HomeMy WebLinkAboutItem 12h - Animal Control Services
STAFF REPORT
POLICE DEPARTMENT
DATE: June 16, 2026
TO: Honorable Mayor and City Council
FROM: Roy Nakamura, Chief of Police
By: Amber Abeyta, Management Analyst
SUBJECT: PROFESSIONAL SERVICES AGREEMENT WITH THE PASADENA HUMANE
SOCIETY FOR ANIMAL CONTROL SERVICES IN AN AMOUNT NOT TO
EXCEED $2,115,648 FOR A FIVE-YEAR PERIOD, BEGINNING JULY 1, 2026,
THROUGH JUNE 30, 2031
CEQA: Not a Project
Recommendation: Approve
SUMMARY
The Professional Services Agreement (“Agreement”) with the Pasadena Humane
Society (“Pasadena Humane”) for animal control services expires on June 30, 2026. It
is recommended that the City Council approve, authorize, and direct the City
Manager to execute a Professional Services Agreement with Pasadena Humane for
animal control services in an amount not to exceed $2,115,648 for a five-year period,
beginning July 1, 2026, through June 30, 2031.
BACKGROUND
Since 1993, the City has contracted with Pasadena Humane for animal control
services. The services consist of field services, shelter services, medical services,
reporting, community programming, low-cost public spay/neuter services,
vaccination clinics, public education, animal training classes, wildlife rehabilitation,
and animal licenses. In addition, they provide all staffing, equipment, and supplies
needed to provide services. The existing contract for animal control services, which
began on July 21, 2021, will expire on June 30, 2026. Pasadena Humane is proposing
a renewal of the Agreement (Attachment No. 1) for another five-year period,
maintaining similar terms and conditions.
Pasadena Humane PSA
June 16, 2026
Page 2 of 4
In 2019, the City conducted extensive research to explore alternative animal control
options after Pasadena Humane proposed a significant cost increase without
sufficient details. The options included a long term contract with Pasadena Humane,
a change in service provider to Los Angeles County, the formation of a Joint Powers
Authority with local cities seeking animal control services or providing in-house
services. Ultimately, it was concluded that a long-term contract with Pasadena
Humane was the most cost-effective option.
DISCUSSION
Pasadena Humane has proposed an updated pricing structure that affords greater
certainty to all contracting cities over the new five-year Agreement. The pricing
structure provides a moderate increase in price to offset escalating costs and
volumes, and gradually moves all their contract cities to a common formula based
on population, animal intakes, and field services calls. The table below lists the
proposed monthly pricing for all parties, including Arcadia.
City
Year 1 Year 2 Year 3 Year 4 Year 5
FY2026-27 FY2027-28 FY2028-29 FY2029-30 FY2030-31
Arcadia $32,835 $34,005 $35,218 $36,473 $37,773
Bradbury $1,181 $1,332 $1,501 $1,693 $1,908
La Canada
Flintridge
$10,055 $10,083 $10,111 $10,139 $10,167
Monrovia $24,571 $26,527 $28,638 $30,918 $33,379
Pasadena $165,664 $169,994 $174,437 $178,996 $183,674
San Marino $8,599 $8,903 $9,217 $9,542 $9,879
Sierra Madre $5,174 $5,590 $6,038 $6,524 $7,048
South
Pasadena
$17,377 $18,045 $18,739 $19,459 $20,207
The new pricing methodology reflects the following:
• Year 1 - Initial 10% increase applied to current pricing to compensate for
capped increases over the past 5 years and industry specific cost increases.
• Express the Year 5 price as a formula based on current levels of population,
live animal intakes, and service call volume to achieve consistency over time.
Pasadena Humane PSA
June 16, 2026
Page 3 of 4
• Apply equal percent increases in years 2 to 4 to gradually rise from the Year 1
price to the Year 5 price.
The City’s annual cost for the animal control services for the new five-year period is
listed below.
Year 1 Year 2 Year 3 Year 4 Year 5
2026-27 2027-28 2028-29 2029-30 2030-31
$394,020 $408,060 $422,616 $437,676 $453,276
In addition to the annual fee, Pasadena Humane generates revenue annually from
licensing and penalty fees paid by Arcadia residents, in accordance with the City’s
Municipal Code (AMC 4124.2.2). For 2025, $59,301 was collected in licensing ($53,331)
and penalty fees ($5,970) from Arcadia residents, and these funds were retained by
Pasadena Humane. Under the Agreement, Pasadena Humane retains 100% of all
revenues brought in by the City.
Overall, the new Agreement establishes a more equitable framework that aligns the
financial responsibilities with the level of service each city requires, making it the
most cost effective option for animal control services.
ENVIRONMENTAL ANALYSIS
The proposed action does not constitute a project under the California
Environmental Quality Act (“CEQA”), based on Section 15061(b)(3) of the CEQA
Guidelines, as it can be seen with certainty that it will have no impact on the
environment.
