HomeMy WebLinkAboutItem 10i - Arcadia Chamber of Commerce Services Agreement
DATE: June 6, 2023
TO: Honorable Mayor and City Council
FROM: Jason Kruckeberg, Assistant City Manager/Development Services Director
Tim Schwehr, Economic Development Manager
SUBJECT: AGREEMENT FOR SERVICES WITH THE ARCADIA CHAMBER OF
COMMERCE FOR FISCAL YEAR 2023-24 IN THE AMOUNT OF $94,589
CEQA: Not A Project
Recommendation: Approve
SUMMARY
The Arcadia Chamber of Commerce (the “Chamber”) provides programming and
activities that benefit its members and the entire business community. The City of
Arcadia and the Chamber execute an annual Agreement for Services (“Agreement”).
As proposed in the Agreement for Fiscal Year 2023-24, the City will provide the
Chamber with $94,589 for its efforts on behalf of the business community, and to
complement the City’s marketing activities. It is recommended that the City Council
approve, and authorize and direct the City Manager to execute, the Agreement for
Services with the Arcadia Chamber of Commerce for Fiscal Year 2023-24, in the
amount of $94,589.
BACKGROUND
The Chamber and the City have long cooperated concerning issues and projects of
mutual interest to the Arcadia civic and business community. As part of this mutual
cooperation, the City enters into an annual Agreement for Services with the Chamber to
provide public relations, business development, and government/legislative services in
support of the Arcadia business community and general economic development. Since
the 2015-16 Fiscal Year, the annual Agreement for Services with the Chamber of
Commerce has been adjusted annually for inflation. For the 2022-23 Fiscal Year, the
City allocation totaled $88,072 in funding. The Chamber Summary Report, included as
Attachment No. 1, highlights some of the events, programs, and activities from the
2022-23 Fiscal Year. The Chamber Annual Financial Summary, included as Attachment
No. 2, provides additional details on Chamber funding sources, expenditures, and
finances.
Agreement for Services with the Arcadia Chamber of Commerce
June 6, 2023
Page 2 of 4
In addition to the annual Agreement for Services funding, the Chamber also utilizes the
City-owned property at 388 West Huntington Drive for its offices at a discounted rate.
The current lease rate of $400 per month with the Chamber that was approved in
December 2021 and extends through November 2026 is well below the current at-
market rate estimated to be $3,800 per month for a 1,900 square-foot office in central
Arcadia.
On November 15, 2022, the City Council also approved a one-time allocation of
$50,000 of American Rescue Plan Act (“ARPA”) funds towards a new Arcadia Chamber
of Commerce membership assistance program. This program pays for up to one year
of Chamber membership dues ($280) for Arcadia small businesses to join or rejoin the
Chamber. As of May 1, 2023, 31 businesses had been approved for participation in this
program totaling $8,680 in ARPA funding.
DISCUSSION
The Chamber of Commerce offers a variety of important services to the business
community in Arcadia, typically including:
• Providing reference and referral information about the City to brokers, realtors,
merchants, business operators, and interested public.
• Communicating frequently via e-mail with Constant Contact monthly event
calendars and weekly event reminders, and regular website updates.
• Utilizing new media, including Facebook, Twitter, and Instagram, to expand
outreach for events, including mixers, business breakfasts, and ribbon cuttings.
• Promoting and managing the annual Taste of Arcadia event (last held in 2019),
and multiple Dine Arcadia Restaurant Week events throughout the year.
• Organizing and providing staff support for the monthly Community Connection
meeting, Ambassadors meeting, Taste of Arcadia Committee, Business
Networking Breakfasts (Rise and Shine Arcadia), and business mixers.
• Working with and supporting the Downtown Arcadia Improvement Association
(“DAIA”), including various planning activities and events held in the Downtown.
• Conducting business visits to learn about the different businesses in Arcadia and
provide business owners with contact information and services available through
the City and the Chamber.
Agreement for Services with the Arcadia Chamber of Commerce
June 6, 2023
Page 3 of 4
• Coordinating with the City on retail recruitment, targeted economic development
opportunities, and marketing efforts.
The proposed Agreement for Services with the Chamber for Fiscal Year 2023-24 is
included as Attachment No. 3. The Agreement provides for annual financial support
from the City and includes an exhibit that further details the Chamber’s services to and
for the City and business community. The proposed Agreement includes an increase of
7.4% based on the U.S. Department of Labor Consumer Price Index increase for the
Los Angeles-Long Beach-Orange County region over the 2022 calendar year. This
amounts to an additional $6,517 in funding compared to the current Fiscal Year
allocation. The funding provided by the City is anticipated to account for approximately
20% of the Chamber’s overall budget for Fiscal Year 2023-24, with the remainder
provided by membership dues, sponsorships, and event proceeds.
ENVIRONMENTAL ANALYSIS
The proposed action does not constitute a project under the California Environmental
Quality Act (“CEQA”) under Section 15061(b)(3) of the CEQA Guidelines, as it can be
seen with certainty that it will have no impact on the environment. Thus, this matter is
exempt under CEQA.
FISCAL IMPACT
A total of $93,000 has been included in the proposed Fiscal Year 2023-24 General
Fund Budget for the Annual Agreement for Services with the Chamber. Due to the large
CPI increase for the 2022 calendar year, the budgeted amount does not fully fund the
Agreement as adjusted for inflation. However, adequate funds are available in the
Economic Development Division budget to cover the additional $1,589 through contract
services funds.
RECOMMENDATION
It is recommended that the City Council determine that this project is exempt under the
California Environmental Quality Act (“CEQA”); and authorize and direct the City
Manager to execute an Agreement for services with the Arcadia Chamber of Commerce
for Fiscal Year 2023-24 in the amount of $94,589.
Agreement for Services with the Arcadia Chamber of Commerce
June 6, 2023
Page 4 of 4
Attachment No. 1: Chamber Summary Report for Fiscal Year 2022-23
Attachment No. 2: Chamber Annual Financial Summary for Fiscal Year 2022-23
Attachment No. 3: Agreement for Services for Fiscal Year 2023-24
1
Mission Statement
To play a critical and integral role in maintaining a healthy business environment, contributing
to the economic growth of the members, the city, and enhancing the city’s image.
July 2022
to
December 2022
Attachment No. 1
2
Public Relations
Community Focus
The Arcadia Chamber and its members continue to navigate business life through the last six
months of 2022, working through the changes and challenges from the recent years. Businesses
have seen continued growth and renewal, and Chamber membership has been on the upswing.
Networking events, to create that business-to-business connection, are of the highest quality,
and continue to be the Chamber’s focus, both in person and on Zoom. Committees also work
hard to raise the bar on networking events and special events like Dine Arcadia.
Rise & Shine, the Chamber best-attended event overall, has seen a rise in attendance over the
past few months, averaging 50 to 60 guests. The goal for 2023 is to reach pre-Covid numbers of
80 to 100 guests at each Rise & Shine.
Calls to the Chamber have been more community -
focused in the past few months, with requests for
senior services on the uptick. City service calls have
become less, but a promising rise has been seen in
member-to-member calls, with members requesting
contact info to utilize other member services.
Referrals are important to Chamber members, so
this is very positive.
Legislative reps continue to be supportive and
informative on grants and opportunities to help businesses to revitalize and heal from the
challenges of the past years. Reps continue to attend events and ribbon cuttings all over the
valley. General information from utilities also assists the community in finding financial
solutions to rising utility costs.
Updates from City services, such as Senior services, Youth programs, the Gilb Museum, and the
Arcadia Public Library, are posted on the Chamber’s website and social media, along with
events included on two virtual community calendars (one on the website and one on the app).
AUSD information is also released on all platforms, and with the Arcadia Music Club as a new
member, the Chamber was able to share helpful community information on the Festival of
Bands in November.
3
#ArcadiaStrong-er
Bolstered by the win of a prestigious Telly Award (video seen here
https://arcadiacachamber.org/arcadia-strong), the Arcadia Chamber announces the Arcadia
Stronger program.
Arcadia Stronger will ride on the back of a generous $50,000 grant from the City of Arcadia, with
the target of assisting at least 150 businesses with Chamber membership grants. The goal is not
only to increase Chamber membership, but to boost business throughout the City of Arcadia by
introducing businesses to the array of benefits offered by the Arcadia Chamber, which boosts
business overall.
The Arcadia Strong program will continue
to garner funds through donations and
purchases of merchandise from the Arcadia
Strong website, while the Arcadia Stronger
program will use the funds provided from
the City solely to provide membership to
businesses. Chamber staff is already
spreading the word about Arcadia Stronger to various businesses throughout the City, and funds
will begin being distributed starting December of 2022.
Grant recipients will need to provide specific information to be considered, including a business
license showing a physical Arcadia address and that their business was open prior to 2021, plus
a drop date of Arcadia Chamber member (if applicable) prior to November of 2022.
Requirements to continue the program include liking and following the Arcadia Chamber and
City social media pages, attending an Arcadia Chambering 101 seminar, attending at least one
virtual or in-person event in a 90-day period, and submitting a marketing or promo piece for
posting on the Arcadia Chamber website and social media.
Social Media
Social media remains a factor in marketing for many businesses, including the Chamber and its
membership base. Members contact the Chamber almost daily with marketing materials and
events to post and share on various social media platforms. The Chamber Facebook Members
Only group currently has 119 users and is gaining traction.
