Loading...
HomeMy WebLinkAboutItem 12f - Official Parking Enforcement Services STAFF REPORT POLICE DEPARTMENT DATE: June 16, 2026 TO: Honorable Mayor and City Council FROM: Roy Nakamura, Chief of Police By: Amber Abeyta, Management Analyst SUBJECT: PROFESSIONAL SERVICES AGREEMENT WITH INTER-CON SECURITY FOR OFFICIAL PARKING ENFORCEMENT SERVICES FOR A THREE-YEAR PERIOD BEGINNING JULY 1, 2026, THROUGH JUNE 30, 2029, WITH THE OPTION OF THREE, ONE-YEAR RENEWALS, IN AN AMOUNT NOT TO EXCEED $937,596 FOR THE INITIAL THREE-YEAR PERIOD CEQA: Not a Project Recommendation: Approve SUMMARY The Professional Services Agreement (“Agreement”) with Inter-Con Security (“Inter- Con”) for Official Parking Enforcement Services expires on June 30, 2026. It is recommended that the City Council approve, authorize, and direct the City Manager to execute a Professional Services Agreement with Inter-Con Security for official parking enforcement services for a three-year period, beginning July 1, 2026, through June 30, 2029, with the option of three one-year renewals, in an amount not to exceed $937,596 for the initial three-year period. It is further recommended that the City Council delegate the authority to approve future renewals under this agreement to the City Manager, without returning to the City Council for approval, provided that any financial increases remain within recognized inflationary levels. BACKGROUND Cities utilize parking enforcement to enhance public safety, traffic flow, and assist with distributing limited parking resources to a variety of users. The Arcadia Municipal Code also prohibits parking on public streets between the hours of 2:30 Official Parking Enforcement Services PSA June 16, 2026 Page 2 of 4 a.m. and 5:30 a.m. These restrictions were enacted to increase safety and security, as well as enhance the City’s aesthetics. Inter-Con has been the City’s parking enforcement services provider since 2007. For the past 19 years, Inter-Con has been responsible for providing overnight parking, daytime street sweeping, and general parking enforcement throughout the City. Even though Inter-Con’s performance has been positive, a Request for Proposals (“RFP”) was issued in April 2026 to comply with the City’s purchasing policy, which requires an evaluation of contracts through a formal bid process at least every six years, to ensure the City is receiving the most efficient and effective services. DISCUSSION A Notice Inviting Proposals was published on the City’s website, and Inter-Con was the sole proposer. Another company, LAZ Parking, expressed interest in submitting a proposal; however, they ultimately did not provide one for undisclosed reasons. Inter-Con is a San Gabriel Valley based company, with its headquarters located 7.6 miles from the City. Inter-Con has over 52 years of experience in providing customized security and parking enforcement solutions for federal, state, and local governments. Inter-Con has maintained a good relationship with the Arcadia Police Department and is the only local firm that provides parking enforcement services to our area. Other cities that have contracted with Inter-Con for parking enforcement services include the Cities of Alhambra, Pasadena, La Verne, Glendora, and Covina. The new Agreement (Attachment No. 2) for parking enforcement services covers a three-year term, with the option of three additional one-year renewals, beginning July 1, 2026. The cost for the initial three-year term totals $937,595.52 A breakdown of the annual cost is provided below. The specific costs are outlined in Attachment No. 1. Year 1 Fiscal Year 2026-27 Year 2 Fiscal Year 2027-28 Year 3 Fiscal Year 2028-29 $284,631.68 $311,672.64 $341,291.20 The total cost of $284,631.68 for Year 1 represents an increase of 2.44% compared to last year’s contract amount of $277,842. An increase of 9.5% will occur in Years 2 Official Parking Enforcement Services PSA June 16, 2026 Page 3 of 4 and 3 as well. The increase is necessary to sustain the program over the new contract period. Most notably, Inter-Con replaced one vehicle (as the agreement mandates the provision of vehicles for this service) and must also account for the replacement cost of a second vehicle during the upcoming contract term. Additionally, non-wage operating costs that include fuel and vehicle-related expenses remain volatile and must be reasonably estimated over the contract period. It’s important to highlight that parking enforcement services are a significant revenue source. Over the past three years, the parking enforcement program generated $1.52 million in parking citation revenue. There was a decrease in revenue collected during Fiscal Year 2025-26, attributed to a parking permit exemption following the Eaton Fire that occurred in January 2025. However, for FY 2026-27, revenue is anticipated to return to the average collection of approximately $500,000. Inter-Con has performed well in Arcadia for the past six years, satisfying all contract terms. Furthermore, they have submitted the only responsive proposal. Therefore, it is recommended that the City continue utilizing their services for a new three-year term, with the option of three one-year renewals. ENVIRONMENTAL ANALYSIS The proposed action does not constitute a project under the California Environmental Quality Act (“CEQA”), based on Section 15061(b)(3) of the CEQA Guidelines, as it can be seen with certainty that it will have no impact on the environment. FISCAL IMPACT Sufficient funds in the amount of $284,632 for the first year of the Agreement have been allocated in the Fiscal Year 2026-27 General Fund Operating Budget. If approved, future years will be budgeted accordingly in the Department’s Operating Budget. RECOMMENDATION It is recommended that the City Council determine that this action does not constitute a project under the California Environmental Quality Act (“CEQA”); and Official Parking Enforcement Services PSA June 16, 2026 Page 4 of 4 approve, authorize, and direct the City Manager to execute a Professional Services Agreement with Inter-Con Security for official parking enforcement services for a three-year period beginning July 1, 2026, through June 30, 2029, with the option of three, one-year renewals, in an amount not to exceed $937,596 for the initial three- year period. It is further recommended that the City Council delegate the authority to approve future renewals under this agreement to the City Manager, without returning to the City Council for approval, provided that any financial increases remain within recognized inflationary levels. Attachment No. 1: Official Parking Enforcement Services Proposed Billable Costs Attachment No. 2: Proposed Services Agreement Company Name:Inter-Con Security Systems, Inc. Year 1 Weekly Job Duties Labor Rate Number of Staff Mon.Tues. Wed.Thurs. Fri. Sat. Sun. Total Hours per Week Hourly Billing Rate (Regular) Weekly Cost Annual Cost Parking Enforcement & Supervision $ 23.00 1 88888 40 2080 $ 39.18 $ 1,567.20 $ 81,494.40 Parking Enforcement & Supervision $ 26.50 -00 $ 45.14 $- $ - Parking Enforcement $ 24.50 2 16 16 16 16 16 80 4160 $ 42.20 $ 3,376.00 $ 175,552.00 Parking Enforcement $ 29.50 1 4 4 8 416 $ 50.08 $ 400.64 $ 20,833.28 3 1616161616 4 4 128 6656 $ - $ 5,343.84 $ 277,879.68 $ 6,752.00 $ 284,631.68 Year 2 Weekly Job Duties Labor Rate Number of Staff Mon.Tues. Wed.Thurs. Fri. Sat. Sun. Total Hours per Week Hourly Billing Rate (Regular) Weekly Cost Annual Cost Parking Enforcement & Supervision $ 23.75 1 88888 40 2080 $ 42.90 $ 1,716.00 $ 89,232.00 Parking Enforcement & Supervision $ 27.25 -00 $ 49.43 $- $ - Parking Enforcement $ 25.25 2 16 16 16 16 16 80 4160 $ 46.21 $ 3,696.80 $ 192,233.60 Parking Enforcement $ 30.25 1 4 4 8 416 $ 54.84 $ 438.72 $ 22,813.44 3 1616161616 4 4 128 6656 $ - $ 5,851.52 $ 304,279.04 $ 7,393.60 $ 311,672.64 Year 3 Weekly Job Duties Labor Rate Number of Staff Mon.Tues. Wed.Thurs. Fri. Sat. Sun. Total Hours per Week Hourly Billing Rate (Regular) Weekly Cost Annual Cost Parking Enforcement & Supervision $ 24.50 1 88888 40 2080 $ 46.98 $ 1,879.20 $ 97,718.40 Parking Enforcement & Supervision $ 28.00 -00 $ 54.13 $- $ - Parking Enforcement $ 26.00 2 16 16 16 16 16 80 4160 $ 50.60 $ 4,048.00 $ 210,496.00 Parking Enforcement $ 31.00 1 4 4 8 416 $ 60.05 $ 480.40 $ 24,980.80 3 1616161616 4 4 128 6656 $ - $ 6,407.60 $ 333,195.20 $ 8,096.00 $ 341,291.20 $ 937,595.52 Contingencies (percentage to be determined by Contractor) Annual Amount Not to Exceed Grand Total 3-Year Cost Prepared by:Danny Chung Name: Danny Chung Title: Junior Pricing Analyst Senior Parking Enforcement (Day) Senior Parking Enforcement (Grave) Parking Enforcement (Grave) Parking Enforcement Weekend (Grave) Total Contingencies (percentage to be determined by Contractor) Annual Amount Not to Exceed Daily Service Hours Total Annual Hours (52 weeks) Post Coverage Positions Classification Senior Parking Enforcement (Day) Senior Parking Enforcement (Grave) Parking Enforcement (Grave) Parking Enforcement Weekend (Grave) Total Contingencies (percentage to be determined by Contractor) Annual Amount Not to Exceed Daily Service Hours Total Annual Hours (52 weeks) Post Coverage Positions Classification Senior Parking Enforcement (Day) Senior Parking Enforcement (Grave) Parking Enforcement (Grave) Parking Enforcement Weekend (Grave) Total City of Arcadia Request for Proposal - Official Parking Enforcement Services (OPES) Offical Parking Enforcement Services Proposed Billable Costs Daily Service Hours Total Annual Hours (52 weeks) Post Coverage Positions Classification $ttachment No.  1 Updated Feb. 2020 AGREEMENT NOW, THEREFORE, IT IS AGREED AS FOLLOWS: 1. Services. Consultant shall provide the City with the services described in the Scope of Services attached hereto as Exhibit “A.” 2. Compensation. a. Subject to paragraph 2(b) below, the City shall pay for such services in accordance with the Schedule of Charges set forth in Exhibit “B.” b. In no event except for the terms outlined in Exhibit “B” shall the total amount paid for services rendered by Consultant under this Agreement exceed the sum of nine hundred thirty-seven, five hundred ninety-six dollars and zero cents [$937,596] for the initial three year term. This amount is to cover all printing and related costs, and the City will not pay any additional fees for printing expenses. Periodic payments shall be made within $ttachment No. CITY OF ARCADIA PROFESSIONAL SERVICES AGREEMENT REGARDING OFFICIAL PARKING ENFORCEMENT SERVICES This Agreement is made and entered into as of ________________, 20____ by and between the City of Arcadia, a municipal corporation organized and operating under the laws of the State of California with its principal place of business at 240 West Huntington Drive, Arcadia, California 91066 (“City”), and Inter-Con Security, a corporation with its principal place of business at 210 South De Lacey Avenue, Pasadena, CA 91105 (hereinafter referred to as “Consultant”). City and Consultant are sometimes individually referred to as “Party” and collectively as “Parties” in this Agreement. RECITALS A. City is a public agency of the State of California and is in need of professional services for the following project: Official Parking Enforcement Services (hereinafter referred to as “the Project”). B. Consultant is duly licensed and has the necessary qualifications to provide such services. C. The Parties desire by this Agreement to establish the terms for City to retain Consultant to provide the services described herein. 2 Updated Feb. 2020 30 days of receipt of an invoice which includes a detailed description of the work performed. Payments to Consultant for work performed will be made on a monthly billing basis. 3. Additional Work. If changes in the work seem merited by Consultant or the City, and informal consultations with the other party indicate that a change is warranted, it shall be processed in the following manner: a letter outlining the changes shall be forwarded to the City by Consultant with a statement of estimated changes in fee or time schedule. An amendment to this Agreement shall be prepared by the City and executed by both Parties before performance of such services, or the City will not be required to pay for the changes in the scope of work. Such amendment shall not render ineffective or invalidate unaffected portions of this Agreement. 4. Maintenance of Records. Books, documents, papers, accounting records, and other evidence pertaining to costs incurred shall be maintained by Consultant and made available at all reasonable times during the contract period and for four (4) years from the date of final payment under the contract for inspection by City. 5. Term. The term of this Agreement shall be from July 1, 2026, to June 30, 2029, with the option of three, one-year renewals unless earlier terminated as provided herein. The Parties may, by mutual, written consent, extend the term of this Agreement if necessary to complete the Project. Consultant shall perform its services in a prompt and timely manner within the term of this Agreement and shall commence performance upon receipt of written notice from the City to proceed (“Notice to Proceed”). The Notice to Proceed shall set forth the date of commencement of work. 6. Delays in Performance. a. Neither City nor Consultant shall be considered in default of this Agreement for delays in performance caused by circumstances beyond the reasonable control of the non-performing party. For purposes of this Agreement, such circumstances include but are not limited to, abnormal weather conditions; floods; earthquakes; fire; epidemics; war; riots and other civil disturbances; strikes, lockouts, work slowdowns, and other labor disturbances; sabotage or judicial restraint. b. Should such circumstances occur, the non-performing party shall, within a reasonable time of being prevented from performing, give written notice to the other party describing the circumstances preventing continued performance and the efforts being made to resume performance of this Agreement. 3 Updated Feb. 2020 7. Compliance with Law. a. Consultant shall comply with all applicable laws, ordinances, codes and regulations of the federal, state and local government, including Cal/OSHA requirements. b. If required, Consultant shall assist the City, as requested, in obtaining and maintaining all permits required of Consultant by federal, state and local regulatory agencies. c. If applicable, Consultant is responsible for all costs of clean up and/ or removal of hazardous and toxic substances spilled as a result of his or her services or operations performed under this Agreement. 8. Standard of Care Consultant’s services will be performed in accordance with generally accepted professional practices and principles and in a manner consistent with the level of care and skill ordinarily exercised by members of the profession currently practicing under similar conditions. 9. Assignment and Subconsultant Consultant shall not assign, sublet, or transfer this Agreement or any rights under or interest in this Agreement without the written consent of the City, which may be withheld for any reason. Any attempt to so assign or so transfer without such consent shall be void and without legal effect and shall constitute grounds for termination. Subcontracts, if any, shall contain a provision making them subject to all provisions stipulated in this Agreement. Nothing contained herein shall prevent Consultant from employing independent associates, and subconsultants as Consultant may deem appropriate to assist in the performance of services hereunder. 10. Independent Contractor Consultant is retained as an independent contractor and is not an employee of City. No employee or agent of Consultant shall become an employee of City. The work to be performed shall be in accordance with the work described in this Agreement, subject to such directions and amendments from City as herein provided. 11. Insurance. Consultant shall not commence work for the City until it has provided evidence satisfactory to the City it has secured all insurance required under this section. In addition, Consultant shall not allow any subcontractor to commence work on any subcontract until it has secured all insurance required under this section. a. Commercial General Liability 4 Updated Feb. 2020 (i) The Consultant shall take out and maintain, during the performance of all work under this Agreement, in amounts not less than specified herein, Commercial General Liability Insurance, in a form and with insurance companies acceptable to the City. (ii) Coverage for Commercial General Liability insurance shall be at least as broad as the following: (1) Insurance Services Office Commercial General Liability coverage (Occurrence Form CG 00 01) or exact equivalent. (iii) Commercial General Liability Insurance must include coverage for the following: (1) Bodily Injury and Property Damage (2) Personal Injury/Advertising Injury (3) Premises/Operations Liability (4) Products/Completed Operations Liability Consultant shall procure and submit evidence of insurance for at least five (5) years from the time that all work under this Agreement is completed. (5) Aggregate Limits that Apply per Project (6) Explosion, Collapse and Underground (UCX) exclusion deleted (7) Contractual Liability with respect to this Agreement (8) Property Damage (9) Independent Consultants Coverage (iv) The policy shall contain no endorsements or provisions limiting coverage for (1) contractual liability; (2) cross liability exclusion for claims or suits by one insured against another; (3) products/completed operations liability; or (4) contain any other exclusion contrary to the Agreement. (v) The policy shall give City, its officials, officers, employees, agents and City designated volunteers additional insured status using ISO endorsement forms CG 20 10 10 01 and 20 37 10 01, or endorsements providing the exact same coverage. Consultant may provide blanket endorsements to meet the Additional Insured requirement in this written contract. However, all subcontractors’ endorsements shall specifically name the City, its elected officials, officers, employees, volunteers, boards, agents, and representatives as additional insureds and blanket endorsements are not acceptable. (vi) The general liability program may utilize either deductibles or provide coverage excess of a self-insured retention, subject to written approval by the City, and provided that such deductibles shall not apply to the City as an additional insured. 