FISCAL IMPACT
Sufficient funds in the amount of $394,020 for the first year of the Agreement have
been allocated in the Fiscal Year 2026-27 General Fund Operating Budget. If
approved, future year costs will be budgeted accordingly in the City’s General Fund
Operating Budget.
Pasadena Humane PSA
June 16, 2026
Page 4 of 4
RECOMMENDATION
It is recommended that the City Council determine that this action does not
constitute a project under the California Environmental Quality Act (“CEQA”); and
approve, authorize and direct the City Manager to execute a Professional Services
Agreement with the Pasadena Humane Society for animal control services in an
amount not to exceed $2,115,648 for a five-year period, beginning July 1, 2026,
through June 30, 2031.
Attachment No. 1: Pasadena Humane Animal Control Services Agreement
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PROFESSIONAL SERVICES AGREEMENT FOR ANIMAL
SHELTER AND ANIMAL CONTROL SERVICES
Pasadena Humane / City of Arcadia
THIS AGREEMENT ("Agreement") is made and entered into as of this 1st day of July, 2026
("Effective Date"), by and between the CITY OF ARCADIA, a municipal corporation ("City"),
and the PASADENA HUMANE SOCIETY, doing business as PASADENA HUMANE , a
nonprofit corporation with headquarters at 361 South Raymond Avenue, Pasadena, CA 91105
(“Pasadena Humane").
WITNESSETH
WHEREAS, Pasadena Humane is currently providing animal shelter and animal control services
for City; and
WHEREAS, City desires to maintain the services provided by Pasadena Humane and use the
services, supplies, equipment, and facilities of Pasadena Humane in the enforcement and
performance of the powers and duties as set forth in the City Municipal Code; and
WHEREAS, Pasadena Humane is willing to provide such services, supplies, materials, and use
of its equipment and facilities in the enforcement and performance of said powers and duties and
to provide animal shelter and animal control services herein stated; and
WHEREAS, Pasadena Humane represents that it has that degree of specialized expertise
contemplated within California Government Code, Section 37103, and holds all necessary
licenses to practice and perform the services herein contemplated; and
WHEREAS, no official or employee of City has a financial interest, within the provisions of
California Government Code, Sections 1090-1092, in the subject matter of this Agreement.
NOW, THEREFORE, in consideration of the mutual covenants and conditions contained
herein, City and Pasadena Humane do hereby agree as follows:
1.0 SERVICES PROVIDED BY PASADENA HUMANE
1.1 SCOPE OF SERVICES. Pasadena Humane shall perform the professional
services identified in the Scope of Services attached hereto as Exhibit "A" and
incorporated herein by this reference. City shall have the right to request, in
writing, additional services beyond what is set forth in the Scope of Services. Any
such changes mutually agreed upon by the parties, and any corresponding
increase in compensation, shall be incorporated by written amendment to this
Agreement.
Attachment No. 1
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1.2 PROFESSIONAL PRACTICES. Pursuant to this Agreement, Pasadena Humane
shall provide personnel experienced in their respective fields and in a manner
consistent with the standards of care, diligence, and skill ordinarily exercised by
service providers in similar fields and circumstances in accordance with sound
professional practices.
1.3 WARRANTY. Pasadena Humane warrants that it shall perform the services
required by this Agreement in compliance with all applicable Federal and
California employment laws including, but not limited to, those laws related to
minimum hours and wages; occupational health and safety; fair employment and
employment practices; workers' compensation insurance and safety in
employment; animal control and all other Federal, State and local laws and
ordinances applicable to the services required under this Agreement. Pasadena
Humane warrants that it shall advise City of Arcadia of any changes in laws that
may affect Pasadena Humane’s performance of this agreement.
1.4 NON-DISCRIMINATION. In performing this Agreement, Pasadena Humane
shall not engage in, nor permit its agents to engage in, discrimination in
employment of persons because of their race, religious creed color, national
origin, ancestry, age, physical disability, mental disability, disability, medical
condition, genetic information, marital status, sex, gender, gender identity, gender
expression, age, sexual orientation, or military and veteran status except as
permitted pursuant to Section 12940 of the Government Code. Violation of this
provision may result in the imposition of penalties referred to in Labor Code,
Section 1735.
1.5 DELEGATION AND ASSIGNMENT. Pasadena Humane cannot assign or
delegate or otherwise transfer this Agreement or the rights or duties contained
herein to any individual, person or legal entity without the written consent of the
City. Pasadena Humane may engage a subcontractor(s) as permitted by law and
may employ other personnel to perform services contemplated by this Agreement
at Pasadena Humane’s expense.
1.6 ANIMAL LICENSURE. Pasadena Humane shall issue City animal licenses for
rabies vaccinated pets in compliance with licensing ordinances and fees as
established by each individual City. One hundred percent of the revenue of the
licensing service will be retained by Pasadena Humane. Such rates shall be
established in accordance with all applicable State and local laws and as adopted
by each individual City.
Each party to this Agreement would like to move towards a standardized rate for
all of the Cities that Pasadena Humane serves. This standard rate may be
determined by a licensing fee analysis and cost comparison, with recommended
licensing rates to be agreed upon by all parties and ratified by the individual
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Cities. In the absence of this analysis and cost comparison, licensing rates shall be
established as is current practice for each individual City.
