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Home My WebLink AboutLB Agenda: 10/15/2020CITY OF ARCADIA Any writings or documents provided to a majority of the Library Board regarding any item on this agenda will be made available for public inspection at the Reference Desk of the Arcadia Public Library located at 20 W. Duarte Road, Arcadia, California, during normal business hours. Arcadia Public Library Board of Trustees Regular Meeting Agenda Thursday, October 15, 2020 4:30 p.m. Location: Library Conference Room, 20 W. Duarte Road, Arcadia Pursuant to the Americans with Disabilities Act, persons with a disability who require a disability related modification or accommodation in order to participate in a meeting, including auxiliary aids or services, may request such modification or accommodation from the City Clerk at (626) 821-5573. Notification 48 hours prior to the meeting will enable the City to make reasonable arrangements to assure accessibility to the meeting. 根据《美国残障人法案》，需要调整或提供便利设施才能参加会议的残障人士（包括辅助器材或服务）可与市书记官办公室联系（电话：626-821-5573）。请在会前 48 小时通知市书记官办公室，以便作出合理安排，确保顺利参加会议。 Pursuant to the City of Arcadia’s Language Access Services Policy, limited-English proficient speakers who require translation services in order to participate in a meeting may request the use of a volunteer or professional translator by contacting the City Clerk’s Office at (626) 574-5455 at least 72 hours prior to the meeting. 根据阿凯迪亚市的语言便利服务政策，英语能力有限并需要翻译服务才能参加会议的人可与市书记官办公室联系（电话： 626-574-5455），请求提供志愿或专业翻译服务，请至少在会前 72 小时提出请求。 COVID-19 As part of the City of Arcadia’s COVID-19 transmission mitigation efforts, this meeting of the Arcadia Public Library Board of Trustees will be conducted virtually and the public is discouraged from attending. Per the Brown Act, the public will still be provided the ability to make public comments. For members of the public who would like to participate virtually, the meeting will be held via teleconference. A conference line has been established to enable the public to observe the meeting via teleconference. However, public comment will only be accepted via email. Conference Line: (571) 317-3122 Access Code: 253-421-589 Or join from your computer, tablet, or smartphone: https://global.gotomeeting.com/join/253421589 How to Submit Public Comment: Please submit your comments via email to PublicLibrary@ArcadiaCa.gov Comments must be received at least 30 minutes prior to the posted meeting time. Your email must be 300 words or less. Please contact the Administration Office at (626) 821-5573 for more information. CALL TO ORDER PLEDGE OF ALLEGIANCE ROLL CALL: Barbara Delphey, Chair Janet HasBrouck, Chair Pro-Tempore Miriam Carter, Trustee Alice Wang, Trustee Elizabeth Renfrew, Trustee PUBLIC COMMENTS Any individual wishing to speak before the Library Board is limited to five (5) minutes per person, unless waived by the Library Board. Under the Brown Act, the Library Board is prohibited from discussing or taking action on any item not listed on the posted agenda. The matter may automatically be referred to staff for appropriate response or action or may be placed on the agenda of a future meeting. REPORTS FROM LIBRARY TRUSTEES / LIAISONS Announcements / Statements / Future Agenda Items REPORTS FROM THE DIRECTOR Announcements / Statements / Future Agenda Item a. Director’s Update b. Monthly Statistical Report: August 2020 (rev); September 2020 c. Monthly Report Narrative: September 2020 d. Year-End Financial Report: 2019-2020 e. Policy Manual f. Annual Report for FY 2019-2020 新型冠状病毒（COVID-19）作为阿凯迪亚市减缓 COVID-19 传播努力的一部分，本次阿凯迪亚市公共图书馆董事会会议将以虚拟方式召开，不鼓励公众参加。根据《布朗法案》，仍将向公众提供发表评论意见的能力。对于希望以虚拟形式参加会议的公众，会议将通过电话会议形式召开。设立了一条会议专线，允许公众通过电话旁听会议。但仅限通过电子邮件接受公众评论意见。会议专线： (571) 317-3122 接入代码： 253-421-589 或使用电脑、平板电脑或手机参加会议： https://global.gotomeeting.com/join/253421589 如何提交公众评论意见：请通过电子邮件将您的评论意见发送至 PublicLibrary@ArcadiaCa.gov。必须在公布的会议时间前至少提前 30 分钟收到评论意见。您的电子邮件不得超过 300 个字。如需了解更多详情，请电洽行政管理办公室，电话号码 (626) 821-5573。 g. Strategic Plan 2019-20  Outline  Summary h. COVID-19 Updates i. Staff Update j. Gilb Museum of Arcadia Heritage k. Calendar of Activities for Children’s Services: October 2020 l. Flyers/articles/posters/attachments  Arcadia History Room Featured Photo: A Frame House c. 1927  Cenic Article: Libraries are Key 9/20  Kids Book Bundle  In-N-Out Cover to Cover Club  JT Sata: A Japanese Immigrant  Book a Librarian  Read to Grow Storytime Kits  Virtual Gilb Museum  Educator Resources CONSENT CALENDAR All matters listed under the Consent Calendar are considered to be routine and can be acted on by one roll call vote. There will be no separate discussion of these items unless members of the Library Board, staff, or public request that a specific item be removed from the Consent Calendar for separate discussion and action. a. Approve the Regular Meeting Minutes of September 17, 2020 Recommended action: Approve b. The Library Board of Trustees traditionally does not meet in December Recommended action: Approve c. Library closure to the public on Martin Luther King, Jr. Day (Monday, January 18, 2021) Recommended action: Approve ADJOURNMENT The Library Board will adjourn this meeting to November 19, 2020 at 4:30 p.m. in the Conference Room of the Library, 20 W. Duarte Road, Arcadia. August Fiscal Year to Date August August Average 2020 2020-21 2019-20 2019 2018 2018-20 CIRCULATION Gate count 0 0 89,145 44,427 49,537 31,321 * Circulation 16,883 36,222 170,369 82,242 88,514 62,546 Adult 2,323 5,122 27,774 13,066 19,986 11,792 Teen 480 1,049 4,760 2,247 2,260 1,662 Juvenile 5,599 12,232 76,642 37,539 39,691 27,610 Digital Collection 7,063 14,843 9,222 4,945 4,904 5,637 In-House Use check-ins 1,418 2,976 51,971 24,445 26,673 17,512 Express Check 67 125 47,319 23,728 25,766 16,520 Registrations 185 322 832 458 530 391 Overdues 58 58 431 224 250 177 Reserves 6,719 10,868 2,733 1,230 734 2,894 TECHNICAL SERVICES Materials cataloged 916 1,753 1,903 950 1,304 1,057 Materials discarded 1,671 3,239 3,595 1,798 1,326 1,598 Interlibrary loan (ILL) 0 0 89 30 37 22 Bindery 0 51 41 19 39 19 Serials Processed 413 800 846 419 421 418 ADULT SERVICES Reference questions 1,265 2,480 7,113 3,117 4,223 2,868 Total Reference 768 1,408 3,707 1,668 2,044 1,493 Total Other 497 1,072 3,406 1,449 2,179 1,375 Adult Programs (virtual) 3 6 21 8 67 26 Views 189 371 581 254 363 269 Teen Programs (virtual) 0 1 4 2 11 4 Views 0 27 917 808 649 486 24/7 Reference email 42 209 525 223 298 188 CHILDREN'S SERVICES Reference questions 258 406 5,487 2,724 2,663 1,882 Total Reference 86 145 3,985 2,006 1,981 1,358 Total Other 84 173 1,502 718 682 495 Special programs (virtual) 0 21 25 2 0 1 Views 0 172 1,694 84 0 28 Storytime/Class Visits/Scouts 0 9 16 0 0 0 Views 0 129 1,045 0 0 0 STATISTICS Volunteer Hours 43 99 1,680 571 679 431 Website Visits 10,714 10,714 14,676 6,531 14,618 10,621 Other Service Point questions 1,081 2,285 3,562 1,653 2,044 1,593 REVENUES Fines & Fees 1,534.75$ 2,056.95$ 8,188.50$ 4,001.10$ 4,822.54$ 3,452.80$ Auditorium -$ -$ 2,150.00$ 1,225.00$ 290.00$ 505.00$ Lost books 53.88$ 136.81$ 1,370.29$ 780.03$ 855.09$ 563.00$ ECC Registrations -$ -$ 1,180.00$ 1,180.00$ 393.33$ Gifts & grants 20.00$ 45.00$ 49,421.06$ 48,921.06$ 150.00$ 16,363.69$ Passport Services -$ -$ 13,435.00$ 5,780.00$ 