5 Updated Feb. 2020 b. Automobile Liability (i) At all times during the performance of the work under this Agreement, the Consultant shall maintain Automobile Liability Insurance for bodily injury and property damage including coverage for owned, non-owned and hired vehicles, in a form and with insurance companies acceptable to the City. (ii) Coverage for automobile liability insurance shall be at least as broad as Insurance Services Office Form Number CA 00 01 covering automobile liability (Coverage Symbol 1, any auto). (iii) The policy shall give City, its officials, officers, employees, agents and City designated volunteers additional insured status. Consultant may provide blanket endorsements to meet the Additional Insured requirement in this written contract. However, all subcontractors’ endorsements shall specifically name the City, its elected officials, officers, employees, volunteers, boards, agents, and representatives as additional insureds and blanket endorsements are not acceptable. (iv) Subject to written approval by the City, the automobile liability program may utilize deductibles, provided that such deductibles shall not apply to the City as an additional insured, but not a self-insured retention. c. Workers’ Compensation/Employer’s Liability (i) Consultant certifies that he/she is aware of the provisions of Section 3700 of the California Labor Code which requires every employer to be insured against liability for workers’ compensation or to undertake self-insurance in accordance with the provisions of that code, and he/she will comply with such provisions before commencing work under this Agreement. (ii) To the extent Consultant has employees at any time during the term of this Agreement, at all times during the performance of the work under this Agreement, the Consultant shall maintain full compensation insurance for all persons employed directly by him/her to carry out the work contemplated under this Agreement, all in accordance with the “Workers’ Compensation and Insurance Act,” Division IV of the Labor Code of the State of California and any acts amendatory thereof, and Employer’s Liability Coverage in amounts indicated herein. Consultant shall require all subconsultants to obtain and maintain, for the period required by this Agreement, workers’ compensation coverage of the same type and limits as specified in this section. d. Professional Liability (Errors and Omissions) At all times during the performance of the work under this Agreement the Consultant shall maintain professional liability or Errors and Omissions insurance appropriate to its 6 Updated Feb. 2020 profession, in a form and with insurance companies acceptable to the City and in an amount indicated herein. This insurance shall be endorsed to include contractual liability applicable to this Agreement and shall be written on a policy form coverage specifically designed to protect against acts, errors or omissions of the Consultant. “Covered Professional Services” as designated in the policy must specifically include work performed under this Agreement. The policy must “pay on behalf of” the insured and must include a provision establishing the insurer's duty to defend. e. Minimum Policy Limits Required (i) The following insurance limits are required for the Agreement: Combined Single Limit Commercial General Liability $1,000,000 per occurrence/ $2,000,000 aggregate for bodily injury, personal injury, and property damage Automobile Liability $1,000,000 per occurrence for bodily injury and property damage Employer’s Liability $1,000,000 per occurrence Professional Liability $1,000,000 per claim and aggregate (errors and omissions) (ii) Defense costs shall be payable in addition to the limits. (iii) Requirements of specific coverage or limits contained in this section are not intended as a limitation on coverage, limits, or other requirement, or a waiver of any coverage normally provided by any insurance. Any available coverage shall be provided to the parties required to be named as Additional Insured pursuant to this Agreement. f. Evidence Required Prior to execution of the Agreement, the Consultant shall file with the City evidence of insurance from an insurer or insurers certifying to the coverage of all insurance required herein. Such evidence shall include original copies of the ISO CG 00 01 (or insurer’s equivalent) signed by the insurer’s representative and Certificate of Insurance (Acord Form 25-S or equivalent), together with required endorsements. All evidence of insurance shall be signed by a properly authorized officer, agent, or qualified representative of the insurer and shall certify the names of the insured, any additional insureds, where appropriate, the type and amount of the insurance, the location and operations to which the insurance applies, and the expiration date of such insurance. 7 Updated Feb. 2020 g. Policy Provisions Required (i) Consultant shall provide the City at least thirty (30) days prior written notice of cancellation of any policy required by this Agreement, except that the Consultant shall provide at least ten (10) days prior written notice of cancellation of any such policy due to non-payment of premium. If any of the required coverage is cancelled or expires during the term of this Agreement, the Consultant shall deliver renewal certificate(s) including the General Liability Additional Insured Endorsement to the City at least ten (10) days prior to the effective date of cancellation or expiration. Consultant may provide blanket endorsements to meet the Additional Insured requirement in this written contract. However, all subcontractors’ endorsements shall specifically name the City, its elected officials, officers, employees, volunteers, boards, agents, and representatives as additional insureds and blanket endorsements are not acceptable. (ii) The Commercial General Liability Policy and Automobile Policy shall each contain a provision stating that Consultant’s policy is primary insurance and that any insurance, self-insurance or other coverage maintained by the City or any named insureds shall not be called upon to contribute to any loss. (iii) The retroactive date (if any) of each policy is to be no later than the effective date of this Agreement. Consultant shall maintain such coverage continuously for a period of at least three years after the completion of the work under this Agreement. Consultant shall purchase a one (1) year extended reporting period A) if the retroactive date is advanced past the effective date of this Agreement; B) if the policy is cancelled or not renewed; or C) if the policy is replaced by another claims-made policy with a retroactive date subsequent to the effective date of this Agreement. (iv) All required insurance coverages, except for the professional liability coverage, shall contain or be endorsed to waiver of subrogation in favor of the City, its officials, officers, employees, agents, and volunteers or shall specifically allow Consultant or others providing insurance evidence in compliance with these specifications to waive their right of recovery prior to a loss. Consultant hereby waives its own right of recovery against City, and shall require similar written express waivers and insurance clauses from each of its subconsultants. (v) The limits set forth herein shall apply separately to each insured against whom claims are made or suits are brought, except with respect to the limits of liability. Further the limits set forth herein shall not be construed to relieve the Consultant from liability in excess of such coverage, nor shall it limit the Consultant’s indemnification obligations to the City and shall not preclude the City from taking such other actions available to the City under other provisions of the Agreement or law. h. Qualifying Insurers 8 Updated Feb. 2020 (i) All policies required shall be issued by acceptable insurance companies, as determined by the City, which satisfy the following minimum requirements: (1) Each such policy shall be from a company or companies with a current A.M. Best's rating of no less than A:VII and admitted to transact in the business of insurance in the State of California, or otherwise allowed to place insurance through surplus line brokers under applicable provisions of the California Insurance Code or any federal law. i. Additional Insurance Provisions (i) The foregoing requirements as to the types and limits of insurance coverage to be maintained by Consultant, and any approval of said insurance by the City, is not