HomeMy WebLinkAboutHR Agenda: 08/11/2022CITY OF ARCADIA
Any writings or documents provided to a majority of the Human Resources Commission regarding any item on this agenda will be made
available for public inspection at the Administrative Services office located at 240 W. Huntington Drive, Arcadia, California, during normal
business hours.
Human Resources Commission
Regular Meeting Agenda
Thursday, August 11, 2022, 5:30 p.m.
Location: Arcadia City Council Chambers
240 West Huntington Drive, Arcadia CA 91066
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or accommodation from the Administrative Services Department at (626) 574-5405. Notification 48 hours prior to the
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根据《美国残障人法案》的规定，需要提供残障相关调整或便利设施才能参加会议的残障人士（包括辅助器材或服 务），
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translation services in order to participate in a meeting may request the use of a volunteer or professional translator by
contacting the City Clerk’s Office at (626) 574-5455 at least 72 hours prior to the meeting.
根据阿凯迪亚市的语言便利服务政策，英语能力有限并需要翻译服务才能参加会议的人可与市书记官办公室联系（电话：
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CALL TO ORDER
PLEDGE OF ALLEGIANCE
ROLL CALL:
Kaitlyn Jeong, Chairperson/Commission Member
Tina Lee Rodriguez, Chairperson Pro Tem/Commission Member
Lula Eskander, Commission Member
Michael Rock, Commission Member
Huong Sueyen McMahon, Commission Member
SUPPLEMENTAL INFORMATION FROM STAFF REGARDING AGENDA ITEMS
PUBLIC COMMENTS (5 minute time limit per person)
Any individual wishing to speak before the Human Resources Commission is limited to five
(5) minutes per person, unless waived by the Human Resources Commission. Under the
Brown Act, the Human Resources Commission is prohibited from discussing or taking
action on any item not listed on the posted agenda. The matter may automatically be
referred to staff for appropriate response or action or may be placed on the agenda of a
future meeting.
REPORTS FROM HUMAN RESOURCES COMMISSION MEMBERS
REPORTS FROM CITY COUNCIL LIAISON
1. CONSENT CALENDAR
All matters listed under the Consent Calendar are considered to be routine and can be
acted on by one roll call vote. There will be no separate discussion o f these items unless
members of the Commission, staff, or the public request that a specific item be removed
from the Consent Calendar for separate discussion and action.
a. Approve the Special Meeting Minutes from June 15, 2022.
Recommended Action: Approve
2. REGULAR ITEMS
a. Selection of Chairperson and Chairperson Pro Tem for Fiscal Year 2022 -23.
Recommended Action: Appoint
b. Revised Classification Specification for Library Services Manager.
Recommended Action: Approve
ADJOURNMENT
The Human Resources Commission will adjourn this meeting to September 8, 2022, 5:30
p.m. in the City Council Chambers located at 240 W. Huntington Drive, Arcadia.
06/15/2022
HUMAN RESOURCES COMMISSION
SPECIAL MEETING MINUTES
WEDNESDAY, JUNE 15, 2022
CALL TO ORDER – Chairperson Jeong called the Special Meeting to order at 5:29 p.m. in
the City Council Chambers.
PLEDGE OF ALLEGIANCE – Chairperson Kaitlyn Jeong
ROLL CALL OF HUMAN RESOURCES COMMISSION MEMBERS
PRESENT: Commissioners Jeong, Rodriguez, Eskander, and Rock
ABSENT: Commissioner Tseng
SUPPLEMENTAL INFORMATION FROM STAFF REGARDING AGENDA ITEMS – None
PUBLIC COMMENTS – None
REPORTS FROM HUMAN RESOURCES COMMISSION MEMBERS – None
REPORTS FROM CITY COUNCIL LIAISON – Council Member Michael Danielson thanked the
Human Resources Commission Members for their service to the community and expressed the
City Council knows the Commissioners are valuable.
1. CONSENT CALENDAR
a. Approve the Regular Meeting Minutes from May 12, 2022.
Recommended Action: Approve
AYES: Commissioners Jeong, Rodriguez, Eskander, and Rock
NOES: None
ABSENT: Commissioner Tseng
2. REGULAR ITEMS
a. Recommendation to Abolish Eligibility List 21-23 for the Position of Recreation
Coordinator.
Recommended Action: Approve
Recreation Supervisor Gina Hernandez stated the Recreation and Community
Services Department is hoping the Human Resources Commission would
approve the recommendation to abolish the current eligibility list for Recreation
Coordinator.
It was moved by Commissioner Lula Eskander, seconded by Commissioner Tina Lee
Rodriguez, and carried on roll call to abolish Eligibility List 21-23.