4
Committees
Committees currently include the Board and
Ambassador teams, along with the Policy and By-Laws
committee, the Membership, Fundraising, and Events
committees, plus a group focusing on the newly created
Golf Tournament. These groups meet once per month to
discuss their topics and make changes and suggestions
to help build membership and improve the Chamber
overall.
The Ambassador Team continues with “The Plug,” an exclusive event to which new members
only are invited to meet the Ambassadors and Chamber staff. This gives new members a more
personal introduction to the Chamber itself. Andre Woods and Tracy Wilke will take over as
chairpersons for the 2023 year to lead the Ambassador team.
The Membership Committee works on new member
sales and ideas to market to new members. The
committee tries to discover the best way to gain and
keep new members, asks what the value of
membership is, adds new ideas to what is included
in membership, and shares ideas on retention. This
committee also worked on a Why Join the Chamber
flyer (included in packet), featuring a wheel of
information on the benefits of Chamber membership.
The Events Committee has been planning out the calendar of events for 2023 and works with
staff once per month to get events and venues set. The events this team is currently working on
include Dine Arcadia and Shop Arcadia, plus the Chamber’s monthly events. A small group of
dedicated members has gotten together to form a committee for the upcoming Golf
Tournament, which will happen in May of 2023. This newly formed event will be spearheaded
by this group, who have already assisted in securing a course, getting sponsorships sold, and
has given ideas for golf games, prizes, and other activities on the day of the event itself
The Policy and By-Law Committee continues to read through and make relevant changes to
the Chamber’s current by-laws and policies to help move the Chamber forward into the future
and keep our standards high. By-laws should be ready for a vote by February 2023. Also in the
works is an updated Employee Handbook and a Safety Handbook.
5
The Fundraising/Sponsorship Committee is seeking to discover news way to bring in
Sponsorships for the Chamber and how to raise funds for the Arcadia Strong campaign. This
group is helping rebuild relationships with current sponsors, as well as engaging new sponsors.
Membership
Through 2022, the Chamber gained 64 new members,
with 39 of those coming in the last six months of the
year. New membership has seen a slow climb, but
multiple dropped members have expressed interest in
rejoining in 2023, which is a promising sign of the
growth of business overall. New membership has come
from businesses of all types from around the SGV. 35
members also dropped during the last six months of
the year. Some of those businesses are permanent closures, with others simply moving to other
areas. In total, the Chamber lost 82 members who dropped in 2022.
The $20 increase in annual membership costs to $280 in January of 2022 has not been an issue
with new members. Membership check-in calls are made by
Membership Sales and Office Administrator Matt Miyasaki, alongside
the Board and Ambassador teams. This helps the Chamber better
understand the needs of businesses during this time and provide
guidance. Retention for returning members stands at 65%.
New for 2023 is the 110% Club (formerly known as the Visionary
Fund). The 110% Club requires an additional fee of 10% of the
membership fee, to which the member receives their logo and live link on a dedicated page of
the Arcadia Chamber’s website plus an extra website/social media post per month. The
Chamber is also creating a special wall in the Chamber building for these businesses to post
flyers, so 110% Club members will receive additional highlights for their business.
Also new in 2022 was the 10 Minute Network, to
which members can register for member-to-
member phone calls, so they can network on
their own time. Member connections are created
by Matt Miyasaki, who rearranges members in order to keep connections fresh. Each month,
members receive contact info for another member, the members then set up their 10 Minute
Networking time and can chat via phone, text, or even in person.
6
Member Events
Rise & Shine Arcadia – 3rd Thursday each Month
Rise & Shine Arcadia continues to grow
and thrive, with attendance at a steady 40
to 50 guests. The goal is to reach an
average of 75, with hopes of hitting highs
of 80 to 100 in 2023, as we have in past
years.
Arcadia venues to host Rise & Shine included The Derby (an Arcadia
Chamber exclusive) and Embassy Suites.
The event is sponsored by Rose Hills Memorial Park and Mortuary,
who will continue their sponsorship through 2023, with alternating members sponsoring on
lower levels, such as Nick Gumpert of RE/MAX Top Commercial Realty and Harvey Slater
Holistic Nutrition & Wellness, plus CA Flat Fee returning as an entertainment sponsor each
month. Guests can network, give their 30 second elevator pitches, play games, and get to know
each other during networking, all to help grow their business and drum up new clientele.
Connect & Prosper – 4th Wednesday every
other Month
Connect & Prosper events occur every other month, hosted by Tong
Tak House. This event’s focus is to assist the Mandarin-speaking
community and provide
networking opportunities
to that group.
Hosted by Board Member Francine Chui, Connect &
Prosper has helped bridge the gap in the business
community with Mandarin speaking members. Members of the Mandarin-speaking community
regularly in attendance include a representative from USC Arcadia Hospital, Forest Lawn,
DoubleTree, Harvest Fertility, Soo Properties, and more. Star Seven Financial Services
sponsored this event through 2022 and will continue to do so through the 2023 calendar year as
the Year of the Rabbit sponsor. Forest Lawn plans to return as a Red Envelope sponsor.
7
Mixers
Mixers continue to be slow to return due to a lack of venues
with the ability to host. The Chamber was able to hold three
mixers during the last six months of the year, with host venues being
Paco’s, RT Rogers, and Mt. Lowe, who hosted the October Mega MIX,
which was attended by approx. 220 guests. This event was held outdoors
on the patio, with food and drinks from multiple Arcadia Chamber
members, including Mt. Lowe, Cabrera’s, Lord Empanada, and the
Organic Juice Dude (a new member who joined just for this event), plus a
Boba booth sponsored by board member
Francine Chiu of Star Seven Financial Services.
16 Chambers were in attendance, and the
Arcadia Chamber hopes to continue the
tradition of a Mega MIX each year.
The Chamber plans to continue to rebuild the MIX and host more
events throughout 2023, as members and non-members alike are
starting to reach out, asking about the prospect of being a host venue,
including Dave & Buster’s, a former member whose space was always very popular for events.
Networking at Noon
At Networking at Noon guests play networking games, give their 30 second pitches, and give
and receive raffle prizes, all while building their business. New venues are in the works for this
lunchtime event, but current venues included BurgerIM on the
border of Arcadia and Monrovia, Matt Denny’s, Villa Catrina,
Outback Steakhouse, and Cabrera’s Arcadia.
Networking at Noon generally gathers 15 to 20 guests, and the
variety of venues keeps guests returning to try new restaurants all
while networking to grow their business.
The Chamber has already reached out to multiple new members to
see about hosting this event in 2023, including Hart House, Craft by Smoke and Fire, and
others.
8
Chambering 101 – 3rd Wednesday of each
Month
Chambering 101 continued to be virtual through 2022 and will do so in
2023, providing information via an online platform while allowing time
for networking and asking questions. Chambering 101 gives both
members and prospective members a chance to learn how the Chamber
can help their business grow.
Chambering 101 however will undergo a revitalization in 2023, with videos, new promotional
materials, educational resources, and more. Chambering 101 will continue to be a free seminar
for members and prospective members and will also include in-person seminars.
Ribbon Cuttings
Members frequently contact the Chamber for
ribbon cuttings to celebrate a grand opening,
specific event, or milestone for that member
Through the last six months of 2022, the Chamber
has helped celebrate the 5th anniversary of Dutch Door Hair
Salon, the grand opening of Hart House and the Children’s
Hospital of LA Arcadia’s Urgent Care Center, plus My
Learning Center, and Ramen Nagi in the Shops at Santa
Anita.
The Chamber also assisted the City in dedicating and cutting ribbons for the Carol Libby
Memorial Garden at the Gilb Museum, and the Mary
Hansen Memorial Garden at the Arcadia Public
Library.
Ribbon cutting attendance can vary, however events
have hosted larger crowds during these months.
Chamber staff has been in attendance, along with City
and Legislative reps.
9
Community Connection -1st Thursday of Each Month
Community Connection continues to help engage
community and boost participation in a virtual setting,
which in turn has helped boost overall attendance to this
important community event. Information was provided from Brian Greene about USC Arcadia
Hospital (formerly Methodist Hospital), from the Upper San Gabriel Valley Water District,
Edison, and Santa Anita Park. Tim Schwehr from the City of Arcadia’s
Economic Development Department will head up 2023, with his
popular presentation on developments throughout the City.
Legislative Reps regularly attend this meeting to provide up-to-date
information on new legislature, laws and regulations, and happenings
throughout our county and state.
Community Connection has been recorded and put out on social media
in segments, for future viewing, so watchers can keep up with City happenings, updates from
the Shops at Santa Anita and other local entities, plus news from our legislative reps.
New for 2023 – Arcadia Classic Golf Tournament
Coming May 11, 2023, the Arcadia Chamber will hold its first Golf Classic Tournament at
California Country Club in Whittier. Sponsorships are already pouring in and excitement is
building. The event will feature a classic shotgun start, putting contest, longest drive contest,
closest to the pin contest, and a hole-in-one contest that gives the chance to win a car from
Longo Toyota. After the event, the Arcadia Chamber will host a
19th Hole mixer. Each golfer also receives a gift bag of items
donated by Chamber members. Some sponsors who have
already committed are RE/MAX Premier Properties, CA Flat Fee,
Olympus Escrow, Star Seven Financial Services, Santa Anita Park,
Foothill Credit Union, and Rose Hills.
10
Business Development
The Chamber continued its mission to assist businesses and help the community grow in the
City of Arcadia. The City and Chamber will continue to partner and promote the Shop Arcadia
campaign, which the Chamber posts on its website and adds
to its LED sign rotation.
