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MANGO
Mango Languages Library Edition Terms of Service
These Terms of Service(this"Agreement")are made and entered intoas of April 14, 2021 (the"Effective Date") between Arcadia
Public Library("Library"), and Creative Empire LLC, d/b/a Mango Languages,a Michigan limited liability company("Mango").
1. SERVICES; TERM. Subject to the satisfaction of the terms and conditions of this Agreement and solely during the Term and
any Successor Term(s),if applicable, Mango shall provide Library access to certain services identified as Library Edition. Library
Edition shall include the current version of Mango Conversations courses included in the Library Edition and all included
supplemental content,activities,and exercises included in the Mango Conversations courses that are part of the Library Edition
for all language offerings as of the Effective Date,and shall also include any new languages,courses or updates madeto Library
Edition from time to time (collectively, "Services"). The term of this Agreement shall commence on May 1, 2021, and end on
April 30, 2022 (the"Initial Term").The Initial Term shall automatically be extended for successive one(1)year terms(each,a
"Successor Term") unless either party provides written notice to the other party not less than thirty(30)days prior to the end
of the Initial Term or Successor Term, as applicable, of its intent not to extend the term. During any such Successor Terms, all
terms and conditions of this Agreement shall remain in full force and effect unless modified in writing by the parties.
2. PAYMENT. Library shall pay Mango$4018.00 for the Services during the Initial Term (the"Initial Payment Amount"). Library shall
pay Mango the Initial Payment Amount within 30 days of Library's receipt or initial use of the Services.The Initial Payment Amount
shall be payable by check, wire transfer, or other immediately available funds. At least 60 days prior to the commencement of
each Successor Term(s), Library and Mango shall agree upon the amount Library shall pay Mango for the upcoming Successor
Term (the"Successor Payment Amount"),and Library shall pay Mango the Successor Payment Amount within 30 days of the date
of Mango's invoice for the Services for the Successor Term. The Successor Payment Amount shall be payable by check, wire
transfer, or other immediately available funds.
3. LIMITATION OF LIABILITY. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE SERVICES PURCHASED
BY LIBRARY FROM MANGO ARE PROVIDED"AS IS". MANGO DOES NOT MAKE,AND HEREBY DISCLAIMS,ANY AND ALL OTHER
EXPRESS, IMPLIED OR STATUTORY WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.To
the maximum extent permitted by applicable law, neither Mango nor its licensors or distributors shall be liableto the Library for
any lost profits,cost of substitute goods or services,or any form of indirect,special,incidental,consequential or punitive damages
from any causes of action arising with respect to the Services that Library purchases from Mango, whether arising in tort
(including negligence),contract,strict liability or otherwise,whether or not such party has been advised of the possibility of such
damage. Except for any claim that Mango's provision of Services hereunder infringes upon the intellectual property rights of a
third-party, Mango's aggregate liability under this Agreement shall not exceed the amount actually paid by Library for the
applicable Services.
4. WEB-SITE/SOFTWARE ACCESS. To the extent that any Services are accessed through Mango's website ("Website") or
software programs(collectively"Website"), Mango hereby grants the Library's Authorized Users a limited license to access and
make use of such Services. "Authorized Users"means users who are registered borrowers of the Library,those that are walk-
ins, and those who are remote users accessing the Services through the Library's website. Library will make reasonable efforts
to protect Mango's proprietary information (including but not limited to Mango's intellectual property and other similar Content
(as defined below)), and will promptly notify Mango if Library discovers there is unauthorized use of Mango's Services and will
cooperate with Mango to mediate the situation.