Roll Call:
AYES: Commissioners Jeong, Rodriguez, Eskander, and Rock
NOES: None
ABSENT: Commissioner Tseng
06/15/2022
b. Revised Classification Specification for Human Resources Technician.
Recommended Action: Approve
Human Resources Administrator Anely Williams presented this item. The Human
Resources Technician classification specification was last revised 2015. Due to a
recent vacancy, the Department had opportunity to relook at the specification. After
review, the duties are all relevant, but the minimum qualifications limit the hiring
manager’s ability to hire candidates that may have a wealth of varied experience that
is qualifying. For example, there may be many combinations of experience and/or
education that provide the transferrable skills necessary to perform the essential
functions of the job. In order to provide the greatest flexibility in hiring well qualified
candidates in the ever-changing human resources field, the Department is
respectfully requesting for the Human Resources Commission to approve the
revisions to classification specification to include “any combination” language.
Commissioner Michael Rock commented that this change is in line with industry
norms with surrounding cities and LA County. Chairperson Kaitlyn Jeong stated that
there have been other similar requests and asked if there is anything in place to allow
a sweeping change all at once. Human Resources Administrator Anely Williams
stated the City would want to look at all specifications to make changes all at once.
However, that is going to be a bigger project because we would not bring all
specifications with a single “any combination” change, but, rather, we would want to
review the entirety of each specification.
It was moved by Commissioner Michael Rock, seconded by Commissioner Tina Lee
Rodriguez, and carried on roll call to approve the revisions to the Human Resources
Technician classification specification.
Roll Call:
AYES: Commissioners Jeong, Rodriguez, Eskander, and Rock
NOES: None
ABSENT: Commissioner Tseng
ADJOURNMENT
Chairperson Jeong adjourned the meeting at 5:37 p.m. to Thursday, July 14, 2022, at 5:30
p.m. in the City Council Chambers located at 240 W. Huntington Drive, Arcadia.
Kaitlyn Jeong
Chairperson
By:
Anely Williams
Human Resources Administrator
CITY OF ARCADIA
LIBRARY SERVICES MANAGER
DEFINITION
Under administrative direction, oversees the daily operations of one or more
service/program areas and respective staff within the Library and Museum Services
Department by performing a wide range of to assist in the direction, management,
supervision, and coordination of the City Library’s programs and activities; to supervise,
plan, and administer programs and services; to coordinate assigned activities with other
City departments, divisions, and outside agencies; and to provide highly responsible, and
complex, leading edge, public administrative duties; work directly with, and provide
administrative supportassistance to, the Director of Library and Museum Services; serve
as a member of the department’s management team; to oversee Library and Museum
operations in absence of Director of Library and Museum Services.
SUPERVISION EXERCISED
Exercises direct supervision over supervisory, professional, technical, and clerical staff.
EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES
The Library Services Manager may be assigned to oversee one or more service/program
areas within the Library and Museum Services Department, as needed, which encompass
the examples of important essential duties described below.
Oversees assigned projects, programs, and administrative support functions; manages the
day-to-day operations of the Library, ensuring the effective and efficient implementation
and completeness of departmental assignments.
Plan, direct, coordinate, and review the work plan for the Library; manage and participate
in the development and implementation of department goals and objectives, policies, and
priorities for the City and department; recommend appropriate service and staffing levels;
recommend and administer policies and procedures; evaluate program and service
effectiveness; meet with staff to implement the goals, objectives, and procedures within
their divisions workplan and individual goals and objectives; identify and resolve
problems; assign work activities, projects, and programs; monitor work flow; review and
evaluate work products, methods, and procedures.
Serve as liaison for the department with other city departments, divisions, and outside
agencies; negotiate and resolve significant and controversial issues.
Assists the Director of Library and Museum Services in the overall operation of the
Library, including development and administration of policies, the departmental budget,
funding and operational partnerships and plans of service; compiles, analyzes, and
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prepares studies and/or conducts comprehensive research for reports and related
documentation.
Regularly informs the Director on services, collections, programs, staffing, proposed new
programs, publicity, and services or problems and concerns.
Support Director on organization-wide projects and initiatives including lead/participate
in innovative initiatives to bring positive and transformative change in an ever-changing,
fast-paced environment.
May assume the role of acting director in the absence of the director.
May be assigned to assume responsibility and oversight of Cataloging and Acquisitions
Services and implement best practices for Cataloging and Acquisitions with the customer
and front line staff’s need front and center.
May be assigned to assume responsibility and oversight of the Adult/Teen Services,
Children’s Services, Passport Services, and Account Services and implement best
practices to encourage informational, digital and childhood literacy and lifelong learning.
