at no additional cost to the member. Taste of Arcadia Taste of Arcadia will not be held in 2020 due to the current pandemic. Continuing Community Improvement To continue the relationship between the City, the Chamber and the overall community, Chamber CEO Karen Mac Nair continues to collaborate with Tim Schwehr, the City of Arcadia’s Economic Development Analyst. Tim was guest speaker at the Chamber’s May edition of Community Connection, giving valuable information on the City’s response to COVID-19 and informed everyone on the City’s grant program. The Chamber’s LED signs are in the process of being replaced and will soon, once again, provide information for drivers, highlighting such things as water conservation, city events and spotlighting City information and Chamber sponsors. CEO Karen Mac Nair has also assisted the Arcadia Improvement Association Downtown Board and attended VACE meetings online. Weblink The Arcadia Chamber continues to update its database system to Weblink, with the focus in 2019 being the website integration. Members will be able to access their directory page via a password to make changes, pay their bill, and make other updates, including RSVPing for events and buying tickets. Other aspects of Weblink will include billing, invoicing, and updating the events calendar on the Chamber website. Other exciting updates are still to follow. Looking Ahead – 2020 Upcoming Chamber Events Love Lunch 2.0 - Wednesdays and Fridays each month at a different Chamber member restaurant offering pickup and/or delivery Community Connection July 2nd – Brian Greene of Methodist Hospital August 6th (speakers to be announced through December) September 3rd October 1st November 5th December 3rd Rise & Shine Arcadia July 16th August 20th September 17th October 15th November 19th December 17th Chambering 101 – Varying dates on a virtual platform Pop-Up Happy Hour - Check social media! Events Social Media Networking Breakfast - in-person Facebook Average Monthly Attendance 85 Likes as of 5/09/17 1,330 Highest Monthly Attendance 96 Likes as of 12/15/17 1,526 Average Amount Received 20.65$ Likes as of 5/18/2018 1,624 Highest Monthly Revenue 1,832.00$ Likes as of 5/29/19 1,909 Number of Events 6 Likes as of 12/27/2019 2,301 Likes as of 6/8/2020 2,553 Networking Breakfast - virtual Number of Events 3 Instagram Average Monthly Attendance 47 Followers as of 5/09/17 251 Followers as 12/15/17 442 Mixers - in-person thru March Followers as 5/18/2018 647 Average Attendance 50 Followers as of 5/29/19 1,065 Highest Monthly Attendance 100 Followers as of 12/27/2019 1,221 Number of Events 9 Followers as of 6/8/2020 1,446 Love Lunch - in-person Average Attendance 30 Twitter Highest Monthly Attendance 65 Followers as of 5/09/17 909 Number of Events 8 Followers as of 12/15/17 1,027 Love Lunch 2.0 16 Followers as of 5/18/2018 1,085 Followers as of 5/29/2019 1,146 Chambering 101 - in-person Followers as of 12/27/2019 1,176 Average Attendance 25 Followers as of 6/08/2020 1,230 Number of Events 8 Constant Contact Ribbon Cuttings - in-person Subscribers in Database as of 5/09/17 2,860 Number of Events 10 Subscribers in Database as of 12/15/17 3,477 Subscribers in Database as of 5/18/2018 3,546 Community Connection - in-person Subscribers in Database as of 5/29/2019 5,785 Average Attendance 25 Subscribers in Database as of 12/27/2019 6,789 Highest Monthly Attendance 65 Subscribers in Database as of 6/8/2020 6,908 Number of Events 5 LinkedIn Community Connection - in-person Followers as of 6/8/2020 34 Average Attendance 25 Number of Events 2 Member Count as of December 2019 Member Count as of June 2020 Boardroom Rentals Classic 472 Classic 436 One-Time Rentals 16 Classic Monthly 29 Classic Monthly 30 Monthly Recurring Rentals 9 Signature 3 Signature 1 Total Revenue - July through November 2,385.00$ Premium 4 Premium 6 Connector 3 Connector Taste of Arcadia 2019 Connector Monthly 1 Connector Monthly 1 Number of Attendees 1,405 Supporter 1 Supporter 2 Business Showcase Vendors 31 Leader 1 Leader 1 Food / Drink Vendors 55 Visionary 2 Visionary 2 Auto Showcase Vendors 5 Total 516 Total 479 Entertainment Vendors 3 VIP Tables 25 Volunteers 46 Retention Member Percentage Retention Member Percentage As of 11.30.19 79.63% As of June 2020 48% Taste of Arcadia Loss (12,626.49)$ Taste of Arcadia Revenue 97,506.18$ New Members New Members Taste of Arcadia Expenses 110,132.67$ Joined from 07.01.19 through 12.21.19 Joined from 07.01.19 through 12.21.19 Classic 28 Classic Classic - Monthly 10 Classic - Monthly Signature 1 Signature Premium 3 Premium Total 42 Total STATS - July 2019 through June 2020 Arcadia