Mango Languages I 30455 Northwestern Hwy, Suite 300 I Farmington, MI 48334
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Mango Languages Library Edition Terms of Service
5. WEB-SITE LICENSE AND CONDITIONS. As a condition of the Website license granted in paragraph 4 above, Library agrees:
a. not to download or modify any part of the Website,except with the express and prior written consent of Mango;
b. not to download or copy any account information for the benefit of another merchant;
c. not to resell or make any commercial use of the Website or its Content;
d. not to reproduce,duplicate,copy, sell, resell or otherwise exploit the Website for any commercial purpose without
the express written consent of Mango;
e. not to make any derivative use of the Website or its Content;
f. not to frame or utilize framing techniques to enclose any trademark, logo,or other proprietary
information (including images,text, page layout, or form) of Mango except for the purposes of this Agreement and for
promoting the Services;
g. not to use any meta tags or any other"hidden text"utilizing the Mango name or trademarks without the express
written consent of Mango;
h. While Mango attempts to insure that its Website is normally available 24 hours a day, Mango shall not be liable if
for any reason its Website is unavailable at any time or for any period; provided however, that Mango shall use its
best efforts to provide adequate capacity and bandwidth to support the Library's needs and provide service on a 24
hour basis except for routine maintenance(for which the Library is pre-notified). In the event that Mango fails to
provide such service for five days within a 30 day period, Mango shall provide a pro rata refund for the 30 day period
in question;
i. Access to Mango's Website may be suspended temporarily and without notice in the case of system failure,
maintenance or repair or for reasons beyond Mango's control. In the event that Mango fails to provide such service for
five days within a 30-day period, Mango shall provide a pro rata refund for the 30 day period in question;
j. Certain Content, including without limitation Mango Movies Library Edition, may be owned by Mango and/or its
licensors. Library therefore acknowledges and agrees that such Content may be added, removed or unavailable from
time to time during the Initial Term or any Successor Term(the"Unavailability"),and such Unavailability shall not be
deemed breach of this agreement by Mango.
k. Neither the Library nor any of its Authorized Users shall show any Content, including without limitation any video
clips or movies which are included in the Contents,to any public group or other third parties who are not Authorized
Users, and Library and its Authorized Users shall abide by all Movie Regulations listed at
htt�s_ '/mangolancuages.corn/legal/movie-reaulations.cfm;
I. Both Library and its Authorized Users may deny or revoke their consent for Mango to use any of its/their Personal
Data at any time as allowed by data protection law. However, Both Library and its Authorized Users acknowledge that
any such denial or revocation of consent may materially degrade, or in some cases even entirely prevent, Library or
Authorized Users'ability to access and/or use all of Mango's software,functions, or features;
m. Any rights not expressly granted in these terms are reserved.
6. INDEMNIFICATION. Mango agrees to indemnify, defend and hold one another, and all of Library's respective members,
directors, officers, employees, attorneys and agents (collectively, "Agents") harmless from and against any loss, claim,
judgment, liability,damage, action or cause of action (including reasonable attorneys' fees and court costs) arising out of or
in connection with (a) a third party claim that the Library's possession and/or use of the Services infringe or misappropriate
the patent,copyright,trademark or other intellectual property rights of a third party,or(b)the negligence or willful misconduct
of Mango or its respective Agents with respect to any obligation,term or condition of this Agreement.
7.SUPPORT. Mango shall support the Library by responding to emails and phone calls from the Library. Mango shall make
reasonable efforts to respond to all customer support issues during normal business days between the hours of 9 a.m.and 7
p.m. Eastern Time, Monday through Thursday,and 9 a.m. and 5 p.m. Eastern Time on Fridays.
Mango Languages i 30455 Northwestern Hwy, Suite 300 I Farmington, MI 48334
ma ngolanguages.com i 877-626-4611 ( supportamangolanguages.com
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Mango Languages Library Edition Terms of Service
8. UPDATES. Mango shall from time to time update Library Edition at Mango's sole and absolute discretion.The Library shall
only receive updates to the Library Edition, and any changes or enhancements to Mango's consumer edition and/or other
editions will not necessarily be made to the Library Edition.
9. ACCESS. Mango intends to provide Authorized Users unlimited access to the Mango Library Edition. In the event that the
Library's Authorized Users exceed what Mango deems reasonable usage during the term of this Agreement (i.e., Mango
determines that usage of the Website and Services is being excessively abused by a particular user id and password), Mango
shall assume that either the number of cardholders in the Library was grossly underestimated or there Is piracy of Mango's
Service from outside sources. Under such circumstances, Mango reserves the right to restrict or limit access to the Services
and/or the Website. In the event of such circumstances, Mango shall make every effort to provide notice to and cooperate
with Library prior to Mango's restriction or limitation of access to its Website and Services.