395.00$ 2,058.33$ Total 1,608.63$ 2,238.76$ 75,744.85$ 61,887.19$ 6,512.63$ 23,336.15$ Development Administration Arcadia Public Library Monthly Statistical Report Fiscal Year 2020-21 Information & Materials Management Program & Collection September Fiscal Year to Date September September Average 2020 2020-21 2019-20 2019 2018 2018-20 CIRCULATION Gate count - 0 122,915 33,770 45,944 39,857 * Circulation 18,293 54,515 237,912 67,543 83,866 56,567 Adult 2,459 7,581 38,685 10,911 13,455 8,942 Teen 441 1,490 6,547 1,787 2,090 1,439 Juvenile 6,566 18,798 108,287 31,645 39,969 26,060 Digital Collection 6,958 21,801 14,987 5,765 5,043 5,922 In-House Use check-ins 1,869 4,845 69,406 17,435 23,309 14,204 Express Check 91 216 66,076 18,757 24,344 14,397 Registrations 166 488 1,181 349 411 309 Overdues 50 108 607 176 374 200 Reserves 7,998 18,866 4,061 1,328 810 3,379 TECHNICAL SERVICES Materials cataloged 1,123 2,876 2,830 927 1,414 1,155 Materials discarded 2,079 5,318 4,757 1,162 724 1,322 Interlibrary loan (ILL) 0 0 125 36 53 30 Bindery 18 69 41 0 36 18 Serials Processed 410 1,210 1,337 491 384 428 ADULT SERVICES Reference questions 1,485 3,965 9,870 2,757 4,237 2,826 Total Reference 981 2,389 5,030 1,323 1,868 1,391 Total Other 504 1,576 4,840 1,434 2,369 1,436 Adult Programs (virtual) 3 9 34 13 40 19 Views 162 533 863 282 492 312 Teen Programs (virtual) 3 4 14 10 15 9 Views 136 163 1,596 679 838 551 24/7 Reference email 63 272 933 408 292 254 CHILDREN'S SERVICES Reference questions 431 837 7,436 1,949 2,782 1,721 Total Reference 351 496 5,291 1,306 2,052 1,236 Total Other 80 253 2,145 643 730 484 Special programs (virtual) 1 22 31 6 6 4 Views 31 203 1,912 218 350 200 Storytime/Class Visits/Scouts 4 13 28 12 15 10 Views 30 159 1,577 532 843 468 STATISTICS Volunteer Hours 53 152 2,247 567 669 430 Website Visits 10,955 21,669 21,720 7,044 11,789 9,929 Other Service Point questions 1,011 3,296 5,144 1,582 1,660 1,418 REVENUES Fines & Fees 884.47$ 2,941.42$ 11,426.74$ 3,238.24$ 4,218.88$ 2,780.53$ Auditorium -$ -$ 3,100.00$ 950.00$ -$ 316.67$ Lost books 107.88$ 244.69$ 2,315.37$ 945.08$ 603.13$ 552.03$ ECC Registrations -$ -$ 1,440.00$ 260.00$ 86.67$ Gifts & grants 15,186.18$ 15,231.18$ 49,621.06$ 200.00$ 40,000.00$ 18,462.06$ Passport Services -$ -$ 18,765.00$ 5,330.00$ 5,445.00$ 3,591.67$ Total 16,178.53$ 18,417.29$ 86,668.17$ 10,923.32$ 50,267.01$ 25,789.62$ Development Administration Arcadia Public Library Monthly Statistical Report Fiscal Year 2020-21 Information & Materials Management Program & Collection 1 ARCADIA PUBLIC LIBRARY MONTHLY REPORT – SEPTEMBER 2020 Highlights: The safety of our community and our staff remain our number one priority at the Arcadia Public Library. Library Directors continue to virtually meet across California to discuss services and challenges. Staff also continues to monitor the Los Angeles County Health Department’s recommended openings as well as the trend line for COVID-19 cases in L.A. County. In September, REALM tests showed that the COVID-19 virus on test books can last up to six days if they are stacked on top of each other. If the books are not stacked, the virus does not survive past three days. With this latest research, all returned items are now laid flat in the Auditorium for three days before being returned to the shelves. The Library has continued to turn services, programs, and collections outward, providing as much as possible in a contactless way. With revenue losses due to the COVID-19 pandemic, vacant staff positions remain frozen. The California State Library continues to make grants available to public libraries and the library takes every advantage of these opportunities to boost offerings for the community. Staff has been curious to know how many items have been returned since the Library closed to the public in mid- March and fines were suspended. Fines were reinstated at the end of June to encourage patrons to return long-held items. As of September, there are still 1,290 items checked out, with a total value of $38,791.96. The Library is strongly encouraging patrons to return their long-overdue items at this time so that they can be checked out by others. Adult Programs, Classes, Technology Literacy, and Events: The “Book a Month” Virtual book discussion group met virtually using Zoom to discuss Something Beautiful Happened: A Story of Survival and Courage in the Face of Evil, by Yvette Manessis Corporon. Adult Recess: Virtual Edition was posted at the beginning of September and featured a step-by-step instructional video on how to create magazine baskets. The program received 128 views on Instagram, 24 on Facebook, and 13 on YouTube. Staff continues to celebrate the Library’s centennial in pictures shared on social media. In September, a souvenir bookmark from 1961 and a Bookworm bookplate were highlighted. A Centennial social media celebration marketing campaign began in September. This campaign invites patrons to share their favorite library memories. A patron shared: September Activity Front Door Pick-Ups: 2,824 Physical Items Checked Out: 10,134 Physical Items Checked In: eBooks Checked Out: 4,405 Virtual Programs: 11 / 359 attendance eLibrary Cards: 166 applicants 116 new accounts 2 Children’s Programming and Services: A new session of virtual Baby Adventures (for ages 4 to 23 months) and Storytime Adventures (for ages 2 to 8 years) programs began. There were four storytimes offered in September which received 30 views throughout the month. Children’s Staff prepared and posted a shadow puppet show in celebration of the mid-autumn festival which received 31 views. Children’s staff also prepared free craft packets for Library patrons to take home and make insect-themed crafts that will be featured in a four-part “Creepy Crawly Crafternoon” programs taking place in October. The programs will present a story read-aloud as well as a step-by-step demonstration of how to make the two crafts found in each packet. Customer Services: During September staff pulled and processed 7,998 holds, 1,279 more than the previous month. Monday continues to be the busiest day for holds: for example, on Monday, September 14, staff processed 463 holds, while on average, staff processed 320 holds a day in September. Staff scheduled 2,824 front door pick-ups, which is 449 more than the previous month. Account Services staff continue to monitor occasional issues with online payments. Account Services has also been testing Koha’s automated curbside pick-up feature to see if this is a viable option to streamline the process, especially making upward of 500 phone calls per day to notify patrons of hold availability, scheduling appointments for pick up, or leaving a message for the patron to call back, and scheduling an appointment for pickup once the patron calls back. This is all very time-consuming between staff shortages and demand from patrons to increase the hold limit, it is not doable currently. This new feature would allow patrons to schedule their own appointments online. The caveat is that for patrons to be able to schedule their appointments, all holds must be placed through the Library catalog--holds placed on the staff client must be manually scheduled for them to appear on the hold’s approval list. When