2.0 COMPENSATION AND BILLING
2.1 COMPENSATION. In consideration for satisfactory and timely performance of
all services provided to City under this Agreement, City shall pay Pasadena
Humane the monthly amounts specified in Exhibit B. Pasadena Humane will
retain 100% of all pet-licensing revenues and retain 100% of any animal
impounds fees that Pasadena Humane may collect.
2.2 ADDITIONAL SERVICES. Pasadena Humane shall retain the proceeds for any
additional fees for service.
2.3 METHOD OF BILLING. Pasadena Humane may submit invoices to City for
approval on a progress basis, but no more often than monthly. City shall pay
Pasadena Humane 's invoice within forty-five (45) days from the date City
receives said invoice. Any additional services outside the Scope of Service
Exhibit “A” approved and performed pursuant to this Agreement shall be
designated as "Additional Services" and shall identify the number of the
authorized change order, where applicable, on all invoices.
2.4 RECORDS AND AUDITS. Financial records of Pasadena Humane's services
relating to this Agreement shall be maintained in accordance with generally
recognized accounting principles and shall be provided to and made available to
City for inspection and/or audit at mutually convenient times for a period of three
(3) years from the Effective Date. Pasadena Humane shall provide to the City
copies of its audited financial reports, annually, covering the period of this
Agreement.
3.0 TIME OF PERFORMANCE
3.1 COMMENCEMENT AND COMPLETION OF WORK. The professional
services to be performed pursuant to this Agreement shall commence from the
Effective Date of this Agreement. Failure to commence work in a timely manner
and/or diligently pursue work to completion may be grounds for termination of
this Agreement.
3.2 EXCUSABLE DELAYS. Neither party shall be responsible for delays or lack of
performance resulting from acts beyond the reasonable control of the party or
parties. Such acts shall include, but not be limited to, acts of God, pandemic, fire,
strikes, material shortages, compliance with laws or regulations, riots, acts of war,
or any other conditions beyond the reasonable control of a party.
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4.0 TERM AND TERMINATION
4.1 TERM. The services provided pursuant to this Agreement shall begin on the
Effective Date and continue for a period of five years, ending June 30, 2031,
("Termination Date"), unless previously terminated as provided herein or as
otherwise agreed to in writing by the parties.
4.2 APPOINTMENT. In accordance with City’s Municipal Code , City appoints
Pasadena Humane as the Animal Shelter of City for the period beginning on the
Effective Date and ending on the Termination Date, and hereby authorizes,
directs, and empowers Pasadena Humane to perform during the term of this
Agreement all the powers and duties conferred and imposed upon the Shelter
Director by the City’s Municipal Code, applicable City policies and regulations,
and state laws and regulations, as they may be amended from time to time.
4.3 ACCEPTING OF APPOINTMENT. Pasadena Humane shall during the term of
this Agreement perform all the powers and duties conferred and imposed upon the
Animal Shelter and Shelter Director, in compliance with all applicable City
policies and regulations, and state laws and regulations, as they may be amended
from time to time.
4.4 NOTICE OF TERMINATION. This Agreement may be terminated by either
party by giving not less than 90 days written notice to the other party, except as
referenced in Section 5.8 of this Agreement. The notice shall state the termination
date.
4.5 COMPENSATION. City shall continue to pay Pasadena Humane pursuant to
section 2.1 of this agreement each month through the termination date.
5.0 INSURANCE
5.1 MINIMUM SCOPE AND LIMITS OF INSURANCE. Pasadena Humane shall, at
its own cost and expense, promptly secure and maintain during the life of this
Agreement the following insurance:
5.1.1 Comprehensive general liability insurance on an “occurrence” basis,
including premises, operations, products and completed operations,
property damage, blanket contractual liability, independent contractors,
bodily injury and personal and advertising injury with a policy of not less
than Two Million Dollars ($2,000,000) per occurrence. If a general
aggregate limit applies, the general aggregate limit shall be twice the
required occurrence limit.
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5.1.2 Comprehensive automobile liability insurance for any owned, non-owned
and hired vehicles used in the connection with the performance of this
Agreement with a policy of not less than One Million Dollars
($1,000,000) per accident for bodily injury and property damage.
5.1.3 Workers' compensation insurance as required by the State of California,
with Statutory Limits, and Employer’s Liability Insurance with limit of no
less than One Million Dollars ($1,000,000) per accident for bodily injury
or disease.
5.1.4 Professional errors and omissions ("E&O") liability insurance with policy
limits of not less than Two Million Dollars ($2,000,000) per occurrence or
claim, Two Million Dollars ($2,000,000) aggregate. Pasadena Humane
shall obtain and maintain said E&O liability insurance during the life of
this Agreement and for three years after completion of the work
hereunder.