Chamber of Commerce BUDGET VS. ACTUALS: 2020 FORECAST - FY20 P&L CLASSES May 2020 Accrual Basis Friday, May 29, 2020 11:20 AM GMT-07:00 1/3 TOTAL ACTUAL BUDGET OVER BUDGET % OF BUDGET Revenue 4-1000 Member Dues 4-1100 Renewing Members 4-1110 Classic Membership 10,800.00 8,855.00 1,945.00 121.96 % 4-1120 Classic Monthly 747.67 549.67 198.00 136.02 % 4-1130 Signature Membership 51.67 51.67 0.00 100.00 % 4-1140 Premium Membership 150.84 103.33 47.51 145.98 % 4-1150 Connector Membership 84.16 84.16 0.00 100.00 % 4-1160 Connector Monthly 55.27 0.00 55.27 4-1170 Supporter Membership 347.81 347.82 -0.01 100.00 % 4-1180 Leader Membership 263.34 263.33 0.01 100.00 % 4-1200 Visionary Membership 1,440.00 1,440.00 0.00 100.00 % 4-1220 Home Based Business Members (deleted)780.00 -780.00 4-1240 Non-Profit Members (deleted)1,300.00 -1,300.00 4-1250 Resident Members 115.00 115.00 0.00 100.00 % Total 4-1100 Renewing Members 14,055.76 13,889.98 165.78 101.19 % 4-1300 New Members 4-1310 Classic Membership 1,300.00 -1,300.00 4-1320 New Member Set Up 500.00 -500.00 Total 4-1300 New Members 1,800.00 -1,800.00 Total 4-1000 Member Dues 14,055.76 15,689.98 -1,634.22 89.58 % 4-3000 Events 4-3100 Monthly Events 4-3110 Rise & Shine 4-3120 Rise & Shine Tickets 1,400.00 -1,400.00 4-3130 Upgraded Membership Portion 240.00 240.00 4-3140 All Access Pass Portion 137.50 150.00 -12.50 91.67 % 4-3150 Rise & Shine Sponsor 833.33 833.33 0.00 100.00 % Total 4-3110 Rise & Shine 1,210.83 2,383.33 -1,172.50 50.80 % Total 4-3100 Monthly Events 1,210.83 2,383.33 -1,172.50 50.80 % Total 4-3000 Events 1,210.83 2,383.33 -1,172.50 50.80 % 4-4000 City Payments 6,743.50 6,743.50 0.00 100.00 % 4-5000 Other Income 4-5020 Boardroom Rental 350.00 -350.00 4-5030 Certificate of Origin 100.00 100.00 0.00 100.00 % 4-5060 App Advertising Income 114.00 114.00 4-5080 Other Income 9,000.00 9,000.00 Total 4-5000 Other Income 9,214.00 450.00 8,764.00 2,047.56 % Total Revenue $31,224.09 $25,266.81 $5,957.28 123.58 % Cost of Goods Sold 5-0000 Other Costs of Services - COS Attachment No. 2 Arcadia Chamber of Commerce BUDGET VS. ACTUALS: 2020 FORECAST - FY20 P&L CLASSES May 2020 Accrual Basis Friday, May 29, 2020 11:20 AM GMT-07:00 2/3 TOTAL ACTUAL BUDGET OVER BUDGET % OF BUDGET 5-1000 Costs of Member Dues 5-1100 Renewing Member 5-1110 Bank Charge Costs 163.18 150.00 13.18 108.79 % Total 5-1100 Renewing Member 163.18 150.00 13.18 108.79 % 5-1200 New Members 5-1210 Bank Charge Costs 100.00 -100.00 Total 5-1200 New Members 100.00 -100.00 Total 5-1000 Costs of Member Dues 163.18 250.00 -86.82 65.27 % 5-2000 Costs of Sponsorships 5-2100 Bank Charge Costs 50.00 -50.00 Total 5-2000 Costs of Sponsorships 50.00 -50.00 5-3000 Costs of Events 5-3100 Monthly Events 5-3110 Rise & Shine 5-3113 Bank Charge Costs 40.00 -40.00 5-3114 Location Costs 1,296.00 -1,296.00 5-3115 Entertainment Costs 300.00 -300.00 Total 5-3110 Rise & Shine 1,636.00 -1,636.00 Total 5-3100 Monthly Events 1,636.00 -1,636.00 Total 5-3000 Costs of Events 1,636.00 -1,636.00 Total 5-0000 Other Costs of Services - COS 163.18 1,936.00 -1,772.82 8.43 % Total Cost of Goods Sold $163.18 $1,936.00 $ -1,772.82 8.43 % GROSS PROFIT $31,060.91 $23,330.81 $7,730.10 133.13 % Expenditures 6-0000 Expenses 6-1000 Labor Expenses. 6-1100 Gross Wages - Operations 4,004.66 7,152.00 -3,147.34 55.99 % 6-1115 Gross Wages - Events 1,708.00 -1,708.00 6-1120 Gross Wages - Officers 4,160.00 5,795.83 -1,635.83 71.78 % 6-1200 ER Retirement Contribution 350.00 350.00 0.00 100.00 % 6-1300 ER Payroll Tax Expense - Operations 327.78 547.13 -219.35 59.91 % 6-1310 ER Payroll Tax Expense - Events 130.66 -130.66 6-1315 ER Payroll Tax Expense - Officers 327.41 443.38 -115.97 73.84 % 6-1400 HR Payroll Services 0.00 210.00 -210.00 0.00 % 6-1500 Payroll Processing Fee 253.42 0.00 253.42 6-1600 Health Insurance 400.00 400.00 0.00 100.00 % 6-1700 Workers Comp Insurance 98.42 90.00 8.42 109.36 % Total 6-1000 Labor Expenses.9,921.69 16,827.00 -6,905.31 58.96 % 6-2000 Independent Contractors 6-2100 Accounting Expense 1,764.00 2,899.00 -1,135.00 60.85 % 6-2400 Sales Labor Expense 400.00 -400.00 Arcadia Chamber of Commerce BUDGET VS. ACTUALS: 2020 FORECAST - FY20 P&L CLASSES May 2020 Accrual Basis Friday, May 29, 2020 11:20 AM GMT-07:00 3/3 TOTAL ACTUAL BUDGET OVER BUDGET % OF BUDGET 6-2500 Website Maintenance Expense 85.00 85.00 0.00 100.00 % 6-2600 IT Maintenance Expense 680.00 0.00 680.00 Total 6-2000 Independent Contractors 2,529.00 3,384.00 -855.00 74.73 % 6-3000 Overhead Expenses 6-3100 Rent Expense 400.00 400.00 0.00 100.00 % 6-3200 Utilities Expense 198.55 655.00 -456.45 30.31 % 6-3300 Repairs and Maintenance