a patron comes to pick up their item, they would need to log in to the Library’s website using their phone. There is no app for this service. Staff will continue to test this option in October to see if some of these limitations can be overcome. It should be noted that when staff makes phone appointments with patrons for library material pickup, patrons are reminded that a face covering is required to keep the patron, staff, and surrounding patrons safe. This month, on several occasions, staff have encountered patrons refusing to wear a face covering and in one case, caused an altercation between two patrons. After repeated warnings, staff now will no longer provide front door pickup service to these patrons. Collections: To better assist young patrons and their families in finding good reads, Children’s Services staff have prepared a “Recommended Reading for Children” web guide that provides grade-level reading lists for kids. To date the guide has received 1,255 views. This section has also prepared five on-demand custom reading lists throughout the month. A parent who received one of the prepared lists responded, “This is so great! Thanks for taking the time to help out and being so thorough with your recommendations. I will make a note of the books in the list. I’m sure he’ll love them. Thanks for recommending additional authors. Totally appreciate it.” The Library recently acquired Miss Humblebee’s Academy, a new online learning resource that reinforces kindergarten readiness for children, ages three to six years, by providing hundreds of lessons in math, science, social studies, language and literacy, art, and music. Approximately 20 percent of the curriculum is available offline in the form of printables and practice worksheets. Over the past few months, the California State Library has provided the Library with $5,000 for CreativeBug, an online arts and crafts resource, Archives of Sexuality and Gender, Britannica School, Enki California Digital Library, New York Times, and a collection of materials of interest to veterans, which were specially cataloged and labelled for the public. Cataloging and Acquisitions staff continued work on a project to identify items which have not been checked out since the Koha system was adopted: currently they are focusing on the Children’s collection. The Middle School re-designation in Children’s Services and the adult Cozy Mysteries projects continue. Staff continued work on several database maintenance projects. These are part of the routine work to keep our databases/catalog up-to-date, consistent, and error-free. Staff worked with Adult and Teen Services and Information Services to design a new form for Inter Library Loans (ILL) and met to discuss and outline procedures. The most popular item in the Adult collection this month was Jun Jiuling, by Xixing. The most popular title in the Children’s collection this month was The 3 Lost Hero, by Rick Riordan. For teens, the graphic novel D. Gray-man, by Katsura Hoshino held the top spot. Facilities and Technology: The contract to upgrade and replace the public wireless network is going through the City’s approval process. The Library’s catalog is an important resource for patrons: in September, there were 11,718 visits to the Library Catalog, local web documents and online databases. There were 4,498 unique visitors and 10,955 visits to the Library home page. Staff are investigating offering 3D printing and paper printing as a curbside service, as well as continuing to update the library’s web pages by adding and updating the content. Work with Bywater Solutions on the new Arcadia Discovery catalog is ongoing. The Library has been very fortunate to have had long-running security guards over the years. One security guard, Reggie, served for almost 14 years, followed by Chris for over a year. When Chris left in June, a new security guard, Donovan, began. By August, several performance issues had arisen, so he was replaced with David. Because of the rapid turnover, staff had the chance to discuss the expectations and specific training needed for the contract security guard, the staff and the public, to work safely and well together. Prior to COVID-19, the security guard regularly patrolled the inside and outside of the building: this will continue during the pandemic, even though there is no public in the building. The contract security guard service is a contract service, overseen by the Library Service Manager for Information and Materials. Staff and Training: Shelving Management Aides continued to cover the Children’s desk, pulling holds for patrons as needed and checking in returned items to quarantine (following the new guidelines). Shelving Management Aides were trained to help with front door pick up as well. Information Services Aides, (also informally called Tech Aides) that usually assist patrons with computer/copy machine and 3D printing, have pivoted their service skills to continue helping other sections within the Library by pulling and sorting items, checking in items, curbside pickups, calling patrons about appointments, and pulling holds. Children’s staff conducted trainings for Library staff and provided overviews of various electronic resource offerings, including MasterFile Complete, Overdrive, TumbleBook Library, World Book Online, and the “Recommended Reading” web guide. The trainings were provided to orient staff, who cross-train in Children’s Services, to the digital resources available for youth. Three Shelving Aides attended. The supervisor for Shelving Management and a professor from San Francisco Community College collaborated on a work-based learning objective for a Shelving Aide. The Library has often offered unpaid internships over the years for para-professional and professionals pursuing library careers, both current employees and outside students. In these cases, a formal agreement is created between the partnering university and the Library that details project, goals, objectives, timeline, and formal paperwork including W9 and an evaluation process. In the past, the Library has partnered with Pasadena City College Library Technician program, Cal State San Jose Library School, and UCLA Dept. of Information and Education Studies. Adult Services staff attended webinars or online training on “Tools for Building Digital Skills with Your Patrons and Staff,” “Helping Students Succeed During COVID-19,” “Maximizing Performance Through Evaluation, Documentation and Corrective Action,” “Expand Your Digital Reading Community through PR and Social Media,” genre fiction, and promoting “recovery and resilience” among staff. Children’s staff also took part in various professional development trainings throughout the month, including “Helping Students Succeed During COVID-19”, “101 Ways to Use Beanstack All Year Round”, as well as the Liebert Cassidy Whitmore webinar “Maximizing Performance Through Evaluation, Documentation and Corrective Action”. Staff attended the City’s first Roundtable on Homelessness in Arcadia, a State of CA Workforce Development Strategies for Recovery and Resilience, and the monthly Arcadia Historical Society Board meeting. Staff also took part in two “Building Equity Based Summers for California Libraries” meetings, which are part of a larger four-month team training hosted by the California Library Association to create awareness of equity and encourage integrating this into summer programs throughout the state. 