5.2 If Pasadena Humane maintains broader coverage and/or higher limits than the
minimums shown above, the City requires and shall be entitled to the broader
coverage and/or the higher limits maintained by Pasadena Humane. Any available
insurance proceeds in excess of the specified minimum limits of insurance and
coverage shall be available to the City.
5.3 ENDORSEMENTS. Each policy of insurance required hereunder shall contain or
be endorsed to contain the following:
5.3.1 "The City of Arcadia and its elected and appointed boards, officers,
officials, agents, employees, and volunteers are additional insureds with
respect to this subject project and Agreement with City."
5.3.2 "This policy shall not be cancelled, reduced, or otherwise modified
without the insurance carrier giving the City a minimum of thirty (30)
days' prior written notice."
5.3.3 "Any other insurance or self-insurance maintained by the City of Arcadia
shall be in excess of and not contributing with the insurance provided by
this policy."
5.4 WAIVER OF SUBROGATION. Pasadena Humane hereby grants City a waiver
of any right to subrogation which any insurer of Pasadena Humane may acquire
against City by virtue of the payment of any loss under such insurance. Pasadena
Humane agrees to obtain any endorsement that may be necessary to affect this
waiver of subrogation, but this provision applies regardless of whether or not City
has received a waiver of subrogation endorsement from the insurer.
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5.5 SELF-INSURED RETENTIONS. Self-insured retentions must be declared to and
approved by City. City may require Pasadena Humane to provide proof of ability
to pay losses and related investigations, claim administration, and defense
expenses within the retention.
5.6 ACCEPTABILITY OF INSURERS. Insurance is to be placed with insurers
authorized to conduct business in the state with a current A.M. Best’s rating of no
less than A:VII.
5.7 CERTIFICATES OF INSURANCE. Pasadena Humane shall submit to City a
certificate of insurance and endorsements for each policy not less than one (1) day
prior to beginning performance under this Agreement. However, failure to obtain
the required documents prior to the work beginning shall not waive Pasadena
Humane’s obligation to provide them. Each certificate shall be signed by a person
authorized by that insurer to bind coverage on its behalf. The certificate(s) must
be in a form approved by the City. City may require complete certified copies of
any or all policies at any time.
5.8 FAILURE TO MAINTAIN REQUIRED INSURANCE. Failure to maintain
required insurance at all times shall constitute a default and material breach of this
Agreement. In such event, Pasadena Humane shall immediately notify City and
cease all performance under this Agreement until further directed by City other
than caring for animals impounded or quarantined at Pasadena Humane 's shelter
prior to termination. In the absence of satisfactory insurance coverage, City shall
have the option to immediately terminate this Agreement.
5.9 SPECIAL RISKS OR CIRCUMSTANCES. City reserves the right to modify
these requirements, including limits, based on the nature of the risk, prior
experience, insurer, coverage, or other special circumstances.
5.10 NON-LIMITING. Nothing in this Section shall be construed as limiting in any
way, the indemnification provision contained in this Agreement.
6.0 GENERAL PROVISIONS
6.1 ENTIRE AGREEMENT. This Agreement constitutes the entire Agreement
between the parties with respect to any matter referenced herein and supersedes
any and all other prior writings and oral negotiations. This Agreement may only
be modified in writing, and signed by the parties in interest at the time of such
modification. The terms of this Agreement shall prevail over any inconsistent
provision in any other contract document attached hereto, including exhibits to
this Agreement.
6.2 DESIGNATED POINT OF CONTACT. Pasadena Humane shall designate an
individual to be the point of contact for any and all operational issues involving
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the City. Pasadena Humane shall provide said individual’s contact information,
including name and telephone number upon execution of this Agreement.
Likewise, the City shall designate an individual to be the point of contact for any
and all operational issues involving Pasadena Humane. The City shall provide
said individual’s contact information, including name and telephone number upon
execution of this Agreement.
6.3 BUSINESS LICENSE. Pasadena Humane shall maintain a business license as
required by the City Municipal Code during the duration of this Agreement and
pay any fees related thereto.
6.4 This Agreement shall be governed by the laws of the State of California.
6.5 NOTICES. Any notices, documents, correspondence or other communications
concerning this Agreement or the work hereunder may be provided by personal
delivery or mail and shall be addressed as set forth below. Such communication
shall be deemed served or delivered: (a) at the time of delivery if such
communication is sent by personal delivery; (b) at the time of certified delivery if
such communication is sent through regular United States mail.
IF TO CITY:
IF TO PASADENA HUMANE:
Christopher Ramon, President & CEO
The Pasadena Humane Society
361 South Raymond Avenue
Pasadena, CA 91105
6.6 ATTORNEY'S FEES. In the event that legal action is necessary to enforce or
interpret the provisions of this Agreement, the prevailing party in such action or
proceeding shall be entitled to recover its costs of suit, including attorney's fees
from the opposing party in any amount determined by the court to be reasonable.