May be assigned as the technology consultant and liaison with the administration team
for the Library and Museum. Directs and/or participates in researching, procuring,
supporting, implementing, maintaining, and developing new and emerging technologies
and library and museum systems to support both the staff and the public. Answer
questions, evaluate needs, assist with procurements, monitor service, and
interdepartmental impacts; advise on problems and support technology education and
understanding to ensure smooth conversion from one technology system to a new and
improved system or a new service.
Resolve operational problems and supervise troubleshooting of technologies, library
systems, and equipment.
May be assigned to assume responsibility for the Library’s Integrated Library Services
system, public technology, including troubleshooting and reports, and provide support to
front line staff to research and implement new and emerging technology.
May be assigned to coordinate the Library and Museum’s website design and content
within the City’s framework.
May be assigned to oversee the Library and Museum’s maintenance and oversight of
internal and external technology infrastructure, including public and internal networks,
computers, printers, public Wi-Fi, and public computers and other new and emerging
technologies for staff and public use.
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May be assigned to liaise with the City’s Information Technology Division to coordinate
services for the Library and Museum and keep informed of citywide and Library and
Museum Services specific technology related issues and new and emerging technologies.
Oversee assessment, selection, and development of technologies and resolution of
technology issues and provide support to new and emerging technologies for the various
divisions of the Library and Museum.
With direction, manage, develop, and administer fiscal division budgets, cooperatively
provide fiscal management and forecasts for the departmental budget as assigned, and
oversee spending within assigned budget allocations.
May perform administrative and accounting duties; oversees assigned division(s)
purchasing; generates formal and informal bids, submits related reports and
documentation in a timely manner. Researches special projects and issues; may research
and develop new grant opportunities and participate in grant preparation and
implementation; maintains receipts and budgetary expenditures.
Assist in planning and enforcing a balanced budget, allocating equipment, materials, and
personnel in a cost effective manner.
Administers and directs fiscal divisions and comprehensive service center functions;
evaluates and assesses current levels of service and service needs using a variety of
experiential and quantitative methods; recommends and initiates new services and
programs; administers the monitoring of expenditures to assure effective utilization of
resources.
Interpret financial statements, cost accounting reports, and prepare cost estimates for
time, materials, and equipment as needed.
Negotiate, draft, and administer contracts and agreements; seek approval for contracts;
monitor purchasing and ensure compliance with City procurement standards, policies,
and procedures; prepare bid documents and contract specifications; evaluate and monitor
contractor and vendor performance; direct the monitoring of and approve expenditures;
direct and implement adjustments as necessary.
Select, train, supervise and evaluate professional, technical, clerical, and volunteer staff.
Assign and prioritize work as needed. Understand and embrace public service goals and
be able to determine and articulate how technology and retail business-related models can
be effectively utilized to achieve those goals.
Establish rapport and maintain effective, professional, collaborative, and mutually
productive relationships across the organization with staff, volunteers, the City and
community at large; funding, operational, and other partners; and Library Board of
Trustees, Museum Commission, City Council, and other public officials.
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Within a major division of service of the Library and Museum Services Department,
plans, organizes, and directs the operations, activities, facilities, programs, or special
events.
Routinely attend City Council, Library Board, Museum Commission, Friends Board
meetings, and other boards, commissions, and/or meetings as assigned.
Assist on public desk, outreach in the community, and participate in community-wide
events.
May be assigned to direct the preparation and coordination of public outreach activities
and materials; performs public relations functions between the City, the community, and
various civic agencies and groups; expand and increase service delivery and promote
services, collections, programs, as well as events, projects, and resources.
Respond to emergency and problem situations in an effective and timely manner.
Participate in emergency response management as assigned.
Operate a computer, and have intermediate familiarity with Microsoft Office, including
Word, Excel, PowerPoint.
Research, analyze, and evaluate new service delivery methods, procedures, and
techniques.
Identify and respond to community and library and museum issues, concerns, and needs.
Assess problems, analyze both anecdotal and quantitative data. Identify alternative
solutions, project consequences
Manage and coordinate a major division of service within the Library.
Manage and participate in the development and implementation of goals, objectives,
policies, and priorities for the City Library programs; recommend, within Departmental
policy, appropriate service and staffing levels; recommend and administer policies and
procedures.
Continuously monitor and evaluate the efficiency and effectiveness of service delivery
methods and procedures; assess and monitor work load, administrative and support
systems, and internal reporting relationships; identify opportunities for improvement and
review with the Director of Library and Museum Services; direct the implementation of
improvements.