4 Volunteers, Community Outreach/Collaboration: The Library partnered with Glendale Public Library to offer access to Be the Change Series. The first program of the series presented a discussion of Stealing Home by Eric Nusbaum, with Gustavo Arellano. Children’s staff partnered with Sino US and contributed a recorded Arcadia Public Library greeting for a virtual “Under the Same Moon: Multicultural Arts Festival” which will premiere on Saturday, October 3 and feature “performances of Chinese, Korean, Japanese, Hawaiian, and American styles and genres, with exciting fusions of East and West” celebrating the Moon Festival. To prepare for the new virtual Book Buddies program that will begin in October, Children’s staff provided a read aloud training for 50 teen volunteers and discussed child behavioral patterns, shared tips about voice intonation and spatial awareness, demonstrated book holding and sharing techniques, and imparted expectations for Library volunteers. The volunteers will assist in reading aloud to children, ages five to eight years, for 30-minute sessions using Zoom. Staff attended the first Arcadia Unified School District PTA Council meeting of the new school year and learned about the state of various District and PTA projects. As staff continue to work in a virtual environment, new Zoom Pro and Google Meet accounts are being created. They will provide a more sustainable meeting and programming option going forward. Staff also worked on a survey that will be unveiled in October to garner information from the community about the Library during the pandemic. The community has been very generous in offering to volunteer for the Library. Because of COVID-19, volunteering inside the Library has not been permitted. Staff has tried to provide options so volunteers can continue to assist remotely. To address what volunteering would look like in a pandemic setting, a new Volunteer Guideline was drafted, including the City’s Standard Operating Procedures as part of those guidelines, as it relates to COVID-19 and a safe work environment. Marketing and Publicity: Staff shared library resources with Principal Dillman of Arcadia High School. Staff continues to utilize social media to share resources during the Library’s COVID-19 closure. Special marketing campaigns promoted the virtual Book a Month discussion group, the International Film Program, Adult Recess, #weekendreads and “Your Next Read,” voter registration, Census 2020, and Banned Book Week. The Arcadia History Room featured picture is a 1927 photo of the small frame house on First Avenue which served as the Arcadia Public Library from 1924-1929. Administration staff contributed to the Winter Peacock Buzz, the Fall Friends of the Library Newsletter, the quarterly City Newsletter, and the City’s Twitter Feed, Enrich Arcadia. Press releases were sent promoting upcoming Children’s and Adult programming. ADDRESS: 20 WEST DUARTE RD., ARCADIA, CA 91006 | PHONE: (626) 821‐5567 | WEBSITE: WWW.ARCADIACA.GOV/LIBRARY ARCADIA PUBLIC LIBRARY eBOOK CIRCULATION COMPUTER & WI‐FI USERS 39,562 LIBRARY VISITS 324,128 HIGHLIGHTS FOR 2019/20 (PRE‐COVID) 2019/2020 ANNUAL REPORT Before Pandemic (July‐February 2019/2020) QUESTIONS ANSWERED IN‐PERSON PROGRAMS / ATTENDANCE CIRCULATION 52,272 39,288 371 / 16,171 4,911/month ADDRESS: 20 WEST DUARTE RD., ARCADIA, CA 91006 | PHONE: (626) 821‐5567 | WEBSITE: WWW.ARCADIACA.GOV/LIBRARY ARCADIA PUBLIC LIBRARY eBOOK CIRCULATION COMPUTER & WI‐FI USERS 1,293 FRONT DOOR PICKUPS 3,660 VIRTUAL PROGRAMS / VIEWS ADULT 4,433 TEEN 4,935 CHILD 15,282 HIGHLIGHTS FOR 2019/20 (PANDEMIC) 2019/2020 ANNUAL REPORT COVID‐19 Pandemic (March‐June 2020) CIRCULATION QUESTIONS ANSWERED 6,757 45 / 1,464 LIBRARY BOARD 2019/20 31,527 7,882/month Arcadia Public Library Strategic Plan 2019-2020 Goal 1: Be Transformational  Better meet the specific needs of the community for education and personal growth by moving from a library-centric focus to a community focus.  Explore new technologies and services that best meet the community’s interests and educational needs.  Increase the number of community residents that use library services, virtually and in person.  Increase the number of library card holders within the community Goal 2: Emphasize Advocacy and Public Awareness  Increase awareness and strengthen positive perceptions of the Library among key audiences and stakeholders within the community.  Promote and market services, collections, and programs to increase residents’ overall engagement with and awareness of library services. Goal 3: Emphasize Organizational Excellence  Be innovative, resilient, and successful in sustaining and enhancing resources which advance the Library’s mission.  Look for effective new partnerships and maintain strong relationships with existing partners. Continue to work with local businesses and the educational community and develop stronger ties to the non-profit sector and service organizations.  Develop and support a well-trained and knowledgeable staff. FY 2019-2020 Library Workplan  Provide collections, services, and programs that inform and enrich lives, build community, and meet the needs and interests of Arcadia’s diverse citizenry.  Complete a Marketing and Publicity Plan that reaches many audiences through diverse formats, taking advantage of tools that support current and future advocacy efforts.  Promote and market services, collections, and programs to increase residents’ overall awareness of library services.  Maintain a financially stable and sustainable operating model.  Look for effective new partnerships and maintain strong relationships with existing partners.  Develop and support a well-trained and knowledgeable staff.  Increase Wi-Fi capability to better serve the current user needs.  Utilize, update, and maintain appropriate technology to meet organizational and community needs.  Explore RFID and continue to streamline and automate services that best serve the needs of the community and collections maintenance.  Implement a new Student Card Initiative for middle school students. As of July 2020, the school district is interested in pursuing this project only for high school students at this time. Staff has met to determine how best to encourage student access to library resources with this new caveat. Staff will first focus on 9th graders, then 6th graders, then K, if the program is successful.  Support school readiness and general literacy.  Implement the Harwood strategy to provide information on library resources and promote communication and engagement with the community.  Maintain and refresh the facility, grounds, and furnishings, to ensure an attractive and inviting environment for people visiting the Library. o The Children’s Room refurbishing began with painting the public wall areas. To do so, Shelving Management pulled all the books off the shelves and placed them on tables so that the painters could paint behind the bookshelves. o The Braille Collection shelving was improved with slanted shelving, making it easier to access. o The Teen shelving space for fiction and non-fiction DVDs were reorganized, providing more space for the more popular fiction collection. o Three-hundred metal bars were added to shelving throughout the building to prevent books from sliding behind the shelving unit. This will help in reduced “missing” items. o During Covid-19, all materials returned are now quarantined in the Cay Mortenson Auditorium.  