6.7 INDEMNIFICATION AND HOLD HARMLESS. Pasadena Humane shall
protect, defend, indemnify, and hold harmless City and its elected and appointed
officials, officers, and employees from any and all claims, liabilities, expenses,
including attorneys’ fees, damage to property or injuries to or death of any person
or persons or damages of any nature including, but not by way of limitation, all
civil claims or workers' compensation claims arising out of or in any way
connected with the intentional or negligent acts, error, or omissions of Pasadena
Humane, its employees, agents, or subcontractors, including claims arising out of
activities on City premises or facilities, in the performance of this Agreement.
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6.8 INDEPENDENT CONTRACTOR. Pasadena Humane is, and shall at all times
remain as to City, a wholly independent contractor. Pasadena Humane shall have
no power to incur any debt, obligation, or liability on behalf of City or otherwise
act on behalf of City as an agent. Neither City nor any of its agents shall have
control over the conduct of the Agreement. Pasadena Humane shall not, at any
time, or in any manner, represent that it or any of its agents or employees are in
any manner agents or employees of City.
6.9 OWNERSHIP OF DOCUMENTS. All findings, reports, documents, information,
and data including, but not limited to, computer hard drives and files furnished or
prepared by Pasadena Humane or any of its subcontractors in the course of
performance of this Agreement pursuant to the Scope of Services, shall be and
remain the sole property of Pasadena Humane. Pasadena Humane agrees that any
such documents or information shall be made available to the City for review.
6.10 PUBLIC RECORDS ACT DISCLOSURE. Pasadena Humane has been advised
and is aware that all reports, documents, information and data including, but not
limited to, computer tapes, discs, or files furnished or prepared by Pasadena
Humane, or any of its subcontractors, and provided to City may be subject to
public disclosure as required by the California Public Records Act (California
Government Code Section 6250 et. seq.). Exceptions to public disclosure may be
those documents or information that qualify as trade secrets, as that term is
defined in the California Government Code Section 6254.7, and of which
Pasadena Humane informs City of Arcadia of such trade secrets. City will
endeavor to maintain as confidential all information obtained by it that is
designated as a trade secret. City shall not, in any way, be liable or responsible for
the disclosure of any trade secret including, without limitation, those records so
marked if disclosure is deemed to be required by law or by order of the Court.
6.11 RESPONSIBILITY FOR ERRORS. Pasadena Humane shall be responsible for its
work and results under this Agreement. Pasadena Humane, when requested, shall
furnish clarification and/or explanation as may be required by City, regarding any
services rendered under this Agreement at no additional cost to City. In the event
that an error or omission attributable to Pasadena Humane occurs, then Pasadena
Humane shall, at no cost to City, provide all necessary professional services
needed to rectify and correct the matter to the sole satisfaction of City and to
participate in any meeting required with regard to the correction.
6.12 PROHIBITED EMPLOYMENT. Pasadena Humane will not employ any regular
employee of City while this Agreement is in effect.
6.13 COSTS. Each party shall bear its own costs and fees incurred in the preparation
and negotiation of this Agreement and in the performance of its obligations
hereunder except as expressly provided herein.
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6.14 NO THIRD-PARTY BENEFICIARY RIGHTS. This Agreement is entered into
for the sole benefit of City and Pasadena Humane and no other parties are
intended to be direct or incidental beneficiaries of this Agreement and no third
party shall have any right in, under, or to this Agreement.
6.15 HEADINGS. Any heading of the several paragraphs of this Agreement is inserted
for convenience and reference only and shall not be held or construed in any
manner to affect the scope, or to limit or to qualify the meaning or intent of the
provisions thereof.
6.16 CONSTRUCTION. The parties have participated jointly in the negotiation and
drafting of this Agreement. In the event an ambiguity or question of intent or
interpretation arises with respect to this Agreement, this Agreement shall be
construed as if drafted jointly by the parties and in accordance with its fair
meaning. There shall be no presumption or burden of proof favoring or
disfavoring any party by virtue of the authorship of any of the provisions of this
Agreement.
6.17 WAIVER. The delay or failure of either party at any time to require performance
or compliance by the other of any of its obligations or agreements shall in no way
be deemed a waiver of those rights to require such performance or compliance.
No waiver of any provision of this Agreement shall be effective unless in writing
and signed by a duly authorized representative of the party against whom
enforcement of a waiver is sought. The waiver of any right or remedy in respect to
any occurrence or event shall not be deemed a waiver of any right or remedy in
respect to any other occurrence or event, nor shall any waiver constitute a
continuing waiver.
6.18 SEVERABILITY. If any provision of this Agreement is determined by a court of
competent jurisdiction to be unenforceable in any circumstance, such
determination shall not affect the validity or enforceability of the remaining terms
and provisions hereof or of the offending provision in any other circumstance.
Notwithstanding the foregoing, if the value of this Agreement, based upon the
substantial benefit of the bargain for any party is materially impaired, which
determination as made by the presiding court or arbitrator of competent
jurisdiction shall be binding, then both parties agree to substitute such
provision(s) through good faith negotiations.
6.19 COUNTERPARTS. This Agreement may be executed in counterparts, each of
which so executed shall be deemed an original irrespective of the date of the
execution, and said counterparts shall together constitute one and the same
agreement.