Select, train, motivate, and evaluate assigned personnel; provide or coordinate staff
training; work with employees to correct deficiencies; implement discipline and
termination procedures.
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Plan, direct, coordinate, and review the work plan for the City Library; meet with staff to
identify and resolve problems; assign work activities, projects, and programs; monitor
work flow; review and evaluate work products, methods, and procedures.
Manage and participate in the development and administration of the City Library
program annual budgets; direct the forecast of additional funds needed for staffing,
equipment, materials, and supplies; direct the monitoring of and approve expenditures;
direct and implement adjustments as necessary.
Serve as a liaison for the City Library with other City departments, divisions, and outside
agencies; negotiate and resolve significant and controversial issues.
Provide responsible staff assistance to the Director of Library and Museum Services;
prepare and present staff reports and other necessary correspondence.
Conduct a variety of organizational studies, investigations, and operational studies;
recommend modifications to the City Library programs, policies, and procedures as
appropriate.
Attend meetings of the Library Board; take minutes; prepare reports as directed.
Research and develop new grant funding opportunities.
Represent the City Library in the community; participate on a variety of boards and
commissions; attend and participate in professional group meetings; stay abreast of new
trends and innovations in the field of library science.
Develop new services to augment the Library’s goals and objectives.
When assigned to Program & Collection Development:
Assume responsibility for all programs and collections within the Library.
Supervise section leaders of: Adult Services, Young Adult Services, Volunteer
Coordinator, Literacy and ESL programs, Children’s Services.
Assume responsibility as Library liaison for the Arcadia Schools.
Prepare public relations / publicity materials.
Develop new programs and services to augment the Library’s goals and objectives.
When assigned to Information & Materials Management:
Assume responsibility for all materials management and information systems within the
Library.
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Supervise section leaders of: Technical Support Services, Information Systems Services,
Circulation Services, and Shelving Management.
Assume responsibility for the Library’s automation system including troubleshooting and
reports.
Coordinate the Library website’s design and content.
Liaise with City’s Information Systems Division to coordinate services.
OTHER JOB RELATED DUTIES
Perform related duties and responsibilities as assigned.
Participate in the selection, training and evaluation of personnel.
Prepare and supervise work schedules and make staff assignments to ensure adequate
staffing levels at all times.
Develop, plan and implement goals, objectives, policies and procedures for a major
library division.
Assist with Museum as needed.
JOB RELATED AND ESSENTIAL QUALIFICATIONS
Knowledge of:
Professional and technical expertise as it relates to the Ooperational
characteristics, services, and activities of a municipal library program.
Organizational and management practices as applied to the analysis and
evaluation of library programs, policies, and operational needs.
Modern and complex principles and practices of services, collections, and
program development and administration.
Advanced principles and practices of budget preparation and administration.
Principles of personnel supervision and sound personnel management, training,
and performance evaluation.
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Theories, principles, practices, methods, materials, and organizational
arrangements common to the field of library science.
Principles of public administration.
Pertinent Federal, State, and local laws, codes, and regulations.
Safe driving principles and practices.
When assigned to Program & Collection Development:
Principles of collection development.
Public relations principles and practices.
Library programming for children and adults.
When assigned to Information & Materials Management:
Library acquisitions and cataloging principles and practices.
Library automation and public computer services.
Information technology and website design principles and practices.
Skills to:
Supervision: Planning, organizing, and coordinating own work and that of others;
ability to delegate work and to monitor work after delegation; knowledge of
and/or training in supervisory practices, individual coaching, and staff training,
work planning and scheduling and performance evaluation. General knowledge of
rules, applications, regulations, labor agreements, and policies and practices
related to staffing; and workflow analysis and improvement
Operations Management: Work site and office management skills including
supply and inventory management, budget management, office records and
correspondence, public sector purchasing procedures, securing security services
and similar administrative support functions.
Leadership: Leading the organizational culture and addressing key factors that
influence successful organizational change and establishing and enforcing norms
and/or behaviors in addition to processes through this process.
Relationship: Establish, maintain, and foster positive and harmonious working
relationships internally and externally with citywide staff, including Library and
Museum staff, stakeholders, contractors and vendors, and the community.
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Communication: Excellent interpersonal communication skills, including the
ability to interact and listen effectively with diverse Library patrons, staff, and the
community at large; resolve conflicts amongst staff, between staff and patrons.
and patrons between patrons; work effectively with other staff in a team setting,
on projects, and in work groups, including planning and facilitating meetings.
Must have excellent written and verbal communication skills as well as attention
to detail and good time management skills.