Pivot the Library’s operations during a world-wide pandemic o Close the building to the public o Maintain a safe work environment for staff o Maintain a safe environment to resume services for the public o Optimize virtual library services and implement a new discovery layer for the Library’s catalog o Introduce curbside/front door pickup in a safe manner o Begin Virtual Programming o Take advantage of CA State Library grants to increase online collections o Streamline internal and external operations with 6 FTE frozen positions Strategic Plan Summary 2019-2020 The Arcadia Public Library’s workplan includes the elements of the strategic plan. This year, the Library instituted the Harwood strategy to better engage the community to learn the specific needs of the community. Several surveys were conducted regarding collections, services, and community as well as a veteran’s community conversation. The Library took advantage of social media, the Library’s LibraryAware newsletter, the website, and community outreach events to market and increase awareness of library services. New this year was an online eLibrary card, encouraging residents to take advantage of getting a library card anytime. When the pandemic hit in March 2020, the Library repositioned itself to continue to offer services, programs, and collections to the community. During this time, staff took advantage of many training opportunities to learn more about COVID-19 and retrain and retool skills to reinvent library services in a contactless and virtual setting. The Library took advantage of several California State Library sponsored grants, including a Harwood strategy to better engage the community, a StoryCenter to engage the community to collect and/or share community stories for the Library’s Centennial Anniversary, and maintain and refresh the facility, grounds, and furnishings to ensure an attractive and inviting environment for people visiting the Library. Accomplishments this year:  Credit Card Reader on Self-Check Machines  Online Credit Card Payment System  Online eLibrary Card  Tree Trimming  Self-sustaining Passport Service  Contactless Services  Arcadia Discovery catalog added  Increased Number of Online Resources and Collections (eBooks, eAudio, movies, newspapers, magazines) This past year, the Library had eight months in which it operated with its doors open, both virtually and in-person. In August 2019, a new Farmer’s Market opened in the north parking lot of the Library. In March 2020, the world was hit with the COVID-19 pandemic and at that time, the Library, along with the world, reinvented itself in a very unprecedented time. The Library building was closed to the public. Safety of staff was the first priority and a safe work environment was initiated, including contactless services for the public. Some of the highlights for this past fiscal year include:  12 Subscription Databases with 31,249 uses  Physical items borrowed July 2019 – Feb. 2020: 612,925  Digital items borrowed July 2019 – Feb. 2020: 39,288  Physical items borrowed curbside March – June 2020: 76,798  Digital items borrowed March – June 2020: 31,527  Completion of re-cataloging & relabeling of the middle school collection (HSX now MS)  New Chinese Books & New Paperbacks now located in the New Books Section  New Shelving in the Basement for Book Donations  Items not checked out since the Library initiated the Koha Catalog have been identified and brought up to current cataloging standards and reprocessed or weeded as needed  A new Children’s Popular Fiction Collection area was set up  Over 50 new grant-funded books on Veterans’ issued added to the collection Passport Services July 2019 – Feb. 2020: $51,765 March – June 2020: 0 Community Outreach 2019: Arcadia Chinese Association Moon Festival, Friends of the Museum Fundraiser, STEAM Festival, Equest-Fest, Arcadia Historical Society’s Wine and Cheese Mixer, Mayor’s Breakfast, Arcadia Lion’s Club Programs in-person July 2019 - Feb. 2020: 371 / 16,171 Programs virtually April - June 2020: 45 / 1,464 Questions answered July 2019 - Feb. 2020: 52,272 Services offered during the pandemic:  Public phones, chat, email for Reference Services, Children’s Services, and Account Services: 6,752 patrons helped  Curbside/Front Door Contactless Pickup of Materials  Quarantined Returned Items  eLibrary Card Sign-Up  Fines Waived from March 2020 - June 2020  Online Payment for Fines/Fees: 95% of fines now paid online  Free Holds  Virtual Library Collections – eResources, eBooks, eAudio, Streaming Movies (Kanopy), Digital Magazines (RB Digital), Digital Newspapers (NewsBank), Foreign Language (Mango), CreativeBug (arts and crafts), access to Library Catalog  Virtual Programming for all ages Services cancelled during the pandemic: o Passport Services, although customer service phones were maintained, and patron questions answered regarding passport services. o The Library building was closed to the public March 13, 2020 o Copy/Print/3D service was cancelled o All in-person programming Capital Improvement Projects Completed for FY 2019-2020:  The Library Roof refurbishment project was completed.  A fallen trellis near the Library Board Conference room was removed and replaced as well as pre-determined annual trellis replacement project  Public chairs for the lobby reading area were purchased.  Public water bottle filling station was installed.  Drought-tolerant Demonstration Garden  Phase 1 of three phases of the furniture replacement project for the Children’s Room began this year. The Middle School Lounge area and study carrells and new chairs along the north wall, with electrical and modern USB outlets  Interior painting in the Children’s Room completed the painting of the public areas  Exterior wall-pack lighting LED conversion project.  Restoration of the Arcadia Library building signs.  Replacement of one 2-ton HVAC unit serving the IT server room at the Library; replacement of one 7-ton HVAC unit serving the north non-fiction area; and one 7-ton unit serving the Children’s Picture Book area of the Library.  Auditorium light fixtures cleaned  Microsoft Servers and Office software licensing to upgrade some of the 15-year-old versions on staff computers.  Annual Server Replacement at the Library (Dell PE 2800 from 2008).  