Expense 748.85 0.00 748.85 6-3400 Property Taxes Expense 137.96 137.96 0.00 100.00 % 6-3500 Janitorial Expense 160.00 -160.00 6-3600 Insurance Expense 6.00 6.00 0.00 100.00 % 6-3610 Umbrella Policy 220.16 210.00 10.16 104.84 % 6-3620 Director & Officers 146.41 150.00 -3.59 97.61 % Total 6-3600 Insurance Expense 372.57 366.00 6.57 101.80 % Total 6-3000 Overhead Expenses 1,857.93 1,718.96 138.97 108.08 % 6-4000 Operational Expenses 6-4100 Bad Debts Expense 360.00 300.00 60.00 120.00 % 6-4101 Business 8,546.00 1,500.00 7,046.00 569.73 % Total 6-4100 Bad Debts Expense 8,906.00 1,800.00 7,106.00 494.78 % 6-4120 Telephone / Internet / Email Expense 322.30 340.00 -17.70 94.79 % 6-4130 Postage Expense 55.00 -55.00 6-4150 Equipment Rental Expense 447.12 500.00 -52.88 89.42 % 6-4160 Equipment Purchase Expense 31.65 31.65 6-4180 Dues and Subscriptions Expense 14.32 0.00 14.32 6-4190 Office Supplies Expense 837.06 100.00 737.06 837.06 % 6-4200 Computer Supplies Expense 571.42 450.00 121.42 126.98 % 6-4210 Meals and Entertainment Expense 50.00 -50.00 6-4230 Training & Conference Expense 16.00 0.00 16.00 6-4240 Advertising / Website Expenses 3.52 0.00 3.52 Total 6-4000 Operational Expenses 11,149.39 3,295.00 7,854.39 338.37 % Total 6-0000 Expenses 25,458.01 25,224.96 233.05 100.92 % Total Expenditures $25,458.01 $25,224.96 $233.05 100.92 % NET OPERATING REVENUE $5,602.90 $ -1,894.15 $7,497.05 -295.80 % Other Revenue 7-1000 Visionary Fund Income.1,230.00 1,290.00 -60.00 95.35 % Total Other Revenue $1,230.00 $1,290.00 $ -60.00 95.35 % NET OTHER REVENUE $1,230.00 $1,290.00 $ -60.00 95.35 % NET REVENUE $6,832.90 $ -604.15 $7,437.05 -1,130.99 % Arcadia Chamber of Commerce STATEMENT OF FINANCIAL POSITION As of May 31, 2020 Accrual Basis Friday, May 29, 2020 11:16 AM GMT-07:00 1/2 TOTAL AS OF MAY 31, 2020 AS OF MAY 31, 2019 (PY)CHANGE % CHANGE ASSETS Current Assets Bank Accounts 1-1000 Citizens Checking 9771 25,166.97 44,904.36 -19,737.39 -43.95 % 1-1010 Cash on Hand 1.77 224.92 -223.15 -99.21 % 1-1020 Reserves - FCU - 2900 13,720.37 12,280.65 1,439.72 11.72 % 1-1030 Taste Savings Account-CBB-0655 20,225.54 1,957.83 18,267.71 933.06 % Total Bank Accounts $59,114.65 $59,367.76 $ -253.11 -0.43 % Accounts Receivable 1-1200 Accounts Receivable 60,443.00 33,432.60 27,010.40 80.79 % Total Accounts Receivable $60,443.00 $33,432.60 $27,010.40 80.79 % Other Current Assets 1-1400 Prepaid Expenses 6,650.56 8,088.15 -1,437.59 -17.77 % 1-1410 Prepaid Auto Insurance (deleted)0.00 670.20 -670.20 -100.00 % 1-1420 Prepaid TofA Expenses -1,141.28 2,121.20 -3,262.48 -153.80 % Total 1-1400 Prepaid Expenses 5,509.28 10,879.55 -5,370.27 -49.36 % 1-1700 Undeposited Funds 1,290.00 0.00 1,290.00 Total Other Current Assets $6,799.28 $10,879.55 $ -4,080.27 -37.50 % Total Current Assets $126,356.93 $103,679.91 $22,677.02 21.87 % Fixed Assets 1-1910 Furniture & Fixtures 4,964.00 4,964.00 0.00 0.00 % 1-1920 Equipment 6,638.00 6,638.00 0.00 0.00 % 1-1930 Computer 5,165.00 5,165.00 0.00 0.00 % 1-1940 Accumulated Deprec.-16,767.00 -16,767.00 0.00 0.00 % Total Fixed Assets $0.00 $0.00 $0.00 0.00% TOTAL ASSETS $126,356.93 $103,679.91 $22,677.02 21.87 % Arcadia Chamber of Commerce STATEMENT OF FINANCIAL POSITION As of May 31, 2020 Accrual Basis Friday, May 29, 2020 11:16 AM GMT-07:00 2/2 TOTAL AS OF MAY 31, 2020 AS OF MAY 31, 2019 (PY)CHANGE % CHANGE LIABILITIES AND EQUITY Liabilities Current Liabilities Accounts Payable 2-2000 Accounts Payable -954.07 -893.52 -60.55 -6.78 % Total Accounts Payable $ -954.07 $ -893.52 $ -60.55 -6.78 % Other Current Liabilities 2-2100 Prepaid Revenue 72,905.57 44,019.50 28,886.07 65.62 % 2-2110 Prepaid TofA Revenue 210.00 14,454.00 -14,244.00 -98.55 % 2-2120 Prepaid Installation Revenue 925.00 0.00 925.00 2-2160 Prepaid All Access Pass Income 2,375.00 3,200.00 -825.00 -25.78 % 2-2170 Prepaid Boardroom Rental 980.00 2,257.50 -1,277.50 -56.59 % Total 2-2100 Prepaid Revenue 77,395.57 63,931.00 13,464.57 21.06 % 2-2400 Retirement Fund Payable 700.00 1,750.00 -1,050.00 -60.00 % 2-2500 Arcadia Strong Grant Funds 1,895.00 1,895.00 2-2600 Access Pass Liability 5,202.85 5,202.85 0.00 0.00 % Total Other Current Liabilities $85,193.42 $70,883.85 $14,309.57 20.19 % Total Current Liabilities $84,239.35 $69,990.33 $14,249.02 20.36 % Total Liabilities $84,239.35 $69,990.33 $14,249.02 20.36 % Equity 3-3110 Retained Earnings 41,684.45 56,884.11 -15,199.66 -26.72 % Net Revenue 433.13 -23,194.53 23,627.66 101.87 % Total Equity $42,117.58 $33,689.58 $8,428.00 25.02 % TOTAL LIABILITIES AND EQUITY $126,356.93 $103,679.91 $22,677.02 21.87 % Arcadia Chamber of Commerce BUDGET VS. ACTUALS: 2020 FORECAST - FY20 P&L