The Arcadia Chamber still assists with getting mall info out
from Shops at Santa Anita and other local retailers in the City.
This includes the Shops Merry and Bright campaign, in
conjunction with the City, which provides gift cards as a reward for purchases made in the City
of Arcadia.
The Chamber and various committees are hard at work on a campaign for Shop Arcadia that
will run similar to Dine Arcadia but to promote retail shopping. This four-week event will
happen during the holiday shopping season, showcasing videos of retailers, shopping districts,
the Shops at Santa Anita and more!
Arcadia Chamber App
The Arcadia Chamber’s App provides convenient access to
information, the Chamber member directory, and Chamber and
community events on your mobile device. The App currently has 193
sign-ups (an increase of 30 from this time last year), multiple
purchased ads, and has been promoting both community and
Chamber events regularly. Users of the app can purchase tickets to
events, and community members are encouraged to send info to post
their own events on the calendar. The push notification system assists
the Chamber in sending reminders and other info to mobile devices.
11
LinkedIn
(https://www.linkedin.com/company/arcadia-ca-
chamber-of-commerce/)
To increase its presence on social media, the Chamber
has developed a LinkedIn company page, offering
members, prospective members, and the business
community new avenues to engage and expand their
networking with the Chamber. LinkedIn helps
promote Chamber events, showcases videos, and provides helpful information to followers.
LinkedIn has 138 followers to date.
Speed Networking
Speed Networking is held each month (with the
exception of major holiday months) and continues to
grow in popularity. Guests are divided into breakout
rooms of 2 to 3 participants to promote themselves and
their businesses, with a time limit, then breakout rooms
switch quickly to another room with a new networking
partner, so everyone receives a chance to interact and introduce their business. Speed
Networking is now free to all, for both members and
prospective members, to encourage those who are not
members to join the Chamber for fun, productive
networking.
12
Virtual Job Fairs – Held Quarterly
The Arcadia Chamber continues to host quarterly
virtual Job Fairs to assist in finding people jobs in our local community. Members and non-
members alike are encouraged to present job openings, and job seekers can attend, ask
questions, and find out how to apply for positions. Job presenters for our August event
included local businesses such as HantePay, Positive Investments, Motel 6, the Chinatown
Service Center, and Olympic Staffing. The Arcadia Public Library also shares job search
resources, and Cresmer HR Consulting gives info on community outreach for job seekers.
Job Fairs are recorded and posted to social media for those who were unable to attend, with job
and contact info posted on the Chamber’s job board.
Certificates of Origin
Another source of revenue for the Chamber is Certificates of Origin. With the Chamber staff
being able to return to the office, members are once again welcome to walk in for certificates of
origin. Import/export businesses have been very
busy during the last few months, so many
members have been utilizing this service,
sometimes on a weekly basis. There have been a
few members who have joined the Arcadia
Chamber specifically for certificates due to the
closure of other Chambers.
Room Rentals
Room Rentals are few during this time though requests continue to come in about costs and
information on renting the Arcadia Chamber conference room. We hope to see an increase in
2023 for room rentals.
13
ACE Awards & Board Installation
The Arcadia Chamber will install its 102nd board of directors in January of 2023 at The World
Famous Derby’s new event space, called the Woolf Club (formerly Souplantation). We will
honor outgoing president Vicki Knight and incoming president Francine Chiu, along with our
award winners. This year’s theme will be Chinese New Year and the Year of the Rabbit.
2023 Award Winners
Citizen of the Year – Sherry Wang from USC Arcadia Hospital
Foundation
Business of the Year – Mt Lowe Brewing Co
Arcadia Strong Award – Arcadia Assistance League/Bargain Box
Chamber Service Award –Jonathan Rodriguez of CA Flat Fee
Ambassador of the Year – Jose Luis Correa – Hey Media
Dine Arcadia
Dine Arcadia made its third appearance in September 2022.
The September event featured in-
person events and specials at
participating restaurants, showcased
six tasting events, including a wine and
cheese tasting at Bella Sera, a BBQ and Brews tasting at Butcher Block BBQ,
the Whiskey Steaks at The Derby, ice cream at Handel’s, and a beer and
food ‘Mini Taste’ at Mt Lowe Brewing Co. Events were well attended.
Guests purchased tickets and visited each venue to enjoy the flavors and various beverages the
venue provided, all while learning a bit about the venue and items they tried. Dine Arcadia is
officially a feature event for the Arcadia Chamber, to be held each
April.
In addition to events, the DineArcadia.com website promoted
restaurant members with menus and specials.
Dine Arcadia social media promoted “Karen’s
Dine Arcadia Road Trip” videos, 1- to 2- minute
videos at each restaurant member’s location,
sharing specials and talking about their menus. Videos ran through Dine
Arcadia’s two-week events
14
Continuing Community Improvement
Continuing the relationship between the City, the Chamber, and the overall community,
Chamber CEO Karen Mac Nair continues to collaborate with Tim Schwehr, Arcadia’s Economic
Development Analyst. The Chamber’s LED signs provide information for drivers, highlighting
water conservation, city events, spotlighting City information, and highlighting Chamber event
sponsors. CEO Karen Mac Nair has also assisted the Arcadia
Improvement Association Downtown Board and attended VACE
meetings. Karen also assists on the Homelessness Task Force.
The Arcadia Chamber staff participated with a Day of the Dead-
themed booth at the Downtown Arcadia Halloween Haunt and
staff attended and assisted at the Downtown Holiday Fair.
The Arcadia Chamber also worked with City staff in the Mayor’s Breakfast, which was held at
Santa Anita Park in October. The Chamber’s website was the hub for ticket sales and
promotion, and Arcadia Chamber staff assisted on the day-of doing
check-in, handing out water bottles, and doing photography with
celebrity guest Candace Parker.
15
Looking Ahead – 2023 and beyond - Upcoming Chamber Events
and Announcements
The Arcadia Chamber will host the ACE Awards and Board Installation event at The Derby’s
new event space, the Woolf Club, and has hopes to continue hosting Rise & Shine breakfasts
there, as well. New venues are in the works as hosts for Networking at Noon and MIX events,
in order to continue building new and lasting relationships with members. The Chamber also
returned to Embassy Suites for Rise & Shine in November and December, after a hiatus of
almost two years.
The Chamber Board held the December Board meeting at the Le Meridien Hotel and will have
another in-person board meeting in July.
And as always, we are looking forward to a bright future full of
business growth and new opportunities for the Chamber and its
community of members.
SAVE THE DATES
The MIX at Dave & Buster’s – February 21st
Dine Arcadia – April 15th through April 30th
Golf Classic – May 11th – new for 2023
Shop Arcadia Weeks – November 21st through December 16th
ACE Awards & Board Installation Dinner – January 26th
Taste of Arcadia – Stay Tuned!
16
Events Social Media
Rise & Shine Networking Breakfast Facebook
Number of Events 6 Likes as of 12/28/2020 2,157
Average Monthly Attendance 55 Likes as of 5/14/2021 2,187
Likes as of 5/31/22 2,277
Mixers Likes as of 12/31/22 2,508
Previous Average Attendance 50
Highest Monthly Attendance (Mt Lowe Mega Mix)220 Instagram
Number of Events 3 Followers as of 12/28/2020 1,550
Followers as of 5/14/2021 1,638
Networking at Noon Followers as of 5/31/2022 1,885
Average Attendance 15 Followers as of 12/31/22 2,104
Highest Monthly Attendance 25
Number of Events 5 Twitter
Followers as of 12/28/2020 1,263
Chambering 101 - virtual Followers as of 5/14/2021 1,269
Average Attendance 6 Followers as of 5/31/2022 1,282
Number of Events 5 Followers as of 12/31/2022 1,285
Ribbon Cuttings Constant Contact
Number of Events 7 Subscribers in Database as of 12/28/2020 6,811
Subscribers in Database as of 5/14/2021 7,421
Community Connection - virtual Subscribers in Database as of 5/31/2022 6,286
Average Attendance 20 Subscribers in Database of of 12/31/2022 6,654
Number of Events 6
LinkedIn
Boardroom Rentals Followers as of 6/8/2020 34
One-Time Rentals 3 Followers as of 5/14/2021 60
Monthly Recurring Rentals 0 Followers as of 5/31/2022 118
Total Revenue - July - December 600.00$ Followers as of 12/31/2022 141
Dine Arcadia - Member Count as of December 2022
Tong Tak House Dim Sum Tasting Tickets 31 Classic 337
Butcher Block BBQ Tasting Tickets 13 Classic Monthly 23
Bella Sera Wine Tasting Tickets 26 Signature 4
Handel's Ice Cream Tasting Tickets 45 Premium 5
The Derby Whiskey & Steaks Tasting Tickets 48 Connector 1
Mt Lowe Beer-Tember Fest Tickets 113 Connector Monthly 1
Supporter
Leader 1
Dine Arcadia Profit 15,947.60$ Visionary 2
Dine Arcadia Revenue 26,951.04$ Total 379
Dine Arcadia Expenses 11,003.44$
Retention Member Percentage
As of November 2022 65.00%
New Members
Joined from 07.01.22 through 12.20.22
Classic 38
Resident 0
$100 for 100 days 1
Total 39
STATS - July 2022 through December 2022
1
Mission Statement
To play a critical and integral role in maintaining a healthy business environment, contributing
to the economic growth of the members, the city, and enhancing the city’s image.