The conversion of the Arcadia History Room database, InMagic, from an antiquated server to a cloud-based database and storage system, AndorNot. Strategic Plan and Workplan Goals Deferred to 2020-21:  Student Card Initiative  Upgraded Public Wi-Fi  Marketing & Publicity Plan (formalized) Projects deferred from 2019-20 to 2020-21:  Library Chiller Replacement of the 90-ton water cooled chiller and controller (1972) at the Library that incorporates modern R-410A refrigerant, which is approved by the Air Quality Management District: $150,000 Projects deferred from 2020-2021 to future years, TBD:  Furniture replacement for nine lounge chairs for the teen area: $12,800  Industrial shelving for the Library’s building materials stored and housed in the basement: $9,000  Children’s Room furniture replacement project Phase 2: $40,000  Replacement of old, antiquated and no longer supported security gates and security system for materials: RFID (Radio Frequency Identifier) Conversion project: and Self Check-In Machines: $127,000. Workplan for 2020-2021 addition: New: Plan for phased reopening of the Library building SUN MON TUE WED THU FRI SAT 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Live Program Book Buddies* Ages 5 and 6 Years 5:00 pm *Registration required . In-N-Out Cover to Cover Club begins. Ages 4—12 Years Library Closed Pre-Recorded Program Baby Adventures 4—23 Months 10:15 am Pre-Recorded Program Storytime Adventures 2—8 Years 10:15 am Live Program Stitching Together * 6th—8th Grades 4:00 pm *Registration required Pre-Recorded Program Creepy Crawly Crafternoons All Ages 3:00 pm Library Closed Pre-Recorded Program Baby Adventures 4—23 Months 10:15 am Pre-Recorded Program Storytime Adventures 2—8 Years 10:15 am Live Program Storytime Adventures* Ages 2—8 Years 3:30 pm *Registration required Live Program Book Buddies* Ages 7 and 8 Years 5:00 pm *Registration required Pre-Recorded Program Creepy Crawly Crafternoons All Ages 3:00 pm Library Closed Sign-ups for November Book Buddies 10 -11 am: Priority registration for Arcadia residents Proof of residency Required. 11 am onward: Open registration Pre-Recorded Program Baby Adventures 4—23 Months 10:15 am Pre-Recorded Program Storytime Adventures 2—8 Years 10:15 am Live Program Stitching Together * 6th—8th Grades 4:00 pm *Registration required Pre-Recorded Program Creepy Crawly Crafternoons All Ages 3:00 pm Library Closed Pre-Recorded Program Baby Adventures 4—23 Months 10:15 am Pre-Recorded Program Storytime Adventures 2—8 Years 10:15 am Live Program Stitching Together * 6th—8th Grades 4:00 pm *Registration required Pre-Recorded Program Creepy Crawly Crafternoons All Ages 3:00 pm Arcadia Public Library - Jerry Broadwell Children’s Room O C T O B E R 2 0 2 0 Photo Release: All participants in Library programs, events, and classes may be photographed or videotaped for Library promotional purposes. Notify Library staff if you prefer not to be photographed. Our thanks to the Friends of the Arcadia Public Library for providing funding for our programs, events, and classes. PLEASE NOTE The Library is currently closed to the public and in-person programming has been cancelled into the foreseeable future. The children’s events listed on this calendar will be provided in a virtual format. Please visit the Library’s online Events Calendar for more information. ONLINE STORYTIMES Please Note: Storytimes are pre-recorded, unless otherwise indicated. Visit the Library’s online Events Calendar for links to the programs. Baby Adventures — 4 to 23 months Tuesdays at 10:15 am October 6, 13, 20 & 27 Storytime Adventures — 2 to 8 years Wednesdays at 10:15 pm October 7, 14, 21 & 28 Storytime Adventures LIVE! — 2 to 8 years Wednesday, October 14 at 3:30 pm Join us for a live storytime presentation with some of your favorite books by children’s author and illustrator, Kevin Henkes. Registration is required. Sign-ups begin Monday, October 5, 2020. 10:00 am-11:00 am: Priority registration for Arcadia Residents by phone. Proof of residency required. 11:00 am onward: Open registration by phone. Please phone 626-821-5566 to register. BOOK BUDDIES Designed especially for kids ages 5 to 8 years old. Listen to fun stories read aloud by the Assisteens, an auxiliary of the Assistance League of Arcadia. This is a live program hosted via Zoom.com. NOVEMBER SESSIONS Thursday, November 5; 5:00 pm (ages 5 and 6 years) Thursday, November 19; 5:00 pm (ages 7 and 8 years) Space is limited, so you must sign up to attend. November sign-ups begin Monday, October 19, 2020. 10:00 am-11:00 am: Priority registration, for Arcadia residents, by phone. Must provide proof of residency. 11:00 am onward: Open registration by phone. Please phone 626-821-5566 to register. October 2020 Calendar of VIRTUAL Events SPECIAL PROGRAMS In-N-Out “Cover to Cover Club” For Ages 4 – 12 Years Saturday, October 3 – Saturday, November 14 Register online for the program and read five books to earn a coupon for a free In-N-Out burger. Each child may earn up to three burger coupons during the program. Join the Cover to Cover fun! Online registration begins Saturday, October 3 on the Library’s website at www.ArcadiaCA.gov/Library. Earned coupons will be distributed by scheduled appointments only. Creepy Crawly Crafternoons For All Ages Saturdays, October 10, 17, 24 & 31 at 3:00 pm Have a Spooktacular time as we show you how to craft some creepy creations just in time for Halloween. This is a four-part pre-recorded presentation. A limited supply of free craft kits will be available for each program while supplies last. Pick up a craft kit the week before each program at the Library’s front door. No appointment needed. Monday through Thursday—3:30 pm to 7:00 pm Friday—3:30 pm to 5:00 pm Saturday—12:30 pm—5:00 pm . MIDDLE SCHOOL PROGRAM Stitching Together For 6th—8th Graders Wednesdays, October 7, 14, 21, & 28 at 4:00 pm Are you a middle schooler who wants to learn how to knit? Then we have the program for you! Meet with other like-minded middle schoolers over four weeks and learn how to knit a pair of fingerless gloves. Registration is required and begins Monday, September 28, 2020. 10:00 am-11:00 am: Priority registration, for Arcadia residents, by phone. Must provide proof of residency. 11:00 am onward: Open registration by phone. Please phone 626-821-5566 to register. Arcadia Public Library • Jerry Broadwell Children’s Room 20 West Duarte Road ~ 626-821-5566 www.ArcadiaCA.gov/Library Arcadia History Room Featured Historical Picture Photograph courtesy of the Arcadia History Collection, Arcadia Public Library. ID#342 (Oct‐Nov 2020) Arcadia Public Library 1924‐1929 As we celebrate the Arcadia Public Library centennial this year, we are pleased to feature this c. 1927 photograph of a small frame house at 25 North First Avenue, which served as the Arcadia Public Library from 1924 to 1929. Starting in 1920, the library was inside Arcadia City Hall and when it outgrew that space, it moved to this small frame house, just north of city hall. It had an uncommon feature for that era, an indoor bathroom with a porcelain tub. Firemen from the adjacent Arcadia Fire Department used it for bathing! If you are interested in Arcadia’s rich history, visit either the Arcadia History Room located at the Arcadia Public Library or the Gilb Museum of Arcadia Heritage. The Arcadia History Room is shown by appointment only. Call 626‐821‐5569 for more information on the Library’s collection or 626‐574‐5440 for more information about the Museum’s collection. Request a bundle of pre-selected books for readers in kindergarten through fourth grades. Bundles include 3 nonfiction and 2 fiction books. CHOOSE FROM FIVE BUNDLE THEMES: Animals Biographies/History STEAM New Book Mix Librarian’s Pick Visit the Library’s Youth Services webpage to request a bundle! Arcadia Public Library • 20 West Duarte Road • Arcadia, CA 91006 • 626-821-5566 • www.ArcadiaCA.gov/Library Request a bundle of pre-selected books for readers in kindergarten through fourth grades. Bundles include 3 nonfiction and 2 fiction books. CHOOSE FROM FIVE BUNDLE THEMES: Animals Biographies/History STEAM New Book Mix Librarian’s Pick Visit the Library’s Youth Services webpage to request a bundle! Arcadia Public Library • 20 West Duarte Road • Arcadia, CA 91006 • 626-821-5566 • www.ArcadiaCA.gov/Library  Children ages 4 to 12 years may register for the program and read 5 books to earn a coupon redeemable for a free In-N-out hamburger, cheeseburger, or cheese sandwich.  