CLASSES July 2019 - May 2020 Accrual Basis Friday, May 29, 2020 11:19 AM GMT-07:00 1/6 TOTAL ACTUAL BUDGET OVER BUDGET % OF BUDGET Revenue 4-1000 Member Dues 4-1100 Renewing Members 4-1110 Classic Membership 109,069.00 102,049.00 7,020.00 106.88 % 4-1120 Classic Monthly 7,344.37 6,596.37 748.00 111.34 % 4-1130 Signature Membership 723.32 723.25 0.07 100.01 % 4-1140 Premium Membership 1,112.92 922.88 190.04 120.59 % 4-1150 Connector Membership 2,475.84 2,475.86 -0.02 100.00 % 4-1160 Connector Monthly 607.97 331.62 276.35 183.33 % 4-1170 Supporter Membership 2,892.63 2,892.67 -0.04 100.00 % 4-1180 Leader Membership 3,316.66 3,316.66 0.00 100.00 % 4-1200 Visionary Membership 15,840.00 15,840.00 0.00 100.00 % 4-1220 Home Based Business Members (deleted)370.00 4,530.00 -4,160.00 8.17 % 4-1230 HBB Monthly (deleted)147.50 125.50 22.00 117.53 % 4-1240 Non-Profit Members (deleted)1,185.00 4,825.00 -3,640.00 24.56 % 4-1250 Resident Members 2,185.00 2,185.00 0.00 100.00 % Total 4-1100 Renewing Members 147,270.21 146,813.81 456.40 100.31 % 4-1300 New Members 4-1310 Classic Membership 12,370.00 13,670.00 -1,300.00 90.49 % 4-1320 New Member Set Up 5,900.00 6,400.00 -500.00 92.19 % Total 4-1300 New Members 18,270.00 20,070.00 -1,800.00 91.03 % Total 4-1000 Member Dues 165,540.21 166,883.81 -1,343.60 99.19 % 4-2000 Sponsorships 4-2050 Monthly Event Sponsor 100.00 100.00 0.00 100.00 % Total 4-2000 Sponsorships 100.00 100.00 0.00 100.00 % 4-3000 Events 4-3100 Monthly Events 4-3110 Rise & Shine 4-3120 Rise & Shine Tickets 12,972.50 16,204.50 -3,232.00 80.05 % 4-3130 Upgraded Membership Portion 760.00 760.00 4-3140 All Access Pass Portion 2,162.50 2,362.50 -200.00 91.53 % 4-3150 Rise & Shine Sponsor 8,333.32 8,666.66 -333.34 96.15 % Total 4-3110 Rise & Shine 24,228.32 27,233.66 -3,005.34 88.96 % 4-3160 Learning Lab 4-3161 Learning Lab Ticket 2,380.00 2,380.00 4-3162 Learning Lab Booth 400.00 400.00 Total 4-3160 Learning Lab 2,780.00 2,780.00 4-3170 Connect & Prosper 4-3171 Connect & Prosper Tickets 420.00 420.00 4-3172 Connect & Prosper Sponsorship 666.66 666.66 Total 4-3170 Connect & Prosper 1,086.66 1,086.66 Arcadia Chamber of Commerce BUDGET VS. ACTUALS: 2020 FORECAST - FY20 P&L CLASSES July 2019 - May 2020 Accrual Basis Friday, May 29, 2020 11:19 AM GMT-07:00 2/6 TOTAL ACTUAL BUDGET OVER BUDGET % OF BUDGET Total 4-3100 Monthly Events 28,094.98 27,233.66 861.32 103.16 % 4-3200 Annual Events 4-3210 State of the City -320.00 -320.00 4-3211 State of the City Sponsor 3,000.00 3,000.00 0.00 100.00 % Total 4-3210 State of the City 2,680.00 3,000.00 -320.00 89.33 % 4-3220 Installation Dinner 900.00 -900.00 4-3221 Installation Dinner Tickets 5,325.00 -5,325.00 4-3222 All Access Portion 812.50 -812.50 4-3224 Installation Dinner Program Ads 500.00 -500.00 4-3225 Installation Dinner Sponsor 1,100.00 -1,100.00 Total 4-3220 Installation Dinner 8,637.50 -8,637.50 4-3230 Taste of Arcadia 1,200.00 1,200.00 0.00 100.00 % 4-3231 Taste of Arcadia In Person Tickets 500.00 -500.00 4-3232 Taste of Arcadia Online Tickets 30,516.68 30,846.68 -330.00 98.93 % 4-3233 All Access Portion 1,687.50 1,687.50 0.00 100.00 % 4-3234 Taste of Arcadia VIP Tables 9,600.00 9,600.00 0.00 100.00 % 4-3235 Taste of Arcadia Business Showcase Spaces 7,980.00 7,980.00 0.00 100.00 % 4-3236 Taste of Arcadia Auto Showcase Spaces 1,797.00 1,797.00 0.00 100.00 % 4-3238 Taste of Arcadia Sponsors 41,750.00 41,750.00 0.00 100.00 % 4-3239 VIP Lounge Tickets 615.00 615.00 0.00 100.00 % 4-3241 Taste Valet Parking Revenue 2,360.00 2,360.00 0.00 100.00 % Total 4-3230 Taste of Arcadia 97,506.18 98,336.18 -830.00 99.16 % Total 4-3200 Annual Events 100,186.18 109,973.68 -9,787.50 91.10 % Total 4-3000 Events 128,281.16 137,207.34 -8,926.18 93.49 % 4-4000 City Payments 74,178.50 74,178.50 0.00 100.00 % 4-5000 Other Income 4-5015 The Mix - Prospective Member 375.00 195.00 180.00 192.31 % 4-5020 Boardroom Rental 5,120.00 5,330.00 -210.00 96.06 % 4-5030 Certificate of Origin 1,500.00 1,400.00 100.00 107.14 % 4-5040 Interest Income 56.53 40.33 16.20 140.17 % 4-5060 App Advertising Income 939.00 939.00 4-5080 Other Income 9,000.70 9,000.70 Total 4-5000 Other Income 16,991.23 6,965.33 10,025.90 243.94 % Total Revenue $385,091.10 $385,334.98 $ -243.88 99.94 % Cost of Goods Sold 5-0000 Other Costs of Services - COS 5-1000 Costs of Member Dues 5-1100 Renewing Member 5-1110 Bank Charge Costs 1,575.60 1,339.38 236.22 117.64 % Total 5-1100 Renewing Member 1,575.60 1,339.38 236.22 117.64 % 5-1200 New Members Arcadia Chamber of Commerce BUDGET VS. ACTUALS: 2020 FORECAST - FY20 P&L CLASSES July 2019 - May 2020 Accrual Basis Friday, May 29, 2020 11:19 AM