6.20 CORPORATE AUTHORITY. The persons executing this Agreement on behalf of
the parties hereto warrant that they are duly authorized to execute this Agreement
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on behalf of said parties and that by doing so, the parties hereto are formally
bound to the provisions of this Agreement.
6.21 ARBITRATION OF DISPUTES. Any dispute for under $50,000 arising out of or
relating to the negotiation, construction, performance, nonperformance, breach or
any other aspect of this Agreement, shall be settled by binding arbitration in
accordance with the Commercial Rules of the American Arbitration Association
at Los Angeles, California and judgment upon the award rendered by the
Arbitrators may be entered in any court having jurisdiction thereof. Neither Party
waives its right to object to the timeliness or sufficiency of any claim filed or
required to be filed against each other. The Parties both reserve the right to
conduct full discovery.
IN WITNESS WHEREOF, the parties hereto have caused the Agreement to
be executed by their duly authorized representatives as of the date of the first
written above.
ATTEST: CITY:
BY: __________________________ BY: ________________________
Approved as to Form:
THE PASADENA HUMANE
SOCIETY:
BY: __________________________ BY: _______________________
Christopher Ramon, President & CEO
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PROFESSIONAL SERVICES AGREEMENT FOR ANIMAL
SHELTER AND ANIMAL CONTROL SERVICES
Pasadena Humane / City of Arcadia
EXHIBIT A
Scope of Services
Pasadena Humane will provide all staffing, equipment, and supplies needed to provide
animal care and control services, which shall include field services, sheltering services,
medical services, reporting, community programming and other services described in the
sections below.
Pasadena Humane will adhere to all applicable federal, state and local laws, statutes, and
ordinances regarding the humane care and treatment of animals.
1. Field Services
Activities involve trained field officers and dispatchers performing a variety of duties
utilizing appropriate equipment. Services include:
a. Receive calls for service 24 hours per day, seven days per week through either
Pasadena Humane dispatch or after-hours answering service and dispatch staff
for field response as appropriate.
b. Respond to priority one calls no later than 90 minutes from dispatch, with 80%
of all priority one calls responded to within 45 minutes of dispatch, 24 hours per
day.
Priority one calls include:
i. Seemingly vicious or dangerous animals that pose a public safety threat,
ii. incidents in which a person has been injured by an animal at large,
iii. calls regarding sick or injured domestic animals at large or sick or injured
wildlife.
iv. emergency situations that cannot be handled by on-duty police officers
requiring animal control assistance,
v. requests for law enforcement support in cases such as animals of
deceased persons or legally detained individuals,
vi. predatory wildlife which poses a danger to the public until such time as
California Fish and Wildlife can respond and clear the call,
vii. loose livestock,
viii. pick up of dead animals at the request of a police officer or City official
when such service cannot be reasonably delayed until the next normal
business day due to exigent circumstances such as public endangerment,
attractive nuisance, or a shock to the public, and
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ix. any other clearly exigent circumstance.
c. Respond to routine calls for service, such as dogs at large, abuse/neglect
complaints, within two hours during regular business hours, 8am to 8pm seven
days per week. Routine calls received during non-business hours shall be
handled by Pasadena Humane during the next business day.
d. Assist and support the City’s law enforcement operations when there may be
animal related concerns. This includes but is not limited to providing animal
control support during the execution of arrest and search warrants both inside
and outside the City limits. A Certified Animal Control Officer shall participate in
the pre-warrant briefing in circumstances in which the City anticipates animal
related concerns in advance.
e. Attempt to return lost-owned dogs with discernible form of owner identification
to owner, or if owner cannot be located, impound.
f. Healthy community cats, defined as cats who are free -roaming, or feral, or
outdoor barn or working cats who have no discernible form of ownership
identification may be accepted for the purpose of spay/neuter, and if deemed
appropriate by Pasadena Humane returned to their neighborhood/home
territory, commonly referred to as TNRM (trap-neuter-return-monitor);
g. Remove dead land animals (limited to a maximum of 150 pounds) from public
and private property and dispose of these animals within 24 hours during regular
business hours of receiving the request, 8am to 8pm seven days per week.
Pasadena Humane reserves the right to refrain from entering private property if
doing so would be unsafe.
h. Dispatch an officer to assist with an owned pet surrender when there are exigent
circumstances and/or after determining there are no reasonable means for a pet
owner to bring their animal to shelter (a reasonable fee may be charged to the
pet owner).
i. Share information with the public to assist community members with resources
and tools to improve or maintain the health and welfare of animals in the
community.
j. Enforce all animal related local ordinances, County codes and State laws. Issue
administrative or criminal citations as appropriate. City agrees to furnish
Pasadena Humane with enough citation forms to perform this service.
k. Investigate cases for possible criminal prosecution, including misdemeanor and
felony crimes. Collect evidence, prepare reports, and testify in court and other
hearings if necessary.