Children will log book titles online using the Library’s “Cover to Cover Club” database. Kids who do not yet read may earn coupons by having books read to them. Those titles must be logged into the online “Cover to Cover Club” database.  Participants may collect earned coupon(s) upon reading and logging 5, 10, or 15 book titles.  Earned coupons will be available for pick-up, BY APPOINTMENT ONLY, beginning Monday, October 12, 2020.  Appointments must be scheduled within the current week and 24 hours in advance of pick-up.  Only ONE appointment may be scheduled per family and ALL earned coupons must be picked up at the same time.  Phone the Children’s Room at 626-294-4834, during operating hours, to schedule an appointment. Register online using the “Cover to Cover Club” link on the Library’s website at www.ArcadiaCA.gov/Library, beginning Saturday, October 3, 2020. All book titles read must be logged and earned coupons claimed by Saturday, November 14, 2020 before 4:30 pm. Arcadia Public Library—Jerry Broadwell Children’s Room Children under the age of 11 must be accompanied by a parent or other responsible adult when visiting the Library. All participants in Library programs, events, and classes may be photographed or videotaped for Library promotional purposes. Notify Library staff if you prefer not to be photographed. Arcadia Public Library • 20 West Duarte Road • Arcadia, CA 91006  626-821-5566 • www.ArcadiaCA.gov/Library A r c a d i a P u b l i c L i b r a r y 2 0 W . D u a r t e R d . A r c a d i a , C A 9 1 0 0 6 (6 2 6 ) 8 2 1 -5 5 6 9 w w w .A r c a d i a C A .g o v /L i b r a r y F r o n t d o o r p i c k u p h o u r s : M -T h 1 0 -7 / F -S a 1 0 -5 Book a Librarian N e e d o n e -o n -o n e v i r t u a l l i b r a r y a s s i s t a n c e ? D o n 't k n o w w h i c h b o o k t o r e a d n e x t ? W h e t h e r y o u n e e d h e l p d o w n l o a d i n g a n e -b o o k , a r e c o n d u c t i n g b u s i n e s s o r m e d i c a l r e s e a r c h , o r w o u l d l i k e a n i n -d e p t h d e m o n s t r a t i o n o n u s i n g l i b r a r y d a t a b a s e s , w e a r e h e r e t o (v i r t u a l l y ) h e l p ! A R C A D I A P U B L I C L I B R A R Y P R E S E N T S M a k e a n A p p o i n t m e n t O n l i n e : h t t p s ://f o r m s .g l e /8 5 i 3 u 8 J 7 k F L n 4 m z c A P h o n e : 6 2 6 .8 2 1 .5 5 6 9 5 - 6 Hardcover Picture Books A DVD or Music CD A Guide with Suggested Activities and Literacy Information The Arcadia Public Library now offers storytime kits for check out! Kits are a wonderful way to grow a child's language development and literacy skills through reading, talking, singing, and playing. Packaged inside a tote, each themed kit includes: GROW A READER TODAY! AVAILABLE STORYTIME KIT THEMES: Animal Sounds Bears Bedtime and Bathtime Birds Books and Libraries Bugs and Insects Cats and Dogs Colors and Shapes Dinosaurs Farm Food One kit may be checked out at a time for up to three weeks. Visit the Arcadia Public Library's online catalog to request a kit with your Libray Card - discovery.arcadialibrary.org. The Read to Grow Storytime Kits are supported in whole or in part by the U.S. Institute of Museum and Library Services under the provisions of the Library Services and Technology Act, administered in California by the State Librarian. Horses Letters Letters and Numbers Mice Numbers Pigs Seasons Trains Trucks Underwater The Gilb Museum of Arcadia Heritage 380 W. Huntington Drive Arcadia, CA 91007 (626) 574-5440 | ArcadiaCa.gov/Museum Museum@ArcadiaCa.gov Gilb Museum Educator Resources The Gilb Museum of Arcadia Heritage 380 W. Huntington Drive Arcadia, CA 91007 (626) 574-5440 | Arcadiaca.gov/Museum Museum@ArcadiaCa.gov Learn about the Tongva Native Americans - Arcadia's first settlers! Take a look at some of the Tongva artifacts from the Gilb Museum collection and learn how to make Tongva-English Dictionaries. Take a look at the life of Adolph Frank, a soldier from Wisconsin stationed at Arcadia's Ross Field Balloon School in 1918. In this lesson students will learn about Frank through his postcards in which he wrote about life in Southern California. Explore primary sources unique to the Gilb Museum that document the lives of people of Japanese descent at the Santa Anita Japanese Assembly Center, including sketches, letters, photographs, and more. Primary Sources - Santa Anita Japanese Assembly Center Classroom Code: hvsdmk6 The Gilb Museum is pleased to offer downloadable lessons and activities through Google Classroom. All programs are free Tongva Time Classroom Code: pikkkyo Primary Sources - Postcards Classroom Code: zkauh4n Contact the Gilb Museum if you would like Museum staff to lead lessons Each lesson includes a lesson plan, Google Slides, and worksheets. C a l l f o r m o r e i n f o ! or for information on additional classes and offerings! LIBRARY BOARD OF TRUSTEES SPECIAL AND REGULAR MEETING MINUTES THURSDAY, SEPTEMBER 17, 2020 NOTE: As part of the City of Arcadia’s COVID-19 transmission mitigation efforts, and in accordance with California Executive Order N-25-20 suspending some terms of the Brown Act, these meetings were conducted virtually, via teleconference. SPECIAL MEETING CALL TO ORDER – Chair Barbara Delphey called the Special meeting to order at 3:45 p.m. PLEDGE OF ALLEGIANCE – Chair Barbara Delphey ROLL CALL: Chair Barbara Delphey, Trustees Miriam Carter, Janet HasBrouck, Elizabeth Renfrew, and Alice Wang; Councilmember Paul Cheng (City Council Liaison); Director of Library & Museum Services Darlene Bradley (Secretary); Library Services Managers Roger Hiles and Pat Smith. PUBLIC COMMENTS – None CLOSED SESSION A closed session, pursuant to Government Code Section 54957, was held to conduct a performance evaluation of the Director of Library and Museum Services. ADJOURNMENT Chair Delphey adjourned the Special meeting at 4:28 p.m. to Thursday, September 17, 2020. REGULAR MEETING CALL TO ORDER – Chair Barbara Delphey called the Regular meeting to order at 4:30 p.m. PLEDGE OF ALLEGIANCE – Trustee Miriam Carter ROLL CALL: Chair Barbara Delphey, Trustees Miriam Carter, Janet HasBrouck, Elizabeth Renfrew, and Alice Wang; Councilmember Paul Cheng (City Council Liaison); Director of Library & Museum Services Darlene Bradley (Secretary); Library Services Managers Roger Hiles and Pat Smith. PUBLIC COMMENTS – None REPORTS FROM LIBRARY TRUSTEES / LIAISONS Trustee Renfrew reported that some money continued to be raised with sales from the 25 cent book trucks outside the front entrance to the library, although donations were