GMT-07:00 3/6 TOTAL ACTUAL BUDGET OVER BUDGET % OF BUDGET 5-1210 Bank Charge Costs 646.46 806.79 -160.33 80.13 % 5-1220 Commission Costs 4,207.00 3,005.00 1,202.00 140.00 % Total 5-1200 New Members 4,853.46 3,811.79 1,041.67 127.33 % Total 5-1000 Costs of Member Dues 6,429.06 5,151.17 1,277.89 124.81 % 5-2000 Costs of Sponsorships 5-2100 Bank Charge Costs 669.24 919.24 -250.00 72.80 % Total 5-2000 Costs of Sponsorships 669.24 919.24 -250.00 72.80 % 5-3000 Costs of Events 5-3100 Monthly Events 5-3110 Rise & Shine 5-3113 Bank Charge Costs 263.15 453.59 -190.44 58.01 % 5-3114 Location Costs 11,825.93 15,792.08 -3,966.15 74.89 % 5-3115 Entertainment Costs 2,700.00 3,300.00 -600.00 81.82 % Total 5-3110 Rise & Shine 14,789.08 19,545.67 -4,756.59 75.66 % 5-3120 The MIX 5-3125 Entertainment Costs 300.00 150.00 150.00 200.00 % Total 5-3120 The MIX 300.00 150.00 150.00 200.00 % 5-3130 Learning Lab 5-3131 LL Location Costs 1,131.78 1,131.78 5-3132 LL Speaker Costs 150.00 150.00 Total 5-3130 Learning Lab 1,281.78 1,281.78 5-3140 Connect & Prosper 5-3142 CP Food Costs 1,006.24 1,006.24 5-3143 CP Supplies Costs 87.02 87.02 Total 5-3140 Connect & Prosper 1,093.26 1,093.26 Total 5-3100 Monthly Events 17,464.12 19,695.67 -2,231.55 88.67 % 5-3200 Annual Events 5-3210 State of the City 250.00 250.00 5-3212 Food Costs 2,353.60 3,000.00 -646.40 78.45 % Total 5-3210 State of the City 2,603.60 3,000.00 -396.40 86.79 % 5-3220 Installation Dinner 5-3221 Location Costs 5,610.79 -5,610.79 5-3223 Supplies 769.00 500.00 269.00 153.80 % 5-3224 Bank Charge Costs 56.94 150.00 -93.06 37.96 % 5-3225 Invitation Costs 350.40 481.80 -131.40 72.73 % 5-3227 Postage Costs 362.70 275.00 87.70 131.89 % 5-3228 Gifts Costs 196.07 -196.07 5-3229 Awards Costs 87.60 -87.60 5-3230 Centerpieces Costs 50.72 92.73 -42.01 54.70 % 5-3231 Programs Costs 727.50 -727.50 Total 5-3220 Installation Dinner 1,589.76 8,121.49 -6,531.73 19.57 % Arcadia Chamber of Commerce BUDGET VS. ACTUALS: 2020 FORECAST - FY20 P&L CLASSES July 2019 - May 2020 Accrual Basis Friday, May 29, 2020 11:19 AM GMT-07:00 4/6 TOTAL ACTUAL BUDGET OVER BUDGET % OF BUDGET 5-3250 Taste of Arcadia 5-3251 Location Costs 1,000.00 1,000.00 0.00 100.00 % 5-3253 Bank Charge Costs 1,164.82 1,164.82 0.00 100.00 % 5-3255 Entertainment Costs 1,200.00 1,200.00 0.00 100.00 % 5-3256 Special Event Insurance Costs 444.00 444.00 0.00 100.00 % 5-3257 Equipment Rental Costs 44,951.13 44,951.13 0.00 100.00 % 5-3258 Permit & License Costs 77.00 77.00 0.00 100.00 % 5-3259 Food Booth Supplies Costs - Cups/Ice 2,225.22 2,225.22 0.00 100.00 % 5-3260 Wine Glasses Costs 3,750.00 3,750.00 0.00 100.00 % 5-3261 Plates Costs 2,700.00 2,700.00 0.00 100.00 % 5-3262 Volunteer T-Shirts Costs 559.55 559.55 0.00 100.00 % 5-3265 Program Costs 1,850.00 1,850.00 0.00 100.00 % 5-3267 Commission Costs 1,050.00 1,050.00 0.00 100.00 % 5-3268 Advertising Costs 5,541.15 5,541.15 0.00 100.00 % 5-3269 Valet Parking Costs 10,337.84 10,337.84 0.00 100.00 % 5-3270 Banners Costs 4,796.15 4,796.15 0.00 100.00 % 5-3271 Water Bill Inserts Costs 1,525.00 1,525.00 0.00 100.00 % 5-3272 Arboretum Staff 1,640.00 1,640.00 0.00 100.00 % 5-3273 Staff Labor Costs - Operations 9,421.09 9,421.09 0.00 100.00 % 5-3274 Staff Labor Costs - Sales 685.87 685.87 0.00 100.00 % 5-3275 Staff Labor Costs - Operations ER Taxes 818.82 818.82 0.00 100.00 % 5-3276 Staff Labor Costs - Sales ER Taxes 53.88 53.88 0.00 100.00 % 5-3277 Seasonal Labor Costs 3,567.15 3,567.15 0.00 100.00 % 5-3278 Independent Labor Costs - Accounting 7,644.00 7,644.00 0.00 100.00 % 5-3279 Independent Labor Costs - Sales 3,130.00 3,130.00 0.00 100.00 % Total 5-3250 Taste of Arcadia 110,132.67 110,132.67 0.00 100.00 % Total 5-3200 Annual Events 114,326.03 121,254.16 -6,928.13 94.29 % Total 5-3000 Costs of Events 131,790.15 140,949.83 -9,159.68 93.50 % Total 5-0000 Other Costs of Services - COS 138,888.45 147,020.24 -8,131.79 94.47 % Total Cost of Goods Sold $138,888.45 $147,020.24 $ -8,131.79 94.47 % GROSS PROFIT $246,202.65 $238,314.74 $7,887.91 103.31 % Expenditures 6-0000 Expenses 6-1000 Labor Expenses. 