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l. Investigate animal nuisance complaints such as excessive barking and other
violations. Provide investigative reports to the appropriate City entity for review
and appropriate action.
m. Investigate reports of animal bites and, for City of Arcadia, quarantine animals
for rabies observation for ten days from the time of the bite at their owner’s
residence or pick up and hold the animal in quarantine at the Pasadena Humane
shelter in an individual kennel where the animal will not have direct contact with
other animals during its quarantine period. For animals outside of Pasadena
notify the Los Angeles County Department of Rabies Control program so that
their inspectors may quarantine the animal and, if desired, direct Pasadena
Humane to house the animal during the quarantine period. If the animal should
die during the quarantine period, Pasadena Humane shall immediately contact
the presiding Public Health / Department of Health Services, as we ll as the
animal’s owner, if known.
n. To the extent that aid is requested, available and necessary, respond to
emergencies such as fires, earthquakes, floods, and other natural or manmade
disasters to rescue and temporarily house animals, or to provide care for animals
in evacuation zones. Pasadena Humane will not be obligated to provide aid and
assistance where such provision would be disproportionately detrimental to the
public health, safety or welfare of its employees or the communities it serves.
o. In the case of an emergency call by the City Police Department to impound a
legally detained individual’s property, Pasadena Humane may assess a
reasonable impoundment fee to the owner of the animal, to be collected at the
time of pick-up. If any governmental entity, including the City, requests
Pasadena Humane society to impound a particular animal or animals to be held
as evidence in a jurisdictional proceeding or for any other purpose, Pasadena
Humane may assess a reasonable impound fee to such governmental entity for
any impound period for those species of animals not kept, stored, fed,
maintained, or housed in the ordinary course or scope of business as an animal
shelter (i.e. animals other than dogs, cats, rabbits, or other small pets).
p. Provide “Directed Patrol Services” as requested by the City, defined as patrol
services intended for a specific area or problem for a limited duration for the
purpose of addressing enforcement issues relating to animals.
q. When healthy kittens are found or reported, Pasadena Humane may ask the
finding party to monitor the litter and/or ask the finder to foster and/or
impound kittens. Any sick, injured or unhealthy kittens will be impounded by
Pasadena Humane.
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Please note: Pasadena Humane does not respond to calls regarding healthy non -predatory
wildlife.
2. Shelter Services
Represents services provided by Pasadena Humane to meet the needs of animals collected
in the field within the boundaries of the City and animals relinquished or turned in at the
Pasadena Humane facility that have originated within the boundaries of the Ci ty. Services
are dedicated to providing a comfortable and safe environment for all animals admitted
regardless of how they came in, when they came in, or their age, health status and
behavior, as well as providing accessibility to the public to obtain serv ices and/or reclaim
pets. Services include:
a. Provide food, water, and shelter for impounded animals daily, seven days per
week.
b. Provide species-appropriate sheltering and enrichment to ensure sheltered pets
are able to rest comfortably and are free to express normal behavior.
c. Provide behavior assessment and attempt to remediate problem behaviors.
d. Attempt to reunite lost pets with their owners.
e. Make best efforts to place every healthy and safe animal.
f. Animals found within the City may be turned in by appointment during regular
business hours at the Pasadena Humane facility. Members of the public looking
to turn in a found animal may, at the discretion of Pasadena Humane, be asked
to help locate the owner by, including and not limited to, posting signs, checking
with neighbors, utilizing social media, up to when appropriate and safe holding
the animal while performing the above actions.
g. After all other resources or alternatives have been exhausted and when
impound is deemed the best agreed upon outcome for community members
seeking assistance with their pet, owned animals may be surrendered at the
shelter, by appointment based on capacity. Pasadena Humane will make every
effort to collect a reasonable fee from owners surrendering their pets.
h. Where appropriate, healthy cats may be accepted for the purpose of
spay/neuter, and if deemed appropriate by Pasadena Humane safely and
appropriately returned to their neighborhood/home territory, commonly
referred to as TNRM (trap-neuter-return-monitor).
i. Quarantine and observe animals for rabies and other diseases at the direction of
the Department of Public Health.
j. Provide emergency response to pets displaced by wildfires or other disasters.
k. Hold animals that are the subject of criminal investigations or other legal or
administrative proceedings.
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l. Provide euthanasia services to impounded animals as deemed appropriate.
m. Properly dispose of deceased animals.
n. Maintain a website with pictures of impounded and surrendered animals to
facilitate reuniting the animals with their owners or finding new adoptive homes.
o. Return any animal to the animal’s owner or return cats to their
neighborhood/home territory with or without impoundment if it is deemed by
Pasadena Humane to be the best outcome for the animal.
p. Maintain regular hours of operation for the public seeking an appointment to
find a lost pet, impound a found pet, or surrender an owned pet.
q. Microchip all dogs, cats and rabbits prior to reunification or placement, unless
exigent circumstances such as animal illness delay or prevent service.
r. When healthy kittens are brought to the shelter, Pasadena Humane may ask the
finding party to monitor the litter and/or ask the finder to foster and/or
impound kittens. Any sick, injured or unhealthy kittens will be impounded by
Pasadena Humane.