down since the closure. She added that the membership letter would be going out in two weeks, and the newsletter in the next 2-3 weeks. Trustee Wang stated that she had been sheltering at home but had recently visited the library to evaluate some donated books. Trustee HasBrouck said that she wanted to thank the Friends of the Library for their support for the Summer Reading Program. Councilmember Cheng reported that the Bobcat Fire was under control on our side, and that thanks to increased police patrols, there had been no reported looting in the evacuated area of the City. He also reported that Arcadia residents had organized to provide lunches for Police and Fire staff. REPORTS FROM THE DIRECTOR Announcements/Statements/Reports Director’s Update: Director Bradley noted that we were six months into a pandemic and economic slowdown, and now have added civil unrest and the Bobcat fire to the world around us. She reported that library staff was spending 80% of each day collecting books for patron reserves and distributing them through the front-door pickup process, currently at the rate of about 500 books per day. Webcams are being added to many staff computers to allow participation in online meetings, which have become the norm. She added that the Library would be partnering with the Arcadia Chamber of Commerce for a series of virtual small business classes, and that the Library was promoting a new virtual anti-racism program series called “Be The Change” with the Glendale Library and the Southern California Library Cooperative. Director Bradley also stated that the California State Library was providing a wide variety of online resources to schools and libraries to help students learn from home, and that the State Library has produced a “Quick Action” section for their website that includes instructional videos and other guides for parents and students. She further reported that September would again be National Library Card Sign-up Month, and that the In-N-Out reading program would be back in October. Director Bradley added that the strategic plan update would be on the agenda for the next Board meeting. Monthly Statistical Report: June 2020 (rev.), July 2020, August 2020: Director Bradley noted that fines were up, and that the Annual Report would be on the agenda for the October Board meeting. Monthly Report Narrative: July/August 2020: Chair Delphey said that the veteran’s program had touched her heart. Trustee HasBrouck asked about the legal permission to produce read- along videos being cut off, and Manager Smith stated that some publishers had extended permission until the end of the year. Chair Delphey asked about the online credit card service and Manager Hiles stated that problems are being addressed with the payment processor and our library management system vendor as they occur, and far fewer problems have been encountered this month than in August. Chair Delphey commented favorably on the new Chinese language newsletter, and Director Bradley added that the Chinese “New Books” section had been expanded. Chair Delphey stated that she wanted to say “Good job” to the whole staff. Preliminary Year-End Financial Report: 2019-2020: Director Bradley reported that building maintenance costs have increased as the 60-year-old building ages. She added these are preliminary numbers, and that the final numbers would be coming later in the year. Policy Manual Update: Director Bradley reported that there were few changes this year, with just an update to the “Library Bill of Rights” statement to reflect a change made by the American Library Association, and the deletion of the ALA Inter-Library Loan Code from the manual, which reflects that it is no longer used with our ILL process. Director Bradley added that drafts of the Facility Rental Policy and Imagination Theater Rental Policy had been included in the Board packet for review and would be discussed and voted on at the October Board meeting. Trustee Carter stated that she thought that the requirement that a person renting the Imagination Theater be at least 18 years old was too low. Chair Delphey asked if it could be raised to 21. Trustee HasBrouck asked why 18 had been selected, and Director Bradley stated that it was the legal age of adulthood, but that the draft policy could be changed. She added that this was just a preliminary draft and had also not yet gone to the City Attorney for review. Staff Reports to City Council: Chair Delphey stated that the reports seemed self-explanatory. Director Bradley noted that although the City Council has approved expanded hours for security guard services, the added hours are not being used due to the Library being closed to the public. Trustee Carter asked about the Library’s recent experiences with homeless people. Director Bradley reported that after some public defecation incidents, a port-o-potty had been added in the Library’s parking lot, and she also stated that the security guard was usually stationed at the front door to provide enhanced safety for patrons and staff. She added that Ring security cameras had been placed in the West Patio, to help keep an eye on the situation there. Director Bradley also added that additional Wi-Fi coverage would be provided in the north parking lot as part of the Library’s Wi-Fi replacement project, which would be starting soon. COVID-19: Director Bradley stated the Library was in a holding pattern while waiting for a change to public health guidance from the State, County, or City. Budget Update: Director Bradley stated there would be a City-wide budget review in October. Staff Update: Director Bradley reported that Library Technician Elise Sagaspe resigned. Trustee HasBrouck asked if the City’s hiring freeze was still in place, Director Bradley confirmed it was. Gilb Museum of Arcadia Heritage: Director Bradley reported that the Museum staff has been working hard to find resources for programming despite having very little money for programming in their budget. A donation of $5,000 has been received from the Hakka Foundation for programming supplies. Director Bradley reported that Curator’s Corner videos continue to be popular. She also reported that humidity bags had been hung in the Museum to remove moisture from the air and help preserve the collection. Flyers/Articles/Posters/Attachments: Arcadia History Room Featured Photo: Trustee HasBrouck asked about the Library Centennial Celebration, and Manager Smith stated we have until next July to put something together, and the Centennial Celebration could possibly be combined with the re-opening of the building to the public. CONSENT CALENDAR a. Approve the Regular Meeting Minutes of July 16, 2020 Recommended action: Approve The motion to approve the minutes was moved by Trustee Renfrew, seconded by Trustee HasBrouck, and carried on a voice vote. AYES: Chair Delphey, Trustees Carter, HasBrouck, Renfrew, and Wang NOES: None ABSENT: None ADJOURNMENT Chair Delphey adjourned the meeting at 5:53 p.m. to Thursday, October 15, 2020 at 4:30 p.m. in the Conference Room of the Library, 20 W. Duarte Road, Arcadia. Approved: ______________________________ _______________________________ Barbara Delphey, Chair Darlene Bradley, Secretary Minutes prepared by: Roger Hiles