January 2023
to
June 2023
2
Public Relations
Community Focus
The first six months of 2023 have been busy and productive for the Arcadia Chamber, with
event attendance increasing alongside new events, and membership has been on the uptick.
Growth and renewal are prevalent throughout the City, with businesses both large and small
joining the Chamber from all districts. Networking events continue to be a highlight and
favored membership perk, and comments from attendees remain positive, with many saying
the Arcadia Chamber’s events are the best in the San Gabriel Valley.
Rise & Shine continues to be the best-attended event, with average attendance at 60, however
Dine Arcadia saw a rise in interest, specifically from venues, and April’s two-weeks held nine
total tasting events, and many restaurants have indicated interest in the next Dine Arcadia
already, with the desire to hold a tasting event.
Chamber referrals also have been in full swing,
with member-to-member business becoming more
and more important. This referral network has
even helped some members make the decision to
join the Arcadia Chamber specifically over other
chambers.
Members are also keen to assist other businesses
with the ERC tax credit, and legislative reps
continue to provide information on grants and
opportunities to help businesses revitalize and heal from the challenges of the past years. Reps
continue to attend events and ribbon cuttings all over the valley.
City updates continue to be shared on all Chamber platforms, and the Chamber continues to
work with AUSD on updating the community on the goings on at the various schools in our
community. Arcadia Music Club, who assists with the high school band, is a frequent visitor to
Arcadia Chamber events, promoting and fundraising for the band.
3
#ArcadiaStrong-er
Starting in January 2023, the Arcadia Chamber launched the Arcadia Stronger grant
program, championed by generous funding from the City of Arcadia. Arcadia Stronger provides
a full year of membership (value $280) to businesses that might not otherwise have been able to
afford it, wherein those businesses can begin networking and promoting in ways they could not
before.
Businesses must have a business license in the City of Arcadia, have been in business prior to
November 1st of 2021, and must provide a completed application. Once approved, said business
must attend at least one Arcadia Chamber networking event, attend Chambering 101, follow the
Arcadia Chamber and the City of Arcadia on social media, and submit at least one marketing
promo piece to the Arcadia Chamber, all within the first 90 days of membership.
Arcadia Stronger rides on the back of the $50,000 grant from the City of Arcadia, with the target
of assisting at least 150 businesses with Chamber membership grants. Currently Arcadia Stronger
has provided membership to 33 businesses. Arcadia Stronger grants have currently covered
almost $10,000 worth of cost of membership for local Arcadia businesses.
Chamber staff and volunteers have been
calling businesses and doing business walks
specifically to promote the Arcadia Stronger
program, pass out information, and answer
questions. Members of the Arcadia
Chamber Board and Ambassador teams
have been extremely helpful, even bringing
in members themselves to be a part of the Arcadia Stronger program.
Social Media
Social media remains a factor in marketing for many
businesses, including the Chamber and its membership base.
Members contact the Chamber almost daily with marketing
materials and events to post and share on various social media
platforms. The Chamber Facebook Members Only group
currently has over 100 users and is gaining traction.
4
Committees
Committees currently include the Board and
Ambassador teams, along with the Policy and By-Laws
committee, the Membership, Fundraising, and Events
committees, plus a group focusing on the Golf
Tournament. These groups meet once per month to
discuss their topics and make changes and suggestions
to help build membership and improve the Chamber
overall.
The Ambassador Team continues to invite new members to their monthly meetings, which
have had good attendance overall. At the Ambassador meeting, new members can meet their
personal ambassador, Arcadia Chamber staff, and other Ambassadors. This gives new members
a more personal introduction to the Chamber itself. Andre Woods and Tracy Wilke are the
chairpersons for the 2023 year to lead the Ambassador team.
The Membership Committee works on new member
sales and ideas to market to new members. The
committee has been coming up with new and
innovative ideas to help build the Arcadia Chamber
membership base. This committee is also working on
translating Chamber member forms and documents
into Mandarin (see last page for example).
The Events Committee planned out the first six
months of 2023, adding some new events and networking opportunities, including a Dim Sum
MIX with the LA Chinese Chamber. A second MIX is planned for June 1st at the Le Meridien,
also in collaboration with the LA Chinese Chamber. Le Meridien is hosting this event at no cost.
The Policy and By-Law Committee continues to read through and make relevant changes to
the Chamber’s current by-laws. The by-laws vote was put on hold to accommodate for the Golf
Tournament but will be voted on soon. Also almost completed are the updated Employee
Handbook and a Safety Handbook.
The Fundraising/Sponsorship Committee is seeking to discover news way to bring in
Sponsorships for the Chamber and how to raise funds for the Arcadia Strong campaign. This
group is helping rebuild relationships with current sponsors, as well as engaging new sponsors.
5
Membership
New membership has been rising, due to new
businesses opening and the installation of the Arcadia
Stronger program. In the first six months of 2023, the
Chamber has added 60 new members, 33 of those are
under the Arcadia Stronger program. 29 members
dropped from January to June, as well. As of mid-May,
the Chamber membership total is 420.
The Chamber changed its Visionary Fund donation of $30 on membership renewals to a new
name; members can now join the 110% Club, which also gives those
members who choose to join that club an opportunity for additional
marketing posts. The 110% Club members also get their logo and live
link on a dedicated page on the Arcadia Chamber website.
Retention for returning members stands at 88%.
Member Events
Rise & Shine Arcadia – 3rd Thursday each Month
Rise & Shine Arcadia continues to grow
and thrive, with attendance averaging
from 50 to 60, generally. The new trend
with attendance is guests buying tickets
only a day or two before, but the number
of guests still holds strong.
Arcadia venues to host Rise & Shine included Santa Anita Park,
DoubleTree, and Courtyard Marriott, who hasn’t hosted breakfast in
a long while, so we are happy to be back at that venue.
The event is sponsored by Rose Hills Memorial Park and Mortuary. Pure Media Market also
came in as a Bacon & Eggs sponsor for the first couple months of 2023, and CA Flat Fee is our
Entertainment sponsor. Guests can network, give their 30 second elevator pitches, play games,
and get to know each other during networking, all to help grow their business and drum up
new clientele.
6
Connect & Prosper – 4th Wednesday every
other Month
Connect & Prosper events occur every other month, hosted by Tong
Tak House, New Fusion, and Capital Seafood. This event’s focus is
to assist the Mandarin-
speaking community and
provide networking
opportunities to that group.
Hosted by Board Member Francine Chui, Connect &
Prosper has helped bridge the gap in the business community with Mandarin speaking
members. A Dim Sum mixer event was also hosted by the Arcadia Chamber and the LA
Chinese Chamber of Commerce, attended by 50 guests, held at Capital Seafood. The two
chambers collaborated in bringing in guests and hosted the event together. Guests included
both Arcadia and LA Chinese Chamber members, alongside non-members.
Members of the Mandarin-speaking community regularly in attendance include a
representative from USC Arcadia Hospital, Forest Lawn, DoubleTree, Soo Properties,
Judgement Collection, East West Bank, and more. Star Seven Financial Services is our sponsor
for 2023 as the Year of the Rabbit sponsor.
Mixers
Mixers continue to be slow to return due to a lack of
venues with the ability to host. The Chamber held
two MIX events during the first six months of 2023, the first at
Dave & Buster’s and the second will be June 1st at the Le
Meridien. This event will once again see the Arcadia Chamber
and the LA Chinese Chamber collaborating to bring businesses
together to network. The Chamber continues to reach out the
members and hopes to host additional MIX events throughout
the year.
7
Networking at Noon
At Networking at Noon guests play networking games, give their 30 second pitches, and give
and receive raffle prizes, all while building their business. Venues in 2023 have included Villa
Catrina, Craft by Smoke and Fire, Hart House, and Delicious
Food Corner. We hope to have new member Little Provence
Sandwich Bistro host during the summer, alongside other
long-standing members.
Networking at Noon generally gathers 15 to 20 guests, and
the variety of venues keeps guests returning to try new
restaurants all while networking to grow their business.
Hart House had the largest attendance over the last couple months, with 23 guests in
attendance.
Chambering 101 – 3rd Wednesday of each
Month
Chambering 101 went live in 2023, held in the Arcadia Chamber
conference room. Chambering 101 gives both members and prospective
members a chance to learn how the Chamber can help their business
grow.
Chambering 101 has been undergoing a revitalization in 2023, with videos, new promotional
materials, educational resources, and more. Chambering 101 will continue to be a free seminar
for members and prospective members.
Ribbon Cuttings
Members frequently contact the Chamber for
ribbon cuttings to celebrate a grand opening,
specific event, or milestone for that member.
New member Trinity Hills celebrated their
grand opening, and the Upper San Gabriel Valley Water
District celebrated the opening of their new building.
Additional members have requested grand openings
8
and ribbon cuttings for the summer months, including
Acuity Eye Group on Santa Anita Ave, and Foothill Credit
Union, who will celebrate their relocation to Foothill
Boulevard.
The Chamber also attended the presentation of a check
from the Office of Congresswoman Judy Chu for the
Colorado Streets project, which will fund the revitalization
of Colorado Boulevard, including the addition of sidewalks and a bike lane.
10 Minute Network
The 10 Minutes Network allows members a chance to
network and connect to other businesses on their own time. This is aimed at members who are
perhaps too busy to go to in-person networking events. Members sign up, receive a new
connection each month, schedule a ten minute call, and network as desired. Nearly 50 members
are currently a part of the 10 Minute Network group, and this new program continues to grow
as members become aware of the benefits of it.