Medical Services
Represents services dedicated to providing medical services to animals in the shelter.
Services include:
s. Provide access to licensed veterinary medical care, 24 hours per day, 7 days per
week for impounded and sheltered animals.
t. Provide limited health screening examinations and, if deemed necessary by a
shelter veterinarian, treatment to all animals entering the shelter.
u. Provide core vaccinations to cats and dogs and provide medical care to sheltered
animals to ensure freedom from pain, injury or disease, and in accordance with
standards of care set by the Association of Shelter Veterinarians Guidelines for
Standards of Care in Animal Shelters.
v. Perform spay and neuter services for all dogs, cats and rabbits, unless a
veterinarian certifies that the animal is too sick or injured, or that it would
otherwise be detrimental to the health of the animal, to be spayed or neutered.
3. Reporting
To ensure transparency Pasadena Humane will file annual reports to the State as required
by law. Pasadena Humane will also provide the City with its audited financial reports
covering the terms of this Agreement. The preparer of Pasadena Humane’s audited f inancial
reports shall satisfy the City as to the reasonableness, accuracy, and completeness of the
audited financial reports.
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a. Monthly Reporting - Pasadena Humane will provide the City with a monthly
report that includes a summary of operations and activities, including the
following:
i. Numbers of stray and deceased animals picked up in City
ii. Animal control activities by type
iii. Number of animal control service calls responded to within the City,
including type of service.
iv. Impound reports by species, wild and domestic
v. Animal intake total broken down by species for stray, seized, surrendered
by owner, or otherwise, as well as duration of stay
vi. Animal final disposition/outcome broken down by species with an animal
description, including returned to owner, adopted, transferred to another
agency, returned to field, died or lost in shelter, and euthanized
1. Humane Euthanasia data will include the reason for humane
euthanasia.
vii. Kennel inventory
viii. Summary of licensing outreach activities.
ix. Number of low-cost spay and neutering services provided, including
species, provided to City residents
x. Fee reports itemizing all license, impound, and other fees and penalties
collected by Pasadena Humane
b. Annual Reporting - Pasadena Humane will also provide an annual operations
report summarizing services performed and operations conducted by Pasadena
Humane during the prior year, stratified as to the geographic source of
performance factor (i.e., the Cities of Arcadia, Bradbury, La Cañada Flintridge,
Monrovia, Pasadena, San Marino, Sierra Madre, and South Pasadena).
c. Incident Reporting - Incident reports, such as allegations of animal bites or
“nuisance animal” are provided to the Health Department, City Attorney’s Office,
and/or Code Compliance Office (depending on jurisdiction) for consideration of
scheduling a hearing.
4. Community Programming & Other Services
Pasadena Humane is a safety net for the community’s animals in need. As such, at no cost
to the City, Pasadena Humane shall provide community education and diversion programs
to promote: a) companion animals residing in loving families, and b) peaceful co-existence
with wildlife. Services will include:
a. Provide low-cost public spay/neuter, vaccination clinics, and microchipping
services.
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b. Based on availability of resources, provide emergency services to pet owners in
distress, such as a pet-food pantry and temporary boarding.
c. Offer public education in animal behavior and animal training classes.
d. Operate humane education programs for youth.
e. Offer wildlife education through a variety of platforms.
f. As one of only two shelters in Southern California licensed to provide wildlife
rehabilitation, offer rehabilitation services to injured and orphaned wildlife when
there is a high probability that the animal can successfully be returned for
survival in the wild after rehabilitation.
g. Issue City animal licenses for rabies vaccinated pets in compliance with terms
contained in Professional Services Agreement for Animal Shelter and Animal
Control Services.
5. Fees charged to public - Pasadena Humane may charge the public fees, or waive fees
with the exception of licensing fees, for these services at its sole discretion.
6. City Promotion of Pasadena Humane programs and services - City agrees to promote
licensing, vaccination, spay/neuter, and microchipping of pets through City channels and
forums, including and not limited to social media, website and printed materials at
relevant City offices.
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PROFESSIONAL SERVICES AGREEMENT FOR ANIMAL
SHELTER AND ANIMAL CONTROL SERVICES
Pasadena Humane / City of Arcadia
EXHIBIT B
Contract Pricing
Monthly amounts in US dollars due and payable on the first of each month for each of the 12
months in each contract year. Year 1 begins on July 1, 2026 .
Year 1 Year 2 Year 3 Year 4 Year 5
City of:2026-27 2027-28 2028-29 2029-30 2030-31
Arcadia 32,835 34,005 35,218 36,473 37,773
Bradbury 1,181 1,332 1,501 1,693 1,908
La Canada Flintridge 10,055 10,083 10,111 10,139 10,167
Monrovia 24,571 26,527 28,638 30,918 33,379
Pasadena 165,664 169,994 174,437 178,996 183,674
San Marino 8,599 8,903 9,217 9,542 9,879
Sierra Madre 5,174 5,590 6,038 6,524 7,048
South Pasadena 17,377 18,045 18,739 19,459 20,207