6-1100 Gross Wages - Operations 49,972.20 57,732.39 -7,760.19 86.56 % 6-1110 Gross Wages - Sales 2,057.63 2,057.63 6-1115 Gross Wages - Events 7,181.63 -7,181.63 6-1120 Gross Wages - Officers 60,482.56 63,754.22 -3,271.66 94.87 % 6-1200 ER Retirement Contribution 3,850.00 3,850.00 0.00 100.00 % 6-1300 ER Payroll Tax Expense - Operations 4,843.69 4,489.39 354.30 107.89 % 6-1305 ER Payroll Tax Expense - Sales 161.66 161.66 6-1310 ER Payroll Tax Expense - Events 553.64 -553.64 Arcadia Chamber of Commerce BUDGET VS. ACTUALS: 2020 FORECAST - FY20 P&L CLASSES July 2019 - May 2020 Accrual Basis Friday, May 29, 2020 11:19 AM GMT-07:00 5/6 TOTAL ACTUAL BUDGET OVER BUDGET % OF BUDGET 6-1315 ER Payroll Tax Expense - Officers 5,542.09 5,061.91 480.18 109.49 % 6-1400 HR Payroll Services 0.00 1,801.16 -1,801.16 0.00 % 6-1500 Payroll Processing Fee 3,244.53 1,151.42 2,093.11 281.79 % 6-1600 Health Insurance 4,400.00 4,400.00 0.00 100.00 % 6-1700 Workers Comp Insurance 1,610.42 989.00 621.42 162.83 % Total 6-1000 Labor Expenses.136,164.78 150,964.76 -14,799.98 90.20 % 6-2000 Independent Contractors 6-2100 Accounting Expense 21,627.00 23,730.00 -2,103.00 91.14 % 6-2400 Sales Labor Expense 5,176.67 5,710.00 -533.33 90.66 % 6-2500 Website Maintenance Expense 1,915.00 1,915.00 0.00 100.00 % 6-2600 IT Maintenance Expense 2,624.00 1,010.00 1,614.00 259.80 % Total 6-2000 Independent Contractors 31,342.67 32,365.00 -1,022.33 96.84 % 6-3000 Overhead Expenses 6-3100 Rent Expense 4,400.00 4,400.00 0.00 100.00 % 6-3200 Utilities Expense 6,051.56 7,043.48 -991.92 85.92 % 6-3300 Repairs and Maintenance Expense 3,015.65 2,359.30 656.35 127.82 % 6-3400 Property Taxes Expense 1,517.62 1,517.62 0.00 100.00 % 6-3500 Janitorial Expense 1,400.00 1,720.00 -320.00 81.40 % 6-3600 Insurance Expense 48.00 48.00 0.00 100.00 % 6-3610 Umbrella Policy 2,399.34 2,348.50 50.84 102.16 % 6-3620 Director & Officers 1,610.59 1,628.50 -17.91 98.90 % Total 6-3600 Insurance Expense 4,057.93 4,025.00 32.93 100.82 % Total 6-3000 Overhead Expenses 20,442.76 21,065.40 -622.64 97.04 % 6-4000 Operational Expenses 6-4100 Bad Debts Expense 3,570.00 3,570.00 0.00 100.00 % 6-4101 Business 36,302.00 26,859.00 9,443.00 135.16 % 6-4102 Home Based Business 2,172.00 2,172.00 0.00 100.00 % 6-4103 Non-Profit 1,465.00 1,465.00 0.00 100.00 % Total 6-4100 Bad Debts Expense 43,509.00 34,066.00 9,443.00 127.72 % 6-4120 Telephone / Internet / Email Expense 3,653.64 3,683.48 -29.84 99.19 % 6-4130 Postage Expense 548.50 550.00 -1.50 99.73 % 6-4140 Printing Expense 1,294.25 2,000.00 -705.75 64.71 % 6-4150 Equipment Rental Expense 5,430.07 5,519.42 -89.35 98.38 % 6-4160 Equipment Purchase Expense 1,132.47 1,132.47 6-4180 Dues and Subscriptions Expense 706.96 624.32 82.64 113.24 % 6-4190 Office Supplies Expense 3,727.51 2,587.31 1,140.20 144.07 % 6-4200 Computer Supplies Expense 6,956.99 4,928.33 2,028.66 141.16 % 6-4210 Meals and Entertainment Expense 1,302.91 1,185.85 117.06 109.87 % 6-4220 Community Event Expense 70.00 55.00 15.00 127.27 % 6-4230 Training & Conference Expense 113.00 200.00 -87.00 56.50 % 6-4240 Advertising / Website Expenses 553.83 696.15 -142.32 79.56 % 6-4250 Automobile Expense.1,136.18 727.26 408.92 156.23 % Arcadia Chamber of Commerce BUDGET VS. ACTUALS: 2020 FORECAST - FY20 P&L CLASSES July 2019 - May 2020 Accrual Basis Friday, May 29, 2020 11:19 AM GMT-07:00 6/6 TOTAL ACTUAL BUDGET OVER BUDGET % OF BUDGET 6-4260 Business License Expense 14.00 14.00 0.00 100.00 % 6-4270 Miscellaneous Expense 120.00 100.00 20.00 120.00 % 6-4280 Income Tax Expense 10.00 10.00 0.00 100.00 % Total 6-4000 Operational Expenses 70,279.31 56,947.12 13,332.19 123.41 % Total 6-0000 Expenses 258,229.52 261,342.28 -3,112.76 98.81 % Total Expenditures $258,229.52 $261,342.28 $ -3,112.76 98.81 % NET OPERATING REVENUE $ -12,026.87 $ -23,027.54 $11,000.67 52.23 % Other Revenue 7-1000 Visionary Fund Income.12,460.00 11,770.00 690.00 105.86 % Total Other Revenue $12,460.00 $11,770.00 $690.00 105.86 % NET OTHER REVENUE $12,460.00 $11,770.00 $690.00 105.86 % NET REVENUE $433.13 $ -11,257.54 $11,690.67 -3.85 % AGREEMENT FOR SERVICES BY AND BETWEEN THE CITY OF ARCADIA AND ARCADIA CHAMBER OF COMMERCE FOR FISCAL YEAR 2020-21 This Agreement for Services ("Agreement") is entered into this ______ day of June, 2020 by and between the Arcadia Chamber of Commerce ("Chamber"), a not-for-profit organization, and the City of Arcadia ("City"), a municipal corporation and charter city. RECITALS A.The City and the Chamber have long cooperated concerning issues and projects of mutual interest to the Arcadia civic and business community. B.The Chamber has in the past provided, and desires and intends to provide in the City's fiscal year ("fiscal year") 2020-2021, various services to the City, as described hereinafter. C.For many years, the City has, pursuant to a certain lease entered into by the City and the Chamber (the "Lease"), provided to the Chamber at a below market lease rate the full use of a certain City-owned building at 388 West Huntington Drive, Arcadia ("Leased Premises"), in support and recognition of the Chamber's ongoing services to the City, and the Lease extends through December 2 , 2021. D.The City desires and