Community Connection -1st Thursday of Each Month
Community Connection continues to help engage
community and boost participation in a virtual setting,
which in turn has helped boost overall attendance to
this important community event. Information was
provided from the City of Arcadia’s Tim Schwehr, the Arcadia Community Center, the Arcadia
Public Library, Frank McDonough of the LA Arboretum, and
Senator Anthony Portantino.
Legislative Reps regularly attend this meeting to provide up-to-date
information on new legislature, laws and regulations, and
happenings throughout our county and state.
Community Connection has been recorded and put out on social
media in segments, for future viewing, so watchers can keep up
with City happenings, updates from the Shops at Santa Anita and
other local entities, plus news from our legislative reps.
9
Learning Lab
Learning Labs are gaining popularity, and the Chamber hosted two events in the first months of
2023, with more in the works for the remainder of the year. In March, we hosted Kristal
Haddad, of Jackson Lewis, on the topic of labor and employment laws and changes. The second
Learning Lab, held in early May, had three speakers on the
topics of finances for your business. Speakers included Francine
Chiu of Star Seven Financial Servers, talking about the collapse
of SVB, Nicholas Lin of R&D Incentives Group, who spoke
about the ERC tax credit, and Katy Guo of Dynasty Wealth,
whose topic was keys to secure your retirement.
Additional Learning Labs are already scheduled, including an
upcoming one with Mayor Paul Cheng.
Arcadia Classic Golf Tournament
On May 11, 2023, the Arcadia Chamber held its first Golf Classic Tournament at the California
Country Club in Whittier. Sponsorships poured in, and businesses were excited to be a part.
The event featured a classic shotgun start, putting contest, longest drive contest, closest to the
pin contest, and a hole-in-one contest that gave the chance to win a car from Longo Toyota.
After the event, the Arcadia Chamber hosted a 19th Hole mixer.
Each golfer also received a gift bag of items donated by
Chamber members. Some sponsors
included RE/MAX Premier Properties, CA
Flat Fee, Olympus Escrow, Star Seven
Financial Services, Santa Anita Park,
Foothill Credit Union, and Rose Hills.
The Golf Tournament made almost $22,000 in
profit for the Arcadia Chamber, making it our most profitable event to
date. The Chamber hopes to continue this as an annual event for many years to come.
Foursomes included groups from the Chamber, City, Fire and Police
Department, Santa Anita Park, and many more.
10
Business Development
The Chamber continued its mission to assist businesses
and help the community grow in the City of Arcadia.
This includes Chamber staff and volunteers doing
business walks throughout the city (at least 20 hours
total per month), promoting the Arcadia Stronger
program, participating in the Homeless Coalition, and
talking with the Foothill Workforce Development Board
on job fairs and other events.
The Chamber is also hard at work on details and info for the 2023 printed Directory and map,
published by Town Square Publications. New for this year will be a local Restaurant Guide.
Town Square rep Mike Mahoney, who has assisted the Chamber for many, many years, is
contacting members for advertisements in the Directory, on the Map, and in the Restaurant
Guide section.
Arcadia Chamber App
The Arcadia Chamber’s App provides convenient access to
information, the Chamber member directory, and Chamber and
community events on your mobile device. The App currently has 195
sign-ups, multiple purchased ads, and has been promoting both
community and Chamber events regularly. Users of the app can
purchase tickets to events, and community members are encouraged
to send info to post their own events on the calendar. The push
notification system assists the Chamber in sending reminders and
other info to mobile devices.
11
LinkedIn (https://www.linkedin.com/company/arcadia-ca-
chamber-of-commerce/)
To increase its presence on social media, the Chamber has
developed a LinkedIn company page, offering members,
prospective members, and the business community new avenues to engage and expand their
networking with the Chamber. LinkedIn helps promote Chamber events, showcases videos,
and provides helpful information to followers.
LinkedIn has 158 followers to date.
Speed Networking
Speed Networking is held each
month (with the exception of
major holiday months) and continues to grow in popularity. Guests
are divided into breakout rooms of 2 to 3 participants to promote
themselves and their businesses, with a time limit, then breakout
rooms switch quickly to another room with a new networking
partner, so everyone receives a chance to interact and introduce
their business. Speed Networking is now free to all, for both
members and prospective members, to encourage those who are not members to join the
Chamber for fun, productive networking.
Virtual Job Fairs – Held Quarterly
The Arcadia Chamber continues to host quarterly
virtual Job Fairs to assist in finding people jobs in our
local community. Members and non-members alike are encouraged to present job openings,
and job seekers can attend, ask questions, and find out how to apply for positions. The Arcadia
Public Library also shares job search resources, and Cresmer HR Consulting gives info on
community outreach for job seekers.
Job Fairs are recorded and posted to social media for those who were unable to attend, with job
and contact info posted on the Chamber’s job board.
12
Certificates of Origin
Another source of revenue for the Chamber is Certificates of Origin. With the Chamber staff
being able to return to the office, members are once again welcome to walk in for certificates of
origin. Import/export businesses have been very busy
during the last few months, so many members have
been utilizing this service, sometimes on a weekly basis.
There have been a few members who have joined the
Arcadia Chamber specifically for certificates due to the
closure of other Chambers.
Room Rentals
Room Rentals are few during this time though requests
continue to come in about costs and information on renting the Arcadia Chamber conference
room.
ACE Awards & Board Installation
The Arcadia Chamber installed its 102nd Board of Directors in January of 2023, with the event
held at the Derby’s new event space, The Woolf Club. We honored outgoing president Vicki
Knight, incoming president, Francine Chiu, along with Citizen of the Year and other honorees.
The theme was the Year of the Rabbit.
2023 Award Winners
Citizen of the Year – Sherry Wang from USC Arcadia Hospital
Foundation
Business of the Year – Mt Lowe Brewing Co
Arcadia Strong Award – Arcadia Assistance League/Bargain
Box
Chamber Service Award –Jonathan Rodriguez of CA Flat Fee
Ambassador of the Year – Jose Luis Correa – Hey Media
13
Dine Arcadia
Dine Arcadia’s two-week event was held April 15th through 30th
and was host to 9 total events. The
Arcadia event featured in-person events
and specials. Events included cocktails at Bella Sera and at Craft by
Smoke and Fire, dinner at the Derby, coffee and breakfast at Goki Café,
a Michoacana fest at Cabrera’s in honor of owner and founder, Manny
Cabrera, a tasting at newly Delicious Food Corner, a beer and karaoke
party at Mt Lowe, brunch at Bella Sera, and the ever-popular ice cream
tasting at Handel’s in Pasadena, which sold out in just a couple days.
Guests purchased tickets and visited each venue to enjoy the flavors and various beverages the
venue provided, all while learning a bit about the venue and items they tried. Dine Arcadia is
officially a feature event for the Arcadia Chamber, to be held again in
September.
In addition to events, the DineArcadia.com website promoted
restaurant members with menus and specials.
Dine Arcadia social media promoted “Karen’s
Dine Arcadia Road Trip” videos, 1- to 2- minute
videos at each restaurant member’s location, sharing specials and talking
about their menus. Videos ran through Dine Arcadia’s two-week events.
Continuing Community Improvement
The Arcadia Chamber is looking forward to working with the Downtown Arcadia
Improvement Association in upcoming events, such as the Halloween Haunt and Holiday
Market. Chamber staff also attends meetings of the Homeless Task Force, and Chamber CEO
Karen Mac Nair has spoken at other community meetings, such as
the Arcadia Community Coordinating Council. Karen also attends
meetings with the VACE group, with other local Chamber CEOs and
Executives.
The Chamber’s LED signs continue to provide information to
drivers passing on Huntington Dr., advertising Chamber and City
events, including the Arcadia Fire Department’s Pancake Breakfast.
14
Looking Ahead – 2023 and beyond - Upcoming Chamber Events
and Announcements
The Arcadia Chamber has its regularly scheduled events set for the remainder of the 2023
calendar year, including Rise & Shine breakfasts, Networking at Noon events, Community
Connection, and more. The Chamber hopes to return to continuing members for events, along
with adding a few new venues to introduce members to different locations and food.
And as always, we are looking forward to a bright future full of business growth and new
opportunities for the Chamber and its community of members.
SAVE THE DATES
June 1st – Le Meridien Mixer with LA Chinese Chamber of Commerce
August – Multi Chamber Mega Mix – More info to come!
September – Dine Arcadia returns and new print Directory release
October – Downtown Arcadia Halloween Haunt
November – Breeders’ Cup – stay tuned for fun stuff!