intended to and shall not in any manner limit or qualify the liabilities and obligations otherwise assumed by the Consultant pursuant to this Agreement, including but not limited to, the provisions concerning indemnification. (ii) If at any time during the life of the Agreement, any policy of insurance required under this Agreement does not comply with these specifications or is canceled and not replaced, City has the right but not the duty to obtain the insurance it deems necessary and any premium paid by City will be promptly reimbursed by Consultant or City will withhold amounts sufficient to pay premium from Consultant payments. In the alternative, City may cancel this Agreement. (iii) The City may require the Consultant to provide complete copies of all insurance policies in effect for the duration of the Project. (iv) Neither the City nor any of its officials, officers, employees, agents or volunteers shall be personally responsible for any liability arising under or by virtue of this Agreement. j. Subconsultant Insurance Requirements. Consultant shall not allow any subcontractors or subconsultants to commence work on any subcontract until they have provided evidence satisfactory to the City that they have secured all insurance required under this section. Policies of commercial general liability insurance provided by such subcontractors or subconsultants shall be endorsed to name the City as an additional insured using ISO form CG 20 38 04 13 or an endorsement providing the exact same coverage. All subcontractors’ endorsements shall specifically name the City, its elected officials, officers, employees, volunteers, boards, agents, and representatives as additional insureds and blanket endorsements are not acceptable. If requested by Consultant, City may approve different scopes or minimum limits of insurance for particular subcontractors or subconsultants. 12. Indemnification. 9 Updated Feb. 2020 a. To the fullest extent permitted by law, Consultant shall defend (with counsel of City’s choosing), indemnify and hold the City, its officials, officers, employees, volunteers, and agents free and harmless from any and all claims, demands, causes of action, costs, expenses, liability, loss, damage or injury of any kind, in law or equity, to property or persons, including wrongful death, in any manner arising out of, pertaining to, or incident to any acts, errors or omissions, or willful misconduct of Consultant, its officials, officers, employees, subcontractors, consultants or agents in connection with the performance of the Consultant’s services, the Project or this Agreement, including without limitation the payment of all damages, expert witness fees and attorney’s fees and other related costs and expenses. Consultant's obligation to indemnify shall not be restricted to insurance proceeds, if any, received by Consultant, the City, its officials, officers, employees, agents, or volunteers. b. To the extent required by Civil Code section 2782.8, which is fully incorporated herein, Consultant’s obligations under the above indemnity shall be limited to claims that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of the Consultant, but shall not otherwise be reduced. If Consultant’s obligations to defend, indemnify, and/or hold harmless arise out of Consultant’s performance of “design professional services” (as that term is defined under Civil Code section 2782.8), then upon Consultant obtaining a final adjudication that liability under a claim is caused by the comparative active negligence or willful misconduct of the City, Consultant’s obligations shall be reduced in proportion to the established comparative liability of the City and shall not exceed the Consultant’s proportionate percentage of fault. 13. California Labor Code Requirements. a. Consultant is aware of the requirements of California Labor Code Sections 1720 et seq. and 1770 et seq., which require the payment of prevailing wage rates and the performance of other requirements on certain “public works” and “maintenance” projects (“Prevailing Wage Laws”). If the services are being performed as part of an applicable “public works” or “maintenance” project, as defined by the Prevailing Wage Laws, and if the total compensation is $15,000 or more for maintenance or $25,000 or more for construction, alteration, demolition, installation, or repair, Consultant agrees to fully comply with such Prevailing Wage Laws. Consultant shall defend, indemnify and hold the City, its officials, officers, employees and agents free and harmless from any claims, liabilities, costs, penalties or interest arising out of any failure or alleged failure to comply with the Prevailing Wage Laws. It shall be mandatory upon the Consultant and all subconsultants to comply with all California Labor Code provisions, which include but are not limited to prevailing wages (Labor Code Sections 1771, 1774 and 1775), employment of apprentices (Labor Code Section 1777.5), certified payroll records (Labor Code Sections 1771.4 and 1776), hours of labor (Labor Code Sections 1813 and 1815) and debarment of contractors and subcontractors (Labor Code Section 1777.1). 10 Updated Feb. 2020 b. If the services are being performed as part of an applicable “public works” or “maintenance” project and if the total compensation is $15,000 or more for maintenance or $25,000 or more for construction, alteration, demolition, installation, or repair, then pursuant to Labor Code Sections 1725.5 and 1771.1, the Consultant and all subconsultants performing such services must be registered with the Department of Industrial Relations. Consultant shall maintain registration for the duration of the Project and require the same of any subconsultants, as applicable. This Project may also be subject to compliance monitoring and enforcement by the Department of Industrial Relations. It shall be Consultant’s sole responsibility to comply with all applicable registration and labor compliance requirements. c. This Agreement may also be subject to compliance monitoring and enforcement by the Department of Industrial Relations. It shall be Consultant’s sole responsibility to comply with all applicable registration and labor compliance requirements. Any stop orders issued by the Department of Industrial Relations against Consultant or any subcontractor that affect Consultant’s performance of services, including any delay, shall be Consultant’s sole responsibility. Any delay arising out of or resulting from such stop orders shall be considered Consultant caused delay and shall not be compensable by the City. Consultant shall defend, indemnify and hold the City, its officials, officers, employees and agents free and harmless from any claim or liability arising out of stop orders issued by the Department of Industrial Relations against Consultant or any subcontractor. 14. Verification of Employment Eligibility. By executing this Agreement, Consultant verifies that it fully complies with all requirements and restrictions of state and federal law respecting the employment of undocumented aliens, including, but not limited to, the Immigration Reform and Control Act of 1986, as may be amended from time to time, and shall require all subconsultants and sub- subconsultants to comply with the same. re deemed to be a part of this Agreement. 15. Laws and Venue. This Agreement shall be interpreted in accordance with the laws of the State of California. If any action is brought to interpret or enforce any term of this Agreement, the action shall be brought in a state or federal court situated in the County of Los Angeles, State of California. 16. Termination or Abandonment a. City has the right to terminate or abandon any portion or all of the work under this Agreement by giving ten (10) calendar days written notice to Consultant. In such event, City shall be immediately given title and possession to all original field notes, drawings and specifications, written reports and other documents produced or developed for that 11 Updated Feb. 2020 portion of the work completed and/or being abandoned. City shall pay Consultant the reasonable value of services rendered for any portion of the work completed prior to termination. If said termination occurs prior to completion of any task for the Project for which a payment request has not been received, the charge for services performed during such task shall be the reasonable value of such services, based on an amount mutually agreed to by City and Consultant of the portion of such task completed but not paid prior to said termination. City shall not be liable for any costs other than the charges or portions thereof which are specified herein. Consultant shall not be entitled to payment for unperformed services, and shall not be entitled to damages or compensation for termination of work. b. Consultant may terminate its obligation to provide further services under this Agreement upon thirty (30) calendar days’ written notice to City only in the event of substantial failure by City to perform in accordance with the terms of this Agreement through no fault of Consultant. 