Judgement and Initiative: Must be able to work independently and effectively
with minimal supervision, understand and interpret a variety of complex oral and
written instructions, exercise initiative and creativity in resolving problems,
recognize and set priorities, and coordinate multiple on-going projects at the same
time. Ability to lead and support staff in creating and maintaining a positive
public services environment in challenging circumstances
Office Technology: Working familiarity with networked personal computers and
intermediate skill levels in Microsoft Office applications, specifically Word and
Excel, PowerPoint, email, and electronic file maintenance; basic skills retrieving
information from the Internet; basic skills Ooperatinge modern office equipment
including computer equipmentphotocopiers, printers, and fax machines.
Project Management: Knowledge and experience assisting with events or projects,
including planning, scheduling staff, coordinating resources, evaluating and
communicating needs and/or outcomes, monitoring progress, budgeting for staff
or materials, and developing reports, informational materials and/or records.
Information Technology: Advanced knowledge of information technology,
systems, technology products, and networking for delivery technologies; of
principles of systems design; and of current and emerging developments in
applications, electronic security, and communications, preferably in a public
service and public computing environment.
Transportation: Operate a motor vehicle safely, and .able to travel to and from
community events, outreaches, City Hall, Library, and Museum.
Ability to:
Work a varied schedule that may change periodically, including weekends,
evenings, and on-call.
Perform professional librarian level work, and work with frequent interruptions
requiring maximum flexibility.
Represent the City in a variety of meetings.
Provide administrative and professional leadership and direction for the Library.
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Understand, explain, and apply policies and procedures, and
develop/Rrecommend new policies impacting department
operations/proceduresand implement goals, objectives, and practices for
providing effective and efficient library services.
Plan,Manage, direct, and coordinate library services and programs; research and
prepare complex reports on library related subjects; make decisions regarding
operational and personnel functionsthe work of management, supervisory,
professional, technical, and clerical personnel.
Facilitate others’ professional development, Sselect, supervise, train, and evaluate
staff.
Hold self, direct reports, and others accountable for achieving intended outcomes;
model organizational values.
Respond to emergency and problem situations in an effective manner; analyze
and resolve unusual situations through application of management principles and
practices; deal constructively with conflict and develop effective resolutions.
Identify and respond to community and library issues, concerns, and needs.
Analyze problems, identify alternative solutions, project consequences of
proposed actions, and implement recommendations in support of goals.
Research, analyze, and evaluate new service delivery methods, procedures, and
techniques.
PlanPrepare and enforceadminister a balanced budgets; interpret financial
statements and cost accounting reports; operate programs and services within
allocated amounts.
Prepare clear and concise administrative and financial reports.
Interpret and apply the policies, procedures, laws, codes, and regulations
pertaining to assigned programs and functions.
Communicate clearly, and concisely, and effectively both orally and in writing.
Establish, maintain, and foster positive and harmonious working relationships
with the community at large, City Council, other public officials, and those
contacted in the course of work.
Minimum Qualifications:
Experience:
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Five years of direct library customer service and responsible professional
library experience in a public library setting supervising a variety of staff,
including three years of management and supervisory experience over a
division within a public library such as Adult and Teen Services,
Children’s Services, Cataloging and Acquisitions Services, or Account
Services.
Highly desirable experience includes: one year of experience with team-
building to take groups in a new direction or leadership in a new project or
program; evidence of experience providing strong mentoring and/or
training experience with project management in a deadline driven
environment; working within a limited budget, procedure and policy
writing or implementation; experience working with diverse communities;
familiarity with principles of de-escalation and specific experience
employing those skills; interacting with people who are experiencing
housing insecurity and individuals living with addition or mental illness.
Training:
Equivalent to a Master’s degree in Library Science from an American
Library Association (ALA) accredited college or university. Additionally,
a Master’s in Public Administration or Business Administration is highly
desired.
License or Certificate:
Possession of, or ability to obtain, an appropriate, valid driver’s license.
Special Requirements:
Essential duties require the following physical skills and work environment:
Ability to perform work primarily in an standard office environmentsetting and in
community meetings or environments offsite or outside in an outdoor setting for
community outreaches, with some hectic, fast-paced, or demanding situations;
encounters situations that involve behavioral issues; ability to perform work at a
desk or computer terminal, subject to noise from office equipment operation;
frequent interruptions and contact in person and on the phone.
Ability to sit and/or stand for prolonged periods; regular standing, walking,
reaching, twisting, turning, kneeling, bending, squatting, and stooping in the
performance of daily activities; ability to lift, drag, carry, push and/or pull light to
moderate amounts of weight up to 25 pounds; ability to travel to different sites
and locations.
Effective Date: September 2001
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Revised: March 2003; TBD