intends to make payment to the Chamber in the amount of $83,430 for certain business and economic development, marketing, civic promotion, and similar services to be provided by the Chamber to the City during Fiscal Year 2020-2021, as set forth in Exhibit "A" attached hereto (the "Services"). E.The Chamber desires and intends to provide the Services to the City in consideration for the City's payments and appropriation of funds as described herein. Attachment No. 3 AGREEMENT Now, therefore, the City and the Chamber do hereby agree that the foregoing Recitals are true and correct and are incorporated into this Agreement, and made a part thereof as if fully set forth herein, and further agree as follows: A. Responsibilities of the Chamber 1. The Chamber is and shall serve as an independent organization entirely separate from the City, and shall operate under its own bylaws as a membership organization serving the interests of business in the greater Arcadia area. For purposes of this Agreement, the Chamber is and in all respects shall be deemed to be an independent contractor. 2. The Chamber shall provide to the City during Fiscal Year 2020-2021 the Services set forth in Exhibit "A" attached hereto and incorporated herein by reference. 3. The Chamber shall submit to the City a written progress report in December of 2020, and again in May of 2021 describing in reasonable detail the Chamber's performance and provision of the Services under this Agreement for the period July 1, 2020 through the date of said reports. B. Responsibilities of the City 1. In consideration of the provision of the Services by the Chamber to the City during Fiscal Year 2020-2021, the City shall make (1) payment to the Chamber of the sum of eighty-three thousand four-hundred thirty dollars ($83,430), payable in equal quarterly installments, the first of which is due on or before July 1, 2020 (the "Payment for Services") and each subsequent payment due on or before the first date of the quarterly month. C. Review and Inspection of Chamber Records 1. On or before September 30, 2020, the Chamber shall provide to the City a complete and accurate financial statement of the Chamber for Fiscal Year 2019-2020 (i.e., ending June 30, 2020). 2. The City and its representatives shall have the right to review and/or audit the records of the Chamber to verify that the Chamber is providing the Services and making reasonable and appropriate expenditures from the Payment for Services in furtherance of providing the Services. For this purpose, the Chamber shall make available to the City and its representatives all records of the Chamber to allow the accomplishment of review and audit during normal business hours of the City, upon reasonable demand by the City. D. Amendment 1. This Agreement may be amended by mutual written consent of the parties. E. Termination 1. This Agreement shall be deemed to commence on July 1, 2020 and shall extend through June 30, 2021 (the "Term"). This Agreement may be terminated earlier by either party giving the other party written notice of termination; provided that such notice of termination shall be given at least 180 days prior to the effective date of termination and shall be transmitted by email, facsimile, U.S. mail, or personal delivery to the person or persons occupying the indicated position(s) of the other party signing this Agreement. The rights, duties, and responsibilities of the City and the Chamber shall continue for the period between the Notice of Termination and the effective date of termination. Any portion of the Payment for Services due and owing to the Chamber following such notice of termination shall be prorated to cover only the period up to the effective date of termination, and any portion of the Payment for Services already made to the Chamber for the remainder of the period following the effective date of termination shall be prorated and promptly refunded to the City by the Chamber to cover the period following the effective date of termination. Notwithstanding any provision of this Agreement to the contrary, Section C of this Agreement entitled, "Review and Inspection of Chamber Records" shall survive the Term and any termination of this Agreement. F. California Law 1. This Agreement shall be governed by the laws of the State of California. [SIGNATURES ON NEXT PAGE] In witness whereof, the Parties have executed this Agreement as of the date first set forth herein above. CHAMBER: CITY: ___________________________ ______________________________ President Dominic Lazzaretto Arcadia Chamber of Commerce City Manager __________________________ APPROVED AS