18 Documents. Except as otherwise provided in “Termination or Abandonment,” above, all original field notes, written reports, Drawings and Specifications and other documents, produced or developed for the Project shall, upon payment in full for the services described in this Agreement, be furnished to and become the property of the City. 19. Organization Consultant shall assign John Campbell, SVP, as Project Manager. The Project Manager shall not be removed from the Project or reassigned without the prior written consent of the City. 20. Limitation of Agreement. This Agreement is limited to and includes only the work included in the Project described above. 21. Notice Any notice or instrument required to be given or delivered by this Agreement may be given or delivered by depositing the same in any United States Post Office, certified mail, return receipt requested, postage prepaid, addressed to: CITY: City of Arcadia 240 West Huntington Drive Arcadia, CA 91066 CONSULTANT: Inter-Con Security 210 South De Lacey Avenue Pasadena, CA 91105 12 Updated Feb. 2020 Attn: Captain Kollin Cieadlo, Arcadia Police Department Attn: John Campbell, SVP and shall be effective upon receipt thereof. 22. Third Party Rights Nothing in this Agreement shall be construed to give any rights or benefits to anyone other than the City and the Consultant. 23. Equal Opportunity Employment. Consultant represents that it is an equal opportunity employer and that it shall not discriminate against any employee or applicant for employment because of race, religion, color, national origin, ancestry, sex, age or other interests protected by the State or Federal Constitutions. Such non-discrimination shall include, but not be limited to, all activities related to initial employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff or termination. 24. Entire Agreement This Agreement, with its exhibits, represents the entire understanding of City and Consultant as to those matters contained herein, and supersedes and cancels any prior or contemporaneous oral or written understanding, promises or representations with respect to those matters covered hereunder. Each party acknowledges that no representations, inducements, promises or agreements have been made by any person which are not incorporated herein, and that any other agreements shall be void. This Agreement may not be modified or altered except in writing signed by both Parties hereto. This is an integrated Agreement. 25. Severability The unenforceability, invalidity or illegality of any provision(s) of this Agreement shall not render the provisions unenforceable, invalid or illegal. 26. Successors and Assigns This Agreement shall be binding upon and shall inure to the benefit of the successors in interest, executors, administrators and assigns of each party to this Agreement. However, Consultant shall not assign or transfer by operation of law or otherwise any or all of its rights, burdens, duties or obligations without the prior written consent of City. Any attempted assignment without such consent shall be invalid and void. 27. Non-Waiver 13 Updated Feb. 2020 None of the provisions of this Agreement shall be considered waived by either party, unless such waiver is specifically specified in writing. 28. Time of Essence Time is of the essence for each and every provision of this Agreement. 29. City’s Right to Employ Other Consultants City reserves its right to employ other consultants, including engineers, in connection with this Project or other projects. 30. Prohibited Interests Consultant maintains and warrants that it has not employed nor retained any company or person, other than a bona fide employee working solely for Consultant, to solicit or secure this Agreement. Further, Consultant warrants that it has not paid nor has it agreed to pay any company or person, other than a bona fide employee working solely for Consultant, any fee, commission, percentage, brokerage fee, gift or other consideration contingent upon or resulting from the award or making of this Agreement. For breach or violation of this warranty, City shall have the right to rescind this Agreement without liability. For the term of this Agreement, no director, official, officer or employee of City, during the term of his or her service with City, shall have any direct interest in this Agreement, or obtain any present or anticipated material benefit arising therefrom. [SIGNATURES ON FOLLOWING PAGE] 14 Updated Feb. 2020 SIGNATURE PAGE FOR PROFESSIONAL SERVICES AGREEMENT BETWEEN THE CITY OF ARCADIA AND INTER-CON SECURITY IN WITNESS WHEREOF, the Parties have executed this Agreement as of the date first written above. CITY OF ARCADIA INTER-CON SECURITY By: By: Dominic Lazzaretto Thomas Rath City Manager Assistant General Counsel Date: Date: By: ATTEST: Robert Ray General Counsel By: Date: City Clerk APPROVED AS TO FORM CONCUR: By: Michael J. Maurer Roy Nakamura City Attorney Chief of Police 15 Updated Feb. 2020 EXHIBIT A Scope of Services Consultant shall provide parking enforcement services according to the following minimum specificatons: Regular Duty. 1. Patrol City streets, City facilities, recreational areas, and any private locations via motor vehicles, bicycles, or on foot, designated routes and staggered-time schedules, with primary responsibility of enforcing City, State, and Federal parking laws and regulations, and perform duties as directed by a police supervisor. 2. If bicycle patrol was necessary at some point during the term of the Agreement, it is the responsibility of the Contractor to furnish and maintain bicycles for use by Contract employees. Bicycles shall be considered an add-on cost, and the Agreement cost will be adjusted if the City ever requests this service 3. Issue parking citations for vehicles in violation of City, State, and Federal parking laws and services. Both the California Vehicle Code (CVC) and the Arcadia Municipal Code (AMC) will be used as the basis for issuing citations in the City. 2. Assist with the enforcement of private property parking regulations, enforcement of regulations in parking facilities, and assisting with public service (as needed). 3. Provide customer service as needed to give directions, information, phone numbers, etc. 4. Participate in any hearing processes or subsequent process involving a contested or challenged parking citation or incident involving assigned parking enforcement representatives. 5. Scofflaw Detail. Locate and report to designated City staff vehicles that are subject to being impounded or immobilized as a result of the vehicles having a specified number of delinquent parking citations and/or for any other vehicle subject to towing under the vehicle code or local ordinances. 6. Related Activities. Report to designated City staff any unlawful act of any condition or deficiency which may pose a hazard or danger to the general public. 16 Updated Feb. 2020 Personnel Selection. Contractor is wholly responsible for the supervision of contract employees and administration of the Agreement to the satisfaction of the City. Contractor shall be responsible for providing competent personnel to assist the City to enforce its parking regulations. Contractor shall be solely responsible for selecting, hiring, employing, paying, supervising, training, and discharging its personnel. Additionally, Contractor must ensure staffing to ensure all posts are filled, complete performance evaluation of contract employees, conduct disciplinary action against contract employees, and handle processing for all payroll and benefits allowances for its employees. Contractor shall provide personnel who meet the following minimum criteria: 1. Education. Each contract employee shall have a high school education or equivalent (GED certificate). 2. Skill. Each contract employee shall be able to read, write, and speak the English language and must be able to write intelligible reports. 3. Experience. Each contract employee shall have experience with similar types of parking enforcement methods used by the City and shall have expertise in the management of parking enforcement duties in a market similar to the market in which the subject duties are located. 4. Other Qualifications. Each contract employee: a. Must be at least eighteen (18) years of age. b. Must be physically and mentally capable of performing parking enforcement duties. c. Must be neat and well groomed. d. Must have the ability to give and follow oral and written instructions in the English language. e. Must have the ability to establish and maintain effective working relationships with the public and City personnel. f. Must have a valid California State driver’s license. g. Must be in possession of valid permits, licenses, and certifications required for the performance of job-related duties. 