December – Holiday Rise & Shine and Downtown Arcadia Holiday
Market
15
16
Events Social Media
Rise & Shine Networking Breakfast Facebook
Number of Events 11 Likes as of 12/28/2020 2,157
Average Monthly Attendance 50 Likes as of 5/14/2021 2,187
Likes as of 5/31/22 2,277
Mixers Likes as of 12/31/22 2,508
Previous Average Attendance 60 Likes as of 5/24/23 2,975
Highest Monthly Attendance 200
Number of Events 5 Instagram
Followers as of 12/28/2020 1,550
Networking at Noon Followers as of 5/14/2021 1,638
Average Attendance 20 Followers as of 5/31/2022 1,885
Highest Monthly Attendance 25 Followers as of 12/31/22 2,104
Number of Events 8 Followers as of 5/24/23 2,231
Chambering 101 - virtual Twitter
Average Attendance 5 Followers as of 12/28/2020 1,263
Number of Events 11 Followers as of 5/14/2021 1,269
Followers as of 5/31/2022 1,282
Ribbon Cuttings Followers as of 12/31/2022 1,285
Number of Events 6 Followers as of 5/24/23 1,293
Community Connection - virtual Constant Contact
Average Attendance 25 Subscribers in Database as of 12/28/2020 6,811
Number of Events 12 Subscribers in Database as of 5/14/2021 7,421
Subscribers in Database as of 5/31/2022 6,286
Boardroom Rentals Subscribers in Database of of 12/31/2022 6,654
One-Time Rentals 2 Subscribers in Database as of 5/24/23 6390
Total Revenue - July - April 600.00$
LinkedIn
Dine Arcadia - Followers as of 6/8/2020 34
Fall 2022 Dine Arcadia Profit 16,261.42$ Followers as of 5/14/2021 60
Fall 2022 Dine Arcadia Revenue 26,951.04$ Followers as of 5/31/2022 118
Fall 2022 Dine Arcadia Expenses 10,689.62$ Followers as of 12/31/2022 141
Followers as of 5/24/23 162
Spring 2023 Dine Arcadia Profit 5,678.94$
Spring 2023 Dine Arcadia Revenue 17,249.00$ Member Count as of April 2023
Spring 2023 Dine Arcadia Expenses 11,570.06$ Classic 330
Classic Monthly 21
Golf Tournament Signature 5
Golf Tournament Profit 21,460.37$ Premium 2
Golf Tournament Revenue 50,960.00$ Connector 2
Golf Tournament Expenses 29,499.63$ Connector Monthly 1
Golfer Foursomes - (28 count)13,275.00$ Supporter
Leader 1
Arcadia StrongER Visionary 2
January - 11 count 3,080.00 Total 364
February - 7 count 1,960.00
March - 9 count 2,520.00 Retention Member Percentage
April - 3 count 840.00 As of April 2023 87.91%
New Members
Joined from 07.01.22 through 04.30.23
Classic 57
Classic - Monthly 7
Resident 1
Arcadia StrongER 30
Upgraded Foundation Level / Bundles 2
$100 for 100 days 2
Total 99
STATS - July 2022 through May 2023
Arcadia Chamber of Commerce
Balance Sheet
As of April 30, 2023
Accrual Basis Saturday, April 29, 2023 10:24 AM GMT-07:00 1/2
TOTAL
AS OF APR 30, 2023 AS OF APR 30, 2022 (PY)CHANGE % CHANGE
ASSETS
Current Assets
Bank Accounts
1-1000 Citizens Checking 9771 74,321.19 61,831.69 12,489.50 20.20 %
1-1010 Cash on Hand 1.77 1.77 0.00 0.00 %
1-1020 Reserves - FCU - 2900 100,334.06 89,017.60 11,316.46 12.71 %
1-1030 Taste Savings Account-CBB-0655 375.63 13,486.76 -13,111.13 -97.21 %
Total Bank Accounts $175,032.65 $164,337.82 $10,694.83 6.51 %
Accounts Receivable
1-1200 Accounts Receivable 500.00 65,994.00 -65,494.00 -99.24 %
Total Accounts Receivable $500.00 $65,994.00 $ -65,494.00 -99.24 %
Other Current Assets
1-1350 Atlas Receivables
Classic - Annual 35,188.00 35,188.00
Classic - Monthly 110.00 44.00 66.00 150.00 %
Classic - New 280.00 280.00
Connect & Prosper 95.00 30.00 65.00 216.67 %
Dine Arcadia 1,370.00 1,370.00
Email Blast 75.00 75.00
Golf Tournament 625.00 625.00
Installation Dinner 1,100.00 1,100.00
Mix 15.00 15.00
Networking at Noon 20.00 25.00 -5.00 -20.00 %
Rise & Shine 7,335.00 100.00 7,235.00 7,235.00 %
Taste 70.00 0.00 70.00
Total 1-1350 Atlas Receivables 46,283.00 199.00 46,084.00 23,157.79 %
1-1400 Prepaid Expenses 13,337.91 12,441.42 896.49 7.21 %
1-1420 Prepaid TofA Expenses 0.00 125.00 -125.00 -100.00 %
1-1440 Golf Tournament Expenses 3,083.41 3,083.41
Total 1-1400 Prepaid Expenses 16,421.32 12,566.42 3,854.90 30.68 %
Total Other Current Assets $62,704.32 $12,765.42 $49,938.90 391.20 %
Total Current Assets $238,236.97 $243,097.24 $ -4,860.27 -2.00 %
Fixed Assets
1-1910 Furniture & Fixtures 4,964.00 4,964.00 0.00 0.00 %
1-1920 Equipment 6,638.00 6,638.00 0.00 0.00 %
1-1930 Computer 5,165.00 5,165.00 0.00 0.00 %
1-1940 Accumulated Deprec.-16,767.00 -16,767.00 0.00 0.00 %
Total Fixed Assets $0.00 $0.00 $0.00 0.00%
TOTAL ASSETS $238,236.97 $243,097.24 $ -4,860.27 -2.00 %
Attachment No. 2
Arcadia Chamber of Commerce
Balance Sheet
As of April 30, 2023
Accrual Basis Saturday, April 29, 2023 10:24 AM GMT-07:00 2/2
TOTAL
AS OF APR 30, 2023 AS OF APR 30, 2022 (PY)CHANGE % CHANGE
LIABILITIES AND EQUITY
Liabilities
Current Liabilities
Accounts Payable
2-2000 Accounts Payable -544.07 -598.37 54.30 9.07 %
Total Accounts Payable $ -544.07 $ -598.37 $54.30 9.07 %
Other Current Liabilities
2-2100 Prepaid Revenue 15,712.00 15,791.34 -79.34 -0.50 %
2-2110 Prepaid TofA Revenue 1,170.44 725.44 445.00 61.34 %
2-2115 Prepaid Dine Arcadia Revenue 1,115.00 1,115.00
2-2120 Prepaid Installation Revenue 318.76 412.92 -94.16 -22.80 %
2-2125 Prepaid Golf Tournament Revenue 40,960.00 40,960.00
2-2160 Prepaid All Access Pass Income 25.00 25.00 0.00 0.00 %
2-2170 Prepaid Boardroom Rental 0.00 200.00 -200.00 -100.00 %
2-2180 Prepaid Rise & Shine Revenue 8,530.00 6,370.00 2,160.00 33.91 %
2-2190 Prepaid Member Dues Revenue 7,251.13 34,040.65 -26,789.52 -78.70 %
Total 2-2100 Prepaid Revenue 75,082.33 57,565.35 17,516.98 30.43 %
2-2400 Retirement Fund Payable 0.00 2,800.00 -2,800.00 -100.00 %
2-2500 Arcadia Strong Grant Funds 325.45 173.44 152.01 87.64 %
2-2550 Arcadia StrongER Program Funds 16,880.00 16,880.00
2-2600 Access Pass Liability 5,202.85 5,202.85 0.00 0.00 %
Payroll Liabilities 3,450.00 3,450.00
Total Other Current Liabilities $100,940.63 $65,741.64 $35,198.99 53.54 %
Total Current Liabilities $100,396.56 $65,143.27 $35,253.29 54.12 %
Long-Term Liabilities
2-2700 SBA Loan 24,139.00 25,000.00 -861.00 -3.44 %
Total Long-Term Liabilities $24,139.00 $25,000.00 $ -861.00 -3.44 %
Total Liabilities $124,535.56 $90,143.27 $34,392.29 38.15 %
Equity
3-3110 Retained Earnings 143,092.02 88,465.91 54,626.11 61.75 %
Net Income -29,390.61 64,488.06 -93,878.67 -145.58 %
Total Equity $113,701.41 $152,953.97 $ -39,252.56 -25.66 %
TOTAL LIABILITIES AND EQUITY $238,236.97 $243,097.24 $ -4,860.27 -2.00 %
Arcadia Chamber of Commerce
Budget vs. Actuals: 22-23 Forecast - FY23 P&L Classes
April 2023
Accrual Basis Saturday, April 29, 2023 10:27 AM GMT-07:00 1/4
TOTAL
ACTUAL BUDGET OVER BUDGET % OF BUDGET
Income
4-1000 Member Dues
4-1100 Renewing Members
4-1110 Classic Membership 6,800.00 7,530.00 -730.00 90.31 %
4-1115 Classic Monthly 482.67 548.67 -66.00 87.97 %
4-1120 Signature Membership 88.34 50.84 37.50 173.76 %
4-1130 Premium Membership 32.50 77.08 -44.58 42.16 %
4-1140 Connector Membership 145.00 70.00 75.00 207.14 %
4-1145 Connector Monthly 61.66 61.66 0.00 100.00 %
4-1160 Leader Membership 313.00 218.02 94.98 143.56 %
4-1170 Visionary Membership 1,743.33 1,743.34 -0.01 100.00 %
4-1180 Resident Members 405.00 405.00 0.00 100.00 %
Total 4-1100 Renewing Members 10,071.50 10,704.61 -633.11 94.09 %
4-1300 New Members
4-1310 Classic Member @ $280 2,324.00 5,040.00 -2,716.00 46.11 %
4-1313 Arcadia StrongER Grant Recipients 280.00 280.00
Total 4-1300 New Members 2,604.00 5,040.00 -2,436.00 51.67 %