10. INTELLECTUAL PROPERTY.All materials on the Mango Website or Services, including without limitation,text,images, logo,
software,audio content and video clips,databases,e-malls,and posted comments and reviews(collectively,the"Content')are
owned or controlled by Mango and/or it licensors,who retain all right,title,and interest in and to the Content.The Website and
Content are protected by the copyright and trademark laws of the United States and other countries, international conventions,
and other applicable laws. Library shall use all reasonable efforts to ensure that all Authorized Users are appropriately notified
of the importance of respecting Mango's intellectual property rights.
11. LICENSE OF LIBRARY'S TRADEMARKS. Library agrees to grant Mango a non-exclusive,non-transferable,royalty-free,right
and license, solely during the Initial or any Successor Terms of the Agreement, to reproduce, display, and otherwise use the
trademarks, service marks, logos, and trade names of Library solely in connection with the advertising and promotion of
Mango's language learning business.
12. APPLICABLE LAW; JURISDICTION.This Agreement shall be governed by and construed in accordance with the laws of the
State of California,excluding any conflicts of law provisions.The parties hereto agree to submit any suit arising under or relating
to this Agreement to any state or federal court of competent jurisdiction located in California,and the parties hereto waive any
objection to submitting to the personal jurisdiction and venue therein.
13. FORCE MAJEURE. Neither party hereto shall be deemed in default of this Agreement to the extent that performance of its
obligations under this Agreement(other than any payment obligations)are delayed or prevented solely bysupervening
conditions beyond a party's reasonable control, including without limitation natural disasters, war, terrorism, strikes, power
outages, Internet connectivity outages, labor disputes, and government demands or requirements (each, a"Force Majeure"),
provided that such party gives the other party written notice thereof within fifteen(15)days of its discovery of a Force Majeure
that prevents the performance of its obligations under this Agreement (other than any payment obligations). The time for
performance shall be extended for a period equal to the duration of the Force Majeure, not to exceed six(6)months.
14.TAXES.All prices for the Services and other amounts in this Agreement are exclusive of any applicable customs,duties,
assessments, fees and taxes, including any applicable value added or any other sales taxes(collectively,"Taxes"). Library shall
be responsible for payment of any and all applicable Taxes to the extent required under applicable law.
15. GENERAL. This Agreement constitutes the entire agreement between Mango and the Library regarding the subject matter
hereof, supersedes all prior or contemporaneous agreements, understandings or negotiations between Mango and the Library,
whether written or oral,regarding the subject matter hereof,and may be amended,modified or waived only by a writing signed
by Mango and Libras,. The ; arties hereto re; resent and warrant to the other party that the, each have the right power and
Mango Languages 130455 Northwestern Hwy, Suite 300 I Farmington, MI 48334
mangolanguages.com 1877-626-4611 I suaoortc mangolanguages.com
MANGO
Mango Languages Library Edition Terms of Service
authority to enter Into and fully perform its obligations under this Agreement aid have obtained all necessary licenses,
permissions,and consents to fulfill their respective obf.gations under this Agreement.This Agreement shall be binding upon and
shall inure to the benefit of the parties hereto and their respective successors and assigns,but only Mango may assign any of
its rights or obligations under this Agreement.Whenever possible,each provision of this Agreement shall be interpreted in such
manner as to be effective and valid under applicable law.In the event that any provision of this Agreement shall be held to be
void or unenforceable by any competent court or tribunal,the remaining provisions of this Agreement shall continue in full force
and effect.No failure or delay by Library or Mango In exercising any right or power hereunder shall operate as a waiver thereof,
nor shall any single or partial exercise thereof preclude any other or further exercise thereof or the exercise of any right or
power hereunder.This Agreement may be executed in counterparts (Including counterparts delivered via facsimile or other
electronic transmission),each of which shall be deemed to be an original,but all of which together shall constitute one and the
same Instrument.
IN WITNESS WHEREOF,the parties hereto have executed this Agreement as of the date set forth above.
Library: Mango:
Creative Empire LLC a Man Languages
Signature: OCii L Signature:_ �L
Name: A.r—lr,,. L7?r/ 1f.7 Name: Steve Perakis
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Title: Li W I Title: ____ CFO
APPROVED AS TO FORM:
Stephen P. Deitsch
City Attorney
City of Arcadia
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