17 Updated Feb. 2020 h. Must be able to legally, safely, and properly operate necessary computer databases, equipment, and tools. i. Must have the ability to operate motor vehicles and walk for several hours or distances. j. Must have taken and passed a developed reference check, a drug screening test, and undergone a medical examination to determine fitness to perform assigned duties. k. Must have undergone a criminal history check in order to determine that contract employee possesses no felony criminal convictions. Misdemeanor criminal convictions will be reviewed by the City on a case by case basis for acceptability. l. Must have the ability to remain calm and use good judgment and initiative in a confrontational or emergency situation. Shall be capable of acting in the utmost professional manner when interacting with customers and the general public. Professional Behavior. 1. Contractor shall be responsible for the conduct, demeanor and appearance of its employees while in the City or while acting in the course and scope of employment. 2. While in the City or while acting in the course and scope of employment, all employees of the Contractor shall be neat and clean and shall act in a courteous and professional manner. No employee shall use improper language or act in a loud, offensive or otherwise improper manner. 3. Contract employees are trained as to the purpose of their positions and the importance of performing their job duties according to the City’s operating instructions. 4. All contract employees shall at all times be polite and courteous in their dealings with customers, treating the public with care and respect. 5. All contract employees are to be attentive, alert and responsive to all customer issues, needs, comments or complaints. 6. All contract employees must speak clearly and in a professional manner while interacting with customers or offering the assistance needed by each customer. 18 Updated Feb. 2020 Job Classifications and Duties of Employees. 1. Contractor must provide the classifications of all employee positions as well as job description duties for each position. Classifications might include, but are not limited to: a. Senior/Supervisor Parking Enforcement Representative: Assist the parking enforcement staff in day-to-day operations and staffing issues. The Supervisor shall be subject to the approval of the Chief of Police, or his designee. During the hours that the Supervisor is managing, supervising, and operating the parking enforcement, he/she shall not simultaneously be responsible for managing, supervising or operating any other non-City operations. b. Parking Enforcement Representative: Responsible for the day-to-day management, supervision, and operation of all City-wide parking enforcement. Staffing Levels and Work Schedules. 1. Contractor shall be responsible for providing an adequate number of trained and bonded personnel, as determined by the Chief of Police, or his designee. 2. Contractor shall employ at least one (1) supervisory level employee with decision- making authority for this project. 3. Contractor shall ensure that at least one (1) supervisory level employee having decision-making authority regarding parking enforcement operation and management is available to the City by mobile phone twenty-four (24) hours a day, seven (7) days a week. 4. An average of one hundred twenty (120) hours of parking enforcement per week and eight (8) hours of parking enforcement per weekend shall be performed by contract employees. The total number of average hours is equal to one hundred sixty-eight (128) hours. Contractor will staff on/off-street parking enforcement and maintain enforcement hours pursuant to the following: 1. On-Street Enforcement 19 Updated Feb. 2020 a. Enforcement hours to be performed during peak parking and collection demand times in concert with City direction. b. Minimum of one (1) weekday early shift beginning at 2:00 AM per month. Shift Example: 2:00 AM – 10:00 AM (8 hours) c. Minimum of two (2) weekday late shifts ending at 6:00 PM per month. Shift Example: 10:00 AM – 6:00 PM (8 hours) d. Minimum of two (2) weekend overnight shifts per month (one person on Saturday and one person on Sunday) It shall be up to the discretion of the Contractor to determine if weekend contract employees are full-time or part-time status. e. No overtime rates will be honored for weekend shifts worked by full-time Senior Parking Enforcement Representative or full-time Parking Enforcement Representatives f. Shift Example: 2:00 AM – 6:00 AM (4 hours) 2. Off-Street Enforcement a. Enforcement of each off-street parking location every day. b. Enforcement seven (7) days per week per the Chief of Police or his designee. c. Contractor shall be responsible for making available for participation in a hearing process any contract employee who issued a parking citation which is being contested or challenged. All work schedules and additional details shall be arranged with and approved by the Chief of Police, or his designee. d. The Chief of Police, or his designee, maintains approval rights for the appointing of all parking enforcement positions. The City reserves the right to request that an employee be replaced at any time without cause. 20 Updated Feb. 2020 Training. 1. Contractor shall provide training programs for all regular and replacement contract employees who work in the City, in their respective scope of job duties. Additionally, and as needed, Contractor shall provide retraining and continuing education for contract employees. 2. Contractor shall train all of its employees prior to being assigned for service in the City. 3. The initial training shall be in the form of an employee orientation lasting no less than eight (8) hours. The employee(s) shall complete this training within ten (10) days of their hire date. Contractor shall notify the City of completion of said completion. 4. Training shall be comprehensive and include information on topics including but not limited to: a. General parking enforcement programs and duties. b. California Vehicle Code (CVC), Arcadia Municipal Code (AMC) and ordinances related to parking enforcement. c. Specific policies and procedures adopted by the City. d. Customer service and expectations. e. Ethnic sensitivity training. f. Dealing with persons with disabilities and the Americans with Disabilities Act of 1990. g. Dealing with difficult people. h. Conflict Management and dispute resolution. i. Civil rights laws and procedures. j. Giving testimony and courtroom and hearing procedures. k. Job procedures and emergency protocols. l. Job safety as required by OSHA/WISHA. 21 Updated Feb. 2020 m. Public Safety. 5. Training shall include instruction on communications procedures, on hearing officer presentations, the proper and acceptable use of all parking enforcement equipment, including but not limited to transportation vehicles, radios, public relations and conflict mitigation techniques, and citation devices if available. 6. Contractor shall submit a copy of its Employee Training Manual to the City within fourteen (14) calendar days after award of Professional Services Agreement for approval, in writing, to the Chief of Police or his designee. 7. A copy of the written training procedures for all employee classifications shall be submitted for review and approval to the Chief of Police, or his designee. The City retains the right to amend any contract employee’s training program. 8. Contractor shall make necessary revisions to training on an as-needed basis, but at least on an annual basis, submitted to and approved, in writing, by the Chief of Police or his designee. 9. In addition to said training, Contractor will be responsible for all additional training beyond the 80-hours of job-specific training provided by and paid for by the City. Uniforms. 1. Contractor will be responsible for providing contract employees with a conspicuous I.D. badge and distinct uniform that is proper, complete and acceptable. The Chief of Police, or his designee, shall approve any uniform and I.D. badge proposed by the Contractor. 2. Each contract employee shall receive two sets of uniforms per year. The uniforms must be replaced annually or on an as-needed basis. 3. Uniforms shall include name tag and “Arcadia Parking Enforcement” placed on the front and back of the uniforms. 4. The City retains the right to determine what is a proper, complete, and acceptable uniform. Uniform design must be approved by the City. 5. Contractor shall be responsible for making sure uniforms are complete, clean, pressed, and professional in appearance. 22 Updated Feb. 2020 6. All contract employees are to be in complete uniforms at any time they are engaged in enforcement duties or appearing in court in matters relating to their employment with the City. 7. All contract employees must carry photo identification and a copy of their work identification while on duty. Equipment. Contractor will be financially responsible for all lost or damaged City property (ticket holders, radios, and citation devices) that are issued to Contractor employees. 