TO FORM: Chief Executive Officer Arcadia Chamber of Commerce _______________________________ City Attorney ATTEST: _______________________________ City Clerk EXHIBIT "A" SERVICES PROVIDED BY ARCADIA THE CHAMBER OF COMMERCE TO THE CITY OF ARCADIA Fiscal Year 2020-2021 The Chamber shall provide the following services to the City: I. Public Relations A. Maintain regular office hours with qualified personnel. B. Provide accurate and timely information and market the City and business areas to hundreds of residents and business people who walk-in, phone, write, e-mail, or fax the Chamber each month. C. Prepare and maintain the monthly community calendar of civic group events. D. Provide information on Arcadia to realtors and commercial brokers to assist with business recruitment, business retention, and new commercial development. E. Prepare and make available a civic directory which lists all civic, cultural, social, educational, and business groups, addresses, meeting dates, etc. F. Through the Board and Committee structure (e.g., Ambassador Meetings, Chamber Board Meetings), and Chamber functions (e.g., Business Mixers, Networking Breakfasts, Community & Connection Meetings, Citizen of the Year, State of the City), and other various legislative gatherings and forums, bring civic leaders and City/Agency staff together with business people and citizens every month. The format of these events shall be adjusted, as needed, in response to the ongoing COVID-19 public health emergency. G. Maintain social media network to promote Chamber, City, and business activities and news, including Chamber web site with calendar, Facebook, Twitter, and any new effective technologies. II. Business Development A. Organize and host business expos and virtual job fairs to market Chamber business member products and services to each other and to the community. The City will be provided free and prominent space at these events. B. Prepare and print (approximately every third year) a City Map, including economic and civic information on Arcadia; provide as many copies to the city and Fire & Police Departments as needed. C. Prepare and print the "Business Directory"; provide copy to all Arcadia businesses, and to residents; provide as many copies to the City as needed. D. Conduct special community and business forums, e.g., Trash/Recycling pick- up events, or assist City to inform the community of meetings, e.g., community workshops on large development projects, proposed city measures, initiatives and propositions, transportation concerns, including Gold Line/Metro, etc. E. Assist the City during emergencies, by providing a liaison at Emergency Operations Center; coordinate with the City EOC & Red Cross and Emergency Centers throughout the City in the event of earthquake or disaster; working with Chamber Emergency Business Preparedness plan for emergencies. F. Provide ambassadors to existing and new businesses throughout the year to monitor concerns, assist in resolving problems with the Chamber or the City, meet other Arcadia businesses (e.g., monthly networking I orientation I breakfasts). G. Work actively on business recruitment, expansion and retention efforts throughout the City, e.g., accompanying City staff on business visits to existing businesses and potential new businesses. H. Organize and publicize seminars and training sessions for merchants and business members under SBA, SCORE, SGVEP, Foothill Workforce Investment Board, Women at Work, and other governmental and educational programs. I. Continue to work with Downtown Arcadia Improvement Association on the downtown community benefits district, improved parking and way-finding signage, and marketing efforts and events. J. As needed or requested by the City, conduct membership survey on general business topics, e.g., parking, ride-share, recycling, signage, etc. to inform the City of business concerns K. Work with other business areas on Live Oak Avenue, Duarte Road, Baldwin Avenue, Foothill Boulevard, and other sectors to initiate regular events and marketing. L. Continue to develop new media marketing opportunities for business members through the Chamber. Ill. Government/Legislative A. Through the monthly Community Connection & Coffee meetings, provide business information to Chamber members and serve as a forum for City, County, State and Federal interrelationships and dialogue. B. Review and recommend proposed business legislation and concerns to City. C. Organize and hold the annual “State of the City” event each year. The format of this event shall be adjusted, as needed, in response to the COVID-19 public health emergency.