Total 4-1000 Member Dues 12,675.50 15,744.61 -3,069.11 80.51 %
4-3000 Events
4-3100 Monthly Events
4-3110 Rise & Shine
4-3111 Rise & Shine Tickets 1,320.00 1,400.00 -80.00 94.29 %
4-3112 Upgraded Membership Portion 450.00 200.00 250.00 225.00 %
4-3113 All Access Pass Portion 12.50 12.50 0.00 100.00 %
4-3114 Rise & Shine Sponsor 950.00 650.00 300.00 146.15 %
Total 4-3110 Rise & Shine 2,732.50 2,262.50 470.00 120.77 %
4-3120 Networking at Noon
4-3121 Tickets 100.00 300.00 -200.00 33.33 %
Total 4-3120 Networking at Noon 100.00 300.00 -200.00 33.33 %
4-3170 Connect & Prosper
4-3171 Connect & Prosper Tickets -30.00 450.00 -480.00 -6.67 %
4-3172 Connect & Prosper Sponsorship 583.33 583.33 0.00 100.00 %
Total 4-3170 Connect & Prosper 553.33 1,033.33 -480.00 53.55 %
Total 4-3100 Monthly Events 3,385.83 3,595.83 -210.00 94.16 %
4-3200 Annual Events
4-3500 Dine Arcadia Event
4-3510 Dine Arcadia Ticket Income 9,144.00 8,979.00 165.00 101.84 %
4-3520 Dine Arcadia Sponsorships 6,750.00 10,900.00 -4,150.00 61.93 %
Total 4-3500 Dine Arcadia Event 15,894.00 19,879.00 -3,985.00 79.95 %
Total 4-3200 Annual Events 15,894.00 19,879.00 -3,985.00 79.95 %
Total 4-3000 Events 19,279.83 23,474.83 -4,195.00 82.13 %
Arcadia Chamber of Commerce
Budget vs. Actuals: 22-23 Forecast - FY23 P&L Classes
April 2023
Accrual Basis Saturday, April 29, 2023 10:27 AM GMT-07:00 2/4
TOTAL
ACTUAL BUDGET OVER BUDGET % OF BUDGET
4-4000 City Payments 7,339.34 7,339.33 0.01 100.00 %
4-5000 Other Income
4-5030 Certificate of Origin 50.00 -50.00
4-5060 App Advertising Income 49.50 49.50 0.00 100.00 %
4-5080 Other Income 1.99 1.99
4-5090 Email Blast Revenue -75.00 0.00 -75.00
Total 4-5000 Other Income -23.51 99.50 -123.01 -23.63 %
Total Income $39,271.16 $46,658.27 $ -7,387.11 84.17 %
Cost of Goods Sold
5-0000 Other Costs of Services - COS
5-1000 Costs of Member Dues
5-1100 Renewing Member
5-1110 Bank Charge Costs 671.05 600.00 71.05 111.84 %
Total 5-1100 Renewing Member 671.05 600.00 71.05 111.84 %
Total 5-1000 Costs of Member Dues 671.05 600.00 71.05 111.84 %
5-3000 Costs of Events
5-3100 Monthly Events
5-3110 Rise & Shine
5-3114 Location Costs 500.00 1,250.00 -750.00 40.00 %
5-3115 Entertainment Costs 150.00 150.00 0.00 100.00 %
Total 5-3110 Rise & Shine 650.00 1,400.00 -750.00 46.43 %
5-3120 Networking at Noon
5-3122 Location Costs -232.37 315.00 -547.37 -73.77 %
Total 5-3120 Networking at Noon -232.37 315.00 -547.37 -73.77 %
5-3170 Connect & Prosper
5-3171 CP Location Costs 510.00 -510.00
5-3172 CP Food Costs 117.57 117.57
Total 5-3170 Connect & Prosper 117.57 510.00 -392.43 23.05 %
Total 5-3100 Monthly Events 535.20 2,225.00 -1,689.80 24.05 %
5-3200 Annual Events
5-3500 Dine Arcadia Event
5-3525 Dine Arcadia Supplies 205.52 -205.52
5-3530 Dine Arcadia Decorations Costs 157.46 -157.46
5-3540 Dine Arcadia Bags 750.49 -750.49
5-3550 Dine Arcadia Website 352.75 -352.75
5-3560 Dine Arcadia Printing 689.06 958.55 -269.49 71.89 %
5-3570 Dine Arcadia Accounting 168.00 688.00 -520.00 24.42 %
5-5375 Dine Arcadia Location Costs 8,876.00 5,591.56 3,284.44 158.74 %
Total 5-3500 Dine Arcadia Event 9,733.06 8,704.33 1,028.73 111.82 %
Total 5-3200 Annual Events 9,733.06 8,704.33 1,028.73 111.82 %
Total 5-3000 Costs of Events 10,268.26 10,929.33 -661.07 93.95 %
Arcadia Chamber of Commerce
Budget vs. Actuals: 22-23 Forecast - FY23 P&L Classes
April 2023
Accrual Basis Saturday, April 29, 2023 10:27 AM GMT-07:00 3/4
TOTAL
ACTUAL BUDGET OVER BUDGET % OF BUDGET
Total 5-0000 Other Costs of Services - COS 10,939.31 11,529.33 -590.02 94.88 %
Total Cost of Goods Sold $10,939.31 $11,529.33 $ -590.02 94.88 %
GROSS PROFIT $28,331.85 $35,128.94 $ -6,797.09 80.65 %
Expenses
6-0000 Expenses
6-1000 Labor Expenses.
6-1100 Gross Wages - Operations 6,946.26 6,080.00 866.26 114.25 %
6-1120 Gross Wages - Officers 6,400.00 6,400.00 0.00 100.00 %
6-1300 ER Payroll Tax Expense - Operations 455.52 465.12 -9.60 97.94 %
6-1315 ER Payroll Tax Expense - Officers 189.05 489.60 -300.55 38.61 %
6-1500 Payroll Processing Fee 483.56 900.00 -416.44 53.73 %
6-1600 Health Insurance 1,000.00 1,000.00 0.00 100.00 %
6-1610 Cell Phone Reimbursement 34.50 57.00 -22.50 60.53 %
6-1620 Internet Reimbursement 25.50 49.20 -23.70 51.83 %
6-1630 Mileage Reimbursement 71.96 71.96
6-1700 Workers Comp Insurance 99.50 99.50 0.00 100.00 %
Total 6-1000 Labor Expenses.15,705.85 15,540.42 165.43 101.06 %
6-2000 Independent Contractors
6-2100 Accounting Expense 2,856.00 2,752.00 104.00 103.78 %
6-2500 Website Maintenance Expense 85.00 85.00 0.00 100.00 %
6-2600 IT Maintenance Expense 200.00 0.00 200.00
Total 6-2000 Independent Contractors 3,141.00 2,837.00 304.00 110.72 %
6-3000 Overhead Expenses
6-3100 Rent Expense 440.00 -440.00
6-3200 Utilities Expense 610.35 675.98 -65.63 90.29 %
6-3300 Repairs and Maintenance Expense 125.00 500.00 -375.00 25.00 %
6-3400 Property Taxes Expense -497.50 227.26 -724.76 -218.91 %
6-3500 Janitorial Expense 450.00 -450.00
6-3600 Insurance Expense 30.00 6.00 24.00 500.00 %
6-3610 Umbrella Policy 295.00 295.00 0.00 100.00 %
6-3620 Director & Officers 110.42 110.42 0.00 100.00 %
Total 6-3600 Insurance Expense 435.42 411.42 24.00 105.83 %
Total 6-3000 Overhead Expenses 673.27 2,704.66 -2,031.39 24.89 %
6-4000 Operational Expenses
6-4100 Bad Debts Expense 30.00 30.00
6-4101 Business 1,550.00 1,240.00 310.00 125.00 %
6-4105 Visionary Fund 56.00 150.00 -94.00 37.33 %
Total 6-4100 Bad Debts Expense 1,636.00 1,390.00 246.00 117.70 %
6-4120 Telephone / Internet / Email Expense 349.15 329.74 19.41 105.89 %
6-4130 Postage Expense 126.00 30.00 96.00 420.00 %
6-4140 Printing Expense 198.45 0.00 198.45
Arcadia Chamber of Commerce
Budget vs. Actuals: 22-23 Forecast - FY23 P&L Classes
April 2023
Accrual Basis Saturday, April 29, 2023 10:27 AM GMT-07:00 4/4
TOTAL
ACTUAL BUDGET OVER BUDGET % OF BUDGET
6-4150 Equipment Rental Expense 785.57 541.02 244.55 145.20 %
6-4160 Equipment Purchase Expense 903.57 850.96 52.61 106.18 %
6-4180 Dues and Subscriptions Expense 52.36 51.00 1.36 102.67 %
6-4190 Office Supplies Expense 58.44 200.00 -141.56 29.22 %
6-4200 Computer Software Expense 1,119.32 865.00 254.32 129.40 %
6-4205 Computer Hardware Expense 225.00 500.00 -275.00 45.00 %
6-4210 Meals and Entertainment Expense 45.28 0.00 45.28
6-4220 Community Event Expense 50.00 -50.00
6-4240 Advertising / Website Expenses 165.42 154.99 10.43 106.73 %
6-4245 Facebook / Instagram Boosts 60.00 -60.00
6-4270 Miscellaneous Expense 50.00 -50.00
Total 6-4000 Operational Expenses 5,664.56 5,072.71 591.85 111.67 %
Total 6-0000 Expenses 25,184.68 26,154.79 -970.11 96.29 %
Total Expenses $25,184.68 $26,154.79 $ -970.11 96.29 %
NET OPERATING INCOME $3,147.17 $8,974.15 $ -5,826.98 35.07 %
Other Income
7-1000 Visionary Fund Income.835.00 862.00 -27.00 96.87 %
Total Other Income $835.00 $862.00 $ -27.00 96.87 %
NET OTHER INCOME $835.00 $862.00 $ -27.00 96.87 %
NET INCOME $3,982.17 $9,836.15 $ -5,853.98 40.49 %
AGREEMENT FOR SERVICES BY AND BETWEEN THE
CITY OF ARCADIA AND ARCADIA CHAMBER OF COMMERCE
FOR FISCAL YEAR 2023-24
This Agreement for Services ("Agreement") is entered into this ______ day of
______________ 2023 by and between the Arcadia Chamber of Commerce
("Chamber"), a not-for-profit organization, and the City of Arcadia ("City"), a municipal
corporation and charter city.