1. Vehicles. Contractor is responsible for supplying its transportation requirements including a minimum of two (2) regulatory vehicles for use in the performance of on- street enforcement duties. a. Contractor shall pay for all associated vehicles costs including but not limited to gasoline and maintenance. 2. All vehicles used by Contractor in its performance of this Agreement shall: a. Be clearly identified as performing parking enforcement. b. Be operated at all times in compliance with all state and local motor vehicle laws. c. Have a prominent sign on the rear of the vehicle warning of frequent stops. d. Contractor is responsible for the cleanliness, repair, and replacement of all vehicles used in the performance of this Contract. e. Contractor will provide the Chief of Police, or his designee with a set of spare keys of the vehicles assigned in the Contract. Reports. Contractor will be responsible for providing a monthly summary of Contractor employee activities, including, but not limited to, total number of citations, total number of reports, total billable work hours, patrol hours, and non-patrol activities (hearing process). Other. Contractor shall be responsible for assuring employee compliance with all laws and regulations, compliance for all employment related laws and regulations, responding to inspections/audits by regulatory agencies and the City, and will pay any fines or assessments levied by regulatory agencies. 23 Updated Feb. 2020 EXHIBIT B Schedule of Charges/Payments The City will compensate the Consultant for the services rendered as outlined below, in accordance with the attached cost proposals from the Consultant: The total cost for the initial three-year term shall not exceed nine hundred thirty-seven, five hundred ninety-six dollar and zero cents ($937,596). The three-year breakdown is as follows and is outlined in the billable cost shown below. Year 1 (FY 2026-27) Year 2 (FY 2027-28) Year 3 (FY 2028-29) $284,631.68 $311,672.64 $341,291.20 Thereafter, if the City extends the contract for additional years, Consultant will modify their rates to account for increases in inflation based on the local metropolitan area Consumer Price Index for Urban Consumers (CPI-U). The parties will review costs during the City’s budget preparation process during the first quarter of 2029. During the life of the contract, should any unforeseeable costs arise at any time such as, but not limited to, changes to Federal, state, or local taxes; Federal, state, or local minimum wage rates that exert severe compression against the consultants wage rate; or Federal, state, or local changes to regulations that affect overtime, paid time off, medical benefits, or sick leave, then Consultant will modify the rates that such unexpected and unknowable costs can be covered. Any such change in rates are subject to the review and approval of the Arcadia City Council. Company Name:Inter-Con Security Systems, Inc. Year 1 Weekly Job Duties Labor Rate Number of Staff Mon.Tues. Wed.Thurs. Fri. Sat. Sun. Total Hours per Week Hourly Billing Rate (Regular) Weekly Cost Annual Cost Parking Enforcement & Supervision $ 23.00 1 88888 40 2080 $ 39.18 $ 1,567.20 $ 81,494.40 Parking Enforcement & Supervision $ 26.50 -00 $ 45.14 $ - $ - Parking Enforcement $ 24.50 2 16 16 16 16 16 80 4160 $ 42.20 $ 3,376.00 $ 175,552.00 Parking Enforcement $ 29.50 1 4 4 8416 $ 50.08 $ 400.64 $ 20,833.28 3 16 16 16 16 16 4 4 128 6656 $ - $ 5,343.84 $ 277,879.68 $ 6,752.00 $ 284,631.68 Year 2 Weekly Job Duties Labor Rate Number of Staff Mon.Tues. Wed.Thurs. Fri. Sat. Sun. Total Hours per Week Hourly Billing Rate (Regular) Weekly Cost Annual Cost Parking Enforcement & Supervision $ 23.75 1 88888 40 2080 $ 42.90 $ 1,716.00 $ 89,232.00 Parking Enforcement & Supervision $ 27.25 -00 $ 49.43 $ - $ - Parking Enforcement $ 25.25 2 16 16 16 16 16 80 4160 $ 46.21 $ 3,696.80 $ 192,233.60 Parking Enforcement $ 30.25 1 4 4 8416 $ 54.84 $ 438.72 $ 22,813.44 3 16 16 16 16 16 4 4 128 6656 $ - $ 5,851.52 $ 304,279.04 $ 7,393.60 $ 311,672.64 Year 3 Weekly Job Duties Labor Rate Number of Staff Mon.Tues. Wed.Thurs. Fri. Sat. Sun. Total Hours per Week Hourly Billing Rate (Regular) Weekly Cost Annual Cost Parking Enforcement & Supervision $ 24.50 1 88888 40 2080 $ 46.98 $ 1,879.20 $ 97,718.40 Parking Enforcement & Supervision $ 28.00 -00 $ 54.13 $ - $ - Parking Enforcement $ 26.00 2 16 16 16 16 16 80 4160 $ 50.60 $ 4,048.00 $ 210,496.00 Parking Enforcement $ 31.00 1 4 4 8416 $ 60.05 $ 480.40 $ 24,980.80 3 16 16 16 16 16 4 4 128 6656 $ - $ 6,407.60 $ 333,195.20 $ 8,096.00 $ 341,291.20 $ 937,595.52 EXHIBIT 3 Contingencies (percentage to be determined by Contractor) Annual Amount Not to Exceed Grand Total 3-Year Cost Prepared by: Danny Chung Name: Danny Chung Title: Junior Pricing Analyst Senior Parking Enforcement (Day) Senior Parking Enforcement (Grave) Parking Enforcement (Grave) Parking Enforcement Weekend (Grave) Total Contingencies (percentage to be determined by Contractor) Annual Amount Not to Exceed Daily Service Hours Total Annual Hours (52 weeks) Post Coverage Positions Classification Senior Parking Enforcement (Day) Senior Parking Enforcement (Grave) Parking Enforcement (Grave) Parking Enforcement Weekend (Grave) Total Contingencies (percentage to be determined by Contractor) Annual Amount Not to Exceed Daily Service Hours Total Annual Hours (52 weeks) Post Coverage Positions Classification Senior Parking Enforcement (Day) Senior Parking Enforcement (Grave) Parking Enforcement (Grave) Parking Enforcement Weekend (Grave) Total City of Arcadia Request for Proposal - Official Parking Enforcement Services (OPES) Offical Parking Enforcement Services Proposed Billable Costs Daily Service Hours Total Annual Hours (52 weeks) Post Coverage Positions Classification The City of Arcadia Parking Enforcement | Price Narrative – 1 PricingNarrative–CityofArcadia ParkingEnforcement Inter-Con is pleased to present the following pricing for The City of Arcadia Parking Enforcement program and appreciates the opportunity of extending our partnership with the City of Arcadia. As the longstanding provider of the City’s parking enforcement program, we have structured our pricing around the current program with new requirements from the RFP. Inter-Con’s pricing is structured to reflect the operational requirements, labor conditions, and service expectations associated with the RFP submitted by The City of Arcadia Parking Enforcement. The assumptions outlined below form the basis of the proposed rates and are critical to ensuring accurate and sustainable pricing over the contract term. Inter-Con is willing to evaluate and revise cost assumptions as requested by the City; however, such changes may result in adjustments to the proposed bill rates to ensure alignment with the updated scope and requirements. As a client-focused organization, Inter-Con continually strives to deliver best-in-class security services while maintaining transparency and partnership in all aspects of program delivery, including pricing. We remain open and flexible in working collaboratively with the City to review assumptions, address program needs, and ensure the pricing structure supports the long-term success of the security program. PROPOSAL REVISION Inter-Con has revised our price proposal to align with the City’s current program requirements and preferred Year 1 budget structure. The revised proposal removes the 40 weekly hours of Day Shift parking enforcement previously included in the staffing model, consistent with the City’s clarification that these hours will not be staffed. In addition, Inter-Con has reduced our Year 1 price, before contingency, to $277,842 to align with the City’s expected FY 2026-27 budget. This reduction defers a portion of Year 1 cost recovery into Years 2 and 3, which results in larger out-year increases to return the program to neutral ground. However, the revised structure still maintains the overall three-year program cost at approximately $937,000. PRICING VALIDITY Pursuant to the terms of the RFP issued by the City, this proposal shall remain valid for 90 calendar days from the submission date of 06/05/26, unless otherwise agreed in writing. PAYMENT TERMS Inter-Con’s pricing is based on payment terms of Net 30 days from receipt of invoice by the City. Any deviation from these terms may require a corresponding adjustment to the proposed rates. MODIFICATIONS Inter-Con’s proposal includes fixed bill rates by position that are firm for the first three years of the program. Thereafter, if the City extends the contract for additional years, Inter-Con will modify our rates to account for increases in inflation based on the local metropolitan area Consumer Price Index for Urban Consumers (CPI-U). The City of Arcadia Parking Enforcement | Price Narrative – 2 During the life of the contract, should any unforeseeable costs arise at any time such as, but not limited to, changes to Federal, state, or local taxes; Federal, state, or local minimum wage rates that exert severe compression against our wage rates; or Federal, state, or local changes to regulations