RECITALS
A.The City and the Chamber have long cooperated concerning issues and projects of
mutual interest to the Arcadia civic and business community.
B.The Chamber has in the past provided, and desires and intends to provide in the
City's fiscal year ("fiscal year") 2023-2024, various services to the City, as
described hereinafter.
C.For many years, the City has, pursuant to a certain lease entered into by the City and
the Chamber (the "Lease"), provided to the Chamber at a below market lease rate
the full use of a certain City-owned building at 388 West Huntington Drive, Arcadia
("Leased Premises"), in support and recognition of the Chamber's ongoing services
to the City, and the Lease extends through November 31, 2026.
D.The City desires and intends to make payment to the Chamber in the amount of
$94,589 for certain business and economic development, marketing, civic promotion,
and similar services to be provided by the Chamber to the City during Fiscal Year
2023-2024, as set forth in Exhibit "A" attached hereto (the "Services").
E.The Chamber desires and intends to provide the Services to the City in consideration
for the City's payments and appropriation of funds as described herein.
Attachment No. 3
AGREEMENT
Now, therefore, the City and the Chamber do hereby agree that the foregoing Recitals
are true and correct and are incorporated into this Agreement, and made a part thereof
as if fully set forth herein, and further agree as follows:
A. Responsibilities of the Chamber
1. The Chamber is and shall serve as an independent organization entirely
separate from the City, and shall operate under its own bylaws as a
membership organization serving the interests of business in the greater
Arcadia area. For purposes of this Agreement, the Chamber is and in
all respects shall be deemed to be an independent contractor.
2. The Chamber shall provide to the City during Fiscal Year 2023-2024 the
Services set forth in Exhibit "A" attached hereto and incorporated herein by
reference.
3. The Chamber shall submit to the City a written progress report in December
of 2023, and again in May of 2024 describing in reasonable detail the
Chamber's performance and provision of the Services under this Agreement
for the period July 1, 2023 through the date of said reports.
B. Responsibilities of the City
1. In consideration of the provision of the Services by the Chamber to the City
during Fiscal Year 2023-2024, the City shall make (1) payment to the
Chamber of the sum of ninety-four thousand five hundred eighty-nine
($94,589), payable in equal quarterly installments, the first of which is due
on or before July 1, 2023 (the "Payment for Services") and each subsequent
payment due on or before the first date of the quarterly month.
C. Review and Inspection of Chamber Records
1. On or before September 30, 2023, the Chamber shall provide to the City a
complete and accurate financial statement of the Chamber for Fiscal Year
2022-2023 (i.e., ending June 30, 2023).
2. The City and its representatives shall have the right to review and/or audit the
records of the Chamber to verify that the Chamber is providing the Services
and making reasonable and appropriate expenditures from the Payment for
Services in furtherance of providing the Services. For this purpose, the
Chamber shall make available to the City and its representatives all records of
the Chamber to allow the accomplishment of review and audit during normal
business hours of the City, upon reasonable demand by the City.
D. Amendment
1. This Agreement may be amended by mutual written consent of the parties.
E. Termination
1. This Agreement shall be deemed to commence on July 1, 2023 and shall
extend through June 30, 2024 (the "Term"). This Agreement may be
terminated earlier by either party giving the other party written notice of
termination; provided that such notice of termination shall be given at least 180
days prior to the effective date of termination and shall be transmitted by email,
facsimile, U.S. mail, or personal delivery to the person or persons occupying
the indicated position(s) of the other party signing this Agreement. The rights,
duties, and responsibilities of the City and the Chamber shall continue for the
period between the Notice of Termination and the effective date of termination.
Any portion of the Payment for Services due and owing to the Chamber
following such notice of termination shall be prorated to cover only the period
up to the effective date of termination, and any portion of the Payment for
Services already made to the Chamber for the remainder of the period
following the effective date of termination shall be prorated and promptly
refunded to the City by the Chamber to cover the period following the effective
date of termination. Notwithstanding any provision of this Agreement to the
contrary, Section C of this Agreement entitled, "Review and Inspection of
Chamber Records" shall survive the Term and any termination of this
Agreement.
F. California Law
1. This Agreement shall be governed by the laws of the State of California.
[SIGNATURES ON NEXT PAGE]
In witness whereof, the Parties have executed this Agreement as of the date first set
forth herein above.
CHAMBER: CITY OF ARCADIA:
___________________________ ______________________________
President Dominic Lazzaretto
Arcadia Chamber of Commerce City Manager
__________________________ APPROVED AS TO FORM:
Chief Executive Officer
Arcadia Chamber of Commerce
_______________________________
City Attorney
ATTEST:
_______________________________
City Clerk
EXHIBIT "A"
SERVICES PROVIDED BY ARCADIA THE CHAMBER OF COMMERCE
TO THE CITY OF ARCADIA
Fiscal Year 2023-2024
The Chamber shall provide the following services to the City:
I. Public Relations
A. Maintain regular office hours with qualified personnel.
B. Provide accurate and timely information and market the City and business
areas to hundreds of residents and business people who walk-in, phone,
write, or e-mail the Chamber each month.
C. Prepare and maintain the monthly community calendar of civic group events.
D. Provide information on Arcadia to realtors and commercial brokers to
assist with business recruitment, business retention, and new commercial
development.
E. Prepare and make available a civic directory which lists all civic, cultural,
social, educational, and business groups, addresses, meeting dates, etc.
F. Through the Board and Committee structure (e.g., Ambassador Meetings,
Chamber Board Meetings), and Chamber functions (e.g., Business Mixers,
Networking Breakfasts, Community Connection Meetings, Citizen of the
Year, State of the City), and other various legislative gatherings and forums,
bring civic leaders and City/Agency staff together with business people and
citizens every month.
G. Maintain social media network to promote Chamber, City, and business
activities and news, including Chamber web site with calendar, Facebook,
Twitter, and any new effective technologies.
II. Business Development
A. Organize and host business expos and virtual job fairs to market Chamber
business member products and services to each other and to the community.
The City will be provided free and prominent space at these events.
B. Prepare and print (approximately every other year) a Business Directory
and City Map that includes economic and civic information on Arcadia.
Provide and distribute copies of the Directory and Map to the City,
Chamber Members, businesses and residents, local community and civic
organizations, and hotels.
C. Conduct special community and business forums, e.g., Trash/Recycling pick-
up events, or assist City to inform the community of meetings, e.g.,
community workshops on large development projects, proposed city
measures, initiatives and propositions, transportation concerns, etc.
D. Organize and host multiple Dine Arcadia Restaurant Week events throughout
the year one of which may include a modified version of the Taste of Arcadia,
which was previously held in September of each year at the LA County
Arboretum but has been on hold since the onset of the COVID-19 pandemic.
E. Assist the City during emergencies, by providing a liaison at Emergency
Operations Center; coordinate with the City EOC & Red Cross and
Emergency Centers throughout the City in the event of earthquake or
disaster; working with Chamber Emergency Business Preparedness plan
for emergencies.
F. Provide ambassadors to existing and new businesses throughout the year
to monitor concerns, assist in resolving problems with the Chamber or the
City, meet other Arcadia businesses (e.g., monthly networking I
orientation I breakfasts).
G. Work actively on business recruitment, expansion and retention efforts
throughout the City.
H. Organize and publicize seminars and training sessions for merchants and
business members under SBA, SCORE, SGVEP, Foothill Workforce
Investment Board, Women at Work, and other governmental and educational
programs.
I. Continue to work with Downtown Arcadia Improvement Association on the
downtown community benefits district, district marketing efforts, and events.
J. As needed or requested by the City, conduct membership survey on general
business topics, e.g., parking, ride-share, recycling, signage, etc. to inform
the City of business concerns
K. Work with other business areas on Live Oak Avenue, Duarte Road, Baldwin
Avenue, Foothill Boulevard, Peck Road/Lower Azusa, and other sectors to
initiate regular events and marketing.
L. Continue to develop new media marketing opportunities for business
members through the Chamber.
Ill. Government/Legislative
A. Through the monthly Community Connection meetings, provide business
information to Chamber members and serve as a forum for City, County,
State and Federal interrelationships and dialogue.
B. Review and recommend proposed business legislation and concerns to
City.
C. Organize and hold the annual “State of the City” event each year.