that affect overtime, paid time off, medical benefits, sick leave, etc., then Inter- Con will modify our rates so that such unexpected and unknowable costs can be covered. REST AND MEAL BREAKS All personnel will receive paid rest breaks and unpaid meal periods in accordance with applicable law. Inter-Con’s pricing assumes that personnel will either be self-relieving or relieved by existing Inter-Con personnel who are already scheduled in billable positions. If an additional dedicated breaker force beyond the existing billable posts is required, Inter-Con can provide this coverage as a separately billed service at our standard bill rate. BILLABLE RATES Inter-Con’s proposed three-year bill rates are provided in the table below. We have maintained the same Day / Grave rate structure currently in place, preserving deployment flexibility for the City while clearly distinguishing between standard and overnight coverage requirements. The pricing submitted in the City’s price form assumes the supervisor position – identified as Senior Parking Enforcement – is staffed on the Day shift. We understand this aligns with the City’s preferred operating structure. Should the City elect to assign this position to the Grave shift, the proposed Grave shift rate for Senior Parking Enforcement would apply. Inter-Con differentiates between Day and Grave rates because overnight assignments present materially greater staffing and retention challenges for roles of this nature. Grave shift coverage typically requires premium compensation to support reliable staffing, reduce turnover risk, and maintain consistent service delivery during less desirable work hours. Position Year 1 Bill Rate Year 2 Bill Rate Year 3 Bill Rate Senior Parking Enforcement (Day) $39.18 $42.90 $46.98 Senior Parking Enforcement (Grave) $45.14 $49.43 $54.13 Parking Enforcement (Grave) $42.20 $46.21 $50.60 Parking Enforcement Weekend Grave $50.08 $54.84 $60.05 CONTINGENCIES The City’s Price Proposal form requested that contractors include a cost for “Contingencies.” Inter-Con does not intend to invoice the City for any general contingency amount. Instead, Inter-Con will invoice only for hours of service actually performed at the proposed hourly labor rates, plus any billable City-provided training. The amount shown in the contingency line reflects the City-paid training requirement of 80 hours for each newly hired representative. For budgeting purposes, Inter-Con estimated two personnel receiving this training during the year based on potential turnover. The actual training cost may be higher or lower depending on actual hiring and turnover activity. The only other additional costs that would be invoiced are costs associated with City-requested services, equipment, training, vehicles, taxes, or other requirements that are outside the initial scope and not otherwise included in this proposal. These items are not forecastable to a reliable extent at this time because they depend on the specific nature, timing, and extent of any future The City of Arcadia Parking Enforcement | Price Narrative – 3 City-directed request. Any such costs would be priced, reviewed, and approved by the City before being incurred. WAGES Inter-Con’s pricing is based on known market-supported wages and benefit assumptions. Because Inter-Con is a longstanding partner with the City we have adjusted compensation to align with current market increases, however rates may be adjusted if such obligations exceed the assumptions reflected in the proposal. Inter-Con reserves the right to adjust wages during contract performance in accordance with legal, contractual, and operational requirements; any impact to bill rates would be subject to mutual agreement. TRAINING Inter-Con has included the training hours listed in the table below. Unbillable Billable Unbillable Position New Hire Training Hours City-provided Training Hours Annual Refresher Hours Total Hours All Positions 8 80 8 96 Inter-Con will provide new hire personnel with a minimum of eight (8) hours of Basic Training and eight (8) hours of annual Refresher, at no cost to the City. We understand per the RFP that an additional 80 hours of training will be provided by the City and will be billed at our regular bill rate. Inter-Con proposes that any additional training be billed at our regular bill rate. HOLIDAYS Inter-Con has included the cost of providing personnel with paid holidays. This cost has been included in our bill rate, meaning the City will be billed at our regular rate for services provided on holidays. Inter-Con’s recognized holidays for this program are shown below: Recognized Holidays New Year’s Day Labor Day Memorial Day Thanksgiving Day Independence Day Christmas Day COLLECTIVE BARGAINING AGREEMENTS (CBA) All sites within this RFP are non-union and have been priced accordingly. In the event any sites are determined to be subject to a Collective Bargaining Agreement (CBA), Inter-Con reserves the right to revise its pricing and bill rates to reflect the applicable labor requirements. VACATION / PAID TIME OFF / SICK LEAVE For all locations, Inter-Con’s pricing includes 40 hours of sick leave annually within the proposed bill rates. Any required additional hours beyond this included amount shall be billed separately as incurred. OVERTIME For all locations, scheduled and approved overtime will be billed as incurred at 1.5x the straight time rate. Under no circumstances would the City be billed at an overtime rate for unapproved The City of Arcadia Parking Enforcement | Price Narrative – 4 or unscheduled overtime because of Inter-Con’s staffing plan. Inter-Con absorbs all such overtime that is a result of our own staffing model. TAXES AND COST OF RISK Inter-Con’s proposed rates include all applicable payroll taxes, as well as Workers’ Compensation and General Liability insurance costs. MEDICAL BENEFITS Inter-Con has included estimated medical insurance premiums within our bill rates, with non- management personnel offered an ACA-compliant Bronze plan and salaried personnel eligible for our corporate medical program. While embedded in pricing, Inter-Con recommends structuring medical premiums as a separate passthrough, as enrollment levels are unpredictable, and embedding costs may result in overestimation. Under a passthrough model, rates would be reduced accordingly, and the City would pay only for enrolled employees, improving cost accuracy and transparency. UNIFORMS Uniform costs have been included within the bill rates. Any additional or recurring uniform requests will be billed separately as incurred. BACKGROUND SCREENING & DRUG TESTING Background screening and drug testing costs have been included within the bill rates. Any additional or recurring screening will be billed separately as incurred. EQUIPMENT All equipment identified within the RFP has been incorporated into the bill rates. Any additional or specialized equipment may be billed separately as incurred. COMMUNICATIONS & TIMEKEEPING Inter-Con is pleased to utilize a proprietary mobile solution that was developed in partnership with Salesforce and enables unprecedented transparency and accountability for our security programs. This solution includes biometric time and attendance recordkeeping, incident reporting, and Virtual Post Inspections. This functionality will be delivered via the IC Mobile App installed on the officers’ own smartphone at no additional cost to the City. Alternatively, if more advanced capabilities are required such as a Guard Tour, GPS Tracking, & NFC Tag System or if the City desires that employees not use their own phones, Inter-Con can provide our own smartphone devices at a per unit charge of $125/month. VEHICLES Inter-Con has included the cost of two (2) vehicles within our proposed bill rates. The City will not be charged separately for vehicle costs under this program unless the City requests additional vehicles or vehicle-related equipment outside the current scope. Our included vehicle cost assumes a sedan-style vehicle, such as a Toyota Corolla Hybrid, and covers depreciation, fuel, insurance, maintenance, and general equipment. License Plate Reader equipment is not included in our vehicle pricing, as we understand this is not a requirement of the present scope of work. If LPRs or other additional vehicle equipment are required in the future, those costs would be priced, reviewed, and presented to the City for approval before being incurred. The City of Arcadia Parking Enforcement | Price Narrative – 5 ACCOUNT MANAGEMENT & SUPPORT Inter-Con has reviewed the account management support outlined by the City within the RFP and has incorporated the requested level of support within our pricing response. Any additional management support not specified within the RFP scope will be considered out-of- scope and billed separately as incurred. 24 Updated Feb. 2020 EXHIBIT C Activity Schedule Consultant shall provide official parking enforcement services beginning July 1, 2026, through June 30, 2029, with the option of three, one-year renewals.